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1 Forex Trade Copier Manual How to connect your MT4 or cTrader account. Risk Warning: Investing in the foreign exchange (Forex) market, alternative investments, and other leveraged asset classes carries a high level of risk, and may not be suitable for all types of investors. Before deciding to invest in any type of alternative investment, you should carefully consider your investment objectives, length of investment and risk appetite. The possibility exists that you could sustain a loss of some or all of your initial investment and therefore you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with foreign exchange trading, and seek advice from an independent financial advisor, who is familiar with these types of trading if you have any doubts. Trading in these markets is speculative and may involve loss of principal; therefore funds placed under management should be risk capital funds that if lost will not significantly affect one's personal or financial well-being. This is not a solicitation to invest and you should carefully consider your financial condition as to the suitability to your situation prior to making any investment or entering into any transaction. Effects of Leveraged Trading: Spot Forex Transactions carry a high degree of risk. The amount of initial margin is small relative to the value of the Spot FOREX Contract so that transactions are "leveraged" or "geared". As an example, a margin deposit of $2,000 can control a market value of approximately up to $100,000. A relatively small market movement will have a proportionately larger impact on the funds you have deposited or will have to deposit; this may work against you as well as for you. You may sustain a total loss of initial margin funds and any additional funds deposited with the firm to maintain your position. Given the possibility of losing a substantial investment, trading funds should only consist of risk capital or funds that an individual or an institution can afford to lose. We assume no responsibility for errors or inaccuracies in these materials. We do not warrant the accuracy or completeness of the information, text or other items contain within these materials. We shall not be liable for any damages, including any loss that may result from these materials. Any opinions, news, research, analyses, prices, or other information which may be contained on this document is provided as general market commentary, and does not constitute investment advice. We shall not accept liability for any loss or damage, including without limitation to, any loss of profit, which may arise directly or indirectly from use of or reliance on such information. All trades, patterns, charts, systems, etc., discussed in this document are for illustrative purposes only and not to be construed as specific advisory recommendations. No system or methodology has ever been developed that can guarantee profits or ensure freedom from losses. No representation or implication is being made that the investments referenced here will generate profits or ensure freedom from losses, and past performance is never indicative of future results.

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Forex Trade Copier Manual

How to connect your MT4 or cTrader account.

Risk Warning: Investing in the foreign exchange (Forex) market, alternative investments, and other leveraged

asset classes carries a high level of risk, and may not be suitable for all types of investors. Before

deciding to invest in any type of alternative investment, you should carefully consider your

investment objectives, length of investment and risk appetite. The possibility exists that you could

sustain a loss of some or all of your initial investment and therefore you should not invest money

that you cannot afford to lose. You should be aware of all the risks associated with foreign

exchange trading, and seek advice from an independent financial advisor, who is familiar with

these types of trading if you have any doubts.

Trading in these markets is speculative and may involve loss of principal; therefore funds placed

under management should be risk capital funds that if lost will not significantly affect one's

personal or financial well-being. This is not a solicitation to invest and you should carefully

consider your financial condition as to the suitability to your situation prior to making any

investment or entering into any transaction. Effects of Leveraged Trading: Spot Forex

Transactions carry a high degree of risk. The amount of initial margin is small relative to the value

of the Spot FOREX Contract so that transactions are "leveraged" or "geared". As an example, a

margin deposit of $2,000 can control a market value of approximately up to $100,000. A

relatively small market movement will have a proportionately larger impact on the funds you have

deposited or will have to deposit; this may work against you as well as for you. You may sustain a

total loss of initial margin funds and any additional funds deposited with the firm to maintain your

position.

Given the possibility of losing a substantial investment, trading funds should only consist of risk

capital or funds that an individual or an institution can afford to lose. We assume no responsibility

for errors or inaccuracies in these materials. We do not warrant the accuracy or completeness of

the information, text or other items contain within these materials. We shall not be liable for any

damages, including any loss that may result from these materials.

Any opinions, news, research, analyses, prices, or other information which may be contained on

this document is provided as general market commentary, and does not constitute investment

advice. We shall not accept liability for any loss or damage, including without limitation to, any

loss of profit, which may arise directly or indirectly from use of or reliance on such information.

