FOIP Annual Report 2006-07

8/13/2019 FOIP Annual Report 2006-07

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Annual Report

Freedom ofInformation

and Protection

of Privacy


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JANUARY 2008Honourable Ken KowalskiSpeakerLegislative Assembly of Alberta325 Legislature Building10800 97 AvenueEdmonton, AlbertaT5K 2B6

Dear Sir:

In accordance with Section 86 of the Freedom of Informationand Protection of Privacy Act,I have the honour to submit the12th annual report on the operation of this Act for the scal

year ended March 31, 2007.

Respectfully submitted,

Original signed by

Lloyd SnelgroveMinister


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Every Albertan has a right to request accessto information held by the government. Thisright is one of the cornerstones of governmentaccountability. At the same time, every Albertancan also be assured that the government willprotect the personal information that is entrustedto its care. Protecting personal information in anage of rapidly changing information technologieshas become an important priority for theGovernment of Alberta.

Albertas Freedom of Information and Protection of

Privacy Act (FOIP Act) came into effect in 1995.Since then, provincial government bodieshave responded to over 25,000 requestsfor information, with the most frequentrequests coming from organizations seekinginformation relating to business matters, andfrom individuals seeking personal informationabout themselves. In 2006-07, 96 per cent ofrequests received a response within 60 days. Atotal of 99 per cent of information requests tothe government were handled without complaintto the Information and Privacy Commissioner.

As the Minister responsible for the FOIPAct, I am pleased to report on signicantaccomplishments for the 2006-07 scal year:

Under Premier Ed Stelmachs leadership,steps were taken to post online all manifestsfrom government aircraft and all expensesof cabinet ministers and their staff. SinceApril 2007, information is posted on theService Alberta website each month. Thisinitiative demonstrates the governments

commitment to making information easilyaccessible to Albertans.

Amendments to the FOIP legislationcame into force in April and May 2006.To ensure that the changes were wellunderstood and applied consistently,the government issued a new publicationand offered information sessions tostaff involved in administering theFOIP legislation.

MINISTERS MESSAGE

After some signicant governmentreorganization in December 2006, thedepartment provided guidance and ranworkshops for government staff to ensureeffective administration of the FOIPAct while the changes were being made.Advice was provided on delegation andassignment of responsibilities underthe FOIP Act and on managing FOIPrequests to meet legislated timelinesduring the transition.

A new reference tool was developed to helpassist anyone using the FOIP legislationto understand the meaning of words andphrases in the Act and Regulation.

The department continued to offer itssuccessful training program on access toinformation and protection of privacyfor staff in government and the localpublic sector. There was a 60 per centincrease in course enrollments over thelast reporting year.

To foster a consistent approach toaccess and privacy across government,the department continued to consult

with ministries bringing forward newlegislation. The department offersadvice to other ministries on the accessand privacy implications of theirlegislative initiatives.

Once again, I would like to thank theInformation and Privacy Commissioner,elected ofcials and staff in governmentand local public bodies for their lastingcommitment to AlbertasFreedom of Informationand Protection of Privacy Act.

Original signed by

Lloyd Snelgrove, MLAMinister of Service Alberta


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ACCESS AND PRIVACY 2006-07 Highlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

MAKING FOIP WORK FOR ALBERTA

Albertas FOIP Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

FOIP STATISTICS

Requests to Provincial Government Departments,

Agencies, Boards and Commissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Number of requests made to the Alberta government . . . . . . . . . . . 7

Who made access requests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

How access requests were processed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Why information was not released . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Response times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

What the FOIP program costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Fees paid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Fees waived . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Requests to Local Public Bodies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Number of requests made to local public bodies. . . . . . . . . . . . . . . . 13

Sectors that received access requests. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Who made access requests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

How access requests were processed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Response times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

CONTACT INFORMATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

CONTENTS


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2006-07 Highlights

The following achievements provide a snapshot of the FOIP program this year.

