FMA Outsourcing & Solutions Limited 1. HR Consultancy ... · services, consultation & outsourcing solutions. FMAOSL is a sister concern of Fox Mandal Associates (FMA)having o˜ices

your HR store

1. HR Consultancy1.1. Retained HR Services:Your business is completely protected with our Retained HR Services packages with comprehensive HR support & all the documents that you need. Our Retained HR Services package includes: Boundless expert consultancy Employment protection coverage Case management documents covering

disciplinary, absence, grievance and redundancy

Employee handbooks Employee document templates Newsletters and legal updates

You can add HR Administration to your Retained HR Services package with an additional 30% of the cost of retainer feesgetting.

O�er letters Terms and conditions of employment Compensation & negotiation agreement Exit interview paperwork Resignation documents Employee’s background verification

1.2. Strategic HR supportIf you need expert guidance on a personnel situation, FMAOSL On-Site Support can guide you through sorting out your operational HR management and compliance requirements. Our consultants are up-to-date with the latest legislation and best practice and we are committed to provide you with a clear, dynamic HR service based on your precise circumstances. We won’t take a one-size-fits-all approach with your business rather always flexible with the clients’ needs.

We support clients with: Project delivery to redundancy

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Specialist recruitment campaigns

Impartial, professional consultation

Whatever your HR projects, we can ensure that it is accomplished on time as per your requirements having no impact upon your day-to-day operations.

1.3. The SME and New BusinessFMAOSL o�ers SME and New Business Package understanding di�erent needs of the clients providing you with all of the HR documentation that your business requires – meaning that now you can be much more confident for legal requirements as an employer.

We care our clients more than anyone else in the market. Our first step is to develop an understanding the requirements, key aims and goals of the clients. Through this flexible process we will be able to adapt a service that is appropriate for your business, giving you the guidance that you need to execute a compliant operation.

The HR for Small Medium Enterprise (SME) & New Business Package includes: Start-up policies and procedures of HR

including recruitment, selection, employee terms, compensation & benefit policy, promotion policy, training policy, communication policy, environment policy, health and safety policy, anti bribery & corruption policy, misconduct, exit policy, discipline and grievance, sickness and absence management and the use of IT, email and the internet.

Contract documents, terms and conditions, o�er letters and policies for asylum and immigration.

New employee documents, new starter forms, induction checklists, reference request templates and more.

Two hours of HR consultancy to use as and when you require.

1.4. HR SupportWe support clients from all around the Bangladesh to assure a high standard of HR service and full compliance with their legal obligations with several Governmental bodies.We are committed to compliance issues along with a wide range of business HR and employment services that will leadyou to establish your overseas operations with flexibility & comfort:

Fixed Fee Recruitment: Our Recruitment process starts from the dra�ing the job description to finding the best talent out of the market and finally delivering the job o�er letter.

Payroll: We usedigitalized dynamic HR so�ware to run your payroll and pay employees correctly on time every month.

Retained HR Services: Our HR consultant work with the closest touchwith our clients to develop an understanding of their business and assist you with any employment law issues & recruitment procedure.

We can guide you through in both ways whether you are setting up in the BD for the first time and need a trusted consultancy ease your HR department or if you have an existing BD operation that requires a hands-on approach to HR and compliance.

1.5. Free HR ConsultancyOut of our social responsibility, we always try to guide the small businesses, organizations & NGOS to develop their HR department for free of charge.

FMA Outsourcing & Solutions Limited

Company Profile

We at FMA Outsourcing and Solutions Limited (‘FMAOSL’) are a team of HR Professionals and Business Consultants who has a proven record of accomplishment providing excellent HR services, consultation & outsourcing solutions.

FMAOSL is a sister concern of Fox Mandal Associates (FMA)having o�ices in UK, India and Bangladesh. FMA started its journey in 1896 in UK & India. The Dhaka o�ice was set up in the year 2007 and expanded the business to Chittagong in 2015.FMA is one of the leading international corporate & litigation law firm in Bangladesh. FMA has its sister concern Fox Mandal Counseling International (FMCI) providing Financial, Taxation, Accounting & Auditing Services.

A�er successfully serving more than 10 years in Bangladesh, we have started our new venture FMA Outsourcing and Solutions Limited (FMAOSL) to meet the inevitable needs of our

global clients. Our core value is founded on the simple philosophy of commitment, expertise and innovation relevant to the modern requirements of Human Resource Management. FMAOSL is providing HR Consultancy, HR & Payroll Outsourcing, Head Hunting, Training, Establishment / Setup of new o�ice with entire department training &IT supportmeeting all business needs of the people. A service platform among the stakeholders via integrated so�ware that is the first time in Bangladesh.

