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1 Elders Field Days 2009 | December 2-3 2009 For personal use only

For personal use only - ASX · For personal use only venture with M3 (subsidiary of ING Australia) 6 Managing the business One Elders ... – Includes CEO Rural Bank and CEO Elders

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Page 1: For personal use only - ASX · For personal use only venture with M3 (subsidiary of ING Australia) 6 Managing the business One Elders ... – Includes CEO Rural Bank and CEO Elders

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Elders Field Days 2009 | December 2-3 2009For

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Page 2: For personal use only - ASX · For personal use only venture with M3 (subsidiary of ING Australia) 6 Managing the business One Elders ... – Includes CEO Rural Bank and CEO Elders

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Speaker: Malcolm Jackman - Chief Executive Officer

Subject: Elders Ltd

Elders Field Days 2009

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Page 3: For personal use only - ASX · For personal use only venture with M3 (subsidiary of ING Australia) 6 Managing the business One Elders ... – Includes CEO Rural Bank and CEO Elders

The New Elders ASX Small to Mid Cap Conference Hong Kong October 29 2009

3* FY2010 Prospectus forecast

Income streams concentrated on agribusiness

^ includes Banking and insurance

$73

$14

$7

($10)

Agribusiness^

Forestry

Automotive

Corporate / Other

$88

$16

$22

($10)

Agribusiness^

Forestry

Automotive

Corporate / Other

$1,983

$121

$232

Agribusiness^

Forestry

Automotive

$84$117$2,336

EBIT*EBITDA*Sales*

Agribusiness

Automotive

Forestry

Forestry

Automotive

Agribusiness

Automotive

Forestry

Agribusiness

EBIT (Underlying)

$84 million

EBITDA (Underlying)

$117 million

Sales

$2,336 million

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Elders’ strategic position is at the farm gate ….where farm production intersects with local and global markets

Concentration on rural distribution and associated leverage points…

– Built around linkages and relationship with our clients

– Maximisation of inherent value within Elders network

– Aligned partnerships that offer best product and best outcome for the client

– Exit from manufacturing, non-core, non-value adding associates/JV’sFor

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Aligned Partnership Model

� Shift from control and ownership to focus on capital efficiency and leveraging the value of the Elders network

� Grain

– Elders Toepfer Grain joint venture

� Financial Services

– Banking: Rural Bank (40% shareholding) with Bendigo and Adelaide Bank

– Insurance: Elders Insurance now an (25:75) MGIA joint venture with QBE

– Wealth Management: Elders Funds Management now a (49:51) joint venture with M3 (subsidiary of ING Australia)

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Managing the business

One Elders

– Safety

– Sales focus

– Performance culture

– Core values

Executive Management Team

– Monthly review

– Includes CEO Rural Bank and CEO Elders Insurance

– Group Investment Committee

– Group Risk Committee

– Safety

Management structure

– Re-organised around single management team

– Futuris Automotive fully involved but ring-fenced

– Progressively integrating all corporate/support functions

– Separate operational management for Automotive & Forestry

– Monthly operational reviews

Board

– Key performance indicators

– Key areas of responsibility

– Management interactions

– Renewal

Elders Limited

CEO

Malcolm Jackman

COOMike Guerin

CFOMark Hosking

CIOShaun Hughes

GM HR & Support ServicesRob Tanti

GM Investor & Public

RelationsDon Murchland

GM Legal & Corporate

DevelopmentMichael Sadlon

ITCMD

Vince Erasmus

Futuris Automotive

MDMark De Wit

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2010 Management imperatives

� Meet prospectus forecasts

� Complete asset divestments

– ITC Timber (December 2010)

– Hi Fert

– Aquaculture

� De-leveraging

� Cash and balance sheet management

� Margin improvement - Elders business transformation

Ongoing management values…

� Returns

� Cash

� Strategic fit

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Speaker: Mike Guerin – Chief Operating Officer

Subject: Rural Services

Elders Field Days 2009

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Page 9: For personal use only - ASX · For personal use only venture with M3 (subsidiary of ING Australia) 6 Managing the business One Elders ... – Includes CEO Rural Bank and CEO Elders

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Rural Services at a glance, serving supply and demand needs of primary producers in chosen markets

FY2009 Sales: $1,475m FY2009 Sales: $135m FY2009 Sales: $428m

AUSTRALIAN NETWORK NEW ZEALAND NETWORK LIVESTOCK TRADING

Wool

Livestock

Farm supplies

Real estate

Grain

Banking

Other

Live export: Breeder Cattle (ULE)

Live export: Feeder cattle (NACC)

Feedlots

Rural Services

Sales: $2,147m

Margin: $340m

Wool

Livestock

Farm supplies

Real estate

Insurance

FY2009 Sales: $109m

NETWORK RELATED

Elders Toepfer Grain (50%)

AWH (50%)

Wool Trading

Overseas operations (e.g. China)

Banking

Insurance

Note: financials relate to 12 mths to 30 Sep 09

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Rural Services sources of Sales and Gross Margin

Gross Margin

$340m

Sales

$2,147m

* financials based on management accounts for 12 months to 30 Sep 09

$340$2,147

$278

$21

$34

$7

Australian Network

NZ Network

Livestock Trading

Network Related

$1,475

$135

$428

$109

Australian Network

NZ Network

Livestock Trading

Network Related

Gross Margin*Sales*

Livestock Trading

NZ Network

Network Related

Australian Network

Australian Network

NZ Network

Livestock Trading

Network Related

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Page 11: For personal use only - ASX · For personal use only venture with M3 (subsidiary of ING Australia) 6 Managing the business One Elders ... – Includes CEO Rural Bank and CEO Elders

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Geographic Leadership

(Supply Side)

Support to GTM

(Demand Side)

Integrated Support Functions

� Australia(John Molenaar)

� New Zealand(Stuart Chapman)

� Livestock Trading

(Hamish Browning)

� Elders Toepfer Grain(Mark Thiele)

� Wool Trading

� Supply Chain(Jim Lynch)

� Marketing(Mark Geraghty)

� Operations(Miriam Silva)

KPI’s:

� Geographic Profit & Loss

� COFE*

� GTM delivery

� OH&S

KPI’s:

� Product Profit & Loss

� COFE*

� Demand side growth via network

� OH&S

Chief Operating Officer

Mike Guerin

Our business is structured for our new orientation

KPI’s:

� Delivery of work programs

� SLA’s to customer businesses

� OH&S

*Contribution on funds employed

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The path to margin improvement

5 key factors to advance our margin objectives…

� Go-to-Market strategy – establishing Elders as the productivity partner of choice

� Supply Chain – buying and moving stock in the most effective and efficient manner

� Operational Excellence – delivering a standardised and cost efficient platform for our business

� Cost control – continuously improving cost management while achieving overall business targets

� People – performance management and sales training for front line delivery

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Page 13: For personal use only - ASX · For personal use only venture with M3 (subsidiary of ING Australia) 6 Managing the business One Elders ... – Includes CEO Rural Bank and CEO Elders

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Go-To-Market Strategy Supply Chain

� Initiated better systems to gather and analyse client data and target marketing/sales

� Develop the right technical capability and product range in under-represented markets

� Increase relevance to farmer clients

� Centralised procurement to improve margins and lower our cost to-serve

� Preferred product access particularly in tight markets, but requires preferred supplier adherence

� Requires whole of business ownership

Operational Excellence Cost Control

� Taking our best processes from localised operating environments and replicating across the network

� More efficient support for our sales people

� Cost management processes continue to be improved and refined

� Maintain and improve on the cost reductions achieved to date

� Key performance indicator for every direct report and sub-report

Key projects currently in trainF

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Speaker: Mike Guerin – Chief Operating Officer

Subject: New Zealand Network

Elders Field Days 2009

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Page 15: For personal use only - ASX · For personal use only venture with M3 (subsidiary of ING Australia) 6 Managing the business One Elders ... – Includes CEO Rural Bank and CEO Elders

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NZ presents an attractive market place for Rural Services

Rural Services is a natural player in NZ market …..