Passed the FOIP Amendment Act, 2006

Advised public bodies on the impacts of the revised Act and Regulation

Advised government ministries on access and privacy considerations in26 new legislative initiatives

Trained over 1,160 participants from government and local public bodies

Responded to over 1,500 questions directed at the FOIP help desk

Received over 1.3 million hits on the FOIP website Supported Albertas 11th annual information and privacy conference,

attended by 300 participants

Worked with federal, provincial and territorial counterparts to harmonizeaccess and privacy legislation and to share resources

ACCESS AND

PRIVACY2006HIGHLIGHTS


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Albertas FOIP Program

Service Alberta provides strategic direction,leadership and support to governmentministries, agencies, boards and commissions,and local public bodies that are subject to theFOIP Act. Staff in these government and localpublic bodies are responsible for the day-to-day administration of the Act. Service Albertasupports FOIP staff and ensures an effectiveFOIP program in Alberta by providing abroad range of educational opportunitiesand resources to develop expertise. Thedepartment also amends the legislation asneeded so that it remains current. The FOIPprogram recognizes that there are two primaryactivities under the Act: providing access torecords and protecting personal information.

Effective Legislative Framework

This year saw changes to both the FOIP Actand Regulation. An amended FOIP Regulationcame into force on April 1, 2006. ThisRegulation includes an updated fee schedulethat more accurately reects the cost to provide

information and provisions to enable publicbodies to obtain consent electronically whenproviding services online. These changes

were recommended when the legislation waslast reviewed by an all-party committee of theLegislative Assembly. The Regulation alsocontains an updated list of public bodies.

In May 2006, the Freedom of Information andProtection of Privacy Amendment Actwas passedby the Legislative Assembly of Alberta. The

legislation now provides better protection forpersonal information, by making it an offenceto disclose personal information in responseto a court order from outside of Canada.The legislation was modernized by enablingpublic bodies to establish common standardsfor consent, whether the consent is given onpaper, electronically or orally. A process wasintroduced to make newly created public bodiessubject to the FOIP Act more quickly. Two newpartial exclusions were created: one for certain

ministerial briengs and another for recordsin the custody of the Chief Internal Auditor ofAlberta. These new exclusions apply only to theright of access and are time-limited.

The department has a signicant role inpromoting a consistent approach to access andprivacy in legislation across government. This isachieved by reviewing and commenting on newlegislative initiatives. The department reviewed26 pieces of legislation in 2006-07.

MAKING FOIP

WORK FOR ALBERTA

FOIP Quick Facts

Over 1,500 public bodies are subject

to the FOIP Act.

In 2006-07, the Alberta government

responded to 96 per cent of access

requests within 60 days.

The Government of Alberta has

responded to over 25,000 access requestssince the FOIP Act came into effect.

Local public bodies have responded

to over 7,200 access requests.


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Supporting FOIP Staff

With changes to both the Act and Regulationat the beginning of the scal year, thedepartment focused on communicatingthese changes to FOIP staff in governmentand local public bodies. FOIP Bulletin No. 18:FOIP Amendment Act, 2006 explains the newand amended provisions in the Act andoffers guidance on applying the amendedprovisions within public bodies. In addition,the amendments were reviewed with FOIP staffat government and local public body networkmeetings. FOIP publications and otherresources available on the FOIP website werereviewed and updated as required to reect thelegislative changes. The web-based applicationused by public bodies to process access requests

was updated to reect the changes.

The Government of Alberta was reorganizedin December 2006. Some new departments

were created and others were dissolved,and some programs were moved betweendepartments. Service Alberta providedFOIP staff with guidance on managing FOIPrequests during the transition period afterthe announcement of the new cabinet.

Departments need to ensure that FOIPresponsibilities are delegated correctly, and

such arrangements often need to be updatedfollowing a government reorganization.The department offered a workshop on thedelegation of authority and assignment ofresponsibilities under the FOIP Act to addressboth the government reorganization and theamendments to the FOIP Act and Regulation.