Your subscription with our service would get you paired with our team of dedicated highly vetted HR professionals and Consultants. We are ready to boost your business practice and processes providing the best acceptable solutions.By o�ering the bestHR support, we help our clients to grow their businesses by ensuring that their people are engaged and motivated to contribute their best into the business.

About Us & Our Services

We are unique in the sense that we o�er all HR solutions under one roof.








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Our MissionOur mission is to be the idyllic and trusted recruitment partner& consultant to our clients as well as the candidates. We are highly devoted to the provision of excellent customer service, integrity, responsibility, quality sta�ing and competitive pricing to achieve our goals. Our team is built on the belief of Commitment, Expertise & Innovation. We work with the close consultation with our clients to ensure that their sta�ing needs are adequately met to their complete satisfaction.

Our vision is to become the employers’ friendly HR Consulting & Outsourcing agency based on our dedication & quality services.We are visioningthe digital HR Management system with our customized integrated so�ware management system. We try our best to be the preferred platform for candidates to discover and pursue exciting careers with their ideal organizations.Our vision is to be your

AvailabilityAt FMAOSL, any of our clients whatsoever in size, nature of business wherever and whosoever can be in touch with our supportive, approachable and understanding HR service team.

Our Vision

Our PeopleWe maintain and uphold the highest quality standards for ourselves. Our associates constantly attend external continuing professional development seminars in order to strengthen their specialized knowledge in various areas. Our connections with universities and colleges and professional associations assist us in feeling the objectives.








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IT’S AN OPEN STORE FOR ALL HR RELATED SERVICES.

ONE STOP HR STORE.










Today’s global market o�ers endless challenges to the modern-day industries. FMAOSL has the depth and breadth of experience and expertise that you need to achieve your business goals and succeed amidst the fiercest competition. Find out more about the industries we serve, and how we serve them.

We extend our expert service to the following industries: Banking & Non-Banking Financial Services Energy - Oil & Gas, Oil Field Servicesand

Renewables and Power Pharmaceuticals &Healthcare Manufacturing

Media & Information Services Resources - Metals, Mining & Construction Retail & Consumer Products Telecom Retail RMG and Garments Sectors Logistics Construction IT Industry Agro Industry Airline Industry Real Estate Insurance Textile Govt. O�ices NGOs Educational Institute

FMAOSL Services:FMAOSL came into existence with a vision to provide world class HR Services. With a sound professional background in recruitment, FMAOSL enhanced his expertise in HR Consulting, Permanent Sta�ing, Contract Sta�ing, Contract to Hire, Head Hunting, 360 Degree Feedback onHR & Payroll Outsourcing, Training, Establishment / Setup of new o�ice with all dept. training & IT support meeting all business needs of the people.

Our dedicated HR Professionals& experienced team of recruiters enables us in selecting the talented candidates for di�erent job roles across various verticals. For this, we follow a stringent selection procedure where the candidates are screened on various aspects in order to meet the requirements of the hiring

organizations. We are specialized in developing Personalized Sta�ing Solutions while taking into account the work culture, requirements, etc. at our follower's business. We maintain the highest professional standards to ensure that our clients and candidates are always treated with respect, preference, and professionalism. We are exceedingly concerned about :1. HR Consultancy2. HR Outsourcing 3. Payroll Outsourcing4. Recruitment of Desired Personnel 5. Organizational Development&Restructure6. Employee Training & Development7. Audit & Other Solutions8. HRISSo�ware Support

Industries that we cater to: 1. HR Consultancy1.1. Retained HR Services:Your business is completely protected with our Retained HR Services packages with comprehensive HR support & all the documents that you need. Our Retained HR Services package includes: Boundless expert consultancy Employment protection coverage Case management documents covering







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2. HR OutsourcingOutsourcing HR services allow business owners the time to concentrate on growing their company's profitability and productivity rather than spending time dealing with time consuming, but necessary business distraction and administrative issues. HR Outsourcing is not just a mechanism to reduce the cost of the company rather to make the Human Resource Process much more e�icient & less time consuming.

Now-a-days, companies are transforming their HR department to outsourcing to avail the world-class processes, competitive advantage, and increased shareholder value.