All trades, patterns, charts, systems, etc., discussed in this document are for illustrative purposes

only and not to be construed as specific advisory recommendations. No system or methodology

has ever been developed that can guarantee profits or ensure freedom from losses. No

representation or implication is being made that the investments referenced here will generate

profits or ensure freedom from losses, and past performance is never indicative of future results.

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Table of contents Introduction 3 Navigation Menu 4

Step 1 - Signal configuration 5 Step 2 - Edit Signal Settings 6

Risk/Money Management 7 Advanced Settings 11 Disable Pairs 12

Currency Mapping 13 Configuration complete 14

Step 3 – EA Installation 15 MT4 Receiver EA installation 16

Step 4 – Attaching the EA to your MT4 platform 20 CTrader/Calgo Receiver EA installation 23 Step 5 – Monitoring Your Account 25

Step 6 – Optional Settings 26 Transfer Signal 28

Payment Log 29 SMS Alerts 30 Price Feed SMS Alerts 32

MT4 Hosting Signup Process 33 Support 34

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Thank you for following our signals using our Trade Copier!

This manual will guide you through the process of configuring your signal and setting up your MT4

terminal with the trade copier software, to follow your chosen signal provider.

Subscribing to a signal

Once you have subscribed to your signal through PayPal. You should receive an email with further

instructions. Please check your Spam folder. Use your credentials to login to your copier control panel.

Understanding Control Panel

The Control Panel has been designed to work on any internet enabled device allowing

you to control your signal account from anywhere with an internet connection! This manual is based on a PC 'normal' layout. If you are on a smart phone or tablet you will have

to toggle the menus off and on, from top of the relevant screen. The content is the same on all

devices but it will be reorganised depending on the width of the device. If you are on a smaller

device please make sure to scroll down the complete page if you do not see the options referred

to in this manual. Dashboard Once you log into your Control Panel, you will be presented with the Dashboard. At this point

notice the Live Help option on the right hand side.

This link can be accessed from any page in the Control Panel and it will contain common questions

relating to the page you are on as well as access to our 24hr live support centre. If you get

stuck please use it!

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Navigation Menu

The control panel consists of 2 main menus. On the left hand menu you can buy signals to run on

your account as well as other add on services.

The right hand menu is the main navigation menu for the control panel and is used for configuring

and administering your existing signals and copier account.

At this point, note your UID (User ID). It is required when configuring the Expert Advisor to

connect to your signal.

Your account User ID Logout of Control Panel

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Step 1- Signal Configuration From the main navigation menu click on My Signals.

Your signal will be listed under Signals Requiring Configuration. Note the Signal name (highlighted below) is a link to the signal account page. This page contains

the signal account information including balance, growth, open trades, trade history, lot size used

and more. You need to know what lot size the signal trades on average and the account balance when setting

up your Risk settings later, so remember to visit this link when required.

Click on the Manage button to launch the options.

Allows you to edit the trade copier settings such

as lot sizing and slippage values.

Shows history of PayPal transactions and payment

information relating to the signal.

This allows you to transfer your license to another

user account.

Cancel your subscription with PayPal.

Remove the signal from your My Signals list.

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Step 2 – Edit Signal Settings From the manage menu, click on Edit Signal Settings.

You will now be on the Account Settings page. Note the multiple tabs below:

Account Settings

Risk/Money Management

Advanced Settings

Disable Pairs

Currency Mapping

Connection Method – This is Expert Advisor by default. If you have purchased managed

hosting you need to select it form the drop down.

Account Number – Your MT4 account number.

Broker – This will be auto-detected and updated with your broker when the EA first

contacts our servers.

Alert By Email if Signal Disconnects – When ticked, this will generate an email alerting

you to any disconnection of your trade copier.

SMS Alerts – If ticked, an SMS will be sent depending on your notification settings. You

can elect to receive an SMS if your MT4 account disconnects, if the master account opens

or closes a trade and if a designated price level is reached on a nominated currency pair.

More information on setting up SMS alerts can be found at the end of the manual.

Disable Signal – If you need to stop the trade copier click the check box. Any open trades

will be left unmanaged once disconnected. To enable again just remove the tick from the

box.

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Risk/Money Management Tab Risk or Money management is an important section to configure but even more important to

understand as it is used to calculate the Trade Size for your account. You need to be sure you

have it set correctly before you commence following a Signal.

