Embed Size (px)
Citation preview
For further information, please contact Marketing & Sales Department at:Tel No: +603 2712 8882 | Santhi M: ext 8858, Azean: ext 8859, Ashraff: ext 8860
1. Understand risk, insurance and marketplace.2. Understand the key aspects of regulatory and legal environment within which loss
adjusters operate.3. Understand the similarities and differences between conventional and Takaful insurance
as well as advantages and disadvantages.4. Identify the principles of Insurance, Reinsurance and Takaful.5. Understand insurance products and key features, and covers available.6. Understand basic underwriting and claims process.7. Identify and explain the typical role and responsibilities of a loss adjuster.8. Identify and explain the steps in the loss adjusting process.9. Describe the general insurance and legal knowledge a loss adjuster needs to possess.10. List the key elements of a loss adjuster’s terms of engagement.
COURSE OBJECTIVE
COURSE OUTLINE
• Risk and Insurance• Insurance Principles and Market Practices• Legislation Governing Insurance• Insurance Law and Contract• Introduction to Loss Adjusting• Business Ethics and Code of Conduct for Loss Adjusters• Negotiating Effective Settlement• Customer Service Excellence
• Motor Insurance Key Features and Cover Available• Motor Insurance Documentation• Identification of Vehicles• Vehicle Construction & Terminology• Estimation System• Investigation And Verification of Motor Claims
(Theft and Bodily Injury)• Guidelines on Claims Settlement Practices
• Non-Motor Insurance Key Features and Covers Available• Non-Motor Insurance Documentation• Investigation and Verification of Non-Motor Claims• Loss Adjuster Reports
PART A: FUNDAMENTALS OF INSURANCE
PART B: MOTOR INSURANCE
PART C: NON-MOTOR INSURANCE
COURSE STRUCTURE
ENTRY REQUIREMENTS
CLASS SCHEDULE AND ADMINISTRATIVE DETAILS
Participants may choose to enroll the course according to their area of specialization either Motor Insurance (Part A and B) or Non Motor Insurance (Part A and C). Only one specialization is allowed per intake/session.
1. Learning Mode• Virtual : Online streaming via Zoom• Session of 3.5 HOURS duration with breaks each hour (around 5 mins.)
2. Learning Methods• Lectures, discussions and assessments
3. Assessment and Attendance• Class attendance is compulsory. Participants need to attain at least 80% class attendance to qualify
for the assessment.
1. Minimum entry requirement are as follows:I. SPM/SVM/UEC(Unified Examination Certificate-Senior Middle level for Chinese Independent high
schools) or its equivalent ORII. 2 years certified skill based training (Technical/Vocational schools) ORIII. For those who do not have any of the above qualifications, they must have at least 12 months work
experience in the automotive, crash repair or relevant industry.
A copy of the following MUST be attached with each registration form: • Certified certificate for entry requirement I or II• Confirmation letter from Company for entry requirement III
MII reserves the right to request the original certificate for verification as and when necessary.
