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The launch issue. Move it Like... Andrew Baxter, Europa Worldwide Group. Market intelligence for the freight forwarding industry.
Citation preview
LAUNCHISSUE
MOVE IT LIKE...
ANDREWBAXTER
EUROPA EMERGESFrom two years of restructuring
A NEW APPROACHTo recruitment in the freight industry
CONTRACTUAL RISKIn freight forwarding
M.D.OF EUROPA WORLDWIDE GROUP
FREE
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2 FORWARDER magazine | January 2016
CON
TEN
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Let us o�er you a di�erent approach to worldwide shipping services
Key services between all major worldwide locations
To discover how we can change the way your business works for you, get in touch
[email protected] // 01375 800800 // westboundshipping.com
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Westbound Shipping o�er a full service, bespoke shipping facility. We cater for all your logistical requirements, big or small, near or far. Ask us about our award winning Import/Export consolidation service and bespoke 3PL operation
Now proudly located at ‘London Gateway, Logistics Centre’
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Westbound 220x280 advert.pdf 1 17/11/2015 13:42
Let us o�er you a di�erent approach to worldwide shipping services
Key services between all major worldwide locations
To discover how we can change the way your business works for you, get in touch
[email protected] // 01375 800800 // westboundshipping.com
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Westbound Shipping o�er a full service, bespoke shipping facility. We cater for all your logistical requirements, big or small, near or far. Ask us about our award winning Import/Export consolidation service and bespoke 3PL operation
Now proudly located at ‘London Gateway, Logistics Centre’
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Westbound 220x280 advert.pdf 1 17/11/2015 13:42
FORWARDER magazine | January 2016 3
ASK THE EXPERTS
MOVE ITLIKE...
INDUSTRYNEWS
JANUARY2016
CON
TEN
TS
M&A FOCUS
FORWARDLAW
RECRUITMENTFOCUS
4
30
28
34
54
40
Welcome to the January 2016 launch edition
of FORWARDER magazine.
Europa Group emerges | Kuehne+Nagel recognises Emirates Sky Cargo at supplier awards
A.Hartrodt opens a new office | Southampton Freight’s new facility | B&H’s critical logistics desk
Are you getting the best value from your freight forwarder?
Andrew Baxter,
M.D. of Europa Worldwide Group
European road freight specialist for sale | M&A team goes from success to success
How to manage contractual risk in freight forwarding
Combatting the logistics skills famine | Does logistics have an image problem?
A new approach to recruitment | The latest jobs and candidates from Forwardingjobs
Move it like...ANDREWBAXTERM.D. of Europa Worldwide Group
4 FORWARDER magazine | January 2016
Independent logistics operator, Europa Worldwide Group, says
that it is now starting to reap the benefits of what it describes
as two complex years of restructuring.
Europa’s Managing Director, Andrew Baxter, acquired the business
in August 2013 with a ninety-per-cent stake and set about a massive
front-end restructuring, completely overhauling the business
– a process which started in January 2014. Although the journey has
been extremely complex, including some operational problems and
significant reorganisation costs, the benefits are now being felt both
internally and externally by customers.
Major milestones in 2014 included construction starting on the
business’ new £30m, 26,368 sq. metre logistics facility in Dartford,
the biggest single investment in the company’s history.
The business also set to work expanding its UK footprint and
reorganising its road freight sales and customer services functions.
A fifth of Europa’s entire workforce was appointed in 2014 alone.
Other developments included two new branches opening in
Nottingham and Leeds, the expansion of the Southampton branch
and the relocation of its Newcastle and Manchester sites.
The new management took the decision to split the company into
three clear operating divisions: Air & Sea, Warehouse and Road.
This created national structures split by activity, rather than the
regionalised structures that existed previously.
2014 also saw the recruitment of nine software developers engaged
in the creation of the company’s new £1.7m road freight system
named Leonardo. Phase one is due to be complete in Q2 of 2016
and is designed to streamline operations which will further benefit
its customers and partners.
EUROPA WORLDWIDE GROUP EMERGES
INDUSTRYNEWS
FROM TWOYEARS OFRESTRUCTURING
FORWARDER magazine | January 2016 5
Europa has reported a growth of nine per cent in turnover in
2014 but with profits down to £237k. Andrew Baxter states that,
The lower profit is directly related to restructuring costs; now
that these short-term costs are behind us we are seeing a strong
recovery in profitability.
Andrew adds, The past two years have been hard work but
also very exciting. Every step we have taken has been absolutely
necessary to enable the company to continue to grow, but it has
required significant investment and we have faced some difficult
challenges. I am hugely grateful for the loyalty and commitment we
have seen from all of our staff and most importantly our customers,
who have stuck with us throughout the whole process. Despite
the teething issues, we’ve pushed through the pain and now we are
definitely feeling the benefit.
Europa’s Dartford investment came to fruition in May this year
when the business moved its entire operation and over 250
employees there from its previous site in Erith. The new site is
now the UK’s largest European groupage hub and sees all eleven
of Europa’s UK regional branches trunk directly into it. Launched
on 1st August 2015, Europa channels all its volume through 1hub
and has therefore been able to increase its number of direct, daily
departures to the continent, with plans to switch all lines to daily
over the next twelve months.
This has strengthened Europa’s offering enormously, particularly for
its northern customer base. Previously forty per cent of its northern
business would be routed via Birmingham and Erith, adding time and
cost. The change has increased overall efficiency, with domestic and
international trailer fill up by an estimated eighteen per cent.
Its dedicated Air & Sea division has seen strong growth since its
conception in 2014, reporting a seventeed per cent increase in its
year-on-year volumes.
In closing the northern hub function the company transferred the
vacated warehousing space into its logistics division. Europa has now
filled this space and the additional warehouse space in Dartford,
implementing a number of new long-term contracts including
market-leading trade sector brands as well as blue-chip companies.
My ultimate goal with Europa is to see it become the clear market
leader and to achieve that we have to be ambitious , continued
Andrew. Pushing the boundaries, challenging ourselves and
how we operate is the only way we will continue to innovate and
stay ahead of the game. Our customers have given us incredible
support and having delivered all of these changes we are now
offering even better quality of service and are extremely well
placed for the future.
EUROPA WORLDWIDE GROUP......employs more than 550 people across 12 sites in the UK and Hong Kong and is represented in 100 countries.
It offers dedicated Road, Warehouse, Air & Sea and Showfreight services.
6 FORWARDER magazine | January 2016
EUROPA CUTS TIESTO HELP CHARITIES
SUIT UP
Europa Worldwide Group is launching an innovative new
initiative ‘Suits Away’, to help people secure jobs and make
it back into the workplace.
Over the next year, Europa employees across its eleven UK sites
will donate professional work wear to Suited & Booted and Smart
Works. Both charities provide interview clothes and important
training for unemployed men and women on low incomes. The Suits
Away initiative follows Europa’s decision to relax its dress code after
the company moved in to its 26,368 sq. metre Dartford site in May.
Not all Europa employees are required to ‘suit up’ for the office.
This year alone, Smart Works will help more than 2,000 women
with its services. In 2014, forty three per cent of the women who
enlisted the help of the organisation had been unemployed for more
than two years. In its first twelve months Suited and Booted helped
800 men prepare for interviews and now sees over 1,000 clients a
year and demand for the charity’s services is huge.
Andrew Baxter, Managing Director of Europa, added:
Smart Works and Suited & Booted play an important role in
getting people back into employment and we’d like to do all we
can to lend our support to such a worthwhile cause. We made the
decision to go casual with our dress code when we moved in to
Dartford because it’s more reflective of the company we are today.
The new site says it all so our dress code doesn’t have to: we’re
professional, passionate and confident in who we are as a company
and what we have to offer customers. So there’re definitely a few
spare suits at home that can be put to good use.
Georgina Albel, UK Head of Partner Engagement at Smart Works,
said: We’re thrilled to have Europa’s support, particularly at a time
of rapid expansion for Smart Works. We help thousands of women
to get back in to work and secure a brighter future. More than half
the women we help go on to get the job, so it’s vital for our
core service that we establish meaningful and long-lasting
relationships with organisations like Europa, who share our
commitment to empowering women. Our ambition within
the next three years is to dress and train 10,000 women for
interview success from seven centres across the UK.
Engagement from businesses like Europa is fundamental to
the service and support we provide for men looking for work
and preparing for interviews. There is huge demand and the
men who come to us rely on the generosity and donations of
our corporate partners to look the part, feel more confident
and find their way back in to work.
Founder of Suited & Booted, Maria Lenn
INDUSTRYNEWS
Europa has
raised nearly half a million
pounds for good causes over
the years, such as St John
Ambulance, Radio Lollipop
and the British Dyslexia
Association.
FORWARDER magazine | January 2016 7
Europa Road - a division of independent logistics operator,
Europa Worldwide Group, has launched two new daily
services between the UK and Rothlein, and the UK and
Ense in Germany, as part of its strategic programme of investment
to enhance its new 1hub.
Launched in August, Europa now centralises all of its European road
freight at 1hub, the UK’s largest European groupage hub, located at its
£30million Dartford site. With 1hub Europa is able to optimise cost levels
within the business and deliver a highly competitive model for customers.
Each operating five times per week, the new routes to Rothlein and
Ense were implemented in response to growing volumes to and
from of Germany. Year on year, Europa has seen an 11.3% increase
in German export consignments and a seven-per-cent increase on
imports already in 2015.
Europa has invested in its routes to Germany more than any other
destination, with successful daily routes already established connecting
Stuttgart, Frankfurt and Düsseldorf. The new routes are the latest
of a number of improved European service offerings being developed
throughout the year with new strategic independent partners.
Europa’s new route to Ense has been launched in partnership with
the Nordic Transport Group (NTG), which comprises over 30
Danish and European transport companies. Schaeflein Spedition, a
transport business which has been established for more than 75
years, is Europa’s partner of choice for its Rothlein route. Both
new routes will be serviced by double manned trucks operating on
a round trip basis between Europa’s 1hub in Dartford, UK and the
partner terminals in Ense and Rothlein.
The German market is strong which is why we are committed
to ongoing investment there. We now operate five different daily
routes to Germany and as such we are able to reduce final mile
costs for our customers and offer a more reliable, flexible and
frequent service. There is massive opportunity for us to become one
of the leading operators in the market and in spite of the exchange
rate which makes UK goods more expensive, we have seen hugely
encouraging growth in volumes out of Germany. Rothlein and Ense
have been identified as target destinations for Europa because of the
strong partnerships we have built and the huge potential they can
bring for our customers.
Dan Cook, Operations Director Europa Road
Europa’s ambition is to continue enhancing its daily services and
network structure in order to expand its footprint on the continent
and provide its customers with access to the most effective routes
for their business.