Money Management – You have 4 options, Risk Multiplier (by balance or equity), Lot

Multiplier or Fixed Lot. Risk Multiplier by equity is set by default but can be changed from

the dropdown.

Your Account Currency – When copying a signal that uses a master account with a

different base currency to you it’s important to take the differing lot values into account.

Multiplier – This is a value used to increase or decreases the Money Management Method

by a multiple. It is 1 by default but can be any number. Decimal numbers are also valid for

example, 0.5 for half risk.

Money Calculator – This helps you work out trade sizing on your account based on the

last 10 trades.

Note: Our copier treats lot sizes as unit amounts. It DOES NOT detect the value of the

lot. This is important to understand as some brokers use account types that have different values

attached to the 'normal' lot value.

Examples of this would be mini or spread betting accounts. You need to consider this in your

calculation. If your signal provider account or your account is not a 'normal' account, be sure to

compensate for the difference in the settings. If in any doubt please contact your signal provider.

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1. Risk Multiplier by account equity Risk multiplier considers the equity of the signal provider account and your account and calculates

trade sizes based on a percentage risk accordingly.

The calculation for the Risk Multiplier by account equity is:

(User Multiplier * Master Lot Size) / (Master Equity / Slave Equity) = Your Lot Size

Examples

Scenario 1

Your equity 2,500

Signal equity 10,000

Multiplier 1

Signal Lot Size 2 Lots (1 x 2) ÷ (10,000÷2500) = 0.50 Your Lot Size

Scenario 2

Your equity 20,000

Signal equity 500

Multiplier 3

Signal Lot Size 0.01 Lots (3 x 0.01) ÷ (500÷20,000) = 1.20 Your Lot Size Scenario 3

Your equity 1,000

Signal equity 20,000

Multiplier 0.4

Signal Lot Size 1 Lots (0.4 x 1) ÷ (20,000÷1000)= 0.02 Your Lot Size 2. Risk Multiplier by account balance (default) Risk multiplier by account balance is the same calculation except the balance is used instead of

equity.

The maths used for the calculation of Risk Multiplier by account balance is:

(User Multiplier * Master Lot Size) / (Master Balance / Slave Balance) = Your Lot Size

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3. Lot Multiplier

Lot multiplier is an option that ignores the balance/equity of both the signal provider and your

account. It only considers the signal providers lot size. The multiplier is used to increase or

decrease the resulting trade compared to the signal provider lot size.

The maths used for the calculation of Lot Multiplier is:

Multiplier x Signal Lot size = Your Lot Size

Examples

Scenario 1

Your balance 2,500

Signal equity 10,000

Multiplier 1

Signal Lot Size 2 Lots 1 x 2 = 2.00 Your Lot Size

Scenario 2

Your balance 20,000

Signal 500

Multiplier 3

Signal Lot Size 0.01 Lots 3 x 0.01 = 0.03 Your Lot Size

If you replace the values in the examples with the signal balance/equity, your own

balance/equity and multiplier. You can enter them into a calculator in the order they are

shown and you will be able to work out Your Lot Size.

4. Fixed Lot

Fixed Lot is the simplest method to define your lot size. If you want every trade to be the same

size, use the Fixed Lot option. When you select Fixed Lot from the dropdown the multiplier option

will change to Enter your Fixed Lot. Enter the lot size you want for all trades from this signal.

Note: If the signal provider completes a partial close on a position, your entire position will be

closed.

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Max Lot and Max % Drawdown

These are optional protective measures. You can chose to not use one or both by entering zero as

a value.

Max Lot – Is a protective ceiling for your accounts lot sizes. Your account will always calculate its

trade size based on the Money Management defined.

If the signal provider was to take an abnormally large trade size your account would always try to

take the equivalent trade based on the Money Management settings described before. To avoid

this you can set a Max Lot value.

For example, if you set Max Lot to 1.00 and your account was sent a trade size of 2 Lots based on

the Money Management settings. Your account would only open a trade size of 1.00 Lot as this is

the largest allowable trade size.

Max % Drawdown Allowed – Is a protective safety net to avoid your account going into an

excessive Drawdown due to the Signal. The Drawdown value is a percentage of the current equity

in comparison to the overall balance. For example, if you had Max Drawdown set to 10

Your current balance is $10,000

You have 2 open trades

EURUSD which is currently -$600

GBPUSD which is currently -$400

The equity of your account will show $9,000

This is a drawdown of 10% as the equity is 90% of the balance

(9,000 ÷ 10,000 x 100) = 90%

Our software will recognise that it has passed its Max Allowed Drawdown and it will close the 2

trades automatically on your account. The trade may still be open on the signal providers account

but your account will ignore it as a valid signal.