FMAOSL proving that leading companies organizations are using outsourcing as a way not only to reduce costs but also to gain access to industry’s leading practices and su�icient skillsand to embed innovation into their organizations. FMAOSL is committed to extensive HR outsourcing support & cooperation to the leading organizations as a long-term business relationship rather than simply a contract between a client and service provider. FMAOSL believes in flexible relationships for successful outsourcing in order to meet both short and long term goals for the clientsand has the methodologies, experiences and reach to be part of the clients’.









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3. Payroll OutsourcingFMAOSL provides a comprehensive yet flexible outsourced payroll service personalized to each of our client’s specific requirements. It is a crucial for the employer to ensure that the sta�s are paid. The continuous changes in labour & tax legislations have increased the burden on internal systems, sta� and processes to work for the payroll system e�iciently.

FMAOSL; with its up-to-date knowledge; is one of the most rising payroll service provider in Bangladesh. Through our extensive cooperation, we become an integral part of our clients business ensuring the clients’ needs so that our valued clients can contribute their time to the best of their core business.Now-a-days, smaller businesses are moving their internal payroll processing to a specialist payroll service provider.









OUR Payroll outsourcing service provides our clients with a range of benefits: Save Money

Remove the costs of employing specialist payroll sta�, paying for so�ware and relevant paperwork (pay slips, leave form, etc.)

Reduce StressLet your payroll provider ease the burden of keeping up to date with changes to payroll legislation, managing Auto Enrolment and liaising with Human Resource Management Competencies (HRMC)HRMC

Mitigate your RiskMistakes with payroll can be costly not only in terms of your employee morale but potential fines from HRMC. Outsourcing to a payroll specialist significantly reduces the likelihood of mistakes.









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4. Recruitment of Desired Personnel 4.1. FlowchartofSelection, Reference Check & Recruitment Process Of FMAOSL

Benefits of our Interview Support service includes: Support from HR professionals with years

of recruitment experience Assistance during peak workloads Specialist recruitment campaigns Impartial, professional consultation

Whatever your HR projects, we can ensure that it will be completedas per your requirements, schedule and with the minimal impact upon your day-to-day operations.

4.3. ShortTerm HR Recruitment SupportIf our clients require a HR professional to cover periods of leave, to assist during peak workload times or to o�er consistent on-site HR support during ad-hoc project delivery, FMAOSL will ensure that you have the cover in place that you require in your convenience.Speak to us for support with the following: Focused project management and delivery Cover during periods of absence such as

long-term sick or maternity leave Large-scale recruitment drives Independent disciplinary process

managementIn addition to providing an on-site support, we maintain full contact with our consultant whilst they are working with our clients. Technically, our clients receive the full support of a leading outsourced HR consultancy firm.









Client Requisition

Screening of the CV

Jobs Portal

Employee Referral

CV Bank

Master sheet of Short listed candidates

Conduct Initial Screening

Short listed Reject

Initial Interview

Final Round of Interview by FMAOSL Management and Client

HR Department Provides the Appointment Letter

For Employee(s)(Finally Selected)

Reference Check

Positive

No

Yes

Short listed RejectNo

Short listed RejectNo

Yes

Yes

Yes

Reject

No

4.2. On-Site Interview SupportOur On-Site Interview Support places an experienced HR professional alongside your recruitment manager to ensure that you ask the precise questions and hire the best candidates for your business.

4.4. Executive SearchWe work with our clients to understand their business, their structure and the responsibilities that the new executive will assume. It is pure head hunting support. A�er identifying the skills and experiences that our clients are looking for, we will create the profile of a ‘perfect candidate’ for the role, and start our search from there. Utilize our extensive database of contacts

to find candidates with the experience you need.

Approach both job-seekers and passive candidates in a professional manner.

Screen all applicants for suitability and put only the best candidates forward.

Save our client’s valuable time and resources of their business.

There is no upfront fee for this service, and we charge a placement fee only when you make a job o�er to a candidate and they duly accept.









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Benefits of our Interview Support service includes: Support from HR professionals with years

of recruitment experience Assistance during peak workloads Specialist recruitment campaigns Impartial, professional consultation

Whatever your HR projects, we can ensure that it will be completedas per your requirements, schedule and with the minimal impact upon your day-to-day operations.