The departments FOIP help desk receivescalls and e-mails from FOIP staff andthe public who have questions about the

legislation. The help desk responded toover 1,500 queries in 2006-07.

Publications and Resources

Publications and resources produced byService Alberta help public bodies becomemore knowledgeable about the FOIP Actand therefore better able to comply with thelegislation. In 2006-07, the departmentpublished FOIP Bulletin No. 18: FOIP Amendment

Act, 2006, mentioned above, which explainsthe new and amended provisions in the Act.

The department also produced a new resourcefor interpreting the legislation. It is a table ofdenitions of words and phrases used in the

FOIP legislation. The denitions come fromthe Act, the Regulation and decisions of theInformation and Privacy Commissioner. Thetable is a reference tool for FOIP staff who areprocessing access requests and need to understandthe meaning of terms used in the legislation.

The department published two issues of FOIPNews,an electronic newsletter for local publicbodies. The newv sletter keeps the lines ofcommunication open with all local public

bodies, not just those able to participate innetwork meetings. The newsletter typicallyhighlights decisions from the Ofce of theInformation and Privacy Commissioner thatare particularly signicant to local publicbodies. The newsletters are available on theFOIP website for easy reference.

FOIP Quick Facts

FOIP Amendment Regulation came

into force April 1, 2006.

FOIP Amendment Actcame into force

May 24, 2006.

FOIP Quick Facts

Over 1,500 queries to the FOIP help desk.


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Learning Opportunities

Government, school board, post-secondaryand municipal FOIP staff are encouraged toparticipate in regular information meetings.These network meetings are an opportunityfor public bodies to share information oncommon issues. Presentations are provided onmatters that affect how administrators apply theFOIP Act. For example, a panel of experts wasinvited to speak to FOIP staff on how Albertasnew Family Law Actaffects FOIP Act provisionsthat refer to parents and guardians of minors.

Another meeting addressed the concept ofprivileged information and the current law.Information technology experts spoke on thegovernments approach to providing securityand protection of personal information thatis collected online by government ministries.

The department presented information togovernment legislative planners on access andprivacy considerations in developing legislation.This information was also presented to governmentFOIP staff who typically consult with theirministrys legislation planners on access and

privacy considerations in new legislation.

Christiane Constant, Commissioner, Accessto Information Commission, InformationCommissioner of Canada; Rick Snell, seniorlecturer in public law, University of Tasmania; andDr. Ian Kerr, Canada Research Chair in Ethics,Law and Technology, University of Ottawa.

Training Program

By offering training, the department provides aknowledge base for public body employees whoadminister the FOIP Act. The training programincludes a series of three one-day sessions foremployees who are responsible for FOIP and ahalf-day session for employees who require anoverview of the concepts of protection of privacyand access to information. Training sessions

were held in Edmonton and Calgary severaltimes during the year.

Demand for training increased signicantly

this year, as more public bodies chose to offerhalf-day training sessions at their worksites. In2006-07, 1,162 participants from governmentand local public bodies successfully completedtraining, compared to 723 the previous year.Fifty-two courses were offered to meet thedemand, up from 34 the previous year.

The department supports the annual accessand privacy conference. The 2006 conference

was held in Edmonton from June 7-9 at theWestin Hotel. More than 20 presentationsand workshops were offered to approximately300 participants. Speakers included FrankWork Q.C., Albertas Information and PrivacyCommissioner; Juan Pablo Guerrero Amparan,Commissioner, Federal Institute for Access toPublic Information, Government of Mexico;

FOIP Quick Facts

FOIP network meetings were held in

Edmonton, Calgary, Morinville and Red Deer.

FOIP Quick Facts

Conference presentations available at

http://www3.extension.ualberta.ca/

accessandprivacy/program.asp

FOIP Quick Facts

Training participants: 566 from

provincial government bodies,

596 from local public bodies.


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The department maintains a website thatprovides current FOIP legislation and historicalinformation, publications and frequently askedquestions, contact information for publicbodies, and summaries of decisions under theFOIP Act made by the Information and PrivacyCommissioner, as well as links to decisions.