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Advanced Settings

Max Slippage – Slippage is set to 3 by default. Slippage is the difference between the

price on the signal account and the current price on your account. An example if set to

default (3) - If the master account’s trade opens and your account’s price is beyond 3 pips

from the master accounts entry price, your account will not execute the trade. It will wait

until your accounts price has returned to within 3 pips of original entry price on the master

account. Your account will wait indefinitely for this to happen until the master accounts

trade closes.

Copy Take Profit – If “yes” is selected, your account will copy the Take Profit (TP) of the

signal provider account. If not, your trade will not have a fixed TP set on your account.

When a trade is closed on the master account account, your trade will always close (if your

copier is connected) regardless of the option selected, therefore copying the TP is optional.

Copy Stop Loss - If “yes” is selected, your account will copy the Stop Loss (SL) of the

signal provider account. If not, your trade will not have a fixed SL set on your account.

When a trade is closed on the master account account, your trade will always close (if your

copier is connected) regardless of the option selected, therefore copying the SL is optional.

Trade Comment – This is optional. You can enter a descriptive name here to identify the

trades that were copied to your account if running multiple signals. This will enter the text

onto the Trade Comment field in your MT4 account. You can see this in your MT4 terminal

in the Trade and Account History section (You may need to turn on the Comment field by

right clicking and selecting “Comment”).

Single Trade – This will limit your account from taking more than one trade per currency

pair at a time. It is a workaround to make a signal FIFO compliant for US clients.

Disable Fast Stats – Fast Stats are enabled by default. For information on Fast Stats and

why you may want them disabled, click on the Read More link beside Fast Stats.

My Notes – This is optional. You can use this section to make any notes about your signal

or configuration as a personal reminder.

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Disable Pairs Tab From this tab you have the ability to disable one or multiple pairs for your account. By disabling a

pair, your account will ignore all trades on the disabled pair traded on the master account.

To disable – Check the pair(s) you wish to disable.

In the example we have selected AUDCAD and AUDNZD.

Should you wish to remove all the selected pairs you need to first click “none” at the bottom of

the list then deselect every checked pair.

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Currency Mapping Tab From this tab you can map pairs that differ between brokers. Not all brokers use the same label

for each pair, this is especially true for Commodities and Indexes.

A common example of this would be Gold. Some brokers quote Gold as 'XUAUSD' while other

brokers simply quote it as 'GOLD'.

If you are using a different broker than your signal provider, you will need to pay attention to this

section as some trades won't copy unless you define the relationship.

In the example above we have defined a mapping of GOLD to XAUUSD.

To do this, enter the signal providers pair name under Map, then your accounts pair name under

To. Then click Update.

Navigate back to the Disable Pairs tab and you will see the new mapping listed. Repeat the

process for every occurrence of a naming mismatch.

If you make a mistake or need to remove a mapping, simply click on Delete beside the mapping.

Suffix differences are calculated automatically by the EA. You don't need to map pairs if your

account uses a different suffix to your signal provider account. An example of a suffix is EURUSDfx

were 'fx' is the suffix.

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Configuration Complete You have now completed the configuration for your MT4 account! You can go through each tab and

review your settings. To complete the process click Update on any of the tabs and it will save the

current settings. Once complete, click the Back to My Signals link.

At this stage you are not connected as you have no Heartbeat. This is because you still

have to configure your MT4 terminal with the Receiver EA.

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Step 3 –EA Installation

To copy trades from any signal provider you need to run your MT4 terminal 24hrs per day with our

Receiver EA attached. You have 3 options to achieve this:

Install the EA on your local PC

Run your MT4 using a VPS (virtual private server) (What is a VPS?)

Use the MT4 hosting service

Install the EA on your local PC – This is the simplest approach to running the trade copier. It

requires you to leave your computer active and connected to the internet 24hrs per day during

market hours. If you experience a power outage or your internet service provider disconnects,

your account will be left in limbo without any way to communicate with our trade copier servers.

