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Solution Overview
Blackbaud’s Total Campus Solution™ for small higher education institutions
Growing and advancing the mission of a small higher education institution is tough. Recruits, students,
faculty, and alumni all expect the same services of larger schools, but you must be able to provide those
services with fewer resources. In order to differentiate your school from the competition, you must pro-
vide a personal touch in all your interactions. But doing so without an easy-to-use, integrated system not
only puts a tremendous burden on your staff, but also leads to embarrassing mistakes that damage your
institution’s image.
Blackbaud’s Total Campus Solution™ is a complete solution designed specifically for smaller institutions
with limited resources to help them effectively manage every aspect of campus administration and
student information.
Recruit
Differentiate your school from others that are recruiting from the same prospect pool by targeting
and personalizing both online and offline communications with prospects, inquiries, and applicants.
Easily assign candidates to recruiters and track their progress.
Retain
Serve both students and faculty better with modern, online communication and registration tools.
Help your students succeed with online access to coursework, grades, and degree progress.
Solicit
Personally invite alumni to support your institution’s mission using the industry’s best advancement
solution, The Raiser’s Edge®. Interact with alumni in a personal way online to continue and increase
their involvement with your institution.
By providing a system where information is entered once and students and faculty have access to online,
self-service tools, your staff has more time for quality interactions with recruits, students, and alumni. End
users and key decision makers can access and view the information they need without an IT burden. The
integrated platform built on Microsoft® SQL Server provides an easy to maintain foundation, resulting in a
very low total cost of ownership.
Backed by Blackbaud’s 25 years of experience serving higher education, Blackbaud’s Total Campus
Solution can help your school achieve its goals.
Doing more with less
The Total Campus Solution is built on four core Blackbaud products — Blackbaud’s Student
Information System™, The Financial Edge™, The Raiser’s Edge®, and Online Campus
Community™ — to manage all constituent information and provide a single source of back-
office and online communication.
Blackbaud’s Total Campus Solution significantly reduces staff time spent on administrative
tasks, dramatically improves data efficiency, provides consistent information across all campus
offices, helps cultivate strong relationships, and produces valuable reports.
Blackbaud’s Total Campus Solution at-a-glance
introducing Blackbaud’s Total Campus Solution™
the only campus administration management solution you’ll ever need
admissions office: Import data from external sources using our powerful import engine
Easily identify your best prospective students, how many applicants you have, and next steps to move each applicant through the process
Accept inquiries and applications online with our NetInquiry™ and Online Application™ solutions
Capture information needed for admissions, such as education history, activities, test scores, interview notes, and more
Track detailed relationships of applicants and students to assist in the recruiting process
Analyze the effectiveness of your marketing efforts with timely, accurate reports that show year-to-year trends
Uncover which sources provide the greatest number of prospects that enroll
Determine whether your yield of prospects to students has increased since last year
Perform any type of demographic analysis (ethnicity, religion, gender, etc.)
Communicate application status via letters, emails, or Web site
Standardize, simplify, and expedite the process with communication and checklist management features
Keep financial aid information, including qualification and grant amounts, in one central location, simplifying the student billing process
registrar’s office: Easily create grade reports and transcripts that reflect your institution’s style with several different formatting options
Enjoy flexible scheduling options to handle your institution’s unique needs
Easily register students for classes online and offline
See where students stand on credits and requirements with degree tracking and audit functionality
Create grade point averages according to your institution’s policies
Perform institutional research with easy-to-use query and reporting tools
Simplify the production of campus directories and specialized lists with easy-to-use query and reporting tools
Track multiple address/contact methods, allowing you to send mail to the appropriate place at the appropriate time (for example send to
campus address when in session and permanent address when not in session)
advancement office: Get a complete view of constituent relationships by recording every
interaction you have with prospects and donors
Build better relationships, especially with alumni: store extensive
information including interests, activities, and more
Process and track any type of letter with the click of a button
Access and create detailed or summary reports for donors, staff,
and board members
Give donors the option of electronic, hassle-free giving both online
and offline
Implement a recurring giving program that requires little-to-no
ongoing staff involvement
Create the VSE report quickly using the Alumni™ module
Enforce consistency — business rules set guidelines for how data is
entered and used
View up-to-the-minute results for fundraising campaigns, including
graphical representations of performance measures
Access your most important tasks, reports, and analysis tools
through customized dashboard and home page
Easily perform mail merges
Analyze data and tailor reports to any audience
Easily drill through to financial systems to identify how donor
dollars were allocated
Track all aspects of events — expenses vs. revenue, registrants,
seating, reporting
Communicate program results to executives, staff, and board
members
finance: Flexible General Ledger configuration allows for reporting to your
various constituents without reformatting in Microsoft® Excel.