Focus on Privacy

In 2006, Service Alberta continued workon privacy principles and directives for theGovernment of Alberta to ensure that day-to-day business practices protect personalinformation. The department begandevelopment of a web-based knowledgemanagement tool which compiles resourcesrelated to privacy, information managementand information security. This tool is

intended to make it easier for governmentemployees to locate relevant policies andreference material on privacy protection.

A review of Albertas private sector privacylegislation began this year. While the legislationdoes not apply directly to the government,it does apply to the governments serviceproviders and to ministry stakeholders. ServiceAlberta worked with other ministries to identifyissues and concerns among these groups that

could be passed on to the review committee.

National Initiatives

Alberta chaired a national committee offederal, provincial and territorial governmentsto promote the harmonization of access andprivacy legislation. Committee members sharedresources such as best practices and trainingmaterials. The committee developed a web toolto promote the sharing of key privacy resourcesbetween jurisdictions.

FOIP Quick Facts

There were over 1.3 million visits to the

FOIP website this year.


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Number of requests made to the

Alberta Government

Government departments, agencies, boards andcommissions (provincial government bodies)routinely release information to the public.The FOIP Act is used only when informationis not available through regular channels.

Statistical reports of FOIP requests are submittedby all ministries including the Executive Council,the Legislative Assembly Ofce, the Ofceof the Auditor General, the Ombudsman,the Ofce of the Chief Electoral Ofcer, theEthics Commissioner, the Information and

Privacy Commissioner, and agencies, boards,and commissions designated in the FOIPRegulation. FOIP requests are tracked manuallyor electronically by each public body.

In scal year 2006-07, a total of 3,308FOIP requests were received by governmentdepartments, agencies, boards and commissions.This is a 38 per cent increase from the 2,405requests received the previous scal year.

In 2006-07, there were seven requests forcorrection of personal information. This isa decrease from 12 such requests received theprevious scal year.

FOIP STATISTICSRequests to Provincial Government Departments,Agencies, Boards and Commissions

Personal Information General Information

3500

3000

2500

2000

1500

1000

500

0

13321326

14061233

1568

1125 1163

1770

1172

1740

2002-03 2003-04 2004-05 2005-06 2006-07

Number of FOIP requests received during the last five years

*Excludes requests for correction of personal information.

N

UMBEROFREQUESTS*


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Who made access requests

In 2006-07, 47 per cent of access requests received by government public bodies werefrom individuals seeking records containing information about themselves. The remaining53 per cent of requests were made for general information. In this category, the top users

were businesses and members of the public.

Business

GeneralPublic

ElectedOfficials

InterestGroups

Media

Academic/Researcher

PERCENTAGE OF REQUESTS 2005-06 2006-07

0% 10% 20% 30% 40% 50% 60% 70%

75.0%

67.1%

11.6%15.6%

5.9%

3.9%

4.1%

7.0%

2.4%

5.2%

1.0%

1.2%

80% 90%

Top 10 - Requests for General Information

Environment 1256

Employment, Immigration and Industry 57

Alberta Energy and Utilities Board 49

Tourism, Parks, Recreation and Culture 41

Infrastructure and Transportation 40

Health and Wellness 40

Finance 39

Justice and Attorney General 30

Energy 26

Sustainable Resource Development 24

Top 10 - Requests for Personal Information

Child and Family Services Authorities 471

Solicitor General and Public Security 332

Employment, Immigration and Industry 311

Seniors and Community Supports 175

Childrens Services 89

Workers Compensation Board 45

Justice and Attorney General 34

Infrastructure and Transportation 29

Tourism, Parks, Recreation and Culture 20

Health and Wellness 13


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For personal information requests, provincial government bodies disclosed all or part ofthe records 64 per cent of the time; 19 per cent of requests were abandoned or withdrawn bythe applicant, or transferred to another public body; records did not exist for 14 per cent ofrequests; and no records were disclosed for three per cent of requests.

