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FMCG GURUS: Evaluating the steps that retailers are taking to reduce plastic waste
November 2019
Overview of presentation
• Introduction to FMCG Gurus
• Understanding consumer attitudes to
plastic and how retailers are
responding
• Key rules and what retailers can do to
capitalize on consumer attitudes
towards packaging
• Conclusion
Headquartered in London
Bespoke and syndicated offerings
Specialize in analysis of consumer
attitudes and behavior across multiple
FMCG industries
Over 700 surveys conducted in 2019
Specific survey series on packaging,
sustainability and blockchain to understand
consumer attitudes towards corporate and
social responsibility
For more information please contact us on
FMCG Gurus – who we are
Plant-Life
See all, Know all
Modernization
Good for Me, Good for the Earth
Re-evaluating Health
Sensory Overload
Raw & Pure
Evolution of Nutrition
Snacking Reclassified
Functional Lifestyle
Introducing our top trends for 2020
This presentation is based on the following survey series
FMCG Gurus Sustainability survey series– 26,000 consumers surveyed across twenty-six countries in Q3
2019
FMCG Gurus Blockchain survey series – 26,000 consumers surveyed across twenty-six countries in Q3
2019
Overview of presentation
• Introduction to FMCG Gurus
• Understanding consumer attitudes
to plastic and how retailers are
responding
• Key rules and what retailers can do to
capitalize on consumer attitudes
towards packaging
• Conclusion
Plastic – in numbers!
480 billion plastic
bottles were sold
worldwide in 2016 –
Earthday.org
One trillion plastic
bags are used
across the globe
annually–
Earthday.org
350 million tonnes of
plastic is produced
each year –
plasticoceans.com
Over 141 million
metric tones of
plastic was thrown
out in 2015 -
Earthday.org
8 million tonnes of
plastic is estimated
to enter the oceans
each year–
plasticoceans.com
Plastic can take up
to 1,000 years to
decompose-
Balancemb.com
A high volume of plastic is produced and used across the globe on an annual basis
In recent decades, much attention
has been given to the impact that
excessive plastic use is having on
the environment
Consumers feel that the environment is at a tipping point
Consumers can feel that damage done to the environment is irreversible – something that will have
an impact on future generations
Consumers feel that health and sustainability are interlinked, meaning that they worry that damage
done to environmental and ecological systems can also impact on their wellbeing
63% of consumers
across the globe say that
they are concerned about
the state of the
environment
54% of consumers
across the globe say that
they believe the state of
the environment has
worsened in the last two
decades
48% of consumers
across the globe say that
they feel that damage
done to the environment
is irreversible
Extinction, pollution and landfills are a concern to consumers
Are you concerned about any of the following?
Global
3%
5%
20%
24%
26%
27%
28%
29%
38%
41%
44%
50%
50%
53%
54%
54%
54%
55%
56%
None of these
Other
Acid rain
Insect species going extinct
Food shortages
Lack of potable water
Environmental pollution to land…
Ice caps melting
Landfills full of rubbish
Animal welfare
Ethical treatment of farmers
Sea pollution
Air pollution
Global warming
Food wastage
Marine life species going extinct
Carbon emission
Deforestation
Animal species going extinct
Consumers are concerned about a variety of environmental and ecological issues. Many of these
can be related to excessive use of plastic across the food and drink industry
Consumers are being exposed
first hand to the effects of
changing environmental and
ecological systems
Consumers also have a variety of
channels in which they look to
research environmental and
ecological initiatives and pledges
Consumers can often feel that
damage done to the environment
is the direct result of corporate
greed
As such, it is more important than
ever before that brands and
retailers are seen to be doing the
right thing
Consumers feel that retailers should be doing more to help!
42% 40%46%
34%40%
46%
Global Europe Asia-Pacific North America South America Africa
Consumers can often feel that corporate-greed is a core reason for damage done to the
environment
Consumers can also feel that damage done to the environment is more the responsibility of big
business than the individual
Retailers should be doing more to protect the planet
Respondents who agree or strongly agree
10% of global consumers say that they have
changed retailers to one that is more
environmentally friendly in the last two years
when it comes to shopping for food and drink
Consumers have strong feelings towards food and drink packaging
Packaging is a key issue for consumers when it comes to concerns about the corporate and
sustainability practices of brands and retailers
51% of consumers
across the globe feel
that there is often too
much packaging when
it comes to food and
drink
46% of consumers say
that they find it difficult
to recycle packaging
35% of consumers
have less favorable
perceptions of
products if packaging
is not sustainable
62% of consumers
across the globe say
that packaging should
be able to be recycled
as much as possible
65% of consumers
across the globe say
that people not
recycling is a major
issue for the
environment
Only 52% of
consumers across the
globe say that they
recycle on a regular
basis
However, consumers themselves are not fully committed to recycling. This needs to be taken into
consideration when retailers come to developing strategies around plastic reduction
Consumers do not have favorable perceptions towards plastic
Proportion of consumers across the globe who say that they have looked to reduce their usage of
plastic over the last twelve months
33% 33%30%
33%
41% 41%
Global Europe Asia-Pacific North America South America Africa
Proportion of consumers across the globe who say that they find it difficult to recycle plastic
39%43%
36% 36%
29%
38%
Global Europe Asia-Pacific North America South America Africa
One third of consumers have made conscious attempts to reduce their use of plastic over the last
twelve months
However when it comes to buying products in plastic packaging, four in ten say that they find it
difficult to recycle the material
Retailers are taking a number of steps to reduce plastic usage
Retailers in the UK have taken a number of steps to reduce usage of plastic
Information obtained from Which?