A market leader in European express freight services between the
UK and Europe for almost fifty years, Europa Worldwide Group
employs more than 500 people across twelve sites in the UK and
Hong Kong and is represented in 100 countries.
As well as its successful road freight operation, Europa also provides
specialist air and sea, warehouse and showfreight services.
NEW DAILY ROUTES TO GERMANY ENHANCE EUROPA’S �HUB
8 FORWARDER magazine | January 2016
Dublin, Ireland, 9 November 2015: Kuehne + Nagel Ireland
marked the second year of its annual Supplier Awards with
a prestigious event in the city of Dublin last week. Emirates
Sky Cargo was crowned overall Supplier of the Year 2015, amidst
strong competition.
With these awards, Kuehne + Nagel Ireland aims to honour excellence
in service provision to the logistics and freight forwarding industry. The
company received 112 submissions in eight different categories across
the air freight, sea freight, overland, contract logistics and general
services sectors. Category winners included Hapag Lloyd, Vodafone
Ireland, Emirates Sky Cargo, Tony Dixon Transport, PRL Group, DG
McArdle Limited, International Airline Handling and Roomex.
Emirates Sky Cargo sets the standard for customer service,
pro-activity and flexibility in the Irish freight marketplace. They
truly understand the changing dynamics of the Irish airfreight
industry and the needs of each of their customers. This award is
a testament to the consistent efforts of their management and
their team in Ireland.
Pamela Quinn, Managing Director of Kuehne + Nagel Ireland
We are delighted to receive the Supplier of the Year award
from Kuehne + Nagel. Since commencing services from Ireland in
2012, both companies have worked very closely in delivery service
excellence, reliability and innovation for the Supply Chain. Our key
synergy is that we place the customer at the very core of everything
we do. Emirates Sky Cargo look forward to further developing this
relationship with Kuehne + Nagel in the future.
Michael Meagher, Cargo Manager of Emirates Sky Cargo
INDUSTRYNEWS
L-R: Pamela Quinn (Managing Director, Kuehne & Nagel Ireland), Michael Meagher (Emirates Sky Cargo Manager, Ireland), Enda Corneille (Emirates Country Manager, Ireland), Emer Peel & Catriona McCabe
KUEHNE+NAGEL RECOGNISES EMIRATES SKY CARGOAT ITS SUPPLIER AWARDS EVENT
With approximately 66,000 employees at more than 1.000 locations in over 100 countries, the Kuehne + Nagel Group is one of the world’s
leading logistics companies. Its strong market position lies in the sea freight, air freight, contract logistics and overland businesses, with a
clear focus on providing IT-based integrated logistics solutions.
WANT MORE?Further information can be found at www.kuehne-nagel.com
FORWARDER magazine | January 2016 9
We deliver as promised!
Kuehne – Nagel UK
In our 125 year history, Kuehne + Nagel has evolved from a traditional international freight forwarder to a leading global provider of innovative and fully integrated supply chain solutions. We develop individual solutions for your complex logistics requirements. Through common processes and one standard operating platform, we can consistently deliver high-quality services around the corner and around the world.
Established in 1968 - 10,300 employees in 100 locations - 10 million sq. ft2 warehouse space - Headquarters: London
uk.kuehne-nagel.com
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KN Forwarder Magazine advert.pdf 1 20/11/2015 13:39:27
10 FORWARDER magazine | January 2016
Van der Vlist recently carried out a multimodal transport of
a 50-tonne mining excavator from Spain to Germany. Due
to the size and weight of the excavator it was decided that a
multimodal transport would be the fastest and most efficient method.
The excavator (9.50 m long, 3.30 m wide, 4.20 m high and 50 tonnes)
was transported to a local Spanish port for shipment. On arrival
at the port in Northern Europe, the excavator was loaded onto a
four-axle excavator bridge trailer with a five-axle truck, for onward
transport to the final destination in Germany.
Due to advance preparation and active co-operation of
various departments within Van der Vlist the multimodal
transport was completed on time and within budget.
Enterprise Freight is the freight forwarding division of ARR Craib – the largest privately
owned transport company in Scotland.
We aim to supply the highest standards through precise communication and delivery
of all freight under our control.
01236 [email protected]
WWW.ENTERPRISEFREIGHT.CO.UK
WWW.ENTERPRISEFREIGHT.CO.UK
INDUSTRYNEWS
MINING EXCAVATORFROM SOUTH TO NORTH
FORWARDER magazine | January 2016 11
Westbound Shipping Services Ltd was set up in the
UK in 2009, although Ryan Clark, director of
Westbound, said: It only seems like yesterday ...
...as they’ve come so far in a relatively short space of time.
The London-based company’s Far Eastern foundations came about
after a difficult discussion with their partners in China.
It seemed clear our business strategies were too different to
enable us to work together on a long-term basis. It was at this point
we had a rethink about our future.
We didn’t want to be facing these issues ever again, and the
only way to do things our way and control our own directions,
was to literally do things ourselves. We started to look into
setting up our own company in Hong Kong and China to keep all
things Westbound.
They decided to set up offices in China and Hong Kong as a lot of
their trade originates or is destined for China and the Far East.
A lot of our trade originates or destines for China and the Far East
countries, so it seemed a natural step...not only can we now offer a
real global service from a Westbound-branded point of view, but we
can also expand on existing partnerships from around the world.
Westbound’s new Far East offices have been trading since August
of 2015.
Mr. Russ is excited about this
latest expansion within the
a.hartrodt group.
The opening of our own office in Dublin represents a natural
progression in the development of a.hartrodt’s extensive network.
It perfectly complements the comprehensive range of air and sea
freight services provided by our offices worldwide.
a.hartrodt was founded in Hamburg in 1887, where the global
headquarters are still located. The company is privately owned,
employing around 1,900 staff in more than 60 countries worldwide.
A.HARTRODT OPENS A
NEW OFFICEIN DUBLIN, IRELAND
WESTBOUND SHIPPINGCAN NOW
OFFER A REAL GLOBAL SERVICE
A.HARTRODT IRELAND11 Marlborough Court, Marlborough Street, Dublin 1, Ireland
Phone: +353 1 253 0830 Fax: +353 1 878 3234 [email protected]
12 FORWARDER magazine | January 2016
SpringTide Procurement’s achievements have been recognised
in several awards this year, adding Corporate Vision’s 2015
Executive Awards to the number.
This year alone, SpringTide Procurement have won the prestigious
Chartered Institute of Logistics and Transport (CILT) 2015 Annual
Award for Excellence in Supply Chain Best Practice, and are again
in the Top Ten Welsh Fast Growth 50 companies. They also came
first in the Fast Growth 50 2015 Professional & Financial Services
Category – for the second year running.
Recently receiving three awards in the same week was absolutely
amazing. And an absolute honour to meet HRH The Princess Royal,
who presented us with the Chartered Institute of Logistics and Transport
(CILT) 2015 Annual Award for Excellence in Supply Chain Best Practice
Award, which we were delighted and proud to have received. The
Executive Awards’ acknowledgement of SpringTide Procurement
‘creativity, innovation and passion for the service,’ is a great recognition
for us on the work we do. It has been a great year for us.
Mike Utting, Managing Director of SpringTide Procurement
SpringTide’s latest win is a further endorsement of the company’s
expertise in Supply Chain & procurement, something the Chartered
Institute of Procurement and Supply (CIPS) also recognised in
their 2014 Management Awards, making SpringTide Procurement
a Finalist for Best Procurement Consultancy for a project which
demonstrated SpringTide’s unrivalled experience of managing the
complex procurement of transport and logistics on a large scale.
The Executive Awards are based 100% on merit and the winners
are chosen from a huge amount of rigorous research – something
for which SpringTide Procurement are themselves renowned.
They reflect the acclaim of over 170,000 subscribers and more
than 625,000 industry professionals and ‘reward excellence in the
corporate world’ by celebrating the ‘people behind the scenes whose
tireless dedication, astute decision making and boundless knowledge
of their industry, market and clients keep their firms moving forward
each and every day.
SpringTide Procurement has been giving their clients competitive
advantage with their solutions focussed on delivering financial and
operational benefits by enhancing the effectiveness of Procurement
to deliver big savings and drive value. Achieving this requires the
closest supplier/client collaboration and a continuous drive to
optimise supply chains. With offices in Wales, England and the USA,
SpringTide continues to help businesses reduce costs, improve supplier
relationships, reduce waste, enhance cashflows and ultimately realise
procurements’ contribution to their own internal value-chain.
All in all, the Wales-based procurement company can credibly claim
to be Champions of Procurement and Best Practice in general:
service, excellence and thought leadership are embedded in their
culture, with their mantra:
Listen—Create—Deliver.
PROCUREMENT COMPANY ON A WINNING STREAK!
INDUSTRYNEWS
FORWARDER magazine | January 2016 13
14 FORWARDER magazine | January 2016
The global freight transport insurer is encouraging supply chain
stakeholders to understand better the interrelationship of the
various functions in the intermodal network, particularly in the
United States where one effect of the enlarged Panama Canal will be to
increase importers’ routing options in order to supply internal markets.
Speaking at the recent TOC Americas Conference in Panama,
TT Club’s Senior Underwriter Dan Negron outlined the future
opportunities to diversify both the export and import supply chains
in the US as the widening of the Panama Canal (due to become
operational early next year) will allow larger container ships to
transit from Asia to Gulf and Atlantic Coast ports.
Explaining how freight transport and logistics operators are adapting
to provide increasingly efficient and economic options to shippers,
Negron said:
Stakeholders are beginning to understand the complex
relationships of functions within the intermodal system. Some have
diversified to become multi-functional participants in the system.
However, whether operators choose to act independently or to
diversify in this way, all need to ensure that they engage in best
practices to avoid systems failures and delays.
Additionally, Negron pointed out the need to consider potential
congestion at pinch-points beyond the ports of entry as the
domestic transport process to deliver goods is adapted to
changes in routings to and from internal markets. The West
Coast-dominant intermodal network that has previously prevailed
in serving Asian imports has had well documented congestion
problems and care must be taken in avoiding similar failings as
other alternative routes develop.
Negron put forward a number of operational guidelines
in which the employment of best practice will particularly
safeguard the integrity of the network.
While effective communications between participants
along the distribution chain seems an obvious requirement
it should be emphasised. An understanding of the legal
environment in which operational functions take place,
including standard trading conditions and the contractual
obligations of the various partners is also vital.
The complexity of the supply chain may be typified by the
various modal options available (road, rail and inland river/
waterway in particular), each with differing logistic and
contractual requirements. Thorough understanding of the
multimodal facets of the evolving system is required, together
with greater investment in training to raise skill levels. This depth
of understanding must encompass the appreciation of seamless
insurance cover that ensures protection against mishap within
each stage of complex transport arrangements.
www.ttclub.com
INDUSTRYNEWSTT CLUB CHAMPIONS OPERATIONAL BEST PRACTICETO IMPROVE U.S. INTERMODAL EFFICIENCY
FORWARDER magazine | January 2016 15
TT CLUB
The TT Club is the international transport and logistics
industry's leading provider of insurance and related
risk management services. As a mutual insurer, the
TT Club exists to provide its policyholders with benefits,
which include specialist underwriting expertise, a world-wide
office network providing claims management services and
first-class risk management and loss-prevention advice.