Merge data seamlessly with Microsoft® Word documents for
correspondence
Provide a clear audit trail, making it easier for your auditor to verify
your financial statements
Forecast and budget with both internal and external reporting
support and internal controls
Instantly verify to donors how gifts are spent and determine how
funds are divided among programs
Link gift records in The Raiser’s Edge® to account balances in The
Financial Edge™ for a tight audit trail and simple, straightforward
reconciliation
Track and report at the project level with Project, Grant &
Endowment Management™ module
Automate purchasing processes, ensuring strong budgetary
controls
billing: Integration with the Registrar’s module eliminates duplicate entry
of student information
Choose from a large collection of predefined reports to manage
daily tuition operations
Easily customize calculations and presentation of dunning, finance,
and late charges based on your institution’s policies
Assign specific fees and charges individually or collectively, based
on specific requests, financial needs, or your institution’s policies
Automatically generate fees and apply to statements based on
your institution’s policies
Support multiple tuition plans, such as full-time versus part-time
tuition and credit-based tuition
Calculate tuition refund charges and credits based on financial aid
Distribute responsibility for student charges among multiple records
Interface with leading tuition billing services
Accommodate payment plans and financial aid for each student
Exempt students from late charges when hardships occur
faculty portal: Streamline the grading process with electronic grade books to
track all grades and calculate term grades based on your own
grading methods
Enter assignments, syllabi, and other documents, indicating when
they should be made available for students to view online
Keep students up to date on their progress online
View class-based statistics to analyze class performance on
individual assignments
Email all students in a class or individually
View student contact and schedule information
Enter attendance and student notes as needed
View important campus announcements
Allow advisors online access to advisee information including
student progress and degree audit
Work from school or home simply by accessing the internet and
logging in
student portal: Access campus information online to stay better informed of
upcoming events, important campus announcements, and class
information throughout the year
Streamline processes by allowing students more self service options
online, such as profile updates, degree audit reports, searchable
directories, class registration, and much more
Check grades, assignments, grade reports, transcripts, schedules,
etc. conveniently online
View and print online grade reports and transcripts in an easy-to-
open PDF® format
Enter course requests and/or enrollment for the following school
year online
Access up-to-date billing statements online
Email faculty with a single click
Customizable home page for students to setup based on their
preferences
Update profile information online
View a degree audit report online
web site: Allow all community members permission-based access to all areas
of your Web site
Create multiple “communities” or “portals” as part of your Web
site — student, prospective students, faculty, alumni, etc.
Easily update content in real time with simple development tools
through a Web-based interface, eliminating the burden on IT staff
and allowing for immediate updates
Automate online donation processing, profile updates, event
registrations, polling, and surveys
Deliver targeted content based on each visitors’ unique interests
Create and publish poll and survey questions so you can gauge
constituent feedback and understand supporter preferences
Display event calendars and host event registrations online to allow
supporters to register and pay for single or multiple events in one
transaction
Allow constituents to securely update all biographical information
online
Delegate responsibility for a certain group of constituents
to one person (for example, allow a class agent to manage
communication with a particular graduating class and solicit
support on behalf of the school)
Use online communications to increase frequency of contact with
students and alumni; allow them to control which newsletters they
receive
Create donation forms with fund designations and dynamic giving
levels based on a constituent’s profile and giving history
Assign alumni a lifetime email address that can automatically
forward messages to another email account they specify — a great
way to capture email addresses and help ensure you can always
reach alumni
Allow alumni to share life events in a searchable directory with
their peers
Create searchable directories for different groups — student
directory, faculty directory, alumni directory, etc.
implement with expert help every step of the way
Consulting Services:
From assessment and planning to program deployment and operation, our consultants provide
a smooth implementation process that enables you to receive maximum value from your
technology investment.