This can pose a significant financial risk on your account if a disconnection occurs during times of

high volatility. For this reason we recommend either of the following two options. Run your MT4 using a VPS – A VPS is essentially a remote PC housed inside a datacentre. The

advantages of using a VPS is that you will maintain continuous connection and enable you access

to the trading platform from any internet enabled device. It has the added advantage of being in

close proximity to our trade copier servers which reduces communication times to a fraction of a

millisecond (also known as latency). We recommend using ForexVPS (www.ForexVPS.net) for all signals.

Advantages of using a VPS

- ForexVPS.net is a complete service. If you are unable to install our trade copier software

yourself they can set everything up for you.

- The latency (time delay) between our trade copier server and ForexVPS.net VPS is virtually

zero. This results in the fastest trade execution and lowest slippage possible.

- 100% uptime since inception.

- The staff at ForexVPS.net are able to access your VPS if needed and help with any

installation required should you require help troubleshooting.

MT4 Hosting – This option offers similar advantages to ForexVPS.net. Your MT4 platform is

hosted on our secure servers with installation and maintenance conducted by our staff. Setting up

your MT4 hosting plan takes a maximum of 24hrs.

To subscribe to MT4 Hosting, click on the link on the left hand menu.

The full process of signing up for MT4 Hosting can be found page 33.

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MT4 Installation

Next, download the Receiver EA from the Control Panel. The Receiver EA can be found in the

Downloads tab on the right hand side of your control panel.

Download the Receiver.

Save the Zip file to any easily accessible location on you PC.

Extract the files inside the Zip folder, then Run Simpletrader-Setup.exe

The setup application will automatically detect and install the Receiver EA onto all MT4’s on your

VPS or PC.

Restart your MT4 and you’ll notice the Receiver EA inside your Navigator window

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How to manually install the EA if the installer doesn’t work:

Once downloaded and extracted, you need to open the “src” folder, then Copy the ex4 and dll file

into their respective folders in your MT4 installation.

Follow these steps to manually install the receiver EA:

1. Open your MT4 Platform.

2. Open File > Open Data Folder.

3. Navigate to MQL4 > Experts folder.

4. Paste the Simpletrader-V3.XX.ex4 into the Experts folder.

5. Navigate to MQL4 > Libraries folder.

6. Paste the Simpletrader MT4.dll into the Libraries folder.

7. Restart your MT4 Terminal.

8. You then see the Receiver EA inside Expert Advisors section of your navigator window.

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Key points to understand before you attach your EA 1. EA should attached to one chart only You need to add the Receiver EA to 1 CHART ONLY. The EA is for communication purposes to our

trade servers only. For that reason, it doesn’t matter which chart/pair or time frame you choose to

add it to. If you add the EA to more than 1 chart on the same MT4 account you may experience

duplicate trades. 2. You need to show pairs in Market Watch To receive signals, the pairs need to be shown in Market Watch. If Market Watch is not showing

in your MT4 terminal, click View → Market Watch. If the pair is not showing in Market Watch

the EA does not know it exists and will not take Signals for the missing pair. The easiest way to

make sure is to Show All pairs. In Market Watch right click on any of the pairs and click Show

All.

3. Expert Settings need to be set correctly

You need to set experts to allow the EA to trade live. In your MT4 terminal go to Tools > Options

and then click on the Experts tab in the window that opens. Copy the settings below.

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Check that the AutoTrading button is set ON. Make sure it shows as below:

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Step 4 – Attaching the EA to your MT4 platform

Within MT4 open a new chart for any FX based pair, for example EURUSD. To do this go to Market

Watch, right click on any pair and select Chart Window.

Then go to the Navigator window, expand the folder called Expert Advisors. If the Navigator

window is not open click View > Navigator (or CTRL-N).

You will see the Receiver EA SimpleTrader-VX.X on the list. Right click on it and click Attach

to chart.

You will now be presented with an Expert Advisor window. There are 4 tabs but you can ignore

About, Common and Dependencies and click on Inputs. You need to enter a UID in the Inputs. Your UID can be found on the Control Panel at the top

right corner below your name.

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Once you know your UID, double click the field beside UID and enter the number.

You also have the option to enter up to 5 Magic Numbers for our system to ignore. This option is only needed if you run other EAs on the same account as our copier. Why would I need to use this option? Every trade generated on our system is given a unique number (known as a magic number) which

is applied to the trade. The first trade on the system was 1800 and now in the millions. This is by

design and greatly improves the efficiency of our copier. It also removes the potential for

orphaned trades.