Customers include some of the world’s largest shipping lines,
busiest ports, biggest freight forwarders and cargo handling
terminals, to companies operating on a smaller scale but
whose operations face similar risks. TT Club specialises in
the insurance of intermodal operators, NVOCCs, freight
forwarders, logistics operators, marine terminals, stevedores,
port authorities and ship operators.
THE TT CLUB IS MANAGED BY THOMAS MILLER
Thomas Miller is an independent and international provider
of insurance, professional and investment services. Founded
in 1885, Thomas Miller’s origins are in the provision of
management services to mutual organisations, particularly in the
international transport and professional indemnity sectors; where
today they manage a large percentage of the foremost insurance
mutuals. Thomas Miller also manages insurance facilities for all the
self-employed barristers in England & Wales, as well as trustees of
pension schemes, patent agents and housing associations.
Principal activities include:
• Management services for transport and professional
indemnity insurance mutuals
• Investment management for institutions and private clients
• Professional services
• Building defects insurance
www.thomasmiller.com
THE WORLD’SLEADING
LOGISTICSINSURER
16 FORWARDER magazine | January 2016
London, 12 November 2015 – DSV has been named as a finalist
for the BIFA Awards 2015 in the Extra Mile Award category.
The Extra Mile category rewards companies that have shown
innovation and/or excellent customer care for the past year,
requiring specific examples to show how value has been added to
services and client experience. DSV has been recognised for the
Customer Dialogue Programme, which prioritises constant care
through the development of personal relationships to learn how
to improve services and consequently retain customers for longer.
Launched in Q4 2014, the Customer Dialogue Programme supports
DSV’s ‘client intimacy’ strategy by proactively gathering feedback on
the services they receive. The programme consists of a short survey
limited to six questions, focused on the service supplied and the
overall level of service received from DSV. Survey invitations are sent
to customers up to twice per year to ensure any changes in service
quality are captured. An automatic escalation process ensures that
feedback is transparent through all management levels and an in-
built analytics function tracks performance across division, country
and location, allowing DSV to monitor or implement any training or
processes. As an extension to the programme, a dedicated training
academy for all customer service personnel has been launched
and a Customer Service Charter is currently in progress, to be
communicated to customers in due course.
Now in its 27th year, the prestigious BIFA awards recognise and
reward professionalism and high standards throughout the shipping
and forwarding industry. The awards ceremony will take place at
The Brewery in London on 21 January 2016 and will be hosted by
renowned BBC Radio 2 travel reporter Sally ‘Traffic’ Boazman.
We’re delighted that the Customer Dialogue Programme
has been recognised by the BIFA Awards Judges for its
success in improving customer relationships and DSV’s
own reactivity. We look forward to continue improving
year on year.
Chris Malyon, Director of Sales, Marketing & Customer Services
at DSV Road Ltd.
DSV was previously named winner of the BIFA’s Staff
Development Award in 2012 and the European Logistics
Award in 2013. DSV was also named category winner of the
BIFA 2014 Air Freight Award.
Global Transport and Logistics
DSV is a global supplier of transport and logistics services.
We have offices in more than 70 countries and an international
network of partners and agents, making us a truly global
player that offers services worldwide. The effective,
professional solutions provided by the company's 23,000
employees enabled DSV to record worldwide revenue of
€6.5 billion for 2014.
INDUSTRYNEWSDSV NAMED AS EXTRA MILE FINALISTFOR BIFA AWARDS 2015
FORWARDER magazine | January 2016 17
Global Transport & Logistics
+44(0)844 880 0844 [email protected] www.uk.dsv.com
As one of the world’s leading transport and logistics companies, you would expect us to have the capacity, technology and expertise to cope with any consignment.
That’s enough about us. We’d like to listen to what you need, come up with a cost effective plan and get it done - keeping you informed along the way.
Let’s start a conversation.
18 FORWARDER magazine | January 2016
INDUSTRYNEWS
SOUTHAMPTON FREIGHT’S
BRAND NEW FACILITY
When the Negus family started Southampton Freight
Services Ltd in April 1998, they could never have
imagined that 17 years on they’d be moving into a
19,000 sq ft, purpose-designed and converted facility with two
warehouses, one fully racked for bonded storage, the other designed
to accommodate their fast-moving ‘in transit’ operation. Operationally,
this is vitally important. But there are more exciting things to show you
about the new facility than just how they store and transit your cargo.
As you are probably aware, they like to do things a little differently
at Southampton Freight Services. Their employees and their overall
welfare are vitally important to them as a family, so they have created
a facility to not only provide an efficient operating space, but a space
in which it is an absolute pleasure to work.
The plan was made more than one year ago with their Managing
Director, Ross Negus, and office fit-out specialists Space & Solutions.
They assessed the issues faced at the time and retained one of the most
important factors in the main office: everyone together as a team.
In addition to this, there were other requests made to the designer,
to incorporate industry elements into the building and bring a sense
of what Southampton Freight Services is really about and what they
really do as a company. So the team and the Negus family worked
tirelessly for several months to come up with a design that would
do all of the above plus allow for expansion, create efficiency and
calmness and provide them with a wonderful environment to invite
clients, partners and suppliers to visit.
FORWARDER magazine | January 2016 19
The main office is open, calm and spacious. When you first
enter you’ll notice that they have positioned a 20ft. container
towards the rear and converted it into an informal meeting
space, with a built-in fish tank! Also in the office is a storewall
area that houses a very special commercial aircraft model
collection, bringing the air/ocean element of their business
into the design.
To emphasise global coverage,
their two glass-fronted offices
have a map graphic detailing key
cruise destinations from San
Francisco on the West Coast
of the USA, to Shanghai China,
with the SFS ‘sonar’.
Heading through the office to
the meeting rooms, they have
an informal meeting space with
acoustic seating and wall art
detailing time zones from, again,
West Coast of USA through to
Sydney, Australia.
Finally, the two containers
making part of the office space
and warehouse – a true industry
element of the new design.
They’re very proud and hope that
you like the attention to detail
applied to their new home.
SOTON FREIGHTUnits F&G, Griffin Ind Pk Totton, Southampton, Hampshire SO40 3SH
T: +44 (0)23 8086 0999 [email protected]
20 FORWARDER magazine | January 2016
STUCK IN DOVER!
INDUSTRYNEWS
SOMETHING TO SAY?Contact our Advertising Campaign Manager, Georgia Cole: +44 (0)1454 628 795
Have you ever been refused shipping on the ferry or
Eurotunnel and had drivers stranded in Dover or
Folkestone all night or over the whole weekend due to
document or incompatibility issues with hazardous cargo?
FTA member The Special Carrier Ltd is offering a possible
solution to all International members.
24/7 hazardous goods of f loads and emergency
transhipments within five minutes from the Port of Dover
and twenty minutes from the Eurotunnel.
A secure 24/7 warehouse fully equipped to handle and store
HAZ CHEM consignments.
Once the particular cargo has been offloaded the ferry
company / Eurotunnel will be contacted by The Special Carrier
and the offloading confirmed, so your vehicle will be allowed to
travel and carry on its journey without further delay. You can
collect the goods again any time at your own convenience.
THE SPECIAL CARRIER LTD ����� ������
FORWARDER magazine | January 2016 21
22 FORWARDER magazine | January 2016
TEESPORTTHE BESTCONNECTEDFEEDER PORTIN THE UK.
GLOBAL MARKETS ON YOUR DOORSTEPWITH OVER 25 VESSEL CALLS A WEEK ANDCONNECTIONS TO MOST OF THE WORLD’SLARGEST SHIPPING LINES, TEESPORT CANHELP BRING YOU CLOSER TO THE MAJORHUB PORTS OF EUROPE AND OVER 13STRATEGIC MARKETS.
FORWARDER magazine | January 2016 23
Specialist aerospace logistics provider B&H Worldwide has
extended its market-leading AOG service to cover its entire
global operation. Based at London’s Heathrow airport the
new B&H 24/7 Critical Logistics Centre is a permanently staffed
single point of contact for all customers needing expert critical
logistics assistance – wherever they are located.
Says B&H’s Group CEO, Stuart Allen: When a customer calls
us at 3am to ask for logistics help with a grounded aircraft they
get straight through to a member of our highly trained AOG
team who can discuss their needs knowledgeably and efficiently.
We immediately spring into action and start working on resolving
their issue, thereby minimising the impact of an aircraft on the
ground and at the same time saving precious time and money .
Permanently staffed by a team of aerospace logistics professionals,
the B&H Critical Logistics Centre handles some 21,000 AOG
shipments a year and offers real-time, global tracking through its
OnTrack system. OnTrack is B&H's I.T. platform which provides
24/7 real-time tracking of every AOG consignment. It works at
customer order level rather than air waybill level and thus speaks
the customer’s language; the B&H system tracks AOGs by part
number, serial number, aircraft tail number, or for example by
C-Check event so an engineer doesn’t have to recall lengthy air
waybill numbers to establish where the critical shipment is at any
time, day or night. Adds Allen: We really understand this market,
it’s what we do and as a result we’ve witnessed double-digit growth
in the number of AOG shipments we have handled over the last
three years. We are continuing to see increasing demand for our
service because customers know they can truly rely on us 24/7 and
the concrete exemplification of this is our investment in the
Critical Logistics Centre .
Too many freight forwarders make claims about their
capabilities in this field which are not backed up by the reality.
Our AOG desk is fully staffed, 24/7 – it’s not a call-out system
but a genuine, manned office operated by a dedicated team
of nine individuals with more than 27 years’ experience in
handling the most complex AOG requests , he concludes.
Andy Smith, Operations Director, AJW Group says, We’ve
worked with B&H Worldwide for more than two decades
because time and time again they come up with excellent
solutions to our problems, as well as providing continually
great customer service .
The B&H Worldwide 24/7 Critical Logistics Centre, with
its single point of contact, became fully operational on
1 August 2015. With a global network of its own offices
in Europe, Asia, the Americas and Australasia, B&H aims
to minimise the impact a grounded aircraft can have on an
airline’s operation – wherever in the world the need arises.
B&H WORLDWIDELAUNCHES CRITICALLOGISTICS DESK
WANT MORE?Learn more about B&H Worldwide here: bhworldwide.com
24 FORWARDER magazine | January 2016
Leading end-to-end logistics services provider Torque has
added another luxury brand to its repertoire by partnering
with luxurious lingerie and sleepwear brand Bluebella.