4.3. ShortTerm HR Recruitment SupportIf our clients require a HR professional to cover periods of leave, to assist during peak workload times or to o�er consistent on-site HR support during ad-hoc project delivery, FMAOSL will ensure that you have the cover in place that you require in your convenience.Speak to us for support with the following: Focused project management and delivery Cover during periods of absence such as

long-term sick or maternity leave Large-scale recruitment drives Independent disciplinary process

managementIn addition to providing an on-site support, we maintain full contact with our consultant whilst they are working with our clients. Technically, our clients receive the full support of a leading outsourced HR consultancy firm.









4.2. On-Site Interview SupportOur On-Site Interview Support places an experienced HR professional alongside your recruitment manager to ensure that you ask the precise questions and hire the best candidates for your business.

4.4. Executive SearchWe work with our clients to understand their business, their structure and the responsibilities that the new executive will assume. It is pure head hunting support. A�er identifying the skills and experiences that our clients are looking for, we will create the profile of a ‘perfect candidate’ for the role, and start our search from there. Utilize our extensive database of contacts

to find candidates with the experience you need.

Approach both job-seekers and passive candidates in a professional manner.

Screen all applicants for suitability and put only the best candidates forward.

Save our client’s valuable time and resources of their business.

There is no upfront fee for this service, and we charge a placement fee only when you make a job o�er to a candidate and they duly accept.


5. Organizational Development & Restructure

5.1. Redundancy ManagementThis is where FMAOSL can help you deliberately. Our consultants have the knowledge and the experience to manage your redundancy process from start to finish. We can guide you to: Identify where client’s organization can

make savings. Plan the stages of the redundancy process. Plan and manage consultations with

employees. Ensure that employees remain productive

throughout the process.

By developing a complete understanding of your business, our consultants will be able to work with you to meet your goals pragmatically and professionally. We understand the redundancy process from back to front and will ensure that your project is managed correctly.

5.2. Restructure ManagementWe assist our clients with greater confidence in if they require restructuringtheir business.We sort out the environment and risks that require an understanding of employment law to mitigate – and that’s where our support becomes invaluable.HR Solutions can help you to: Plan the restructure of your business.

Identify areas for growth or reduction. Recruit new employees at all levels. Manage the redundancy process. Negotiate settlement agreements.

5.3. Redundancy Management/ Cost e�ective Management/HR.Redundancy is an inevitable part of running a successful business venture. However, the process might pose a significant risk to the companies if they do not consult with their employees correctly.

This is where FMAOSL can guide you through. Our consultants have the knowledge and the experience to manage your redundancy process much more e�iciently from start to finish. We can help you to: Identify where your organization can make

savings. Plan the stages of the redundancy process. Plan and manage consultations with

employees. Ensure that employees remain productive

throughout the process.A�er getting a proper understanding of clients’ business, our consultants will be able to work with you to meet your objectives e�iciently, pragmatically and professionally. We have the understanding of the redundancy process from back to front and will assureproject management correctly.


6. Employee Training & Development

6.1. Employee Management SkillsWith the year of employee training and development under our expert professionals, we have the experience that our clients need when it comes to people management.

Our suite of People Management Skills training will help to develop sta� performance, enhance skills and get all-round better outputs from your workforce.

We review and update our policies and rules & regulations regularly to ensure that the employee stay relevant and legally compliant. We always concern of :Managing Performance Appraisal Skills Managing Performance Coaching for ResultsLeading and Managing Managing Teams Leading Change Being an E�ective LeaderPersonal E�ectiveness Managing Meetings Making the Most of Each Day Presentation Skills

6.2. HR SkillsOur HR skills Development Courses have been specifically designed with the aim of improving client’s HR skills of organizationand helpthe client to achieve a standard level of operational performance. Our courses are reviewed and updated keeping pace with the industry practice to ensure that they stay relevant and legally compliant.

HR SKILLS Grievances, Disciplinarians and Dismissals:

A Practical Overview Managing Poor Performance and Sickness

Absence Avoid the Pitfalls: Redundancy, Restructure

and Re-Organisation Essentials How to Dismiss Fairly Family Friendly Policies Contracts: Changing Terms, Conditions

and BenefitsHR KNOWLEDGE Employment Law Essentials: A Practical

Overview Whistle blowing and Bribery: A Practical

Overview Discrimination and Equality Managing Employees


7. Audit & Other Solutions HR Audit Accounts Audit Legal Support IT Solutions


8. HRIS So�ware Support8.1. Performance AppraisalIf the performance reviews procedure is not properly aligned with the goals of client’scompany it can be waste of time in the long run.

