www.trumethods.com

© 2016 TruMethods, LLC. All rights reserved

FormulaWon Growth TracksFocus on Success: Net Admin Panel

www.trumethods.com© 2016 TruMethods, LLC. All rights reserved

• House Keeping– Sound: VoIP or Telephone (Audio Pin #)– Type questions or raise your hand to speak– All past webinars are posted in the Members area– Webinar schedule is on the portal – go register!– Next Webinar:

• Thursday June 2nd @ 2:00PM Eastern• Topic: Sales Meeting Structure

– When you're Schnizzin go to Schnizz corner!

members.trumethods.com/schnizz

Focus on Success

www.trumethods.com© TruMethods, LLC. 2016 - All rights reserved

Announcements

www.trumethods.com© 2016 TruMethods, LLC. All rights reserved

Network Admin Panel

www.trumethods.com

The Journey to World Class

© TruMethods, LLC. 2014 - All rights reserved

World

Class

Impact

Alignment

MSP

Professional Services

Centralized Services Net Admin vCIO Support

• Avg. AISP • Avg. MRR • RHEM

Net Admin

www.trumethods.com

Network Administration vCIO

Super Power

Standards TechnicalAlignment

BusinessImpact

ClientStrategy

© TruMethods, LLC. 2014 - All rights reserved

How should the technology be configured and

used?

How does the client’s current

technology compare to our

standards?

How will misalignment with

our standards affect their business?

What are our recommendations

to support their business activities, prevent potential

issues and maximize their investment in technology?

www.trumethods.com© TruMethods, LLC. 2014 - All rights reserved

Your client’salignment against

your standards

Predicable Results(Your Standards)

www.trumethods.com

Network Administration

• Without Net Admin we’re unable to move up the stack

• It’s the foundation of our Super Power• Drive down reactive noise• Close, technical relationship with the client• Most important role in the company

© 2016 TruMethods, LLC. All rights reserved

www.trumethods.com

Please welcome our panelists

• Todd Barnhardt – The Network Pro• Rob Danser - TruMethods

© TruMethods, LLC. 2014 - All rights reserved

www.trumethods.com

Net Admin Panel

• Real world stories of the implementing, managing and refining the Network Administration process

• Listen for:– Obstacles and how they were overcome– Focus, process, discipline– Personal growth– Purpose and passion

© 2016 TruMethods, LLC. All rights reserved

www.trumethods.com

Net Admin Panel

Specifically, listen for:• Process discipline• Superpower development• Impact on the company and clients

© 2016 TruMethods, LLC. All rights reserved

www.trumethods.com

Please welcome our panelists

• Todd Barnhardt – The Network Pro• Rob Danser - TruMethods

© TruMethods, LLC. 2014 - All rights reserved

www.trumethods.com

Net Admin Panel

Did you hear:• Process discipline• Superpower development• Impact on the company and clients

© 2016 TruMethods, LLC. All rights reserved

www.trumethods.com

Relationship with the Client

• Regular face time with each client• Are they prioritizing alignment?• Are they asking the Net Admin to do things

outside the scope?• Do they see value in your Super Power?

© 2016 TruMethods, LLC. All rights reserved

www.trumethods.com

Relationship with vCIO

• Escalating client relationship issues• Good cop / bad cop• Canary in the coal mine• Net Admin role provides the base of the vCIO

relationship

© 2016 TruMethods, LLC. All rights reserved

www.trumethods.com

Network Administration

• Checkpoint Review your client base & assign days Use Agreement Chart Prioritize clients with MRR Evaluator Assign resources & schedule your full days 1 year

in advance Set goals & track implementation of your

standards vCIO & Net Admin meet regularly

© TruMethods, LLC. 2014 - All rights reserved

www.trumethods.com

The Journey to World Class

© TruMethods, LLC. 2014 - All rights reserved

World

Class

Impact

Alignment

MSP

Professional Services

Centralized Services Net Admin vCIO Support

• Avg. AISP • Avg. MRR • RHEM

Net Admin

www.trumethods.com© 2016 TruMethods, LLC. All rights reserved

Q&A