How access requests were processed

For general information requests, provincial government bodies disclosed or partially

disclosed all of the records 25 per cent of the time; records did not exist for 63 per cent ofrequests; and eight per cent of requests were abandoned or withdrawn by the applicant, ortransferred to another public body. No records were disclosed in four per cent of requests.

DISPO

SITION

RecordsDo Not Exist

PartlyDisclosed

TotallyDisclosed

Withdrawn

Abandoned

NothingDisclosed

Transferred

0% 10% 20% 30% 40% 50% 60% 70%

15.7%

17.7%

9.1%

11.4%

4.6%

7.9%

3.1%

5.1%

4.2%

4.1%

0.3%

0.8%

63.0%

52.9%

PERCENTAGE OF REQUESTS

2005-06 2006-07

PartlyDisclosed

Abandoned

Totally

Disclosed

RecordsDo Not Exist

Withdrawn

NothingDisclosed

Transferred


2005-06 2006-07

0% 10% 20% 30% 40% 50% 60% 70%

DISPOS

ITION

14.1%

7.5%

13.4%

16.4%

13.2%

8.0%4.5%

4.4%

2.9%

3.5%

0.8%

1.1%

51.1%

59.2%


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Why information was not released

When public bodies sever information from a record or withhold a record, they must indicate

which section of the FOIP Act was used to authorize the decision. The following table summarizesthe sections of the Act that were cited by provincial government bodies when records were not

completely disclosed.

The number of occurrences indicates the number of requests where a particular section of the

Act was used. Because several sections may be used on a single request, the number of occurrences

is not related to the number of requests completed.

Number ofSections of Informationthe Act Used Exceptions Occurrences

17 Third party personal information 1031

24 Advice from ofcials 219

27 Privileged information 175

21 Intergovernmental relations 107

20 Law enforcement 97

16 Third party business/tax interests 57

12 Refuse to conrm or deny existence of a record 33

29 Information otherwise available to the public 33

25 Harmful to economic or other interests of a public body 29

19 Condential evaluations 12

22 Cabinet and Treasury Board condences 12

26 Testing procedures, tests and audits 9

18 Harmful to individual or public safety 5

28 Disclosure harmful to conservation 1

Number ofSections of Informationthe Act Used Exclusions Occurrences

5 Other legislation paramount 73

4(1)l Registry records 37

4(1)a Court/judicial records 36

4(1)q Communications between MLAs and/or membersof Executive Council

29

4(1)d Records of Ofcers of the Legislature 21

4(1)b (Quasi) judicial notes, communications, draft decisions 11

6(4)b

Records brieng a member of Executive Council aboutnew ministry responsibilities or for a Legislative Assembly sitting

10

4(1)g Examination/test questions 7

4(1)k Incomplete prosecution records 2

4(1)o Personal/constituency records of members of Executive Council 1

4(1)j.1 Published works collected by a library 1

0


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Response times

A total of 96 per cent of requests received

by provincial government bodies werecompleted within 60 days. This totalrepresents 87 per cent completed within30 days and nine per cent within 30 to60 days. The remaining requests werecompleted in more than 60 days.

The FOIP Act states that normally arequest must be completed within 30days of the date it was received. However,the Act allows the head of a public bodyto extend this for an additional 30 daysunder three circumstances: if more timeis needed to consult with another publicbody or with a third party; if the requestdoes not provide sufcient detail to allowidentication of the requested record; or,if a large number of records is involved.

Provincial government bodies continueto turn around a high volume of FOIPrequests within a short time frame.Albertans continue to have timely and

effective access to government information.

What the FOIP program costs

Government bodies spent an estimated$5,831,000 administering the FOIP Act. In

addition, the division spent approximately$588,000. Expenditures by the Ofce of theInformation and Privacy Commissioner arealso related to the administration of the Act

and are reported annually by that ofce.