Our specially designed dynamic so�ware automates the process, making information easier to manage and ensuring that the organization’semployees are working keeping pace with the objectives of the business.Employees will also be benefited from a personal development plan what would identify their own areas for improvement and records their progress against development targets. Ourso�ware is designed to increase the output and e�ectiveness of the employees.

What does the So�ware do? Aligns sta� and business objectives Supports the setting of e�ective and

measurable objectives Covers competency, performance and

development and company values

Supports regular progression checks via review meetings

Provides analytical reports on sta� progress

We have eased the implementation procedureflexible & convenient for the clientssince the service is browser-based, it means there is nothing to install on your hardware. The initial configuration takes just a few minutes, a�er which the employees can access their accounts 24/7.

8.2. HRISHR Solutions work with so�ware provider Sta� Squared to o�er an all-in-one automated HR Management system for your business.

HR Management will help you to: Record and access employee information Store shared and private documents Manage holiday requests Manage sickness and absence Connect and communicate with

employees across the business

Employees will get the access to view and amend their personal details, under the control of their assigned management. These details include mostly contact information, payment, holiday requests, sickness records, any assigned tasks other key necessary information.

Additionally, the system can hold shared files and company information, including: Sta� directory, including job titles and

contact details A public calendar for project deadlines,

holidays and anniversaries Company objectives and progress markers Organizational charts Documents such as employee handbooks

and policies.


8. HRIS So�ware Support8.1. Performance AppraisalIf the performance reviews procedure is not properly aligned with the goals of client’scompany it can be waste of time in the long run.

Our specially designed dynamic so�ware automates the process, making information easier to manage and ensuring that the organization’semployees are working keeping pace with the objectives of the business.Employees will also be benefited from a personal development plan what would identify their own areas for improvement and records their progress against development targets. Ourso�ware is designed to increase the output and e�ectiveness of the employees.

What does the So�ware do? Aligns sta� and business objectives Supports the setting of e�ective and

measurable objectives Covers competency, performance and

development and company values

Supports regular progression checks via review meetings

Provides analytical reports on sta� progress

We have eased the implementation procedureflexible & convenient for the clientssince the service is browser-based, it means there is nothing to install on your hardware. The initial configuration takes just a few minutes, a�er which the employees can access their accounts 24/7.

8.2. HRISHR Solutions work with so�ware provider Sta� Squared to o�er an all-in-one automated HR Management system for your business.

HR Management will help you to: Record and access employee information Store shared and private documents Manage holiday requests Manage sickness and absence Connect and communicate with

employees across the business

Employees will get the access to view and amend their personal details, under the control of their assigned management. These details include mostly contact information, payment, holiday requests, sickness records, any assigned tasks other key necessary information.

Additionally, the system can hold shared files and company information, including: Sta� directory, including job titles and

contact details A public calendar for project deadlines,

holidays and anniversaries Company objectives and progress markers Organizational charts Documents such as employee handbooks

and policies.


Dashboard 1 :

FMAOSL

Dashboard 2 :

List of Employee ( under of manager):

FMAOSL

Basic Info of employee :

Job (Employment) Info of employee :

FMAOSL

Designation/promotion Info of employee :

Picture of employee :

FMAOSL

Social communication info :

Contact info :

FMAOSL

Bank Account info of Employee :

Document attachment of employee:

FMAOSL

Job Location :

Contract info of employee :

FMAOSL

Attendance shift :

Leave info :

FMAOSL

List application :

Experience info of employee :

FMAOSL

Qualification info :

Mail comunicaiton :

FMAOSL

Attendance

Daily of attendance:

FMAOSL

Attendance summary :

FMAOSL

Update Attendance:

List of Holyday:

FMAOSL

Leave

Leave application:

Leave Details:

FMAOSL

Leave Balance:

Leave Filtering:

FMAOSL

Award info:

Announcement

FMAOSL

Expense

Task :

FMAOSL

Task rating

Treble ticket

FMAOSL

Massage / email

Cv bank (web job application) :

FMAOSL

Job post :

New job post

FMAOSL

List of a job application :

New Job Application:

FMAOSL

Payroll :

List of payroll:

Create multiple payroll processes:

FMAOSL

Create single payroll process:

Web register and Job Application:

Register of web job application: :

FMAOSL

Personal information of web job application :

Department of job application :

FMAOSL

Premier FM Heights, House # 88 (1st Floor), Road # 10/1, Block # D, Niketon, Gulshan, Dhaka 1212, Bangladesh.

+880 2 9853440, +88 01999 88 2222 [email protected]

Thank you