Torque currently manages the brand’s wholesale stock overseeing
deliveries from suppliers and shipments into its Leeds distribution
centre. The logistics specialist provides a full pick-and-pack service,
bespoke relabelling and dispatch of all sales orders to wholesale
and retail customers. From February 2016 Torque will take on all
e-commerce operations, freight and stock outlet management to
provide a comprehensive logistics service.
We chose Torque because, as a fast-growing business, we
needed a provider that was incredibly flexible and keen to support
us throughout our current growth period and beyond. We are
delighted to be working with Bluebella and look forward to growing
with the brand during its continued development.
Emily Bendell, founder and CEO, Bluebella
Torque is an independent company with a turnover of £60m employing
over 900 people across sites in Leeds, Bradford, Wakefield, Wigan and
London. It offers a full logistics service, from origin to end consumer,
and customer are able to choose which service options they need,
when they need them, to suit their own logistical and warehousing
needs. Providing over 1.8 million square feet of warehousing capacity,
Torque operates globally for customers ranging from large and famous
high-street names to small, internet-based retailers.
Other current Torque customers include: British women’s active-
wear brand Sweaty Betty; luxury knitwear manufacturer and
importer Pringle of Scotland; La Redoute, the e-commerce specialist
for French fashion in Europe; business work-wear retailer TM Lewin
and leading hairpiece specialist Daxbourne International.
INDUSTRYNEWS
LUXURY LINGERIE
BRANDBLUEBELLA
CHOOSES TORQUE
FORWARDER magazine | January 2016 25
PRIME WAREHOUSESPACE AVAILABLE NOW
• Shunting overweight containers• Container devanning• Cross-docking• Palletising handball cargo• Packing & Labelling• Pick & Pack• Cargo consolidation• Nationwide distribution• Reverse logistics & rework• Export consolidation
Tilbury is the most diverse of all Maritime’s 24 depots, with freight management, container transport, distribution, off-dock storage and railport services all available over a 20 acre site. One of the most beneficial aspects of Tilbury is the 100,000 square foot modern, prime warehousing space available to customers coming off the Port of Tilbury. Built with ground and six dock-lever door facilities, alongside the latest equipment and efficient operations teams, the port-centric warehouse can provide storage for 10,000 pallets as well as ground level, non-palletised cargo. As the centre operates within the port boundary, it provides a rapid and efficient solution so boxes can be restituted back into shipping line stock without penalty.
Direct all enquiries to [email protected] or 01375 659120www.maritimetransport.com
FREIGHT MANAGEMENT
CONTAINER SERVICESRAILPORTS TRUCK SALES DISTRIBUTIONCONTAINER TRANSPORT
WAREHOUSINGOFF-DOCKSTORAGE
We are a UK-based, market leading, multimodal logistics operator offering first class container and cargo solutions to support the first and final miles of your supply chain.
Our warehouse space can offer you:
26 FORWARDER magazine | January 2016
FORWARDER magazine | January 2016 27
With immediate effective, HAE is delighted to
announce its new working partnership with
Blue Air. Having gained this exciting GSSA
agreement with this highly respected Romanian airline
HAE is now responsible for all sales and customer service
activities for The Republic of Ireland.
With four flights per week from Dublin direct to Bucharest and
Bacau Blue Air can now provide Irish exporters direct access
to Romania and beyond to all their European destinations.
The Blue Air network covers Belgium, Germany, Italy, Spain, Greece
and Cyprus with daily flights from Romania. With a minimum
turnaround time in Romania of just two hours Blue Air can offer
unparalleled transit times across their European network.
For a full list of destinations served please contact:
Cargo Sales & Reservations
Tel: +353 1 811 8693
Email: [email protected]
HAE & BLUE AIR’S NEW PARTNERSHIP
28 FORWARDER magazine | January 2016
As we all know too well, freight rates in the current market—
particularly on the Asia-Europe trade—have been at record
lows. This is undoubtedly a positive for importers up and
down the country but has far-reaching implications on the industry as
a whole and changes the whole dynamics of the supply chain.
In the UK we have seen a welcome decrease in fuel prices which
would suggest that the overall cost of importing goods from the
manufacturer’s warehouse to the importer’s door has reduced. This
is indeed true; however, this is not the whole story. Freight rates
remain at rock bottom on key trades which has thrown the spotlight
onto other cost elements within the supply chain, specifically the
cost of bringing cargo from the port to its final destination in the UK.
If you think about it logically, the cost of importing goods incorporates
a wide range of variable elements. Take the Asia-Europe trade,
for example: in today’s market freight rates account for just a tiny
proportion of the entire supply chain. There are other cost factors
such as customs clearance fees, documentation, terminal handling
charges and associated ancillary charges plus the hefty transport
costs once your cargo has been discharged from the vessel.
This is where an element of caution is required. It is easy to be
attracted by seemingly rock-bottom freight rates, but the real
question has to be: ‘what is the overall, bottom-line cost?’ UK
landside charges can be significant, more so today than perhaps ever
before, and these costs are dwarfing freight rates on many key trade
lanes. It is important that customers look at the bigger picture,
without becoming fixated on freight rates, as they could be losing
out. It is easy to reduce freight rates to attract customer attention
and subsequently off-set this with high delivery charges.
In today’s market, customers
need to pay attention to the
overall door-to-door cost. If
you’re importing a container
from Shanghai to Felixstowe,
with final destination Leeds,
you need to seriously consider the cost implications of getting your
container from Felixstowe to Leeds. It's a little bit like a marathon,
where the last leg of the race can be the most taxing.
This is where a trusted and reputable freight forwarder can prove
invaluable and save you money. As a business owner or import manager
it is imperative that you keep your freight costs down to a minimum,
but where can savings really be made given the current backdrop of the
shipping industry? It can be dangerous just to assume that freight rates
alone will drive down the cost of importing your goods.
Let’s go back to the scenario of an importer based in Leeds with a
container coming over from Shanghai. There’s a further 200-plus-
mile journey for a container to be delivered to its final destination
once it has arrived at a UK port. Landside costs can vary significantly
and selecting the right forwarder for your freight but the wrong one
for your transport could be detrimental.
Choosing the right port of discharge closest to the final destination
can also pay dividends. Regional ports play a vital role in the supply
chain and can offer real cost savings, therefore it is important that
you rely on a freight forwarder that can offer the best advice and a
range of solutions to ensure value for money in the long run.
Alan Platt, Managing Director, John Good Group
ASK THEEXPERTS
SOMETHING TO ADD?FORWARDER aims to be the go-to resource for market intelligence in the freight industry.
If you are an industry expert and you wish to contribute, please contact our Editor, Lauren, on: +44 (0)1454 628 771
FORWARDER magazine | January 2016 29
ARE YOU GETTING THE BEST VALUE
OUT OF YOUR FREIGHT FORWARDER?
30 FORWARDER magazine | January 2016
ANDREWBAXTER,EUROPA
MOVE ITLIKE...
YEAR FOUNDED1966
TURNOVER£85m
INCREASE (last two years)
9%
SPECIALISMSRetail / parcels / e-commerce / general groupage
NO OF EMPLOYEES550
SITES11 UK offi ces, 1 Hong Kong offi ce
MODESAir, ocean, road
EXPANSION (last three years)
Opened a new, £30m Dartford hub
AWARDSSHD Magazine: Improving Supply Chain
INNOVATIONS1hub European groupage hub
MILESTONE ACHIEVEMENTSRestructuring of entire company
ANDREWSAYS...
We want our
employees to feel
comfortable and at
home when they are
working, and if we
can help others whilst
achieving that, then
it’s a bonus.
Passion plays a business-critical role at market-
leading logistics company Europa Worldwide Group.
Managing Director, Andrew Baxter, tells Forwarder
Magazine about his time at the top.
Since beginning his career at the age of 18, Andrew has gained
over 20 years’ experience in the industry. This began when he
joined the Sheffi eld branch of RH Freight – a family business
founded by his father.
Andrew was infl uential in the growth of the business. This
saw RH Freight become one of the UK’s largest European
freight operators with a turnover of £136m. Andrew was
in the role of Deputy Managing Director and joint owner
when RH Freight was acquired by international logistics fi rm
Kuehne + Nagel in March 2011.
In 2013 Andrew acquired Europa Worldwide Group after
searching the market place and assessing most, if not all,
midsize independent companies that were for sale. Since then
the company has gone from strength to strength through the
restructuring of the business to assure that each new division
is dedicated to road, air & sea, warehouse and showfreight.
This led to the expansion of the road freight network, adding
two branches in Nottingham and Leeds.
EUROPA’S DARTFORD FACILITY
FORWARDER magazine | January 2016 31
ANDREWBAXTER,EUROPA
MOVE ITLIKE...
YEAR FOUNDED1966
TURNOVER£85m
INCREASE (last two years)
9%
SPECIALISMSRetail / parcels / e-commerce / general groupage
NO OF EMPLOYEES550
SITES11 UK offi ces, 1 Hong Kong offi ce
MODESAir, ocean, road
EXPANSION (last three years)
Opened a new, £30m Dartford hub
AWARDSSHD Magazine: Improving Supply Chain
INNOVATIONS1hub European groupage hub
MILESTONE ACHIEVEMENTSRestructuring of entire company
ANDREWSAYS...
We want our
employees to feel
comfortable and at
home when they are
working, and if we
can help others whilst
achieving that, then
it’s a bonus.
Passion plays a business-critical role at market-
leading logistics company Europa Worldwide Group.
Managing Director, Andrew Baxter, tells Forwarder
Magazine about his time at the top.
Since beginning his career at the age of 18, Andrew has gained
over 20 years’ experience in the industry. This began when he
joined the Sheffi eld branch of RH Freight – a family business
founded by his father.
Andrew was infl uential in the growth of the business. This
saw RH Freight become one of the UK’s largest European
freight operators with a turnover of £136m. Andrew was
in the role of Deputy Managing Director and joint owner
when RH Freight was acquired by international logistics fi rm
Kuehne + Nagel in March 2011.
In 2013 Andrew acquired Europa Worldwide Group after
searching the market place and assessing most, if not all,
midsize independent companies that were for sale. Since then
the company has gone from strength to strength through the
restructuring of the business to assure that each new division
is dedicated to road, air & sea, warehouse and showfreight.
This led to the expansion of the road freight network, adding
two branches in Nottingham and Leeds.
EUROPA’S DARTFORD FACILITY
32 FORWARDER magazine | January 2016
What makes Europa unique?
We deliver value to our customers. With the
implementation of 1hub we now have the largest European
groupage hub in the UK. This gives Europa the chance to
focus on the balance to drive down the cost and drive in the
quality of service.
What do you look for in an employee?
We look for ambitious, driven and motivated people to join
Europa. At the end of the day, this is a people industry – people
can be ambitious and capable but, fundamentally, if they’re not
generally a nice person, it’s not what we look for. For instance, we
like to do the beer test. Would I go for a beer with this person? If
the answer is no then it’s unlikely that we’d hire them.