2005-06 2006-07

90%

80%

70%

60%

50%

40%

30%

20%

10%

0%81.8%

30 daysor less

30-60 days 60+ days

NUMBER OF DAYS TO COMPLETE REQUEST

86.5% 6.1%4.5%

12.1% 9.1%PERCENT

AGEOFCOMPLETED

REQUESTS

FOIP Quick Facts

99% of requests are handled without

complaint to the Information and

Privacy Commissioner.


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Fees paid

The fee schedule for processing FOIP requests is

set out in Schedule 2 of the FOIP Regulation. In2006-07, provincial government bodies collectedfees of less than $91,000. Fee information is notavailable for local public bodies.

General information requests

A $25 initial fee is charged for generalinformation requests. Additional charges maybe applied for time spent locating, retrievingand preparing records for disclosure; computerprogramming and processing; and copying

records. Additional fees cannot be charged forthe time spent reviewing records to determinethe need for severing information.

When a request is received, a fee estimate isprepared. If the estimate is less than $150, onlythe initial fee of $25 is collected.

Personal information requests

Applicants requesting their own informationpay only copying charges and only if the

charges exceed $10.

Fees waived

Public bodies and the Information and Privacy

Commissioner may waive fees if the applicantcannot afford payment; if the record relatesto a matter of public interest; or for any otherreason that it is deemed fair to excuse payment.

The amount of these fee waivers byprovincial government bodies is shownin the following table:

Amount collected

Type of fee 2006-07 2005-06

General informationrequests

Initial fees $40,100 $25,000

Other general $29,900 $25,500

Personal informationrequests

Copying $20,600 $20,280

Total $90,600 $70,780

Total fees collected

Amount waived

Type of request 2006-07 2005-06

General informationrequests $12,479 $3,993

Personal informationrequests $1,856 $1,216

Total $14,335 $5,209

2

Fees are often reduced or eliminated byclarifying requests and providing only therecords actually needed by the applicant.The value of fees eliminated in this waycannot be calculated.

Total fees waived


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Number of requests made to local

public bodies

Local public bodies include local government(municipalities, Mtis settlements, irrigationdistricts, drainage districts, housingmanagement bodies, and public libraries),school jurisdictions, post-secondaryinstitutions, health care bodies, and policeservices and commissions.

In 2006-07, 941 local public bodiesprovided statistics, indicating that theyreceived 1,401 FOIP requests. This is an

increase of eight per cent over the 1,294requests received the previous scal year.

In 2006-07, there were ve requests tocorrect personal information comparedto eight requests received the previousscal year.

In 2006-07, 56 per cent of the FOIPrequests to local public bodies were fromindividuals seeking records containing

information about themselves.

Requests to Local Public Bodies

NUMBEROFREQUESTS*


448563

688 739 789

288

318

394

555 612

2002-03 2003-04 2004-05 2005-06 2006-07

Number of FOIP of requests received during the last five years

*Excludes requests for correction of personal information.

1600

1400

1200

1000

800

600

400

200

0


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Health care bodies received 157 FOIP requests

compared to 111 requests received the previousyear; 18 per cent of these requests were forpersonal information.

Post-secondary educational institutionsreceived 74 FOIP requests compared to53 requests received the previous scal year;64 per cent of these requests were forpersonal information.

School jurisdictions received 54 FOIP requestscompared to 38 requests received the previous

year; 50 per cent of these requests were forpersonal information.

Sectors that received access requests

Police services and commissions received 679

FOIP requests compared to 666 requestsreceived in 2005-06; 87 per cent of theserequests were for personal information.

Local government bodies received 437 FOIPrequests during the scal year compared to426 requests received the previous year. Ofthese requests, 78 per cent were for generalinformation. Municipalities received themajority (424) of the requests received bythe local government sector.


700

600

500

400

300

200

100

0 27 2994

592

47

128

343

87

SchoolJurisdictions

Post-SecondaryInstitutions

Health CareBodies

LocalGovernment**

Police Services& Commissions

27 27

NUMBER

OFREQUESTS*

*Excludes requests for correction of personal information.**Includes municipalities, improvement districts, special areas, regional service commissions, drainage and irrigation districts,

housing management bodies, Mtis settlements/General Council, and public libraries.

