Grand & Toy Sustainability Overview

FOR SUSTAINABILITY

INTERIORS | TECHNOLOGY | OFFICE SUPPLIES | PROFESSIONAL SERVICES | FACILITY SUPPLIES | IMAGING

To find out more about the sustainable options for your business, call us: 1.866.391.8111.

And check out our GREENOFFICE website at:www.grandandtoy.com/greenoffice

Head Office33 Green Belt Drive, Toronto, OntarioM3C 1M1416-391-81111-866-391-8111

Branch OfficesBureau Spec/Montréal Calgary Dartmouth Edmonton Fort McMurray Fredericton Hamilton Kingston Moncton MontréalMount PearlNew Liskeard North Bay Ottawa Quebec City Regina Saskatoon Sudbury Thunder BayTimmins Vancouver Vaughan Victoria WaterlooWinnipeg

There is a false perception that buying green comes at a premium. This leaves many organizations in the dark about how implementing sustainable procurement practices can actually drive total costs down.

Grand & Toy takes a different approach compared to others in our industry. We support our customers determining the right choices throughout the procurement lifecycle that will enable you to invest in your staff, minimize your impact on the environment, and maximize your bottom line.

TO BE SUSTAINABLE.TO ENDURE…WHAT DOES THAT MEAN FORYOUR BUSINESS?

Organizations around the globe are paying closer attention to issues of sustainability—because in today’s world,

it’s no longer a matter of choice, but corporate responsibility. It’s about making business decisions that factor in

environmental consciousness in addition to the needs of your investors, customers and employees in order to

assure the longevity and success of your brand.

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IT ALL STARTS WITH ONE WORD:

BUT HOW DOES SUSTAINABILITY TRANSLATE TO PROCUREMENT?

FOR SUSTAINABLEPROCUREMENT AND TAP INTO THE POWER OF ONE Your company is made up of various staff and departments, all with varying needs. So adopting

an approach to sustainable procurement goes beyond purchasing environmentally preferred

products, it’s about taking a streamlined approach to the way your company sources. Think

about it. Multiple suppliers, multiple invoices, multiple deliveries and receivable requirements—

with an average requisition-to-payment process estimated at $100 per order, that’s a lot of wasted

time and resources.

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SUPPLIER.CORE LIST.ORDER.DELIVERY.INVOICE.When you streamline through fewer but smarter

partnerships, you reduce waste and increase

business efficiencies in the process.

• Maximizedbuyingpowerthroughoneprovider,

cost savings

• Tighterprocesses,increasedprocurement

control

• Increasedorderandpaymentefficiency,

reduced leakage and budget waste

• Simplifiedcompliancemodel,improved

purchase visibility

• Fewerdeliveries,reducedcarbonfootprint

• Lesspackaging,lesspaperwaste

FOR MULTI-CHANNELSOLUTIONSFROM ONE ENVIRONMENTALLYRESPONSIBLE SOURCEIs it possible to find one partner who can meet the extensive office needs for your business, including environmentally friendly product options?

The answer is yes.

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GRAND & TOY IS THE ONLY PROVIDER IN THE INDUSTRYWHO CAN OFFER YOU THE MOST DIVERSIFIED PORTFOLIO

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FACILITY SUPPLIES

By aligning ourselves with some of the most

social, economic and environmentally responsible

firms in the industry, we are capable of offering

a large assortment of green certified cleaning,

breakroom and mail/ship supplies in order to

help you minimize your environmental footprint

and achieve your sustainable goals.

IMAGING

Grand & Toy can help you be sustainable while

effectively keeping your brand top of mind

with your customers. From a full range of green-

friendly promotional products such as bamboo

shirts and cups made of sugarcane, to streamlined

marketing solutions—we can handle your print

and promotional needs more efficiently.

PROFESSIONAL SERVICES

From HR and shredding services to online

shipping solutions, Grand & Toy offers you a

wide range of contract services providing you

with another opportunity to consolidate

suppliers, streamline your business needs, and

reduce environmental impact.

TECHNOLOGY

Access over 250,000 tech products and look for

environmental ratings such as EPEAT and Energy

Star for more sustainable technology—we also

offer the advice and expertise to help consolidate

your technology needs in order to reduce costs

and improve efficiencies.

INTERIORS

Grand & Toy offers a comprehensive range

of certified green-friendly furniture products

to suit your environmental objectives. Our

LEED (Leadership in Energy an Environmental

Design) Accredited Professionals can help

attain LEED certification by offering an advance

level of understanding, technical knowledge

and service.

OFFICE SUPPLIES

From refillable pens, to energy-conserving desk

lighting—we carry environmentally smart office

supply alternatives from sustainable suppliers

with globally recognized certifications. Plus we

can help you identify unrecognized savings

opportunities on the supplies you use most.