2. Written and oral proficiency of the English language
Specialization Parts Duration Class StructureBCCILA – Motor Insurance Part A and Part B 8 days (28 Hours) 3.5 hours per sessionBCCILA – Non- Motor Insurance Part A and Part C 8 days (28 Hours) 3.5 hours per session
Date Duration Time Platform Assessment Date Fee21- 24 February &28 February 1 - 3 March 2022
3.5 hours per session per day (8 days)
9.00 a.m. - 12.30 p.m.(per session)
Zoom Application
12 March 2022 Local ParticipantRM 750International ParticipantUSD320inclusive 6% SST
Syllabus Date Duration TimePART A FUNDAMENTALS OF INSURANCE
21 February 2022 9.00 a.m. – 12.30 p.m. 3.5 hours22 February 2022 9.00 a.m. – 12.30 p.m. 3.5 hours23 February 2022 9.00 a.m. – 12.30 p.m. 3.5 hours
24 February 2022 9.00 a.m. – 12.30 p.m. 3.5 hoursPART BMOTOR INSURANCE
28 February 2022 9.00 a.m. – 12.30 p.m. 3.5 hours1 March 2022 9.00 a.m. – 12.30 p.m. 3.5 hours2 March 2022 9.00 a.m. – 12.30 p.m. 3.5 hours3 March 2022 9.00 a.m. – 12.30 p.m. 3.5 hours
PART CNON MOTOR INSURANCE
28 February 2022 9.00 a.m. – 12.30 p.m. 3.5 hours1 March 2022 9.00 a.m. – 12.30 p.m. 3.5 hours2 March 2022 9.00 a.m. – 12.30 p.m. 3.5 hours3 March 2022 9.00 a.m. – 12.30 p.m. 3.5 hours
EXAMINATION ADMINISTRATIVE DETAILS
Title Description
Format
Computerized examination conducted at authorized Examination Center for two specializations: 1. Part A & B – Motor Insurance2. Part A & C – Non Motor Insurance
Number of Questions 50 multiple-choice questions for each specialization
Examination Mode
Computer-Based Examination (CBE)/Virtual Computer Based Examination (VCBE)
Candidate have the option either to sit for CBE or VCBE subject of meeting the technical requirements
Examination Duration 1 Hour
Requirement to Sit for Examination 80% attendance from BCCILA Course
Examination Passing Mark 50%
Examination Grading A: Passed with distinction | B: Pass with Credit | C: Passed|Y & Z: Failed | X: Absent From Exam with Valid reason
Computer Based Examination
Examination Centre
Examinations will be conducted in the stated examination centers ONLY. Seats are limited and based on first come first serve basis. Participants MUST choose their correct examination center accordingly during the course registration.
After Registration Closing Date Cancellation, withdrawal, postponement and change of examination center are not allowed. However, MII has the authority or right to change the location and exam center depending on the number of available candidates sitting for the exam per center.
Importance Notice Due to limited number of seats in outstation examination centers, registrations received after the closing date will be scheduled for examinations in Kuala Lumpur examination centers.
Examination Entry PermitNotification of examination entry permit will be sent to registered students 6 days before the examination date.
Kuala Lumpur Kota Bharu
Johor Bahru Kota Kinabalu
Sungai Petani Kuching
Penang Sandakan
Ipoh Sibu
Kuantan Tawau
Melaka Miri
EXAMINATION ADMINISTRATIVE DETAILS
To register please login to: https://www.mii4u.org/ilms/user/login
Title Description
Virtual Computer Based Examination (VCBE)
Virtual Computer Based Examination allows candidates to take MII examinations anytime, anywhere, However, to ensure the best experience and uninterrupted examination sessions, candidates will be required to meet the technical requirements:Please click HERE to see the Minimum Technical Requirements
Examination Result Notification Notification will be immediately after the examination.
Examination Resit Fee RM150 (Local Participants) USD100 (International Participants)
Registration Closing Date : 7 February 2022
• Registration can be done via at www.mii4u.org/ilms/user/login.• MII practices a non credit policy. As such, all companies and individuals are required to make payment before
the commencement of the course. However, confirmed seats are subject to availability.• MII reserves the right to reschedule, change the trainer, modify the course content or cancel the course without
prior notice.• Participants or authorised contact persons will be notified of updates regarding the course through email, fax
or phone.• Cancellation after the closing date is not allowed. However, replacement of participant is accepted
Important Notice In regards to Personal Data Protection Act 2010 (“the Act”), pleased note that your personal data is used, stored, disclosed and processed by MII solely for the Purpose of registering training courses and/or in connection to other MII products or services. Your personal information may also be disclosed or transferred to relevant third party i.e to the industry related associations, industry related companies, government agencies and any of their respective agents. Any inquiries or complaints with respect to your personal information may also be channeled to MII by submitting such request to MII via post, email ([email protected]).
REGISTRATION POLICY