� NZ Farmers have similar needs to Australian farmers and competitive environment is similar

� There are significant potential synergies between Australia and NZ –Supply Chain and Operational Excellence Marketing being 3 of the biggest

� Our productivity partner value proposition appeals to NZ farmers

� NZ is physically close & convenient, and we are already there

….. with significant earnings potential

� NZ has a profit pool potential about 1/3rd of Australia – predominantly Livestock and Dairy

� Agriculture is concentrated in specific regions meaning the market can be served with a relatively small footprint

� The right business model can generate reasonable returns

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New Zealand Network Overview

A$50m Merchandise sales

12 mths to 30 Sep 09Statistics

A$135m Total NZ sales

457kSheep sold

142k Cattle sold

40,000Clients

404Employees

18Branches

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New Zealand: improving performance through application of Elders strategy and management framework

� Transition to regional management structure

– Change from product structure to customer orientated regional structure

– Completed

� Implementation of Go to Market Model & rationalisation of branches

� Change in sales orientation from product to customer

– Focus on cross-sell and lifting product penetration from current level of 1 percustomer

� Sales and performance management

� Introduction of demand-side market options

– Previously supply focussed

– Expansion of live export accumulation

– Wool market development plan

� Leveraging the scale of the Australian network and fixed cost base of its support centresFor

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Page 18: For personal use only - ASX · For personal use only venture with M3 (subsidiary of ING Australia) 6 Managing the business One Elders ... – Includes CEO Rural Bank and CEO Elders

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Speaker: Mark Geraghty – GM Marketing

Subject: Go-To-Market

Elders Field Days 2009

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Page 19: For personal use only - ASX · For personal use only venture with M3 (subsidiary of ING Australia) 6 Managing the business One Elders ... – Includes CEO Rural Bank and CEO Elders

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The need for a new go-to-market strategy

500k - 1m

<200k

200k - 500k

>1m

Source: ABS data; team analysis

CAGR (%)Number of Farms

The consolidation of the farm sector has driven the need to change……

Farm Turnover ($’s)

-3.5

2.3

12.4

8.7

1995 2000 2005

147,112 146,372

129,934

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Average rating of Key buying factors across all customers

The need for a new go-to-market strategy

6

6

7

10

15

15

18

22

Security of supply

Price

Responsiveness

Knowledge

Local branch

Range

Finance terms

On farm visits

Customers see little differentiation in the market

Source: Customer interviews; Team analysis

Very poor Average Very good

Elders Average Aggregated Others average

No perceived differentiation in the market place…

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Page 21: For personal use only - ASX · For personal use only venture with M3 (subsidiary of ING Australia) 6 Managing the business One Elders ... – Includes CEO Rural Bank and CEO Elders

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Elders’ go-to-market strategy at a glance

� Shift from a ‘current-value’ segmentation to one that incorporates profit potential, industry and needs

� Serve all parts of the market but gain:

– Representative share of horticulture, dairy and major accounts

– Disproportionate share of more attractive segments (mid-market, service, progressive)

� Overall value proposition – productivity partner of choice

� Different value propositions/superiority claims for 4 industries(livestock, cropping, horticulture, dairy) and needs-based segments

� Perceived as competitive on price

– Low price leader on certain SKUs in fert and ag chem

� Shift from one-size-fits-all branch – based model to 6 channels to market with radically different costs-to-serve and differentiated branch formats by locality

– Key account managers for top 200 potential clients

– Field sales for sweet-spot middle market

– Low cost channels (branch, phone) for small clients

– Direct sales shifting to online purchasing option with differentiated pricing for all segments

Who

What

How

Enablers

Capabilities

Lean organisational

structure

Lean processes

Culture

Value proposition

and products

Procurement & logistics

Regional management

Sales excellence

Segment marketing and pricing

Channel and sales strategy

Target markets

Go

-to

-mark

et

str

ate

gy

Aspiration

Finance, credit &

& IT

Performance

management

Capability

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Elders go-to-market strategy at a glance

NEEDS

INDUSTRY

Cropping

Dairy

Horticulture

Livestock Progressive

Traditional

Price

LARGE (PLATINUM)

MEDIUM (DIAMOND, GOLD & SILVER)

SMALL (BRONZE)

2

PROFIT POTENTIAL

Service

3

1A

ND

S

UB

–IN

DU

ST

RIE

S

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Page 23: For personal use only - ASX · For personal use only venture with M3 (subsidiary of ING Australia) 6 Managing the business One Elders ... – Includes CEO Rural Bank and CEO Elders

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What is the opportunity?

� By segment and product (e.g. downstream links for livestock producers)

� By customer experience (seamless service delivery for key accounts)

� Inside sales vs. field sales

� Currently over 85% of clients are ‘small’ (<$5k profit pool)

– Should be 55%

– Balance the need to served a different way (in branch, phone & online)

� Cross-sell (capture full opportunity)

� Key account penetration (50% growth)

� Dairy & Horticulture (5-10% to 20%)

Strengthened & Differentiated Value Proposition

Reduced Cost-to-ServeIncreased Market Share

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Progress to date

�Top level dairy strategy agreed�Detailed planning to penetrate dairy

underway�Horticulture strategy developed and

in execution

� Market share

� Supplier leverage

Representative share of industry

Low penetration of industry

Dairy & Horticulture

� In operation�Margin improvement in controlled

products� Increased competitiveness on

shopped products

� Pricing control & probity

� Increased margins

� Discount leakage

Central pricing management with managed local discretion, based on regional intelligence

Branch based discretionary pricing with significant variance

Price Book

Elders as the preferred partner, based on functional differentiation

Industry oriented sales team and support structure, capable of selling multiple products

TargetElement Previous Benefit Status

Cross-sell Product based sales people and support structure limited cross sell

� Sales

� Market share

� Cost to serve

�Cross-sell and referral marketing programs developed

�Target clients identified�Embedded in branch action plans�Long term goal to develop superior

sales capability

Value proposition

Limited differentiation

� Client loyalty

� Market share

� Decreased volatility

�Value proposition and detailed superiority claims developed and embedded in marketing plans.

