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Foundation Certi�cate in
Business Analysis
Hotline 020 30867970
Together,
Shaping your future
About us
Why Choose Us as a Learning Provider?
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Global Edulink is a leading online learning and training
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We believe that everyone should have the
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Mission
Always Looking to Improve
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Foundation Certi�cate in
Business Analysis
Gain a clear understanding of the essentials of
business analysis and gain practical experience
on how to apply core analysis techniques within
a working environment. This is a comprehensive
course that o�ers new and experienced business
analysts with the right tools and techniques to
perform business analysis roles. The course is
perfect for individuals working as Business
Analysts, Project Managers and Business
Managers who want to get certi�ed.
You will become competent at the end of the
Foundation Certi�cate in Business Analysis and
gain in-depth skills of understanding how to
perform the role of a business analyst. Some of
the key topics the course will cover include
analyse and manage stakeholders, how to model
business process, learn investigation techniques
which includes interviews, observations and
prototyping.
The course will equip learners with in-depth
knowledge that will enable them to become
Why study at Global Edulink?This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered
through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An e�ective support
service and study materials will build your con�dence to secure your quali�cation.
successful Business Analysts. You will learn the fundamentals and how to apply them in any industry. The course will help
learners maximise their chance of gaining employment in their desired job role.
OVERVIEW
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Method of Assessment:Certi�cation is achieved by the successful completion of a computer based examination.
Exam Details: Duration: 1 hour
Computer based exam
Multiple choice
Closed book
Pass mark: 65%
Note : O�cial exam Vouchers can be requested/booked when you are ready to take your Exam. (exam vouchers will be
given upon full payment)
Certi�cation:Successful learners will be awarded a Foundation Certi�cate in Business Analysis
Awarding Body:BCS, The Chartered Institute for IT, is committed to making IT good for society. We use the power of our network to bring
about positive, tangible change. We champion the global IT profession and the interests of individuals, engaged in that
profession, for the bene�t of all.
Whether it's using a computer for the �rst time or taking the lead in an organisation's agile transformation. With �exible
learning and rigorous assessment, our quali�cations show employers and customers that you’ve achieved the
globally-recognised benchmark in relevant skills and competence.
Entry Requirements:Learners should be age 16 or over, and must have a basic understanding of Maths, English, and ICT.
1. What is Business Analysis? - Free
What is Business Analysis
01.1 De�nition of a Business Analyst
01.2 Origins of Business Analysis
01.3 Development of Business Analysis
01.4 The scope of Business Analysis work
01.5 Taking a holistic approach
01.6 Roles and Responsibilities of a BA
2. The Competencies of a Business Analyst - Free
The Competencies of a Business Analyst
02.1 The Competencies of a BA
3. Strategy Analysis
03.1 Context of Strategy
03.2 De�nition of Strategy
03.3 Levels of Strategy
03.4 Strategy Development
03.5 External Environment Analysis
03.5.1 PESTLE
03.5.2 Porters 5 Forces
03.6 Internal Environment Analysis
03.6.1 MOST
03.6.2 Resource Audit
03.6.3 Boston Box
03.7 SWOT Analysis
03.8 Executing Strategy
03.9 McKinsey’s 7 S Model
03.10 Balanced Business Scorecard
03.11 CSF’s and KPI’s
4. The Business Analysis Process Model
04.1 An Approach to Problem Solving – Isaksen & Tre�nger
04.2 Stages of the Business Analysis Process Model
04.2.1 Investigate Situations
04.2.2 Consider Perspectives
04.2.3 Analyse Needs
04.2.4 Evaluate Options
04.2.5 De�ne Requirements
04.2.6 Deliver Changes
COURSE CURRICULUM
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5. Investigation Techniques
05.1 Interviews
05.1.1 Preparing for Interviews
05.1.2 Conducting Interviews
05.1.3 Following up on the Interview
05.2 Observations
05.2.1 Types of Observations
05.3 Workshops
05.3.1 Preparing for the Workshop
05.3.2 Facilitating the Workshop
05.3.3 Workshop techniques
05.3.4 Following up on the Workshop
05.4 Scenarios
05.4.1 Process for Developing Scenarios
05.4.2 Documenting Scenarios
05.5 Prototyping
05.6 Quantitative Approaches
05.6.1 Surveys or Questionnaires
05.6.2 Special Purpose Records
05.6.3 Activity Sampling
05.6.4 Document Analysis
05.7 Documenting the Current Situation
05.7.2 Rich Pictures
05.7.3 Mind Maps
6. Stakeholder Analysis and Management
06.1 De�nition of a Stakeholder
06.2 Stakeholder Categories
06.3 Analysing Stakeholders
06.4 Power Interest Grid
06.5 Stakeholder Management Plan and Assessment
06.6 Understanding stakeholder perspectives
06.6.1 Soft Systems Methodology
06.7 Analysing the Perspectives – CATWOE
06.8 CATWOE Examples
06.9 Business Activity Model