How has the acquisition changed the culture of the company?
We have a great culture here at Europa; people like
working for us and they want to work for us. The culture
has changed slightly with new management, but overall it’s
been a positive outcome.
I see you’ve been involved in some fundraising over the years, what have you been up to recently?
It’s our aspiration to do good things outside of just making
money. It’s our intention to do more moving forwards. During
the past 20 years Europa has raised over £500,000 for charity.
We want to continue this work, as we believe it helps the
way we are perceived by staff and customers. If you have an
opportunity to do something good, why not take it?
Does this tie in with Europa adopting a new casual dress code?
Europa has launched a new initiative ‘Suits Away’ to help
people secure jobs and make it back into the workplace.
Over the next year we’re looking to donate our professional
work wear to Suited & Booted and Smart Works. Both
organisations provide interview clothes and important
training to unemployed men and women.
We want our employees to feel comfortable and at home
when they are working, and if we can help others whilst
achieving that, then it’s a bonus.
How has the turnover been aff ected since the acquisition?
Our revenue has increased by 9% throughout 2013/14.
During 2015 we underwent a huge restructuring of our
air, road and sea divisions, which allows our customers
to speak to freight specialists who specifi cally deal with
their requirements.
Now we’ve got everything in place we’re expecting much
higher levels of growth going forward. 2016/17 is going to be
a major pinpoint for us to push for more growth.
What sort of restructuring has taken place?
Each of our air, sea and road divisions has been separated.
Our airfreight department is based in Heathrow; our sea
freight is centred in Birmingham and our road freight is
completely separate again.
MOVE ITLIKE...Q Q
Q
Q
Q
Q
Q
AA
A
A
A
A
A
We’ve been focused on building an operating model that is
based around daily shipments to all European destinations.
We operate double manned which speeds up the process
and enables us to off er transit times that are based on the
second departure. This then allows us to build a high level
of reliability and a high fi ll on trailers.
Lets look more closely at the divisions of the company. Focusing on the Road elements, what changes have been made there?
We essentially made 2 hubs in to one. 1hub is the biggest
European groupage hub in the UK – there is nothing else
like it. The launch of the new £30 million Dartford site will
result in improved effi ciencies and additional trunking costs
for northern freight are fully off set by reduced international
line haul costs.
No other company operates a domestic network with direct
trunks to the whole of the UK, from the east side of London.
We estimate Dartford is the gateway between the UK and
the continent for 95 per cent of groupage business; it is
therefore the perfect hub location for European freight.
These economic and transit time benefits cannot be
replicated by national hubs based in the Midlands.
What do Europa specialise in? What verticals do you handle?
We deal with a lot of international parcels, e-commerce, retail
and fashion. Other than that, its all general freight and parcels.
How many sites do you have globally?
We currently have 11 UK sites, and 1 site in Hong Kong.
And how many staff are you currently looking after?
550 members of staff in total. We’re looking to settle
things down so growth is on hold at the moment. We’re just
focusing on developing the existing structure.
Has Europa been presented with any awards?
We were awarded the Improving Supply Chain award by
SHD Magazine!
What are your plans for the company for the next 2-5 years?
We are aiming to create organic growth by expanding
our sales team as well as expansion through acquisitions.
It is not our intention to build our own operations on the
continent. But it is our aspiration to build a much bigger
business within the UK. In the short term we have plans to
expand our portfolio of direct, daily services to and from
the continent. We intend to substantially increase our air
and sea business and over time to expand the number of
logistics sites that we operate from.
What’s next for Andrew Baxter?
I just want to work in our industry long term and build the
biggest most successful thing I can. I like the industry and I
like the people – that’s one of the major factors of me being
here. People ask me if I’m looking to sell the company, and
it’s simply not what I want to do. I just want to expand this
business and work happily among people who enjoy their
jobs as much as I do.
If you were to give advice to someone who holds aspirations to follow your example, what would it be?
So long as you have a well thought through plan, and you
are sure you can create genuine value for your customers,
you’ll get there. Just get stuck in. It will be scary to begin
with, but just keep going and in the end it will be ok.
ANDREWSAYS...
We are aiming to
create organic growth...
as well as expansion
through acquisitions.
Q
Q
Q
Q
Q
Q
Q
Q
A
A
A
A
A
A
A
A
FORWARDER magazine | January 2016 33
What makes Europa unique?
We deliver value to our customers. With the
implementation of 1hub we now have the largest European
groupage hub in the UK. This gives Europa the chance to
focus on the balance to drive down the cost and drive in the
quality of service.
What do you look for in an employee?
We look for ambitious, driven and motivated people to join
Europa. At the end of the day, this is a people industry – people
can be ambitious and capable but, fundamentally, if they’re not
generally a nice person, it’s not what we look for. For instance, we
like to do the beer test. Would I go for a beer with this person? If
the answer is no then it’s unlikely that we’d hire them.
How has the acquisition changed the culture of the company?
We have a great culture here at Europa; people like
working for us and they want to work for us. The culture
has changed slightly with new management, but overall it’s
been a positive outcome.
I see you’ve been involved in some fundraising over the years, what have you been up to recently?
It’s our aspiration to do good things outside of just making
money. It’s our intention to do more moving forwards. During
the past 20 years Europa has raised over £500,000 for charity.
We want to continue this work, as we believe it helps the
way we are perceived by staff and customers. If you have an
opportunity to do something good, why not take it?
Does this tie in with Europa adopting a new casual dress code?
Europa has launched a new initiative ‘Suits Away’ to help
people secure jobs and make it back into the workplace.
Over the next year we’re looking to donate our professional
work wear to Suited & Booted and Smart Works. Both
organisations provide interview clothes and important
training to unemployed men and women.
We want our employees to feel comfortable and at home
when they are working, and if we can help others whilst
achieving that, then it’s a bonus.
How has the turnover been aff ected since the acquisition?
Our revenue has increased by 9% throughout 2013/14.
During 2015 we underwent a huge restructuring of our
air, road and sea divisions, which allows our customers
to speak to freight specialists who specifi cally deal with
their requirements.
Now we’ve got everything in place we’re expecting much
higher levels of growth going forward. 2016/17 is going to be
a major pinpoint for us to push for more growth.
What sort of restructuring has taken place?
Each of our air, sea and road divisions has been separated.
Our airfreight department is based in Heathrow; our sea
freight is centred in Birmingham and our road freight is
completely separate again.
MOVE ITLIKE...Q Q
Q
Q
Q
Q
Q
AA
A
A
A
A
A
We’ve been focused on building an operating model that is
based around daily shipments to all European destinations.
We operate double manned which speeds up the process
and enables us to off er transit times that are based on the
second departure. This then allows us to build a high level
of reliability and a high fi ll on trailers.
Lets look more closely at the divisions of the company. Focusing on the Road elements, what changes have been made there?
We essentially made 2 hubs in to one. 1hub is the biggest
European groupage hub in the UK – there is nothing else
like it. The launch of the new £30 million Dartford site will
result in improved effi ciencies and additional trunking costs
for northern freight are fully off set by reduced international
line haul costs.
No other company operates a domestic network with direct
trunks to the whole of the UK, from the east side of London.
We estimate Dartford is the gateway between the UK and
the continent for 95 per cent of groupage business; it is
therefore the perfect hub location for European freight.
These economic and transit time benefits cannot be
replicated by national hubs based in the Midlands.
What do Europa specialise in? What verticals do you handle?
We deal with a lot of international parcels, e-commerce, retail
and fashion. Other than that, its all general freight and parcels.
How many sites do you have globally?
We currently have 11 UK sites, and 1 site in Hong Kong.
And how many staff are you currently looking after?
550 members of staff in total. We’re looking to settle
things down so growth is on hold at the moment. We’re just
focusing on developing the existing structure.
Has Europa been presented with any awards?
We were awarded the Improving Supply Chain award by
SHD Magazine!
What are your plans for the company for the next 2-5 years?
We are aiming to create organic growth by expanding
our sales team as well as expansion through acquisitions.
It is not our intention to build our own operations on the
continent. But it is our aspiration to build a much bigger
business within the UK. In the short term we have plans to
expand our portfolio of direct, daily services to and from
the continent. We intend to substantially increase our air
and sea business and over time to expand the number of
logistics sites that we operate from.
What’s next for Andrew Baxter?
I just want to work in our industry long term and build the
biggest most successful thing I can. I like the industry and I
like the people – that’s one of the major factors of me being
here. People ask me if I’m looking to sell the company, and
it’s simply not what I want to do. I just want to expand this
business and work happily among people who enjoy their
jobs as much as I do.
If you were to give advice to someone who holds aspirations to follow your example, what would it be?
So long as you have a well thought through plan, and you
are sure you can create genuine value for your customers,
you’ll get there. Just get stuck in. It will be scary to begin
with, but just keep going and in the end it will be ok.
ANDREWSAYS...
We are aiming to
create organic growth...
as well as expansion
through acquisitions.
Q
Q
Q
Q
Q
Q
Q
Q
A
A
A
A
A
A
A
A
34 FORWARDER magazine | January 2016
The freight and logistics industry has experienced a recent
increase in M&A activity, in particular over the last twelve
months. The industry has seen some of the highest deal
numbers, SMEs and large corporations alike.
Increased desires from both buyers and sellers to complete deals,
along with a better economy, were factors in this growth. Ultimately
two parties enter into a transaction: the buyer is able to finance a
deal and the seller intends to pass their company on. The improved
economy now means that buyers are better financed and as a result
have more confidence in making acquisitions, and they are able to
commit to the true value of a target company.
This increased confidence has a domino effect with more buyers
prepared to pay a reasonable price for acquisitions; the owners looking
to sell are more willing to do so as they feel the sale is worthwhile.
There are three primary market drivers for M&A and they are...
Entrepreneurial relief (ER)
With the re-election of a Conservative government, we
expect to see the continuance of ER at its current level for
at least the next five years. Margaret Hodge, the Labour
chair of the parliamentary Public Accounts Committee, made
comments in regards to a change in ER, potentially scrapping
it altogether, which will not come to fruition.
Recession
The recession is over and fears of a double dip were dispelled in
2010. GDP exceeded its pre-recession peak by Q3 2013 so many
companies that were suffering now have a solid three years of
accounts. A large number of M&A deals are based on the previous
three years EBITDA figures and so, with offer values increasing,
the frequency of completed deals has risen accordingly.
Buying power
The market is seeing more and more companies begin to
look at acquisitions for the first time as a result of increased
performance, healthier balance sheets and retained cash.
If financially viable, acquisition is a brilliant alternative to
recruitment when looking to secure new business and this has
seen a flourish of buyers coming to the market adding in excess
of one hundred and fifty to our registered list in 2014 alone.