�Direct to client communications underway

�Differentiation through sales interface a long term task.F

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Speaker: John Molenaar – Head of Australia

Subject: Australian Network

Elders Field Days 2009

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Australian Network Overview

12 mths to 30 Sep 09Statistic

$1.9bProperties turnover

$1.2bFarm supplies sales

443kTonnes fertiliser

475kWool bales sold

12.7mSheep sold

2.2mCattle sold

$1.5bRevenue

1,809Employees (FTE’s)

267Branches

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Elders Day-to-Day Interaction

SEASONAL FINANCE

GENETICSBIOLOGICAL

ASSETSANIMAL HEALTH

FEED SALES

�������� ���� ����������������Elders Participation

STRATEGIC INTERFACE RIGHT ACROSS THE LIVESTOCK VALUE CHAIN

ABATTOIRS

FEEDLOTS

LIVE EXPORT

����

SEASONAL FINANCE

SEEDSFERTILISER

& CHEMICALS

FUEL FREIGHTSTORAGE

& HANDLING

ACCUMU-LATION

������������ ���� ����������������Elders Participation

STRATEGIC INTERFACE RIGHT ACROSS THE CROPPING VALUE CHAIN

PROCESSING

DOMESTIC

EXPORT

����

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Managing the Australian Network

� Contribution

� Contribution on Funds Employed (COFE %)

� Expenses / Gross Profit ratio

� Year on Year growth %

� Stock turns

� Cost of discounting

� OH & S indicator

� Head Count (FTE)

8 KPI’s

Region based management structure…

John MolenaarHead of Australia

GM South GM North

8 RSM’s : Regions 5-1212 RSM’s : Regions1-4,

13-20

155 Branch Managers 112 Branch Managers

National Sheep & Cattle

National ESM (KAM)

National RE

Financial Services

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Value Proposition – Productivity Partner of Choice

� Seasonal and term finance

− Complete product range

� Differentiated marketing options

− Livestock: live export, feedlots

− Cropping: cash based products

− Wool: Indent, open cry, mill direct

� Demand creation and continuity

− Customer solutions management

� Agronomic advice

− Production planning (whole of farm)

� Animal Production

− ELMS

− Sheep and Cattle

− intensive/extensive

� Genetics – seed stock

� Livestock and wool assessment

− Down stream linkage campaign

Better ServicesBetter Advice

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How we are improving

� Initiated� Understanding of the business drivers

� Focus from common financial language

� Ability to review / change as required

Formalised monthly reviews at all levels of the business around P&L, key financial drivers, key revenue drivers and monthly activity

P&L and product based discussions held quarterly

Performance Management Process

� Initial target of 10,000 clients

�Campaign designed

�Second quarter (pre broad acre) execution

� Cost per product

� Strength of relationships

Move avg to 4 products of our top 10,000 accounts (excl KAM)

Product focused marketing and sales programs

Cross Sell focus

�National structure in place 14 KAM’s & 240 accounts

�Account management Process created

� Relevance to clients - long term arrangements

� Investment in the account

� Volume & supplier leverage

� Forecasting ability

Trading relationships with the top 300 agricultural producers in Australia, across our targeted market segments

Branch / state based service offerings -using price as the key point of differentiation. Little to no national coordination

Key Account Management

�Completed� Market and customer

feedback / corresponding

due to management being

closer to the customer

� Execution of initiatives / controls

20 individual regions based on agri-orientated farmer requirements

State based management structure

Regional Management Structure

StatusBenefitTargetPreviousElement

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Speaker: Mark Thiele – MD Elders Toepfer Grain

Subject: Elders Toepfer Grain

Elders Field Days 2009

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Domestic BuyersDomestic Buyers International BuyersInternational Buyers

ToepferToepfer

Elders NetworkElders Network

ETGETG

Accumulation MarginSupply

Trading

Contract & Trading

Farmer ClientsFarmer Clients

SupplyCommission

Interface & Accumulation

Operating Model

50:50 joint venture between Elders and Toepfer International

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Strategy

Customer partnerships drive demand….

� Key accumulation relationships

– Shareholder

– Key local and international relationships

� High volume demand

– Supply customers not trade with them

� Lower margins, lower risks, supply management

� Rapid market intelligence and access

Create efficient supply chains…..

� Access not ownership

� Grain market regulatory environment

� Efficient channels to meet client / customer needs

� Reward asset owners who give guarantees

� Alternative solutions

Farmer client relationships support supply..

� Elders network position nationally

� Preferred productivity partner

� Products provide certainty to farmer clients

� Simple clear transparent product offering

� Cash flow and payment security

� Rapid market intelligence

Market InterfaceSupply ChainClient Interface

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� 2007 ~ 800� 2008 ~ 1,900� 2009 ~ 4,100

� 4,143 active clientsFarmer / Client Relationships

� Volume and growth customer� Best in segment� Customer alignment

� International: 54% of business� Domestic: 46% of business� Top 20 Customers: 88% of business

Customers

� Field: 5� Corporate: 21

� Active grain accumulation:� Branches: 139� Toepfer global network: 44 countries

� Direct

� Indirect

Staff Numbers

� Wheat: 1.7 million mt� Barley: 0.5 million mt� Sorghum: 0.7 million mt� Other: 0.2 million mt

�3 million mt (est.)Volume

StatisticsState of PlayMeasurement*

Overview

*12 mths ending 30 November 09

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0

1,000,000

2,000,000

3,000,000

4,000,000

07/08 (Actual) 08/09 (Actual)

Financial Year

To

nn

es

Sales volumes

0

1,000,000

2,000,000

To

nn

es

07/08 Actual 08/09 Actual

WHEAT

BARLEY

SORGHUM

OTHER

Financial Year

07/08 Actual 08/09 Actual

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Initiatives to challenge the status quo

Supply Chain

Client Interface

�Work in progress�Operating for 2010 harvest

� Cost to ETGReduced logistics costs of $1 /mt by road

Leveraging growing scale of ETG volumesRoad transport alliancesBack loading

Bulk logistics efficiencies

�Scoping & product development

� Revenue

� Cash flow options for farmers

Cross sell to 10% of client base in 2010 harvest

Deposit schemes & on farm warehouse finance

Bundled finance products

�First growers accredited by December 1

� On farm storage

� Flexibility in supply chain

� Cost to farmers

1 million mt by 2010 harvest

Partnership with SGS for accreditation of on farm storage

Independent on-farm warehouse accreditation program

StatusBenefitTargetDescriptionElement

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� Farmer clients driven increasingly via cash flow management

� More transparent marketplace - supply chain cost focus

� Continued innovation to current product offering

� Rapid and contestable communication of pricing signals, trends and market drivers

� New service providers will challenge current incumbents

Future directionF

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Speaker: Hamish Browning – GM Livestock Trading

Subject: Livestock Trading

Elders Field Days 2009

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Livestock Trading

Providing livestock supply solutions to downstream customers leveraging the supply capabilities of the Elders network while providing marketing options to farmers

� Live export of feeder and breeding cattle

� Grain fed beef cattle from feedlots in Australia (2) and Indonesia (1)

FarmGate

Live Export Feedlot

Processor Wholesaler Retailer Consumer

� Indonesia 8-10k processed

�Approx 350k cattle traded pa

�Elders Networks

�2.2m cattle sold

�12.7m sheep sold

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Business Units & Management Structure

Hamish Browning

GM Livestock Trading

Killara Feedlot Charlton FeedlotLive Export

Feeder Cattle (NACC)

Live Export Breeder Cattle

(ULE)PT Indonesia

�Feedlot –7,000 head capacity

�Abattoir – 200 head per week capacity

�Approx 35k head pa operation

�Approx 200k head pa operation

�100% owned

�20,000 head capacity

�53% JV with Taiwan Sugar

�20,000 head capacity

Management structure defined by operation type and location…

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Feedlot profitability is a function of cost to produce and the price realised on sale… we must produce a kilogram of beef for less and sell it for more

