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Agnes Ng & Woon Bee Hong
Library Technology Services
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“Often need assistance from librarian to
interpret the collection call number
system.”
- Joanne/SBM
“I often need to queue at the counter
and ask for additional help.”
- Dominic/SEG
“Troublesome as I need to take down the
exact collection and call number, look for
the location in the floor plans and go to
the look for the shelf.”
- Meiling/SHS
“Tend to forget what is taught in the user
education sessions.”
- Chun Zhen/SIDM
Floor Plans, Directional Signages & Guides Feedback from Users
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Virtual
World,
3D
Touch
Technology
Cloud
Computing
Address users’ feedback
in accessing the
resources, collections
and facilities
Improve the service goals
of our library services for
User Education
Orientation
Outreach and
InstructionTouch
Technology
Virtual World & 3D Technology
Cloud Technology
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Developed based on the real-world Library model constructed
using 3Ds Studio MAX software
Uses advanced visualisation & interactivity techniques to enable
users to locate resources & facilities more efficiently in the Library
Kiosk
Web via Library Portal
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Enable Users to Wishlist of Users
Search for resources at the item level
View the paths to the resources, up to
the shelves they are located, via the
intelligent path guidance built-in
functionality
“Provide quick answers & user-friendly”
Find facilities at the actual physical
location through step-by-step 3D
virtualisation
“Easy to use with seamless navigation
across the platform”
Orientate & familiarise with the layout
of the Library
“Prefer self-help, access is available
24x7” and more…
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Touch Screen Kiosk
Web via Library Portal
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Construct 3D
real-world
model
Design the
map
application
APPROACH 1
APPROACH 2
Library
Catalogue
Integration
APPROACH 3
Approach 1
Approach 2
Approach
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Various techniques to construct 3D Model
Loading time of the model
Library Catalogue feature
Displaying & Presenting the Contents
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Enriched users’ experience through
Innovative Use of Technology
Provides greater ease & convenience
Time Savings
Better Quality of Service
Answers queries with the aid of an
advanced visualisation tool
Improved efficiency & productivity
Reduces frequent & repetitive
directional queries
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Mobile applications to be available for
users on-the-move via smartphones,
tablets
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Finding resources & facilities as easy as a game of
touch!
Anticipate expectations and changing needs of the users
Impact of emerging technologies on Library Services
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