Training and Education:
Choose from a number of different training options to fit your schedule, budget, and learning
style. Blackbaud offers comprehensive classroom curriculum at our corporate headquarters and
in cities across the country, or we can bring the classroom to you. In addition, we offer online
courses that can be used for specialized job-specific or feature-specific training, as well as
numerous learn-at-your-own-pace options.
Customer Support:
Our friendly, knowledgeable maintenance and support teams focus on empowering our
customers to get the most from our software depending on their unique needs. Participants
in any one of our Blackbaud Advantage Maintenance plans have access to a wide range of
resources, including:
Fast, reliable customer support accessible via the Internet, phone, or email
Unlimited, around-the-clock access to self-service resources
New software releases
Embedded help files, user guides, and weekly technical bulletins
User group meetings, Web forums, and regional conferences
trust the worldwide leader
Join more than 15,000 nonprofit organizations around the globe
that depend on Blackbaud products and services for fundraising,
financial management, Web site management, school
administration, and ticketing. Blackbaud is the leader in providing
software and related services designed specifically for nonprofits.
Founded in 1981 and headquartered in Charleston, South
Carolina, Blackbaud also has operations in Canada, Scotland, the
United Kingdom, and Australia.
Contact us today to schedule a solution demonstration or to learn
more about Blackbaud’s Total Campus Solution™:
http://totalcampus.blackbaud.com
blackbaud’s total campus solution options overview
Blackbaud’s Student Information System™: A complete software solution for higher
education institutions with a full-time enrollment equivalent of 5,000 or fewer that links student
information across all school offices — options include:
Admissions Office™
Registrar’s Office™
Customization Tools: VBA™ and API™
Faculty Portal (Faculty Access for the Web™)
Student Portal (NetClassroom™)
NetInquiry™
Online Admissions™
Queue™ for Automating Tasks
The Raiser’s Edge® — A complete fundraising and relationship management solution that helps
you communicate with your constituents and make better decisions through segmentation,
analysis, and powerful reporting options, it allows higher education institutions to manage
events, alumni relationships, and planned giving programs.
The Financial Edge™ — A full suite of financial management software that puts critical
information into your hands to help you make key decisions, it provides general ledger, accounts
receivable, accounts payable, payroll, student billing, point-of-sale, and nonprofit-specific
reporting functionality.
Online Campus Community™ — A groundbreaking Web site management solution that shares
a database with The Raiser’s Edge and Blackbaud’s Student Information System, it allows all Web
content to be dynamically personalized for each visitor and easily updated in real time.
© 2007, Blackbaud, Inc.This solution overview is for informational purposes only. Blackbaud makes no warranties, expressed or implied, in this summary. The
information contained in this document represents the current view of Blackbaud, Inc., on the items discussed as of the date of this
publication.
All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc. The names of actual
companies and products appearing herein may be the trademarks of their respective owners.
get started todayTo learn more about Blackbaud’s Total Campus Solution™, visit
http://totalcampus.blackbaud.com or contact your Blackbaud
account representative.
© Blackbaud, Inc.
2000 Daniel Island Drive
Charleston, SC 29492
Toll-free: 800.443.9441
Email: [email protected]
www.blackbaud.com
about BlackbaudBlackbaud is the leading global provider of software
and related services designed specifically for
nonprofit organizations. Approximately 16,000
organizations use one or more of Blackbaud products
and consulting services for fundraising, financial
management, Web site management, school
administration, and ticketing. Blackbaud’s solutions
include The Raiser’s Edge®, Team Approach®,
The Financial Edge™, The Education Edge™, The
Patron Edge®, Blackbaud® NetCommunity™,
The Information Edge™, WealthPoint™,
ProspectPoint™, and donorCentrics™, as well
as a wide range of consulting, analytical, and
educational services. Founded in 1981, Blackbaud is
headquartered in Charleston, South Carolina and has
operations in Cambridge, Massachusetts; Toronto,
Ontario; Glasgow, Scotland; London, England; and
Sydney, Australia.