Tesco ASDA
Sainsbury’s
• Reduced amount of plastic in
own brand products by at least
10%
• Removed single use carrier
bags
• Removed plastic wrap from
certain vegetables
• Replaced polystyrene boards
on fresh pizza
• Working with government to
create a closed-loop system on
packaging
• Has told suppliers not to use
certain plastics
• Will halve packaging weight by
2025 compared to 2007
• Has trialed offering money back
when plastic bottles returned
• Reduced own brand packaging
by 35% since 2005
• Nearly 40% of packaging uses
recycled content
• Has removed plastic straws
from sale
• Sparking water now sold in
clear, easier-to-recycle plastic
bottles
Retailers in the UK are being
proactive when it comes to
addressing concern about the use
of plastic
Overview of presentation
• Introduction to FMCG Gurus
• Understanding consumer attitudes to
plastic and how retailers are
responding
• Key rules and what retailers can do
to capitalize on consumer attitudes
towards packaging
• Conclusion
Do not over-estimate the extent that consumers are altruistic
It has to be remembered that consumers have additional need states beyond acting in an ethical
and environmentally-friendly manner
As such, they may not be willing to purchase a product simply because it is more environmentally-
friendly from a packaging perspective
As such, retailers need to look for ways to directly relate environmentally friendly initiatives around
offering consumers a benefit beyond acting in a more sustainable manner
37%
Of global consumers say
that they have bought a
less environmentally-
friendly product because it
was cheaper
36%
Of global consumers say
that they have bought a
less environmentally-
friendly product because it
was tastier
37%
Of global consumers say
that they have bought a
product even though they
have been skeptical of
environmental claims
Affordability Indulgence Priorities
Retailers can look to introduce initiatives to encourage recycling
Why do you not recycle all the time?
Global respondents who do not recycle all the
time
11%
28%
29%
30%
35%
41%
46%
Other
No adequate recyclingfeatures near me
I keep packaging foralternative uses
I just forget to do so at times
I am not fully aware on howto recycle
Recycling is too timeconsuming
I find it difficult to recyclecertain materials
What initiatives would you like to see to make
recycling easier?
Global respondents
8%
16%
27%
34%
35%
37%
39%
None of these
Other
Retailers having recyclingfacilities on site
Money back offers whentaking packaging to recycling
facilities
Products and brands usingeasier to recycle packaging
Money off when re-usingpackaging at supermarkets
Packaging that isbiodegradable
Retailers need to take the effort out of recycling
Retailers need to offer additional benefits around sustainable practice
Retailers can use blockchain transparency to enhance trust
Consumers are not fully trusting of brands and manufacturers when it comes to environmental
claims
Blockchain technology can be used to enhance feelings of trust when it comes to the promotion of
initiatives around plastic reduction
Proportion of consumers who say they would be willing to use blockchain technology to find out
more about food, drink and supplements when given a definition
Global
50%
Europe
47%
Asia-
Pacific
55%
North
America
60%
South
America
31%
Africa
51%
Proportion of consumers who say that they would use such technology to check initiatives around
plastic reduction (consumers who say they would be willing to use such technology)
Global
47%
Europe
56%
Asia-
Pacific
40%
North
America
49%
South
America
36%
Africa
37%
Proportion of consumers who have heard of blockchain technology
Global
18%
Europe
19%
Asia-
Pacific
18%
North
America
21%
South
America
18%
Africa
12%
Retailers need to monitor the FULL supply chain
How important do you think it is that brands and manufacturers do checks to ensure that the
materials they buy are ethical and environmentally friendly
Respondents who said important or very important
How important do you think it is that brands and manufacturers conduct research to ensure that
their suppliers demonstrate ethical and environmental policies across all aspects of their
businesses?
Respondents who said important or very important
Monitoring the whole of the supply chain is something that can reduce allegations of green-washing
51% 51% 50%45%
64%
50%
Global Europe Asia-Pacific North America South America Africa
51% 54%47%
41%
56% 56%
Global Europe Asia-Pacific North America South America Africa
Retailers can position plastic reduction as a way of life
Younger adults are especially likely to be
worried about the state of the environment
Demographic that converts attitudes to
behavior (i.e. boycott of retailers and brands)
Environmentally-friendly behavior seen as a
way of life
This is linked to feelings of self-expression
and wanting retailers to mirror this
Plastic reduction needs to be positioned as
cool, rather than an obligation
Overview of presentation
• Introduction to FMCG Gurus
• Understanding consumer attitudes to
plastic and how retailers are
responding
• Key rules and what retailers can do to
capitalize on consumer attitudes
towards packaging
• Conclusion
Conclusion
The use of plastic is something that is subject to a lot of attention across the retail industry, and this is
something that will intensify as concerns about the environment grow
Consumers are concerned about the state of the environment, and believe that the practices and policies
of retailers is a key cause for damage
Consumers have negative perceptions around plastic and are looking to reduce the amount of products
they purchase that are wrapped in the material
At the same time, consumers can also feel that plastic is a difficult material to recycle – something that will
further impact sentiment to the material
However, it needs to be remembered that many consumers are not altruistic and as such, any initiatives
around plastic reduction need to be positioned around a variety of benefits
Retailers can use blockchain technology to offer consumers maximum reassurance when it comes to
claims around plastic reduction
Positioning plastic reduction as being cool – rather than an obligation – is something that will appeal to a
younger demographic