4


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Top 10 - Requests for General Information

Municipal District of Rocky View No. 44 125

Regional Health Authority 6

(Capital Health) 111

City of Edmonton 67

City of Calgary 62

Edmonton Police Service 41

Calgary Police Service 26

Summer Village of Point Alison 21

University of Alberta 13

Edmonton Police Commission 13

University of Calgary 9

Top 10 Requests for Personal Information

Calgary Police Service 367

Edmonton Police Service 175

Lethbridge Regional Police Service 44

City of Calgary 39

University of Calgary 23

City of Edmonton 18

Regional Health Authority 6

(Capital Health)13

Calgary School District No. 19 11

Town of Canmore 8

Capital Region Housing Corporation 8

Who made access requests

A total of 44 per cent of requests to local public bodies were made for general information.In this category, the top users of the Act were members of the public (40 per cent), followedby businesses (29 per cent), the media (17 per cent), interest groups (seven per cent),elected ofcials (four per cent) and academics/researchers (two per cent).

ElectedOfficials

Media

GeneralPublic

InterestGroups

Academic/Researcher


2005-06 2006-07

0% 10% 20% 30% 40% 50% 60% 70%

40.0%

43.4%

29.1%

34.2%

17.3%

10.6%

7.0%

7.7%

4.2%

2.0%

2.3%

2.0%

Business


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Local public bodies disclosed all or part of the records in 80 per cent of personal

information requests. Records did not exist for four per cent of requests; eight per centof requests were abandoned or withdrawn by the applicant, or transferred to anotherpublic body; and no records were disclosed in eight per cent of requests.

How access requests were processed

Local public bodies disclosed or partly disclosed records in 73 per cent of general

information requests; records did not exist for three per cent of requests; nine per centof requests were abandoned or withdrawn by the applicant, or transferred to another publicbody; and no records were disclosed for 15 per cent of requests.

PartlyDisclosed

TotallyDisclosed

NothingDisclosed

Abandoned

Withdrawn

RecordsDo Not Exist

Transferred


2005-06 2006-07

0% 10% 20% 30% 40% 50% 60% 70%

DISPOSITION

44.1%

46.3%

29.2%

31.0%

15.3%

7.7%

5.3%

6.6%

3.0%4.1%

2.1%

2.6%

1.0%

1.7%

PartlyDisclosed

TotallyDisclosed

NothingDisclosed

Abandoned

Withdrawn

RecordsDo Not Exist

Transferred


2005-06 2006-07

0% 10% 20% 30% 40% 50% 60% 70%

DISPO

SITION

59.6%

64.4%

20.1%

13.5%

8.4%

8.3%

3.8%

5.9%

3.5%

3.9%

3.4%

2.2%

1.1%

1.8%

6


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Response times

Overall, 96 per cent of requests made to local public bodies were completed within

60 days of receiving the requests. This total represents over 85 per cent completedwithin 30 days and 11 per cent within 30 to 60 days. Four per cent of requests werecompleted in more than 60 days.

100%

90%

80%

70%

60%

50%

40%

30%

20%

10%

0%

2005-06 2006-07

NUMBER OF DAYS TO COMPLETE REQUEST

76.7%

30 daysor less

30-60 days 60+ days

85.2% 10.0%

4.2%

13.3% 10.5%

PERCENTAGEOFCOMPLETED

REQUESTS


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8

Access, Privacy and Security

Service Alberta

Office hours: 8:15 am to 4:30 pmMonday to Friday

Office phone: (780) 422-2657

Help desk phone: (780) 427-5848

Toll free: In Alberta, dial 310-0000then enter (780) 422-5848

Fax: (780) 427-1120

E-mail: [email protected]

Website: foip.gov.ab.ca

FOIP Statistics: foip.gov.ab.ca/resources/statistics/

CONTACT

INFORMATION


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01/2008 200

ISSN 1485-5372

Documents

FOIP Annual Report 2006-07