Formal Complaint – 17 December 15 Redact

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  • 8/19/2019 Formal Complaint – 17 December 15 Redact

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    North East Lincolnshire Council

    Finance Department

    Civic Offices Knoll Street

    Cleethorpes

    North East Lincolnshire

    DN35 8LN

    XY Xxxxxxx Yyyyy

    Grimsby

    North East Lincolnshire

    AB12 3XY

    17 December 2015

    Dear Sir/Madam

    Re: Council tax Ref: 550xxxxxxx – Formal Complaint 

    Firstly I wish to bring it to the Council’s attention that the time responding to correspondence

    regarding my council tax account is unacceptable. I sent an email on 10 November 2015 and over 5

    weeks later, the council has still not responded.

    I thought a record had been set for the longest response time when on 16 October 2014 I emailed

    the same department and had to wait until 12 November to receive a reply. In which time a number

    of council tax recovery steps had been taken which would have been obvious were unnecessary had

    the council attended to the query sooner and corrected its error.

    The second issue I am raising concerns the e-mail’s content. If you locate the query I sent on

    10.11.15 it will be clear I have alleged that the council fraudulently obtained a liability order from

    Grimsby Magistrates’ court by committing perjury, and did so in order to enforce a sum which, if it

    had conducted its affairs lawfully, and not the unscrupulous way it has become accustomed, would

    not be entitled.

    I expect by now the council has had sufficient time to consider its actions and will (notwithstanding

    the criminal implications) attend to my account by removing the fraudulent costs and offer an

    appropriate sum of compensation. I suggest in the first matter, it do this by applying under the

    relevant legislation to have the Magistrates’ court quash the liability order.

    I also expect a response to the email regarding the allocation of monies to the year’s account which

    I specify.

    X. Yyyyy