Our system now only considers magic numbers greater than 1 000 000 (one million). If your other

EAs have a magic number above 1 000 000, our copier could potential close the trade as a closed

signal. It is recommended if you are running other EAs to change the Magic number to a

number below 1 000 000 (one million).

For most commercial EAs this is easily changed in the EA Inputs tab. Alternatively, use your EAs

on a different account. For some EAs this is not possible and for that reason you may use the Ignore Magic Number

option. By entering a Magic numbers in the Inputs the system will ignore them and therefore not

affect the performance of your other EAs. Once you have completed the Inputs. Click OK.

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You should now have a chart with a display similar to below. Make sure your chart has a black

background or you will not see the text.

The important thing to note is the text in the bottom right hand corner - Subscription Active!

If the Signal has any open trades they will be listed under the headings Trade, Symbol,

Comment, Time (Opened) and Status.

Trade Status

If the Signal has any open trades when you connect for the first time, they will be listed. You may

have an Out Of Range message showing in the Status for one or more trades.

This means that the Signal is in a profitable position and beyond your slippage setting. The signal

will remain valid and if the price returns back within your slippage setting of the master accounts

entry price, the trade will be executed on your account. If price never returns to within your

slippage setting, it will not execute on your account and will disappear from the list when it is

closed.

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cTrader/cAlgo Installation

The process of attaching the EA to cTrader/cAlgo is fairly similar to MT4.

1. Download and extract the zip file

2. Run Simpletrader-VX.X ALGO file

3. Restart cAlgo

4. On the "cBots" tab of cAlgo (left side) you click on the "Simpletrader-VX.X" Receiver.

5. Click the triangle drop down and "add an instance" if needed.

6. Enter your Simpletrader UID which is found in top right corner of your Simpletrader Control

Panel.

7. Choose any timeframe and hit the "Start cBot" button (blue triangle icon)

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You can confirm that your account is connected by returning to the Control Panel and clicking My

Signals then Show All.

You will see your signal listed and it should have changed from Never to a Heartbeat value

under 30s (seconds).

You are now connected to your signal and will receive trades onto your MT4 account!

To see your MT4 accounts open trades, trade history and statistics relating to your subscribed

signal click on View Activity.

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Step 5 – Monitoring Your Account Inside the View Activity section of the control panel you are able to monitor the trading status of

your account you have 4 tabs

General Information

Open Trades

Trade History

Analytics

General Information – Is an overview of the MT4 account connected to your signal including

balance, equity and floating profit/loss.

Open Trades – Displays any trades that have been opened by your signal. You will have

information including the signal name, pair, open price etc.

Trade History – Displays a list of past trades and will have similar information to open trades but

will also include the close time and the final pip value for the trade.

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Step 6 – Optional Settings

Signal Analytics

The Analytics Package is an optional feature that gives you access to useful information on your

account, the signal you are following and your brokers performance in relation to other clients

following the same signal with different brokers. This can help you optimize your signal connection

and ensure you get the best performance possible.

The cost of the analytics package is $29.99 per 6 months. To unlock Analytics Package click on the

Unlock Now link and compete the payment process.

Once you have unlocked you will have access to the following information.

Daily Breakdown

Winner v Losers

Broker Execution Speed

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Discover which brokers are executing the trades from your signal the fastest

Broker Slippage comparison

Discover which brokers are offering the most favourable slippage results.

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Transfer Signal On occasion users may have 2 or more accounts with different signal licenses under each

account/profile. This can happen if you use a different email address to your PayPal email address.

You can use the Transfer Signal option to move subscriptions between accounts by clicking on

the Transfer button.

Enter the email address of the account you want to send the signal to and click Find. You will then

receive a confirmation that the signal has been sent to the nominated account and that you have

to login to the account and accept the transfer.

Logout of this account and login to the other account. On the right hand side you will have the

option for Signal Transfers.

You will see your transferred signal waiting for confirmation. Click on Accept to move the signal to

this account.

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Payment Log This is a record of your subscription history including the initial signup and payments. You can

click on the Payment Log button to view your history for each signal.

If your Signal status has changed to Expired but you have not cancelled the signal, please check

the Payment log, as it may indicate why.

