Force Results – August 2012

Sussex Police Employee Survey 2012

2Sussex Police | Serving Sussex

Introduction

The 2012 Employee Opinion Survey ran from 28 May – 15 June 2012.

All employees were invited to participate. A total of 3247 staff responded.

A response rate of 59% was achieved across Sussex Police.

Results are presented below.

3Sussex Police | Serving Sussex

Your Job

To what extent do you agree or disagree with the following statements:

% Agree % Neutral % Disagree % Don't know

60

78

60

65

31

71

67

17

12

15

20

20

17

15

22

9

14

48

12

12

25

I feel motivated to come to work

I willingly do more than is normally required of me at work to help Sussex Police be successful

I feel that Sussex Police gets the best out of me

I am proud to work here

I feel valued for the work I do

I feel that I accomplish something worthwhile at work

I see myself working here in 2 years time

4Sussex Police | Serving Sussex

Your Job

How satisfied or dissatisfied are you with each of these factors:

% Satisfied % Neutral % Dissatisfied % Don't know

57

72

57

62

69

43

20

15

16

16

18

20

23

13

22

13

37

27

My current job within Sussex Police

The level of responsibility I have

Making the best use of my skills and abilities

Opportunities to use my initiative

Having interesting work

Having the right tools and resources to enable me to do my job properly

5Sussex Police | Serving Sussex

Your Welfare & Development

To what extent do you agree or disagree with the following statements:

% Agree % Neutral % Disagree % Don't know

56

50

19

64

22

23

24

26

21

26

9

56

The training I receive helps me do my job more effectively

I receive the training I need to operate effectively in my role

I feel I have clear development opportunities within Sussex Police

I seek out training and development opportunities

6Sussex Police | Serving Sussex

Your Welfare & Development

To what extent do you agree or disagree with the following statements:

% Agree % Neutral % Disagree % Don't know

40

38

58

25

41

19

17

21

25

28

40

37

50

29

20

Sussex Police enable me to achieve a balance between my work and home life

There are suitable opportunities for flexible working within Sussex Police

I am treated with fairness and respect here

Sussex Police is an organisation that cares about its staff

The health and safety of employees is given a high priority

7Sussex Police | Serving Sussex

Management & Leadership

To what extent do you agree or disagree with the following statements:

% Agree % Neutral % Disagree % Don't know

58

54

68

57

71

73

66

48

55

34

32

24

29

15

17

15

23

34

7

12

10

2

3

5

9

9

5

My line manager gives me regular feedback on how I am performing

My line manager discusses and supports my training and development needs

My line manager listens to my ideas and suggestions

My line manager has set clear objectives for me

My line manager always puts our customers first

My line manager’s behaviour demonstrates all the Sussex Police values

My line manager challenges behaviour that does not demonstrate the Sussex Police values

My line manager manages poor performance effectively

My line manager keeps me informed about what is going on within Sussex Police

8Sussex Police | Serving Sussex

Management & Leadership

To what extent do you agree or disagree with the following statements:

% Agree % Neutral % Disagree % Don't know

43

23

29

42

36

31

36

40

27

27

32

26

28

20

29

32

16

42

22

27

46

30

15

33

The Chief Officers have a clear vision for Sussex Police in 2015

I feel that I understand how Sussex Police will look in 2015

I have confidence in the Chief Officers leading Sussex Police

My Senior Management Team have set a clear strategy for my Division/Department

I feel that I understand the strategy set by my Senior Management Team

My Senior Management Team are as visible as they should be

I have confidence in my Senior Management Team

My Senior Management Team role model the behaviours required by Sussex Police's values

9Sussex Police | Serving Sussex

Sussex Police as an Employer

To what extent do you agree or disagree with the following statements:

% Agree % Neutral % Disagree % Don't know

78

84

61

80

64

33

14

9

15

11

15

10

18

31

24

23

4

4

9

14

34

54

63

24

I support Sussex Police’s overall aims and objectives

I understand how my role contributes to the success of Sussex Police

I feel trusted to use my discretion

I feel confident to challenge inappropriate behaviour in the workplace

I feel that I understand the strategy set by my Senior Management Team

I like the way we do things around here

Promotion within Sussex Police is based on merit

Sussex Police is good at retaining its best people

10Sussex Police | Serving Sussex

Sussex Police as an Employer

12%

32%

34%

15%

4%

I would speak highly of Sussex Police without being asked

I would speak highly of Sussex Police if I were asked

I would be neutral towards Sussex Police

I would be critical of Sussex Police if asked

I would be critical of Sussex Police without being asked

Which of these phrases best describes the way you would speak about Sussex Police as an employer?

11Sussex Police | Serving Sussex

Public Service

To what extent do you agree or disagree with the following statements:

% Agree % Neutral % Disagree % Don't know

56

82

47

41

39

22

10

28

29

29

19

7

28

28

22

Sussex Police understands what is important to the public

Customer service is important to Sussex Police

Sussex Police support me to provide a high quality service to the public

The quality of service we provide to the public is excellent

If I had to report a crime to Sussex Police, I am confident I would receive good service

12Sussex Police | Serving Sussex

Public Service

How do you consider the general public perceive Sussex Police?

% Favourably % Neutral % Unfavourably % Don't know

45 29 22How do you consider the general public perceive Sussex Police

Are you satisfied or dissatisfied that you are able to really make a difference to the general public

50 27 19

Are you satisfied or dissatisfied that you are able to really make a difference to the general public?

% Satisfied % Neither % Dissatisfied % Don't know

13Sussex Police | Serving Sussex

Communication

51%

35%

8%

4%

2%

I feel fully informed

I feel fairly well informed

I receive only a limited amount of information

I do not feel informed about what is going on

Don’t Know

How well informed do feel about what is happening within Sussex Police?

14Sussex Police | Serving Sussex

Communication

To what extent do you agree or disagree with the following statements:

% Agree % Neutral % Disagree % Don't know

44

49

30

58

39

31

27

35

26

28

24

23

15

30

31

The communication I receive is relevant to my needs

Information is generally presented in a clear and concise way

Communications are open and honest within Sussex Police

I have the information I need to do my job effectively

There are opportunities that exist to feed my views/issues/ideas upwards

15Sussex Police | Serving Sussex

Change

To what extent do you agree or disagree with the following statements:

% Agree % Neutral % Disagree % Don't know

68

18

33

16

18

14

22

25

19

30

30

29

31

31

30

29

11

49

51

48

52

46

43

35

I support the need for change within Sussex Police

I feel that changes within Sussex Police are well managed

I feel that the reasons for change are well communicated

I believe that the changes underway are reducing bureaucracy

I am confident that Sussex Police is becoming more efficient and effective

Employees at Sussex Police are well prepared for upcoming changes to the way we work

I am optimistic about the future of Sussex Police

I am optimistic about my own future within Sussex Police

End