� Supply chain operations involving 110,000 head per annum in Australia & Indonesia

− Sales $135 million & Gross Margin $12 million

� Australia

– Australia’s 5th largest feedlot operator

– #1 supplier of grain fed beef cattle to Woolworths, Coles, Cargill, & Teys

– Feedlots at Charlton (Western Victoria) & Killara (Northern NSW)

– Produce 70 day grain fed (principally domestic) & 100 day grain fed (principally export)

– Production cost KPI’s

• Feed conversion ratio, mortality rates, capacity utilisation

– Price realisation KPI’s

• Cattle specification, meat yields, meat quality

− Safety KPI’s

� Indonesia

– Feedlot near Lampung

– Abattoir at Bogor near Jakarta

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� 30% market share of live cattle exports

� Supply of feeder and breeder cattle to world markets

� Sales $294 million & Gross Margin $33 million

� S.E. Asia Feeder Cattle Trade

– Approx 200k head pa

– Cattle shipped to be put on feed or direct to slaughter

– High volume low margin commodity focus – 1 to 2 shipments per week

– Supply to Japan, Indonesia, Philippines, Malaysia and Vietnam

� International Breeding Cattle Trade

– Approx 35k head pa

– Cattle shipped for development of herds, primarily in developing nations

– Low volume high margin focus – 1 to 2 shipments per month

– Supply to China, Russia, Mexico, Saudi Arabia and Pakistan

� Key operational challenge is execution – sourcing cattle to specification within a set time frame while working with a stringent regulatory environment and managing sea/air logistics

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Strategy

� Increased feedlot capacity – additional 4,000 head

� Wet market volumes

� ‘Sterling Beef’ margins

� Integrated feedlot operating model

� High residency strategies

� Improved pricing through customer quality KPI benchmarking (i.e. WORLD)

� Counter cyclical capacity expansion

� Network supports trend to reliable suppliers –target new markets, new customers, as well as increase in share of existing base

� Grow alternative country of origin supply

� Long term charter arrangements

PT IndonesiaFeedlotsLive Export

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Speaker: Rob Tanti - GM Human Resources

Subject: People and Performance

Elders Field Days 2009

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Focus of People & Performance initiatives

� Operational excellence and efficiency

– Remuneration

– Recruitment

– Fleet

� Cultural alignment

� High performance culture

– Performance management and development

– Performance incentives

� Sales force effectiveness

� Management and leadership capability

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Operational Excellence – benchmarking and optimising back office activities and policies

� Remuneration

– Template employment contracts and terms

– Single review cycle

– Single benchmarking and reporting platform

– Single point of governance

� Recruitment

– Centralised transactional activity

– Bolster in-house capability and lever national/local strategic partnerships

– Clarify engagement protocols

� Fleet

– Rationalise fleet

– Change vehicle mix

– Sale and lease back company owned commercial/motor vehicles and equipment

– Build internal controls and outsource management

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Cultural Alignment …Building the Elders Way

Programs & Processes

Myths andLegends

What we do

Our Values

The EldersWay

Awards Results

Rewards Guidance

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Cultural Alignment … Embedding a High Performance Culture focused on results.

� Performance management and development

– KPI's and objectives classified into; financial, operational, customer, safety, people and behaviours

– Review and budget cycle integration

– Development needs based on job requirements and aspirations

– Automated system under review

� Performance incentives

– Executive Short Term Incentive Program (STIP)

• Weighted against financial KPI's and safety

– Long Term Incentive Program (LTIP)

• Weighted against financial KPI's, EPS and safety

– Governed and reviewed annually by the Board and Remuneration Committee

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Sales Force Effectiveness …

� Technical capability

� Executive sales management and strategic account management

� Support management cadence

� Building sales management framework “selling the Elders way”

– Collaboration between Australia and New Zealand to develop a single management framework and selling proficiency

� Sales management dashboard

� Multiple incentive programs

– Sales commission

– Branch earnings

– Individual

– Collective (referrals)For

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Management and Leadership … building best in class bench strength

� Elders leadership competency matrix

– Talent management

– Succession management

– Recruitment and selection

� Performance management

� Business management

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Speaker: Jim Lynch – GM Supply Chain

Subject: Supply Chain

Elders Field Days 2009

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The Big Plan

“…optimising the balance between service and cost through better buying, reduced

working capital and efficiencies in physical logistics”

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Elder’s Supply Chain

Elders’ Farm Supplies Business is………………

� $1B+ p.a. spend

− Spread across Ag Chem, Fertiliser, Animal Health & General Merchandise

� Active stock items reduced by 26% over last 2 years (from approx 40,000)

� 2,000+ Active suppliers

� 115,000 end customers serviced through 285 geographically dispersed Stores across Australia and New Zealand

− Australia deliveries funnelled via a mix of 3 Distribution Centres (DC's), & direct-to-store

− NZ deliveries direct-to-storeFor

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The need for change

The need to change was driven by the need to….

� Align with the Go-To-Market strategy

� Buy better - Drive margin gains through procurement

� Control of our offering - What we sell, to whom, when, how much

� Optimise logistics - Lower cost-to-serve

� Reduce working capital - Lower carrying costs and associated risk

80% of purchase orders were accounting for 30% of sales and only10% of product volume

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Better Buying

�Embedding of processes continues

�Wins measured against business targets

�Accelerating savings

�“Best Deal”

�Probity

�Focus on cost-

downs

�Alignment to marketing direction

Formal, structured, transparent & robust process

“Loose”tendering

Robust Processes

�Broken down category management

�Created strategic procurement function

�Bolstered technical skills in marketing to support

�Alignment of procurement to marketing direction

�Sales buy-in to offering

�Legacy inventory

Procurement “pulled” by marketing defined demand

Category Management model purchased then “pushed” on sales team to sell

Demand Driven

�Key categories consolidated

�Controls in place and discipline improving

�Embedding of processes ongoing

�Buying power

�Negotiation power

�Control of offering

Centrally controlled, strategic procurement

250+ individual branch-based deals

Consolidate the spend

StatusBenefitTargetPreviousElement

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Improved Physical Logistics

�Freight review due for completion Dec 2009

� Service

� Compliance

� Visibility

� Costs

� Subsidising competitors

Centrally managed freight contracts.

Primarily via DC providers but tested on route-by-route basis by internal team.

250+ individual store negotiated deals

Carrier compliance

risks

Suppliers making margin

Subsidising competitors

Freight

�3 DC’s implemented�Fast tracking improvement

initiatives around systems integration, KPI reporting

�Developing framework to secure DC rebates (supplier cost-downs from DC efficiencies)

� Inventory

� Carrying risk

� Admin costs

� Transport costs

� Service levels

Deliver & hold selected lines in 3 National DC's

Direct to 250+ individual stores. Suppliers control costs.