THE LIFECYCLE ANALYSIS APPROACH TO SUSTAINABLE PROCUREMENT—

SMART, EFFECTIVE:

What is their position on sustainability? Can you turnto them to support you ina lifecycle approach? What have they done as an organization to demonstrate their commitment?

7. CHOOSE A SUSTAINABILITY-DRIVEN PROVIDER

From breakroomto boardroom,Grand & Toy offersa wide range ofsolutions to retain the valuable staff that deliver on your current business objectives, and attract the star performers who will help propel yourcompany well intothe future.

6. EMPLOYEESAFEGUARDING

5. RESPONSIBLEDISPOSALReduce, Re-use, Recycle—Refill…Grand & Toy offers support through programs such as ‘THINK!’ (ink & toner recycling program), shredding services andshipping container re-use.

4. E-INVOICING

Reduce paper consumption caused by purchase ordersand invoices by switching toe-Invoicing and makingpayments by electronic transfer.

Consolidate smaller/frequent orders into fewer, larger ones—Grand & Toy a unique 48-hourdelivery option to encourage better order planning, reduce soft costs, and minimize carbon footprint.

3. FREQUENCY OFORDERING & DELIVERY

Choose this as your preferred ordering method over printed catalogues or faxing orders—grandandtoy.com canseamlessly integrate with most procurement platforms.

1. ONLINE ORDERING:

From everyday officeessentials such as pens and paper, to cleaning/maintenance andbreakroom supplies,opt for our GREENOFFICE product solutions foryour company.

2. ENVIRONMENTALCHOICE PRODUCTS

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To be more environmentally responsible, many

procurement executives focus solely on the products

they buy. While this is an excellent starting point, their

efforts can be offset through in-efficient purchasing

behaviours at the administrative level.

By taking a lifecycle analysis approach, Grand & Toy

can help your team make smarter choices, streamlining

your operations and increasing overall savings in the

process—all while reinforcing your company’s position

on sustainability.

FOR SAVINGSTHROUGHEFFICIENCYAND MAKE CHOICESTHAT MAKE A DIFFERENCE

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FOR SUSTAINABLESUCCESS

For Grand & Toy it is more than a mission, it is a responsibility.

We are proud to be one of the few industry leaders that can truly offer businesses like yours smart streamlined solutions to help your company do more with less. By equipping you with the tools, support and insight you need, you’re empowered to minimize your organization’s impact on the environment, maximize your bottom line, and enhance your corporate contribution to society.

“Powering the potential of Canadian businesses to leadthe journey to sustainability”.

Consider your options.Look to us for sustainable solutions.Find them all at Grand & Toy.

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FOR CONSISTENTSUPPORT IN MAKING A CHANGEAs a Canadian brand that services over 200,000 customers, sells thousands of products and delivers to over 6,000 businesses every day, we take our goal of making sustainable changes within themarketplace very seriously. From our own in-house printing standards, to establishing a code of conduct for our manufacturers, sustainability is infused into everything we do.

WHY DOES THIS MATTER TO OUR CUSTOMERS? They feel confident they have partnered with an organization that makes sustainability a top priority. In turn, it is our goal to ensure that they feel equally as confident to turn to us for consistent advice, support and guidance.

• Establishedcorporatepaperpurchasing and duplex printing policies to reduce paper consumption• DecreasednumberofprintedOrdering Guides (saving 1461 trees - EDF paper calculator v.2)• LaunchofInternalEcoCommittees across Canada• Creationofenvironmentally-preferable product identifier (1500 products) • Removalof39Distributiontrucksfrom fleet with result of 521.57 tons of CO2 print

• Streamliningofwastemanagement practices nationwide with achievement of 59.54% diversion rate for total operations• Creationofmultilevelemploymentequity committee through Human Resources• Customeradoptionofe-Invoicingprogram leads to 268,000 pages of paper saved • CreationofGREENOFFICEresource website (grandandtoy.com/greenoffice)

• LaunchofFacilitiesSuppliescategory with primary focus on environmentally preferable products• Launchof48hourdeliveryprogram with immediate subscription of 41%• LaunchofSupplier’sCodeofConduct• PublicationoffirstannualCSRreport (G&T Connected – 2008)• Partnershipwithofficefurniturevendor Global to launch new Bioplush Chair (a soy-based foam product)

• Establishmentofdedicatedresourcefor CSR (Director of Communications and Social Responsibility)• Engagementofgloballeaderinsustainability consulting to form 7-pillar sustainability strategy (Deloitte & Touche) • KidsFestadoptedascorporatecharitywith inauguration of Annual Backpack Day delivering 4000 backpacks• LaunchofTHINK!inkandtonercartridge recycling program (collection/recycling 279,162 cartridges in first year)

• Innovationofe-Invoicingprogram

*Ask to see our CSR report for details

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2007 2009HIGHLIGHTS* –GRAND & TOY TIMELINE OF CORPORATE SOCIALRESPONSIBILITY

2003 2008