If you see a record SUBSCR_FAILED or SUBSCR_PENDING your Paypal payment has not reached

us and you should check with Paypal before contacting our support.

Delete Signal If you want to cancel your subscription you need to cancel the Pre Approved Payment Profile

under your PayPal account first.

Once you do this, the signal will still show under your account but will show Cancelled under

Paid.

To remove it completely from view you need first remove the configuration by clicking on the

Delete button. You will be prompted to confirm that you want to remove the configuration from

the signal.

You now need to repeat the process to fully remove it from view. Click Delete once more and

confirm to complete removal.

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SMS Alerts If you would like to receive SMS alerts about your Signal as mentioned in the account settings

section, you need to first setup your phone number on our system and purchase SMS credits.

SMS Alert can be configured by clicking on SMS Alert along the Left Hand Side. You will initially

be presented with a screen to setup your number.

Enter your mobile/cell number in the form and click Add Number.

You will then be sent a SMS to your phone/cell with a verification PIN number. When you receive

your PIN enter it in the form and Enter. If you have any problems setting this up please contact

support. Once your number is verified you need to select which notifications you would like to receive.

Notification choices

New Trade Open on Signal/Master account

Open Trade Closes on Signal account

Notify when your account Disconnects from the broker

Simply choose Yes or No from the dropdown and click Update Settings.

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SMS Credit – You will notice in the image that the SMS balance is zero. You need to purchase

credit to receive SMS Alerts. To do this you need to click on Top Up. You will be taken to a page were you can select the amount of credit you need and purchase by

clicking on the Paypal Button. There are more options for larger amounts of credit at a discount

but below is the base price.

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Price Feed SMS Alerts You can use your SMS credit to have price alerts, meaning you can get a SMS sent to your

mobile/cell when the market reaches a pre defined price level. This is a great way to keep up to

date when you are away from your trade platform but you are waiting for price to reach a certain

level.

For example, you want to be notified when the EURUSD reaches 1.40000 - you can setup an alert

which mean you will get an SMS when the price is reached.

To setup go to Toolbox > Price Feed on the right hand menu. Form here you can see the current

market prices and you have a box for setting up a price alert.

To Setup Price Alert:

1. Select the pair you want the alert for, example EURUSD.

2. Define the price you want to be alerted for, example 1.40000.

3. Define how long you want this alert to be valid for. By default it is Never Expire, meaning

it will be valid until the price reaches the target. You can change this value to have the

alert deleted if it is not reached within the defined time period, for example 5 Days.

To create the alert click Add Alert.

You will now see your alert listed below in Your Alerts list.

You can manually delete it at any time by clicking Delete beside the alert.

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MT4 Hosting Signup Process Note: The managed hosting service is only available for clients trading less than$10,000 (or

equivalent)

To utilise our MT4 hosting service you need to first configure your signal. Once you have

configured the signal you need to submit your broker account MT4 details via the MT4 Hosting

tab on the left hand menu.

The details required are as follows (refer to your broker account Welcome email for reference if

needed):

Account number – The account number of your MT4 account.

Broker – The broker that your account is with.

Server – The server used when you login on MT4.

Account password – The password used for the account.

Password again – Repeat the password to avoid miss keyed password, which would lead

to delays with setup.

What would you like hosted – As you are a signal subscriber you need to select

Receiver EA from the dropdown.

Plan – You can pay monthly or reduce the overall cost by paying in advance; quarterly,

semi-annually or yearly.

Terms and conditions – You must read and accept the T&Cs by ticking the box.

Click on Sign Up Now and you will then be taken to the Paypal payment page to complete the

payment. Once you have completed the payment we will be notified of your request. We will then setup your

MT4 on our server and confirm by email when you are setup. You can observe the status of your

Managed MT4 accounts by going to MT4 Managed Hosting on the right hand menu.

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Support If you have any problems using the trade copier you can contact us at any time. When you click

on the Live Help button you will have Questions & Answers relating to the page you are on,

which should help you resolve most common issues.

If you can't find the answer you can contact us in 2 ways:

Ticket support – To send us a question by email you can click on Email Support link which will

take you to our ticketed support site.

Live Support – To speak to one our support staff you can click on the Live Support link. We

have 24/5 cover through all major market hours.

Thank you for using our MT4 Trade Copier!