Develop Distribution Centre (DC) Infrastructure –Australia Only

StatusBenefitTargetPreviousElement

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Better Planning

�Forecasting software implemented

�Collaboration from front-line sales staff on forecast now occurring

� Improvement ongoing with time & experience

� Network ownership

� Tech-supported forecast

� Service

� Inventory/working capital

�System generated forecast

�Validated & owned by front-line sales team

Category Managers “pushed” a manually calculated forecast

“Best of Breed”forecasting tools

�Formal mechanism to align & optimise Marketing direction with Sales execution, Supply Chain & financial objectives

�Beginning to deliver benefits�Ongoing development required

� Planning, through single “demand”figure

� Responsiveness

� Service

� Inventory/working capital

�Supply chain deliverables match sales execution & aligns to the intended market offering

�All consistent with financial objectives

“Loose”alignment

Functional alignment via Sales & Operations Planning

StatusBenefitTargetPreviousElement

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2006 Elders’ Australian Supply Chain – Basic Design

50+ Major suppliers

200+ Regional supplier DCs

5 State based Elders warehouses

267 Elders merchandise branches

Customers

� 30% of volume flowing through Elders DCs

� 500kg median branch delivery size

� Daily deliveries with heavy use of local carriers

� Heavy use of urgent orders & deliveries

− peak season 45%

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2010 & Beyond Elders Supply Chain – Compared to 2006

50+ Major Suppliers

Reduction of Elders use of Supplier DCs

3 Elders DCs – Perth, Brisbane & Melbourne

267 Elders merchandise branches

Customers

� Targeting 70+% volume flow via DC's

� Median branch shipment weight increased by 150-450%

� Reduced Supplier Purchase Orders by 70-75%

� Peak-season, Urgent Branch Orders reduced to <15%

� Reduction of inventory by >40%

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Timelines for Implementation & Benefits

Nov 2009

Mar2010

Jun2010

Sept2010

Dec2010

BasicImplementation

Better Planning

Improved Physical Logistics

Better Buying

Demand Driven

Develop DC Infrastructure

DC Rebates

Freight Review

Forecasting Technology

Sales & Ops. Planning

Robust Processes

Consolidate the spend

Benefits EmergingBasic Implementation

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Speaker: Miriam Silva – GM Commercial Operations

Subject: Operational Excellence

Elders Field Days 2009

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The Big Plan

“……..creating a sustainable base for growth by implementing operational best practice to reduce risk, support sales and free up capacity to focus on customers”

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The need for change

Non-standard processes across our business. Elders needs…

� Better process links to customer service standards and customer value propositions (Supply Chain and Go-To-Market )

� Improved understanding of customer requirements and cost to serve

� A better spread of skills and expertise needed for the support of specialist areas

� Standardised and common processes across the board

� A cheaper, standardised operating model and easily scalable back office to support sales and revenue growth

� Closure of legacy issues from previous State structureFor

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How are we doing it?

� DMAIC & Lean 6 Sigma structured program to reduce operating costs & improve efficiency

� 19 projects to be conducted over 15 months

� First 6 months focussed on Branch Network (including Farm Supplies, Livestock & Real Estate) and HR.

� High strategic significance – central to Go-to-Market, Supply Chain & Cost initiatives

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Establishing the Standardisation Program

Building a platform to support our customer facing operation….

� Reviewing existing documentation within the business (10 years old, ambiguous and state oriented)

� Selecting the ‘best process’ currently existing within the business to standardise for national roll out

� Established an easy to use template

� Policies and procedures will be delivered over the intranet

� Business leads and team selected to ensure subject matter expertise and network acceptance

� Proof of concept underway

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Timelines

Pilot & Plan

Prototype development.

Pilot to proceed December 1.

Prioritisation & planning workshops.

Proof of Concept39 Policies & Procedures delivered across:

1. HR2. Farm Supplies3. Livestock4. Real Estate

1

Full Stream Delivery 1. HR2. Farm Supplies3. Livestock4. Real Estate5. Livestock Export & Trading6. New Zealand (Improve)

2

Standardisation and Process Improvement Roll-out

7. Finance8. Property9. Ops Support10. Wool11. Admin12. Reconciliations13. IT114. PMO15. Payments16. IT217. Treasury18. Risk19. Marketing

3

2010 2011

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Outcomes

To support Elders Transformational Program by providing….

� Improved customer experience

– Efficient, standardised and common processes measured to customer requirements

– Better customer service

� Consistency

– Across all branches and geographies

– Increased staff capability

� Flexibility and Agility

– Operations centres of excellence leveraged by all regions and geographies where appropriate

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Speaker: Tim Plant – CEO Elders Insurance

Subject: Elders Insurance

Elders Field Days 2009

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Elders Insurance – Business snapshot

Product & DistributionElders Insurance (Underwriting Agency) Pty Ltd (EIUA)

– 75:25 JV between QBE & Elders

Underwriter• QBE Insurance Group

- Elders Insurance Limited (QBE owned APRA licensed insurer)- QBE Insurance (Australia) Limited

Key facts

Gross Written Premium (GWP) $500mCustomer numbers 250,000Policies 290,000Agents & Salespeople 209

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Farm

31%

Personal

21%Agency

11%

Business

29%

HO

Commercial

8%

GWP by Product GWP by State

NSW

27%

Vic

22%WA

18%

Qld

16%

SA

14%

NT

1%

Tas

1%ACT

1%

GWP Break DownF

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163Total

44%71Rural Services Branches

20%33Shared High Street

36%59Stand Alone High Street

% of TotalNumberFit with Elders

Elders Insurance locationsF

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Elders Insurance Operating Model

Customers

Product Claims

Tied Franchised Agents

Primary customer contact

�All Claims above $10k including:

−Liability,

−Third Party &

−Fraudulent Claims

� Underwriting Authority

� Product Development

− Farm

− Livestock

− Crop

Policy issuanceLocal claims settlement - $10k or less

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Leveraging the best of Elders and QBE

Unique Franchise Agency Agreement

� Tied Agency Network

� 20-year tenure protected by the Franchise Code

� Ability to on-sell servicing rights

� Exclusive access to Elders Insurance products

� Exclusive access to Elders Ltd client base

Quality of Relationship & Service

� Agents located within the community

� Knowledge of key local underwriting factors

� Local underwriting and claims authority

� Local claims service providers utilised

� Agents qualified to provide personal advice

� Local policy issuance capability For

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Competitive positioningF

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Key market opportunities from formation of EIUA

Transition to QBE systems

� Implementation of c.ch@nge will improve front-end efficiency

Enhancement of Agent model and sales capability

� Agent segmentation

� Growth in SME business

Increased utilisation of QBE Products

� EIUA to ‘manufacture’ products which provide differentiation - Farm, Crop & Livestock

� Source remaining product from QIA or QBE U/W Agencies

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“…..one strong future”

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Page 77

RURAL BANK LIMITED2nd December 2009

Adelaide

Paul Hutchinson

Managing Director & CEO

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Agenda

Background

› Legal / Operating Structure

› Current Market Position

› Business Dimensions

› Structure and Governance

- Customer Strategy

- Customer Value Proposition

- Segmentation

- Product and Price Competiveness

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Background - Legal / Operating Structure

Legal / operating structure

� RBL is a 60:40 joint venture between Bendigo and Adelaide Bank Limited (BEN), and Elders Limited (ELD) established in 2000

� RBL today leverages capabilities in the Elders and BEN including adjacent product lines and a significant distribution footprint

� RBL operates alongside a very wide variety of product lines servicing the rural community in Australia and thus identifies and responds to the operating and capital needs of agribusiness customers