M&A FOCUS
MERGERS& ACQUISITIONS IN THE FREIGHT FORWARDING INDUSTRY
FORWARDER magazine | January 2016 35
And the network.We can deliver the phone.
+44 1279 682 173 l [email protected] l www.volga-dnepr.com
Our unique cargo fl eet gets everyone talking, not to mention our 25 years’ experience of keeping our
customers’ businesses moving. Big or small, simple or complex, we make sure your cargo is always
delivered as promised. From the latest Smartphone to the most sensitive satellites, we’re the only
people you need to call. And now, our Engineering & Logistics Centre promises you total peace of
mind by managing your most complex transportation challenges door-to-door, anywhere in the world.
So, whether you need to move the phone or the network, we’re with you all the way.
And the network.We can deliver the phone.
+44 1279 682 173 l [email protected] l www.volga-dnepr.com
Our unique cargo fl eet gets everyone talking, not to mention our 25 years’ experience of keeping our
customers’ businesses moving. Big or small, simple or complex, we make sure your cargo is always
delivered as promised. From the latest Smartphone to the most sensitive satellites, we’re the only
people you need to call. And now, our Engineering & Logistics Centre promises you total peace of
mind by managing your most complex transportation challenges door-to-door, anywhere in the world.
So, whether you need to move the phone or the network, we’re with you all the way.
Our unique cargo fleet gets everyone talking, not to mention our 25 years’ experience of keeping our customers’ businesses moving. Big or small, simple or complex, we make sure your cargo is always delivered as promised. From the latest Smartphone to the most sensitive satellites, we’re the only people you need to call. And now, our Engineering & Logistics Centre promises you total peace of mind by managing your most complex transportation challenges door-to-door, anywhere in the world.
So, whether you need to move the phone or the network, we’re with you all the way.
[email protected] | [email protected] [email protected] | [email protected] www.volga-dnepr.com
36 FORWARDER magazine | January 2016
Hazcheck Online is a web-based system for shippers and freight forwarders to check their dangerous goods shipments against the IMDG Code. This system checks stowage, segregation and packaging requirements and produces a dangerous goods note which can be sent to a shipping line. ADR checks can also be made when the shipment is under a combined IMDG Code/ADR journey. Having the correct information on the Dangerous Goods Note can make the difference between having your shipments rejected or them leaving on time. Prices start from GBP 100 for an annual subscription. Computer download version also available. Free trials. www.hazcheck.com
IMDG Code e-learning is web-based training, developed in collaboration with the International Maritime Organization, for all shore side staff involved in the handling and transport of dangerous goods by sea. We offer several levels of training in accordance with the requirements of the IMDG Code including a course specifically for freight forwarders. All course material is available online and a course completion certificate is provided. Courses are set up on an administrator system for management of any number of courses on a local, regional or global level. Prices start at GBP 55 per course.Free trial. www.imdge-learning.com
Compliance, efficiency and safety in dangerous goods transport
T: +44 (0)1325 466672 E: [email protected]
Shipping Dangerous Goods by sea?Stop your shipments from being rejected at the dock!
Time is money!
Exis Technologies is a leading global supplier of systems for the management of dangerous goods in sea transport and
web-based training courses for the transport industry. For over 25 years major container lines, ferry operators, freight
forwarders, ports and shippers have been relying on Hazcheck Systems from Exis for regulatory compliance, efficiency
and safety in their global operations.
We can save you time and money with our Dangerous Goods compliance systems and IMDG Code training courses. All based on IMDG Code Amendment 37-14 which is mandatory from 1 January 2016.
EXIS NOVEMBER ADVERT.indd 1 19/11/2015 15:56
FORWARDER magazine | January 2016 37
Lorriers Zrt., is a Budapest-based, privately held company
with operations throughout Hungary. It boasts a fleet of
40 vehicles and a group of staff with a combined 100 years’
experience in logistics.
Founded by Ferenc Federer, Lorriers Zrt. focuses on specialist areas of
road freight and distribution across Hungary and neighbouring countries,
also providing specialist logistic support to some of the biggest names
in the pharmaceutical, medical and perishable industries. Whilst Ferenc
brings over 25 years of experience in logistics alone, having spent much
of his career within the Central/Eastern European markets.
Lorriers Zrt. will integrate with our existing operation in Budapest
working out of our state-of-the-art facility in Forwarder’s Plaza.
We’re delighted to welcome Ferri and his team into the Maltacourt
Hungary family.
Paul Szeman, Maltacourt Hungary MD
Over the next few weeks Lorriers Zrt. will transition into Forwarders
Plaza, which currently holds the Maltacourt Hungary team. In the
longer term Lorriers will evolve into a new division of Maltacourt
Hungary focusing on transport and distribution within the region
and further expanding our European footprint. Lorriers is a fantastic
strategic addition to Maltacourt which will help to widen the scope
of our services and further benefit our customers.
Ferri will continue to lead the division as a Director with responsibility
for the on-going commercial development, supported by Paul
Szeman, who will also hold Directorial responsibility.
Ferenc Federer added: We are thrilled to be acquired by
Maltacourt; we see significant synergies and we look forward to
leveraging our own strengths along with the existing capabilities
of Maltacourt to bring additional value to our customers whilst
working to develop new opportunities.
The acquisition of Lorriers Zrt. has brought a substantial
increase to the scope of services and capabilities now available
to Maltacourt Hungary Kft., both through CEE region and
the rest of Europe.
We are proud to announce our acquisition of Lorriers
Zrt.; we continue to look for acquisition opportunities with
like-minded businesses that can expand our customer base
and further strengthen our relationship with existing clients.
By adding Ferenc and Lorriers Zrt. to the Maltacourt Group
we feel we’ve achieved this and we are excited to offer these
capabilities across our global network in support of our
international partners.
Matt Beech, Maltacourt CEO
MALTACOURT HUNGARY ACQUIRES
LORRIERS ZRT.
New office
address...
Lorriers Zrt.
Forwarder’s Plaza
H-2045 Törökbálint
Tó Park u. 3
Budapest
Main industry contacts...
Ferri Ferenc
Paul Szeman
38 FORWARDER magazine | January 2016
M&A FOCUS
Headford Mergers & Acquisitions is coming to the close
of the third year trading and, as you would expect of a
highly driven, constantly growing company, we have had
our most successful year to date.
With eight completed acquisitions across the department, four
new staff members employed to add to the team and a wealth of
both buy-side and sell-side contacts added to the pipeline for the
forthcoming year, Headford M&A has really gone from strength to
strength during 2015.
It’s always difficult to put a finger on exactly what makes an entire
company tick but in all honesty it’s likely to be a combination of
factors. Headford has a set of core values not only influencing the
way we do business but also the way we grow the company.
From micro-enterprise status to SME we have worked tirelessly to
employ the best talent in the industry. With each consultant within
the group focused on achieving the same goal and working as a team
to do so, we have started to see this pay off.
Specialism
Working exclusively in the freight industry,
we have established ourselves as a specialist.
Integrity
We conduct our clients’ exit strategies with the
utmost attention to detail, ensuring that every
need is met along the way.
Adaptability
Being flexible when presented with any issue is
imperative to our work. This has enabled us to
overcome hurdles in a number of transactions.
Of course things don’t stop after a successful year and we
have ambitious and aggressive plans in place to grow the M&A
division further in 2016. The wheels are in motion to add
to the headcount in the new year not only in new business
consultants but senior advisors too, all to manage the ramping
up of current and pipeline client base. We have also planned
expansion in to one or two different subsectors which whilst
still in the early stages is looking very promising.
M&A TEAMGOES FROM SUCCESS TO SUCCESS
WANT TO KNOW MORE?Contact Headford M&A for more information...
T: +44 (0)1454 275 941
M&A FOR THE GLOBAL
FREIGHT INDUSTRY
FORWARDER magazine | January 2016 39
SELLER OF THE MONTH
EUROPEANROAD FREIGHT
SPECIALISTFOR SALE
LOCATION:The South, UK
STORAGE 10%
AIR/OCEAN5%
EURO ROAD85%
FINANCIALS Turnover £4.8m
Gross profit £1.3m
Net profit £277k
GET IN TOUCH +44 (0)1454 275 931
Ref. 04118
Company ref. 04118
Key Business features:
• Groupage, part and full loads, warehousing and express transport provider
• Well-established after trading for over twenty years
• Strong annual sales and turnover/gross profit ratio – consistently profitable and experiencing a growth period
• Well-equipped warehouse on long-term lease with break clause
• Very good customer spread: circa 400 trading clients with the largest accounting for only 7.5% of revenue
• Experienced, loyal and extremely capable senior management team – succession plan already in place
• Owner beginning exit strategy to retire – happy to commit to handover period Specialists in European road freight
40 FORWARDER magazine | January 2016
A report by the Baker Dearing Educational Trust identified that
young people have an outdated perception of the logistics
industry and may consider it as a low skilled profession. The
industry is struggling to target those with qualifications, due to this
skewed viewpoint and many overlook the diverse roles available in the
sector. From software engineers to data analysts, the logistics industry
is constantly advancing and is becoming increasingly more technical. IT
skills are now essential with many roles requiring high-level expertise
in STEM (Science, Technology, Engineering and Maths) subjects.
From hosting careers evenings to creating and implementing its first-
ever graduate scheme this year, Rhenus is showcasing a number of
ways to tackle the lack of fresh talent entering the industry.
The logistics sector needs to consider a more creative approach
with regards to its graduate recruitment. A new strategy is needed
across the board to educate students about the opportunities
available in logistics. A rise in technology means multi-skilled jobs
are now the norm, and this has created an array of new roles in the
industry. ‘Businesses should cast their net wider when looking for
potential graduates and school leavers and consider students from
non-traditional subjects. Qualifications could range from a flare in
maths to a degree in IT, as the logistics industry continues to advance
alongside technology. It is important to recognise people with the
right skill set and attitude, rather than knowledge of the sector.
David Williams, Managing Director, Rhenus
COMBATTING THE LOGISTICS SKILLS FAMINE
RHENUS IS PIONEERING A FRESH APPROACH TO
GRADUATE RECRUITMENT
DOES LOGISTICS HAVE AN IMAGE PROBLEM?
RECRUITMENTFOCUS
The UK is facing a chronic lack of skilled personnel within
a number of industries including construction, IT and
manufacturing. It seems the logistics industry in particular is
suffering more than others, with the FTA recently warning that the
skills shortage in the sector has reached crisis point. The logistics
sector underpins the operation of many other businesses and its
overall contribution to the economy is huge. A lack of young people
being attracted to join this important sector coupled with the aging
profile of workers is recognised as a real concern. A survey conducted
by recruitment agency Blue Arrow discovered that 80% of a logistics
workforce studied were aged between 35 and 60, with just 20% in
their twenties and early thirties. In addition to this the UK Logistics
Conference Index recently noted the supply chain sector will need an
additional 650,000 workers between now and 2020 to meet its needs
and warned there isn’t enough new talent coming into the industry.