06.9.1 Types of Activities
06.9.2 Creating a BAM
06.9.3 BAM example
06.10 Developing a Consensus Model
7. Modelling Business Processes
07.1 Organization Context
07.1.1 Functional View of an Organization
07.1.2 Process View of an Organization
07.2 The organisational view of business processes
07.3 Porter’s Value Chain
07.4 Value Propositions
07.5 Process Models
07.6 Business Events
07.7 Developing Process Models
07.8 Analysing the As – Is Process Model
07.9 Improving Business Processes (to – be processes)
07.10 Business Rules
8. De�ning the Solution
08.1 Gap Analysis
08.1.1 Framework for Gap Analysis (POPIT)
08.1.2 Formulating Options
08.2 Business Architecture
08.2.1 De�nition of Business Architecture
08.2.2 Business Architecture Techniques
08.2.3 De�nition of a Capability Model
08.2.4 De�nition of a Value Stream
08.2.5 Example of a Value Stream
9. Making a Business and Financial Case
09.1 Business case in a project lifecycle
09.2 Identifying Options
09.3 Assessing Project feasibility
09.4 Force Field Analysis
09.5 Structure of a Business Case
09.5.1 Categories of costs and bene�ts
09.6 Impact Assessment
09.7 Risk Assessment
09.8 Investment Appraisal (Payback)
09.8.1 Discounted Cash�ow (net Present Value)
09.8.2 Internal Rate of Return
09.9 RAID and CARDI log
10. Establishing the Requirements
10.1 Framework for requirements engineering
10.2 Actors in Requirements Engineering
10.3 Requirements Elicitation
10.3.1 Levels of Tacit and explicit knowledge
10.3.2 Requirements elicitation techniques
10.4 Techniques and knowledge types
10.5 Requirements Analysis
10.5.1 Requirements Filters
10.6 SMART Requirements
10.7 Requirements Validation
11. Documenting and Managing Requirements
11.1 Requirements Document – Structure
11.1.1 Requirements Document – Content
11.2 Requirements Catalogue
11.2.1 Types of Requirements
11.2.2 Hierarchy of requirements
11.2.3 Documenting a requirement
11.3 Managing Requirements
11.4 Requirements Traceability
12. Modeling Requirements
12.1 Modelling System functions – Use Case Diagrams
12.2 Modelling System Data – Entity Relationship
Diagrams
12.3 Class Diagram
12.4 Class Diagram Associations
13. Delivering the Requirements
13.1 Delivering the Solution
13.2 Context
13.3 Lifecycles
13.3.1 V-Model
13.3.2 Incremental
13.3.3 Iterative
13.3.4 General Agile Model
14. Delivering the Business Solution
14.1 BA Role in the Business Change Lifecycle
14.1.1 BA Role Business Change Life Cycle – Design
Stage
14.1.2 Design Stage – Information Technology
14.2 Implementation Stage
14.2.1 Implementation Stage – SARAH Model
14.3 Realisation Stage – Bene�ts Plan
14.3.1 Realisation Stage – Bene�ts Realisation Report
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E�ective Lessons
All courses have been designed by experienced instructors and
delivered through interactive teaching techniques
Quality Videos
An easy to understand yet detailed course syllabus.
Gain a Quali�cation
Learners will receive an end of course test and certi�cate.
Tutor Support
Experienced tutors will be on hand to o�er you support and guidance by email.
Fully Veri�able Certi�cate
Any future employers can validate your quali�cation via our website 24/7.
12 Months Access
You will have access to the course for 365 days.
Our online courses are extremely popular. Book today to secure your place
and take the �rst step to a new and rewarding career.
WHY CHOOSE US?
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Who can take this course?Anyone who has an interest in working in this �eld is encouraged to take the course. There are no
entry requirements to take the course.
What is the structure of the course?The course is broken down in to modules. Each module takes between 10 and 60 minutes on
average to study (although you are free to spend as much or as little time as you feel necessary on
each module. simply log in and out of the course at your convenience).
Is there a test at the end of the course?Once you have completed all modules. you're ready to take a multiple choice test. The questions will
cover a range of topics found within the modules. The test. like the course. is online and can be taken
at a time and location of your choosing.
What is the pass mark for the final test?The pass mark for the test is 65%.
What happens if I fail the exam?If you fail the exam, you are allowed two additional attempts to pass the exam (each of these
re-takes are an additional charge of £24+VAT). If after these three tries you have not passed the
exam. you will be required to re-take the full course.
When will I receive my certi�cate?Once you have successfully completed the exam. you can log in to your account and download I
print your e -certi�cate any time you need it. If you would prefer us to post you a hard copy of your
certi�cate, there will be an admin charge of £24 + VAT.
How can I pay?We use PayPal for all payments on the site. You can either use your Visa, MasterCard. American
Express. Solo cards or PayPal account to pay for the online course. All payments are handled securely
by PayPal. We also accept bank transfer (BACs). Please contact us for more information about this
payment method.
Is my payment secure?As previously mentioned your payment is totally secure. We don't get to see your payment details
FAQ’s
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