� Commodities: livestock, wool, grain, merchandise

� Services: real estate, home loans, insurance, banking, wealth, agronomy

� RBL “sells” product through a number of channels

� Elders Distribution: District Banking Managers (DBM's) and District Banking Officers (DBO's) attached to over 200 branches

� BBL network of branches

� Direct sales of AMIS to high net worth customers

� Elders Online for direct sales of Term Deposits

� Emerging business banking capability

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Background – Current Market Position

Current market position

� Operates in a market that is dominated by the Big 5 banks (NAB, CBA, ANZ, Westpac and Rabobank), as well as a number of smaller regional players (St George, Bank West, Suncorp Metway, Landmark)

� To-date RBL’s market penetration strategy has mainly been to:

� Focus exclusively on Agribusiness’on-farm needs

� Focus predominantly on loan products (term and seasonal)

� Build a customer base from the overall Elder’s customer base of about 100,000, having now achieved ~11% penetration into this market

� Growth has been very strong, achieving 21% CAGR since 2000 within a rural debt market that has been growing at a background rate of 10%

� RBL loan book is very evenly weighted across geographic borders

� RBL’s risk appetite and sales focus has favoured the cereal and pastoral (livestock) sectors

NSW

21%

VIC/TAS

14%

QLD

24%

SA/NT

15%

WA

26%

Grain

6%

Grain, Sheep &

Beef

31%

Sheep & Beef

14%

Sheep

7%

Beef

28%

Dairy

5%

Hort & Vit

3%

Other

6%

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Background - Key Business Dimensions

• Retail deposits (both network and treasury) comprise over 95% of RBL’s overall funding requirement with a commensurately low reliance on wholesale activities.

• Geographic spread and maturity profiles continue to be strength of the Bank. Significantly greater levels of deposits are now originated in metropolitan cities.

•RBL has access to wholesale (govt guarantee) and securitisation markets for alternative funding if required.

Retail Funding Composition

At Call

15%

0-1mth

21%

2-3 mths

31%

4-6 mths

18%

7-12 mths

11%

Over 12

mths

4%

NSW

24%

VIC/TAS

14%

QLD

22%

SA/NT

15%

WA

25%

1,8462,262

2,6872,976

3,526 3,6750

60

205255

20378

$0

$500

$1,000

$1,500

$2,000

$2,500

$3,000

$3,500

$4,000

Jun 04 Jun 05 Jun 06 Jun 07 Jun 08 Jun 09

Millions

Retail Wholesale

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Background – Structure & Governance

Operating Model & Executive Management Structure

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Agenda

⟩ Customer Strategy

› Customer Value Proposition

› Segmentation

› Product and Price Competiveness

⟩ Background

› Legal / Operating Structure

› Current Market Position

› Business Dimensions

› Structure and Governance

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Strategic Direction – Brand and Marketing

⟩ Rural Bank has unparalleled industry specific knowledge underpinned by a team of industry experts.

⟩ Rural Bank is committed to helping regional and rural business grow and making it easier to do business.

⟩ We partner with local representatives who are uniquely placed to understand your needs.

⟩ Rural Bank is accessible, with a growing network of over 250 branches Australia-wide.

⟩ Rural Bank provides value for money through access to a range of relevant, competitively priced products and services.

Rural Bank is the Country’s Bank.

For Agribusiness

We are an agri-finance specialist partnering with industry experts to deliver a unique solution that achieves your financial goals.

For township and metropolitan customers

Rural Bank is Australian owned, and reinvests every cent of its deposits back into Australia's rural and regional communities.

Customer Value Proposition

Proof Points

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Strategic Direction - Sales Capability Effectiveness

Market Segmentation Driving Sales Planning Process

Step 1: Determine VALUE of LSR Districts

i. By LSR district estimate total indebtedness and total deposits

ii. By LSR district estimate total value of production (i.e. turnover) –better proxy for performance

� On-going development process directing sales capability at hunting in geographies / industry sectors with the highest potential / sustainable yield and returns

Step 2: Determine RISK of LSR Districts

i. By LSR district profile risk using RBL’s risk scoring – i.e. Low, medium and high

Step 3: Determine PREFERENCE of client groups

i. Determine broad preferences of different client groups – i.e. their specific needs, wants, and what they demand

ii. Adapt elements customer value proposition according to client group preferences – service, channel, product, price

Step 4: TARGET specific LSR

Districts and industry sectorsi. Mine data to identify specific LSR districts / industry sectors to hunt in

Step 5: ALIGN sales and channel model to segmentation

i. Reorganise (structure and capability) to ensure sales channel can credibly deliver CVP to target segments

ii. Align physical network and virtual channel to segmentation

Step 6: OPERATIONALISE info through sales planning tools

i. Ensure segmentation is ‘alive’ by providing sale force with practical tools and information that they can act on

ii. Migrate information to interactive platform

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Strategic Direction - Sales Capability Effectiveness

-

1,000

2,000

3,000

4,000

5,000

6,000

$50m + $20m to <$50m $5m to <$20m 500k to <$5m <500k

-

500

1,000

1,500

2,000

2,500

Client Numbers Total Limits

Client Groups – Targeted Penetration

� RBL to move customer base distribution curve to the left, growing penetration (through sales planning) targeting tier three and four client groups

� As the value (i.e. production) of the client group increases, so to does the inherent complexity of their operations and hence their banking needs – places a premium on improving sales force capability

Customer Groups Tier One Tier Two Tier Three Tier Four Tier Five

Estimated turnover per farm1

$10m $2m $0.7m $0.3m $0.1m

Turnover range1 >$5m $5-1m $1-0.5m $0.5-0.2m $0.2-0m

Indebtedness range1

>$50m $50-20m $20-5m $5m-0.5m <$0.5m

Targeted Distribution of RBL Customers Across Client Groups

Clie

nt N

um

bers

$m

RBL – FY09-11 STRATEGY

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Strategic Direction - Product & Price Competiveness

Product Development

� Simplicity

� Target Market

� Value

Marketing

� New customer acquisition

� Improved product penetration

� Sales support

< $200k

> $200k

Stockbuilder

Harvest

Leasing

Loan Product Levers

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Speaker: Vince Erasmus - Chief Executive ITC Limited

Subject: ITC Limited

Elders Field Days 2009

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Overview of ITC

� Now focused on forestry

– Manager of Forestry estate of 170,000 ha

– ITC manages trees owned by MIS growers and participates in harvest proceeds

– ITC owns a small minority of trees in its own right

– Port infrastructure at Albany (50% share) and Bell Bay (through 50% interest in Smartfibre)

– 13.5% shareholding in FEA

– Lead Australian negotiator with Japan on woodchips

– 108 Employees, 400 Contractors

– Leading certified forester in Australia

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Plantation & port footprint

Kununurra1,640 ha Indian sandalwood

Bunbury 16,070 ha pulp440 ha sawlogs

Albany35,650 ha pulp430 ha sawlogs130 ha Aust Sandalwood

Esperance50,290 ha pulp

Green Triangle32,100 ha pulp1,000 ha sawlogs

Tasmania200 ha pulp600 ha sawlogs

Gladstone13,130 ha pulp1,380 ha sawlogs

Area (ha) Owned Leased Total

Western Australia 22,353 82,297 104,650

Green Triangle 1,407 31,693 33,100

Queensland 27,686 4,464 32,150

Tasmania 0 800 800

Total 51,446 119,254 170,700

Portland

Third party port Bell Bay (50%

interest)Controlled port

Mackay11,280 ha pulp

Mourilyan2,010 ha Teak4,270 ha Red Mahogany80 ha Indian Sandalwood

Albany PPT

Certification

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Forestry to end markets

Eucalypts (93%) Red Mahogany (2.5%)