FORWARDER magazine | January 2016 41
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Artwork final.indd 1 16/03/2015 18:04
42 FORWARDER magazine | January 2016
FORWARDER magazine | January 2016 43
Rhenus recently employed two graduates at the end of
2014. Chester University Archaeology graduate, Michael
Beeston, is currently completing the programme, based at
Rhenus Bradford. Throughout the 24-month scheme, Michael will
be working closely with the team in Germany, developing a new web
tool. The Road Transport Management System (RTMS) calculates
journeys and will be integrated across the whole of the UK initially
and eventually implemented internationally.
Beeston said: When I was searching for jobs I spotted the Rhenus
graduate scheme advertised on a job site, this was one of few that
specified that experience in logistics was not necessary. This was
great news for me as I had studied archaeology at university but
didn’t consider this as a long-term career. Throughout my studies
I looked at different industries and I found a spark for logistics. I
knew that it was more than just trucks and really did my research
to understand the deeper functions behind the industry. Acquiring
particular skills in my studies, such as quantitative data handling and
health, safety and risk awareness, I could see how these could be
transferred and used to my advantage in the logistics industry.
Beeston continues: During the first couple of months I had a
steep learning curve, full of memorising terminologies to internal
training sessions. This has now all paid off. I’ve already had the
opportunity to travel to Germany six times and there are plans
in the pipeline to travel further in Europe. I feel incredibly valued
at Rhenus and would recommend the graduate scheme for
anyone looking for a long-
term career. If you have a
determined frame of mind,
leadership qualities and
can commit to a project
then you should consider a
career in logistics. Logistics
truly is a job for life.
David Williams concludes: ‘Education needs to take place at the
grass-roots level with schools, so students can understand what
logistics entails and what future they can have in this industry. If this
is done successfully, we may have a chance at bridging the gap to help
sustain growth in the UK’s logistics industry. We’re part of one of
the most important sectors driving the economic growth and as the
sector grows, it is crucial we play a part in supporting and inspiring
the next generation. The reason we have created our graduate
scheme programme is to provide a career for aspiring graduates
and encourage students to consider a career in the logistics industry.
We’re delighted with Michael’s progress, especially as he had no
specific experience in logistics. With this in mind, companies should
really look at being more open minded in the recruitment process
by taking note of the character of candidates, not just the specific
qualifications presented.
44 FORWARDER magazine | January 2016
RECRUITMENTFOCUS
Diamond Logistics is on a mission to build a like-
minded network of freight forwarders and logistics
professionals looking for their next move in logistics.
With a rapidly expanding network across the UK Diamond
Logistics has expanded in size and reach since its original
inception in 2012. With 25 sites nationwide and with 29
locations sold, Diamond Logistics was the fastest growing
courier company in the UK in 2014.
The current set of franchisees stretches from Bournemouth
to Basildon and Bolton. With a number of existing courier
companies and master subcontractors on board Diamond
Logistics is looking to extend its geographical reach in 2016
to key locations including Ipswich, Cambridge, Manchester,
Liverpool and Crawley.
All Diamond Logistics franchises offer same-day, next-day,
domestic and international, and remote storage solutions
through their own locally owned and managed depots. By
using a combined, centralised booking system clients are
able to book multiple parcels and consignments destined for
multiple locations whether domestic or worldwide. Backed
by Diamond’s competitive rates with national carriers
including UKMail, TNT, Yodel and DX, clients get the best of
both worlds: local customer service within the infrastructure
of a national network.
As a master subcontractor I was providing the most essential part
of a courier company but somebody else was taking the lion’s share
of the profits! I am now loving the fact that, working with Diamond,
the harder I work the more I get rewarded. The Diamond team are
supportive and ambitious, they want to see all of the franchisees
grow and provide all the necessary tools for us to build businesses
with a million pound turnover.
Hon Leung, Managing Director of Diamond Logistics in Bournemouth
As part of the support provided, Diamond Logistics central team
will administer all carrier invoices, meaning that the franchisees are
able to concentrate on their core business, develop sales and manage
customer service for their clients. In addition, franchisees get regular,
one-to-one network support and marketing advice to strengthen
and amplify their businesses locally.
Whether you are starting your own business or adding something to
your existing courier company a Diamond franchise could be exactly
what you are looking for to strengthen your operations in 2016.
Combined with minimal capital expenditure, reasonable working
hours and a proven formula, it’s very different from the established
norm...ground breaking in the UK courier industry.
If you are considering your next move in the logistics industry contact Ali Dolphin, Head of Marketing and Franchise Recruitment for Diamond Logistics, on 01483 342175 or email ali.dolphin�diamondlogistics.co.uk
CONSIDERING YOUR NEXT MOVE IN THE FREIGHT FORWARDING INDUSTRY?
FORWARDER has partnered with Forwardingjobs to bring you the best recruitment information, so give them a call:
T: +44 (0)1454 275 937
FORWARDER magazine | January 2016 45
Considering your next move
in the freight forwarding industry?
reallygoodcouriers...
A courier franchise with a difference. Franchises start from £14,998 (location dependent) plus your depot set-up costs.
Are you ambitious and self-motivated?
Do you wish to be rewarded by your own hard work?
Do you want long term support and a sense of belonging to a team?
Do you want to retain your sense of individuality yet be part of a network that enables you to compete with the national and international courier companies and their buying power?
Are you totally committed to excellent client service?
If you are considering your next move in the logistics industry contact Ali Dolphin, Head of Marketing and Franchise Recruitment for Diamond Logistics on 01483 342175 or email [email protected]
FreightForwarding_220x280_Advert.indd 1 17/12/2015 12:17
46 FORWARDER magazine | January 2016
FORWARDER magazine | January 2016 47
If you have the ambition and ability to run your own freight
forwarding business but want support, infrastructure and on-
hand advice then Cargo Call would like to talk to you.
They are looking for teams of two or more to take on responsibility
for the sales and back-office function across a number of regions in
the UK. Some regions are already taken. You will need the capability
to run and grow a company, following our client’s business formula
and process. You buy the rights to an exclusive territory, a business
management system, a supplier network, with immediate access to
over 50 years of combined expertise and support from a growing
brand. As part of the franchise agreement you receive coaching, advice
and encouragement, helping you grow your new air, sea and road freight
logistics business. No requirement for investment in warehousing or
vehicles – just access to an office and good communication facilities.
TIME TO BE YOUR OWN BOSS?
T +44 (0)1454 275 937
Give the
team a call:
The recruitment team at
ForwardingJobs is ready to help put
the right people in the right place at
the right time. Get in touch...
www. .com
48 FORWARDER magazine | January 2015
RECRUITMENTFOCUSSPONSORED
BY
Forwardingjobs, the global jobsite for the freight industry
Offering a dedicated job page with full company branding included on the
recruiters directory, enabling candidates to click directly onto your job page.
Various banner advertising available on home page of Forwardingjobs...
...be a featured recruiter for the industry. Options of loading jobs
on directly or having an Account Manager load the jobs on for you.
Easy to link with multi-loading job sites such as Broadbean.
Offering a sifted CV process—at point of application—allowing only the most
suitable CV’s get through. Various targeted marketing campaigns can be included;
email shots to relevant candidates; used in conjunction with Forwarder Magazine.
Contact our advertising team to discuss how Forwardingjobs can be an integral tool
in your company’s recruitment strategy. Either email [email protected]
or [email protected] or call on 01454 275 937.
Our team will take you through the various packages we offer.
The freight industry job board
Job details
• Must have experience in air & sea imports
• Experience in customs entries required
• Working for a top-5 international freight forwarder
• Company offer industry leading training and ongoing career progression
General Manager (air & sea freight)
Location London Heathrow, UK
Salary Description £40K - £60K + bonuses + benefits package
Job Ref. 47998
Sales Director (associate)
Location Essex, UK
Salary Description Neg
Job Ref. 47999
UK Overseas Manager
Location Birmingham, UK
Salary Description £37,000 - £45,000
Job Ref. 47995
Senior Import Clerk
Location Manchester, UK
Salary Description Neg
Job Ref. A3481
Senior Account Manager
Location Nottingham, UK
Salary Description Neg
Job Ref. K3582
Air and Ocean BDM / USA Route Development Manager
Location London Heathrow, UK
Salary Description Neg
Job Ref. 47995
Job details
Due to someone retiring at the end of this year, the company are looking for a General Manager to be based out of their Heathrow Air & Sea Freight Office.
Responsibilities and experience needed
• Managing 14 staff (administrators and operators)
• Hands-on operational experience needed
• Must have experience of air and sea freight sales and management
Job details
Due to the Managing Director retiring within 12 months, the position of non-associate director has become available
• Responsible for new business sales and a small team
• Potential for position to develop in to a director at board level
• Dealing with air, ocean and road freight
• Position is available due to company growth and success
Job details
• Managing team of operators and sales staff
• Developing our clients air and sea product to increase revenue
• Required to build and implement business strategies to increase margins and profit
• The successful candidate needs to have managerial experience, a fantastic communicator and extremely commercially driven
Job details
• 3 years selling road international freight
• Major accounts held in retail and supermarket distribution centres
• Covers Northampton area
• Main trade routes are into Europe
• Excellent package, plus car and great bonus
Job details
• Representing Global Freight Forwarder – Depot Turnover of £10m in 2014
• Key sales experience in Far east / USA required
• Working directly with branch manager to drive and develop existing and new clients
• New position created for further drive in sales for 2016
• Salary range 30-50k basic depending on experience with great benefits
JOBS
To apply: 01454 275 934
To apply: 01454 275 934
To apply: 01454 275 934
To apply: 01454 275 935
To apply: 01454 275 935
To apply: 01454 275 935
Job details
• Management of all related airfreight services, in the automotive, pharmaceutical, and aeronautical sectors
• Develop Commercial strategy for the Heathrow business, and increase sales, in conjunction with the Group sales strategy
• Excellent career development and training
Air Freight Specialist
Location London Heathrow, UK
Salary Description Neg
Job Ref. DJ181131
Branch start up
Location Midlands, UK
Salary Description Neg
Job Ref. J3480
Air Import Co-ordinator
Location London Heathrow, UK
Salary Description Neg
Job Ref. JP1823
Commercial Branch Manager
Location London Heathrow, UK
Salary Description £50-55k plus £6k car allowance plus Bonus
Job Ref. FJMB234
European Freight Transport Operator
Location Essex, UK
Salary Description Neg
Job Ref. FJOW345
Freight Sales Manager
Location London, UK
Salary Description £40-50k plus car allowance, excellent commission structure
Job Ref. FJLW456
Job details
• Top-10 freight forwarder
• Fast-paced, expanding company
• Need an air freight Specialist who can hit the ground running
• Have a good book of potential contacts
• Have to know the London/Heathrow area well
Job details
• New office start up in the Midlands
• Selling all services (air, road, ocean and warehousing)
• Must have an operational background
• Looking for an ambitious self-starter
• Employer has own fleet of vehicles and warehouse premises
Job details
• Global top-50 freight forwarder
• Fast-paced, expanding company
• Detailed knowledge of customs procedures and ASM Sequoia preferred
• Proven customer service experience is required
Job details
• Extensive UK and European road freight knowledge
• Experience in full loads and groupage
• Understanding of reefer and time-critical deliveries
• Confident to quote and negotiate prices
• Must be comfortable to plan routes and drivers
Job details
• Responsible of managing sales team and sales support
• Developing sales (national) strategy for 3PL business
• Be capable of achieving own new business (hunter)
• Experience in quoting for ocean, air and road
• Experience in automotive and pharma verticals
www. .com
To apply: 01454 275 957
To apply: 01454 275 957
To apply: 01454 275 957
To apply: 01454 275 952
To apply: 01454 275 952
To apply: 01454 275 952
51 FORWARDER magazine | January 2015
Deep Sea Drinks Logistics Supervisor / Manager
Location South East (Kent), UK
Candidate Ref. Candidate: RB57797
Candidate description
• 6 years freight forwarding experience
• Manages a team of 5 Operators
• Has full knowledge on everything from quotation through to billing out
• Experienced in creating and processing customs entries
• Competitive salary requirement
Air & Sea Freight BDM
Location Northern Home Counties, UK
Candidate Ref. Candidate: CY57798
Regional Sales Executive
Location South West, UK
Candidate Ref. Candidate: JG57799
Operations Team Leader
Location Manchester, UK
Candidate Ref. Candidate: A8561
European Sales Manager
Location Birmingham, UK
Candidate Ref. Candidate: K8612
UK Road Domestic Sales BDM
Location Manchester, UK
Candidate Ref. Candidate: D8491
Candidate description
• 11 Years’ experience as a supervisor for the same large freight forwarder
• 20 years in the freight forwarding industry in total
• Managed teams of up to 12 members
• Commercially minded
• Controlling monthly P&L on a monthly and quarterly basis
• Trade lanes – USA, South Africa and Australia
Candidate description
• In 2014, achieved over £175K GP in a multimodal new business sales role
• Confident of covering costs within 6 months
• 15+ years freight forwarding knowledge
• Looking for the next career step
Candidate description
• Huge client base which will allow him to bring over £250,000 GP
• Stable – 2 jobs in last 8 years
• New business hunter
• Management experience
• Multimodal experience (road bias) with Scandinavia knowledge
Candidate description
• 30% increase in annual sales figures
• Average margins: 23%
• Increased business on European UK paid business
• Driving significant growth of European and Irish groupage
• Trade lanes – Eastern Europe, North Africa and Ireland
• 20 years’ experience
Candidate description
• Stable BDM over 4 years in current role
• Currently 140% over target in 2015 after 6 months
• 130% over target in 2014
• Superb transferable business opportunities
• Strong personal Database of key clients
RECRUITMENTFOCUSSPONSORED
BY
Please call: 01454 275 934
Please call: 01454 275 934
Please call: 01454 275 934
Please call: 01454 275 935
Please call: 01454 275 935
Please call: 01454 275 935
Sales Executive
Location Manchester, UK
Candidate Ref. Candidate: D181128
Mulitmodal BDM
Location Midlands, UK
Candidate Ref. Candidate: J3912
Air Import Operator
Location London Heathrow, UK
Candidate Ref. Candidate: 4263
Candidate description
• Hit target every year for the past 5 years
• Ocean freight, european road freight, airfreight, warehousing & distribution and supply chain
• Wins accounts in excess of £2million
• Far East, Asia Markets, USA, whole of Europe
• Retail, hanging garments, fast-moving consumer goods, automotive, healthcare
Candidate description
• 10 years’ experience selling all services (air, road, ocean & warehousing)
• Verticals include: automotive, retail & general cargo
• Stable with 2 companies in 10 years
• Achieving £450K+ revenue new business per year
• Covering a national patch
Candidate description
• Experienced in air importing procedures, responsible for the full creation of airway bills
• 100% air import, using ASM Sequoia, Impatex & Chief
• Previous verticals dealt with include temperature-controlled goods, dangerous goods & general cargo
• Valid Aviation Security Level D & Dangerous Goods Certificate
• China, Middle East, Far East and Western Europe
CANDIDATESOcean Import Specialist
Location Essex, UK
Candidate Ref. FJOW30456
BDM Air & Sea Freight
Location Manchester, UK
Candidate Ref. FJLW31245
Sales Manager
Location London, UK
Candidate Ref. FJLW32456
Candidate description
• Confident with A-Z process including bills of lading and customs entries
• Currently quotes and negotiates rates with major accounts
• Experience 70% export 20% import
• Confident with A-Z process including bills of lading and customs entries
• Handles FCL, LCL and groupage for all deep sea
• Enjoys providing an excellent standard of customer service
Candidate description
• Overachieving New Business Sales Executive based in Manchester selling freight on a National level
Achievements
• 2015 – brought £180k GP new business
• Verticals: air (70% bias) and sea freight in general cargo, automotive, retail, pharmaceuticals and chemicals
• Number of accounts: 220 accounts brought on since 2012
• Trade lanes: Far East, Middle East and USA
Candidate description
• Experienced Sales Manager responsible for Sales Department
Achievements
• 2015 – Personally achieved £120k GP new business
• Direct Reports: 12 sales people, external and internal
• Responsible for: annual new business turnover £5.2million
• Trade lanes: North America, South America, South Africa & Europe
Please call: 01454 275 957
Please call: 01454 275 957
Please call: 01454 275 957
Please call: 01454 275 952
Please call: 01454 275 952
Please call: 01454 275 952
forwardingjobs Ltd
8 Apex Court
Almondsbury Business Park
Bristol BS32 4JT
T +44 (0)1454 275 937
forwardingjobs.com key site stats
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Visits per month
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registering per month
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The Global Recruitment Solution for the Freight Industry
Q&A with...
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54 FORWARDER magazine | January 2016
Don’t just agree to agree
There are often clauses included in contracts requiring the parties
to negotiate at some future date. Generally these clauses are
unenforceable and expose the parties to the risk of deadlock,
requiring the courts or an arbitrator to step in.
The battle of the forms
The last contractual terms that both parties see and don’t reject before
they conclude a contract are usually the terms governing the agreement.
Make sure your terms—not theirs—are binding by getting them in last.
HOW TO MANAGECONTRACTUALRISK
FORWARD LAW
IN FREIGHT FORWARDING
WITH
The large
print giveth...
...and the small print taketh away
Bills of lading can have massive quantities of terms on the reverse
in minute type. Reading all these and considering their effect takes
significant effort but is essential, particularly at the beginning of a
new contractual relationship.
Ask to see documents referred to in the contract
Terms may incorporate further documents which might include
additional obligations on the parties. It’s easy to ignore these but
do so at your peril.
Barry Hayes Partner, Tozers LLP
WANT TO KNOW MORE?Tozers is a leading firm of solicitors with offices in Exeter, Teignmouth and Newton Abbot.
+44 (0)1392 207020 [email protected]
FORWARDER magazine | January 2016 55
...in the business of delivering promises
...delivering the personal touch
Head Office: Woodland House, Montrose Road, Dukes Park Industrial Estate, Chelmsford, CM2 6TE T: +44(0) 1245 619 900 F: +44(0)1245 619 814
W: www.woodland-group.com
Awards and recognitionmean nothingwithout the hardworking people behind them.
OUR NEW FULFILMENT
CENTRE IS NOW OPEN!
ASK FOR DETAILS
Our Services:Worldwide Air & Sea FreightUK & European DistributionEnd to End Supply Chain Product Finishing & Fulfilment Sports LogisticsShort & Long Term Storage Contract Logistics Customs Consultancy Cargo Insurance
56 FORWARDER magazine | January 2016
FORWARDER magazine | January 2016 57
. c o m
. . . c o m i n g s o o n
WIN £200...see p.58 for details.
58 FORWARDER magazine | January 2016
THE LAST WORD...
WIN £200
NEXTMONTH
I hope you have enjoyed reading this, our launch edition, which
has been created purely so that our potential advertisers may
have a clear understanding of our exciting new publication.
The magazine will be sent in print format to 16,000 freight
forwarding professionals from January on a monthly basis and will
have an exciting write up each month from one of the industry’s
leading names.
We already have senior Directors of DHL, IJS and Europa helping to
cover the first quarter of 2016. If you sell your services or products
to the freight industry then our magazine will provide an unrivalled
method for reaching your targeted audience.
Lauren O'Driscoll, Editor
As this is a new publication we would welcome your feedback.
What content would you like to see in future editions? What
do you think of the design? Are the articles easy to read and
follow? Is the magazine too long? Too short?
Send us your feedback on the magazine before
31 January 2016 and your name will be entered
into a draw to win £200 in vouchers for one of a
selection of stores.
Please email your feedback to:
FORWARDER magazine | January 2016 59
PUBLISHED BY
Freight Media Ltd
Unit 8 Apex Court,
Almondsbury Business Park,
Bristol BS32 4JT
www.facebook.com/forwardermagazine
www.facebook.com/freightmedia
EDITOR
Lauren O’Driscoll
+44 (0)1454 628 771
COPY EDITOR
Natalie Rowlings
ADVERTISING
Georgia Cole
+44 (0)1454 628 794
MARKETING & SUBSCRIPTIONS
Chris Tissier
DESIGN
Tim Headford
Please visit us online at
www.forwardermagazine.comWhen you’re finished with this magazine,
please recycle it.
If you would like your editorial to feature in next month’s
magazine, please contact our editor, Natalie, using the contact
details to the right.
If you would like to advertise in FORWARDER magazine, full details
of our rates and technical specifications can be found in our media
pack; please email us for a copy.
FORWARDER magazine is free. Please email Chris for a subscription
form at [email protected]
INDUSTRY NEWS Cardinal ship 220kg Ralph Lauren handbag to Kuwait
Challenging the norm in Asia Pacific
John Good Shipping's new London Gateway Logistics Centre
ASK THE EXPERTS CMA CGM's Mark Palmer talks about containers in Europe
MOVE IT LIKE... Andrew May, Managing Director, DHL Freight
M&A FOCUS Maltacourt acquires Mili-Cargo Kft.
RECRUITMENT FOCUS More jobs and candidates from Forwardingjobs.com
TECHNOLOGY FOCUS John Good's implementation of EDI
FORWARD LAW Drivers' fixed penalty notices: should you just pay them?
60 FORWARDER magazine | January 2016
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