Teak (1.2%) Sandalwood (1.1%)

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Transition from ITC to Elders Forestry

ITC is to be renamed Elders Forestry…

� Recognition of Elders’ involvement

� “One Company under the Elders’ brand” philosophy

� Rebranding to support marketing of future MIS (and institutional) sales

� Forestry business to be an asset light operator and service provider to the Forestry sector

� Integration of management structure to deliver revenue synergies and cost savings where it makes sense

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Differentiating features of ITC MIS business model

Differentiating Factor Elders Forestry

Focus � Dedicated forestry business

Revenue Diversification � Diversified revenue from MIS - 3rd party timber and port infrastructure

Co-investors � ITC retains significant equity over life of the project to harvest proceeds

Prudent Investor Policy � Stringent credit criteria on behalf of 3rd party financier

� Loan book of $20m at 31-Mar-2009 with $0.6m doubtful debt provision

Product Distribution � Distribute through National Institutions and Financial Planning Groups and Advisers who have no exclusivity to sell ITC products

MIS Income Recognition � Evenly distributed earnings

– $5,000 upfront fees (2008 pulp)

– 25% to 41% of net harvest proceed backend fees (2008)

Capital Intensity � 25% of forestry land owned, remaining 75% leased

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Diversification of revenue streams

MIS

Port andexport

services

Manage thirdparty forests

Emergingmarkets

Timberlandfunds

� MIS forestry projects (both existing and future sales) will be an ongoing source of revenue

� Alternative forestry investment structures and investors being investigated (e.g. institutional, wholesale, sovereign wealth funds etc.)

� Full ownership of Albany Chip Terminal provides greater opportunity to handle third-party woodchips and provide an access to markets

� Already have a number of plantation services agreements in place

� Emerging opportunity with limited capital requirements (e.g. farm forestry, carbon sinks for corporates etc.)

� Carbon

� Biomass

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Features of Australian forestry

Premium Product – Eucalyptus Globulus

� Faster growing relative to other species leading to increased forest returns

� Higher pulp yield leading to price premium

� Improved processing benefits leading to price premium

� FSC certified

Proximity to Key Customers

� Australia is well positioned to supply China and other growing Asian countries

� Asia’s share of global paper & paperboard demand is forecast to increase from 38% in 2007 to over 50% in 2025 (Poyry 2007)

� Australia’s geographic proximity to Asia provides significant time & cost advantage relative to other countries

Origin Sailing Days to Japan

Vietnam 7

Australia, Albany 15

Australia, Portland 16

South Africa 24

Chile 30

Brazil 34

Established Industry

� Quality plantation land

� Established markets and export infrastructure

� Consolidation following industry corporate failuresF

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Positive long-term outlook for pulpwood

Source: Poyry Dec 2007

Primary Market for ITC

Global growth will focus in Asia

Source: ABARE actuals, Poyry December 2007 and ITC Forecasting

0

2

4

6

8

10

12

14

16

18

20

1998 2000 2002 2004 2006 2008 2010 2012 2014 2016f 2018f 2020f

Mm

3

Native

Sawmill Residue

Plantation

Plantation is replacing native timber supply

� GFC has resulted in a temporary decline in demand for pulp

� Australian hardwood chip price has maintained its price after a period of strong growth

� Plantation fibre continues to trade at premium to native fibre - availability of native chip is expected to continue to contract

� Whilst demand from Japan is expected to be stable, strong import demand from China is expected to support price and volume

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Woodchip supply contracts

� ITC is lead Australian negotiator for plantation woodchip exports with Japan

� Typically annual negotiations

� Priced in A$, current price $207.40 per bone dry metric tonne

� Long term agreements with Oji, Nippon Paper, and other leading Japanese paper houses for 1.6m tonnes of certified woodchip over the next five years

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Certification

The first Australian retail forestry company to achieve Forest Stewardship Council certification

First in world to certify Indian Sandalwood

FSC Australia Forest Manager of the Year 2009

Partners with WWF Australia to encourage responsible forestry

Forest Stewardship Council is the highest level of environmental certification available in the world. Demanded by Japanese paper companies, entrenched in Europe and USA, growing demand in China and Asia

Australian Forestry Standard is recognised under the European Programme for the Endorsement of Forest Certification (PEFC) and under Australian StandardsF

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How forestry generates returns

Structural

Industrial grade

Veneer or peeler log

Biomass & PulpwoodNot suitable for lumber

Knotty

Low knot incidence

Minimum defect

Defect free

Defect free joinery

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GM

T (

millio

n)

0

0.5

1

1.5

2

2.5

Harvesting operations have only commenced in recent years

ITC harvested volumesITC harvested volumes

9190 92 93 94 95 96 97 98 99 0100 02 03 04 05 06 07 08

Source: ITC Management

2000s

09 1110 12 13 14 15 16 17 18 19 20

1998

– First pulpwood project

1991-97

– Planted pulpwood and sawlog plantations in W.A.

2001

– First ITC branded Indian Sandalwood project

2006

– First red mahogany and teak project, planted in Queensland

2005

– Commissioned JV woodchip export facility at Albany, W.A.

2008

– First diversified sandalwood project

(Indian and Australian sandalwood)

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Speaker: Ockert La Roux – GM Forestry

Subject: Forestry

Elders Field Days 2009

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Key Facts ITC Forestry

� Land

– Owned 52k ha $291m

– Leased 119k ha

� Trees

– Growers & direct clients 158k ha

– ITC Owned 8k ha

� Staff numbers– ITC 68– Contractors 400

� Annual Costs (12 mths to Jun 09)– Silviculture $39m– Harvesting, Chipping, Haulage $14m– Woodchip handling $4m– Land costs (rental etc) $24m– Staff $10m

Plantation Estate

170,700 haFor

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Ma

rke

ts

Finance

Safety, Health, Environment, Quality management systems

Human Resources

Forestry Planning

Funds Management

Business Structure

Research & Propagation

Tree Plantations

Procured Timber

Stump to hull logistics

Forestry Value Chain

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Geographic and Species Diversity

Kununurra1,640 ha Indian sandalwood

Bunbury 16,070 ha pulp440 ha sawlog

Albany35,650 ha pulp430 ha sawlog130 ha Aust Sandalwood

Esperance50,290 ha pulp

Green Triangle32,100 ha pulp1,000 ha sawlog

Tasmania200 ha pulp600 ha sawlog

Gladstone13,130 ha pulp1,380 ha sawlog

Portland

Mackay11,280 ha pulp

Mourilyan2,010 ha Teak4,270 ha Red Mahogany80 ha Indian Sandalwood

Tropical� High value timbers� Tropical pulp species

Temperate� Pulpwood� Sawlogs

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Pulpwood - Seedling to Stump

95 96-05

6

8

10

12

14

16

18

20

22

24

8 10 12 14 16 18 20 22 24

FELLING AGE (years)

ME

AN

AN

NU

AL

IN

CR

EM

EN

T (

t/h

a/y

r)

Pre harvest inventory assessment

Mid rotation fertiliser

MonitoringLand

preparationResearch &

development

Year: 2

Ripping

Mounding

Weed control

Fertilising

Week: -4

Infilling

Pest & insect control

Tree breeding

Fire control

Best practice forestry

Year: 9Week: 5-6Ongoing

Ready for harvestFirst inventory assessment

2nd year opsPlantingPropagation

Replanting

Weed control

Planting density 1,000 spha or 2.5m x 4m spacing

Seed to seedling

Private nurseries

Year: 10Year: 5Week: 50Week: 0Week: -16

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Pulpwood - Stump to Market

95 96-05

Woodchips converted into pulp and paper products

Vessel sails for Japan market

Woodchips reclaimed & conveyed to ship loader

Weighing, screening & re-sizing of woodchips

Whole trees debarked & chipped at roadside using in-field chippers

Whole tree harvesting with mechanised feller bunchers

Year: 10Year: 10Year: 10Year: 10Year: 10Year: 10

Woodchips offloaded at market

Vessel loaded 22k BDMT or 44GMT

Woodchips conveyed onto stockpile

On road haulage of woodchips to port export facility

Skidder extraction of whole trees to roadside

Year: 10Year: 10Year: 10Year: 10Year: 10

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Propagation and Tree Breeding

Seed from genetically superior

parents

ClonalForestry

eucalypt hybrid cuttings

TECHNOLOGY

SeedlingForestry

pure species seedlings

TIME

� In house R&D team and facility� Focus on selection and breeding: “elite trees from superior parents”� Genetic gains trials conducted since 1994, gains exceed 25%; potential for moreF

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Measuring Tree Productivity

Establishmentphase

Rapid growthphase

Mature phase

Ste

m w

ood p

er

hecta

re

Stand age

Mean Annual Increment

6

8

10

12

14

16

18

20

22

24

8 10 12 14 16 18 20 22 24

FELLING AGE (years)M

EA

N A

NN

UA

L IN

CR

EM

EN

T (

t/h

a/y

r)

Stand development over time

1 y

ear

2 y

ears

3 y

ears

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Future Harvest Estimates

2,640 2,5132,085

1,549990 1,035

1,5401,989

2,8892,361

1,045 618178123

1,608

4299

2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031 2032

86 174 263 1,1771,158 1,854

6,2729,839

2,148 879

5,229

2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031 2032

Sandalwood (air dried tonnes)

Pulpwood (‘000 green metric tonnes)

Teak (‘000 cubic metres )

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Long term agreements with leading Japanese paper and pulp companies

End User RegionSupply Volume

(GMT ‘000)

Oji Paper Albany 440

Green Triangle 400

Nippon Paper Group Green Triangle 600

Esperance 200Hokuetsu Paper Mills

High quality wood fibre

Reliable volumes

Requirement for certified

products

Supply an average 1.6m tonnes of FSC certified woodchip for the next five years…

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Future Forestry Focus

Pulpwood Consolidation current temperate estate to 125k haConsolidation current temperate estate to 125k ha

Red Mahogany Grow current estate form the current 4,3k ha to 10k ha Grow current estate form the current 4,3k ha to 10k ha

Teak Grow current estate form the current 2k ha to 5k ha Grow current estate form the current 2k ha to 5k ha

Sandalwood Maintain Indian and Australian Sandalwood estate Maintain Indian and Australian Sandalwood estate

Ports

R&D

Harvesting

Land

Advance construction of Esperance facility Advance construction of Esperance facility

To maximise grower returns through improving operational efficiency, genetic gains and resilience to pest and disease threats

To maximise grower returns through improving operational efficiency, genetic gains and resilience to pest and disease threats

Progress the further planning of the tactical preparation for the Esperance and Green Triangle harvesting and logistics operations

Progress the further planning of the tactical preparation for the Esperance and Green Triangle harvesting and logistics operations

Divest 52k ha for leaseback at optimal market price Divest 52k ha for leaseback at optimal market price

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Speaker: Linda Pickering – GM Funds ManagementAndrew Bendall – CFO ITC Limited

Subject: MIS

Elders Field Days 2009

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0

200

400

600

800

1000

1200

1999/00 2000/01 2001/02 2002/03 2003/04 2004/05 2005/06 2006/07 2007/08 2008/09

MIS Market SizeC

apital ra

ised (

$m

)

Source: AAG End of Year report (ex 2010 Forecast)

$800

$500

$300(F: $198m)

$345(F: $255m)

$665(F: $505m)

$1024(F: $768m)

$1140(F: $698m)

$1139(F: $667m) $1090

(F: $710m)

$250(F: $225m)

$294(F: $265m)

FY2010 forecast

2003/04 - 93% growth

2004/05 - 54% growth

$400(F: $360m)

20% 15%

20% - 18% growth

15% - 60% growth

Non-forestry

Forestry

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Market Share

� 2009 Market Share

TFS Willmott

ITC Gunns

Forest Enterprises Aust Great Southern

Timbercorp Other

TFS Willmott

ITC Gunns

Forest Enterprises Aust Great Southern

Timbercorp Other

2008 Market Shares2008 Market Shares 2009 Market Shares2009 Market Shares

Source: AAG End of Year reportFor

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Strategy

InvestorsAdvisersAFSL’sITC MIS

Decision Factors• Product ratings• Finance• Ease of doing business• Relationship• Education

Financial Planning Strategies• Wealth accumulation• Tax planning• Diversified asset allocation

Decision Factors• Product ratings• Listed v unlisted• Adviser education• Financial strengthF

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Product Development

ResearchATO rulingFinanceDesign

1 July 31 Jan

Diversified Forestry Project� Multiple species� Multiple locations� Multiple cash flows� Choice of fee options� Investor protection

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2010 Diversified Forestry Product – Cash Flows to ITC

50/50 Single Upfront and Annual Payment – NPV $2,732

Diversified Project - Cash Flow to ITC - 1 Unit

-$4,000

-$2,000

$-

$2,000

$4,000

$6,000

$8,000

2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031 2032

Annual Cash Flow Post-Tax

Cumulative Cash Flow Post-Tax

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2010 Diversified Forestry Product – P&L to ITC

Annual after tax profit margin recorded to ITC

Diversified Project - Annual Margin to ITC - 1 Unit

$-

$200

$400

$600

$800

$1,000

$1,200

$1,400

$1,600

$1,800

$2,000

2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031 2032

Deferred Management margin

Establishment - Secondary

Establishment - Upfront

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Historical Forestry Revenue - Breakdown

2009 ($m) 2008 ($m)

MIS 2009 Sales Establishment Income 13.0 -

MIS 2008 Sales Establishment Income 17.8 13.4

MIS 2007 Sales Establishment Income 7.2 26.2

MIS 2006 Sales Establishment Income - 5.7

Establishment Income Total 38.0 45.3

Management Fees – Accrued 18.1 13.2

- Cash 4.2 5.2

Land Rental Income - Accrued 20.6 22.4

- Cash 10.7 11.2

Harvest & Port Fees 23.4 23.0

Total Forestry Income 115.0 120.3

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