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CPAO/lT&Tedr/Web Responsive/5412015-17/

GOVERNMENT OF:NO:AM:NISTRY OF FlNANCE

DEPARTMENT OF EXPEND:ruRECENTRAL PENSION ACCOuNT:NG OFF:CE

TRIK00子 ‖.BH〕 KA」 iCAMA PLACC,NEW DELH:-1■ 0066

PHONES:26■ 74596 2● 174460,26174438

!35 09.092016

Office Memorandum

Subject: Monitoring of timely submission of pension papers to PAO/CPAO by the HOO/DDO through

'Web Responsive Pensioners'Service' of CPAO.

1. Kind attention of FAs is invited to minutes of FA's Conference held on 3'd June, 2016 under the

chairmanship of Finance Secretary. ln Para-s, it is minuted that "ln this regard Finonce Secretary

mentioned obout the deloys in finolising pension motters ond osked FAs to keeP truck of progress ofcases of employees retiring within a yeaf. Fufther, the action point at Para-12(i) reads as "A list olemployees rctiing within one yeor should be prepored by 75.06.2076 dnd their lomolities should be

completed so thot complaints Ircm pensionen are reduced to the minimum. Administrotion division oteach Ministry/deportment should be sensitized in this regord".

2. The quick disposal of grievances of pensioners has been on top priority of CPAO. For this purpose, a

Grievance Cell is functloning in CPAO and grievances received through different modes are settled by it.

Subject wise catetorization of grievances reveals that most of the grievances arise due to delay in start

of pension in fresh pension cases. The reason for this delay is mainly because of late receipt of Pensionpayment Orders (PPO) of the pensioners by CPAO. The PPO of a retiring government employee must be

received in CPAO by the last day of the preceding month of retirement, however, as per report

generated by CPAO, only 1.7 per cent PPOS had been received in time in CPAO during the financial year

2015-16.This is because of late submission of pension papers by the concerned HOOS/DDOS to their Pay

and Accounts Officers(PAos). Rule 55 of CCS(Pension) Rules provides that'every Hedd oI Deportment

shall hove o list prepored every three months eoch year, of all Govemment seruonts who ore due toretire within the next twefue/ fifteen months and o copy of each such list sholl be supplied to theAccounts Olficer concerned'.The ob.jective of preparation of this list is to monitor the timely submission

of pension papers by the HOOs to PAOS. However, in majority of cases, provisions of Rule -55 have not

been followed and in the manual system, monitoring of the timely preparation of such lists is difficult forthe ministries/departments.

3. To fill this gap, facility to upload quarterly lists of retiring Sovernment servants and monitoring

thereof by the higher authorities has been developed in the CPAO website www.cpao.nic.in under the

Web Responsive Pensionerc' Seruice. HOOS/DDOS are required to prepare quarterly lists of retiringgovernment employees and furnish the same to concerned Pay and Accounts Offlcers who in turn will

upload the list on CPAO website. For monitoring of this work, login lDs & Passwords have been created

for CCAS, JS (Admin) and Financial Advisors in the CPAO website along with Dashboards and meaningful

MIS reports through which timely preparation/uploading of quarterly lists and submission of pension

papers thereof by the HOOS/DDOs can be monitored. This facility to FAs is provided to facllitate thedecision taken in the FA's conference held on 3'd June, 2015 under the chalrmanship of Finance

Secretary to keep track of progress of cases of employees retiring within a year.

'4. ln view of above, FAs are requested to use this online monitoring facility on timelypreparation/uploading of quarterly lists and submission of pension papers and kindly intervene in case

of delays in this regard by DDOs/HODs by taking up matter with concerned HOD/S (Admin) so that

delay in finalization of pension cases and resultant pensioners' grievances may be avoided. The online

monitoring facility is also provided to JS (Admin) of ministries/departments as well as to CCA5.

5. For familiarization with this facility, login id & password and step by step user guidance along withrelevant screenshots are attached.

6. tn case of any difficulty in using this facility, Sh. Davinder Kumar, Technical Director, NlC, CPAO may be

contacted on Telephone No. 011-25715338 or through email- kuma r.davinder@ nic. in

This issues with the approval of Finance Secretary.

La;41,sanraiSingh

Chief Controller (Pensionl

Encl: As above.

ToAll FAs of Mlnbtrl6/Departments

Copy to:pr.ccAs/ccAs/cAs/acs/ Admlnlstrators of uTs/Delht Admln ln contlnuation to oM No. cPAo/lT&Tech/webResponsive/54/201fi17 l12O dated 2918/2015 issued to them.

日 ヽ 〔For FAs〕

User guidance on monito面ng Of u口 loading of quartedv nsts Of retinng government

emplovees and tirneiv submission of pension paDers through CPAO website

1 0pen CPAO web site http:ノ ノCPAC.nic.in

2 Click on login

3 Enter yourlogin id and Password{attaChed wth the letter)

ee

● to●・ (pAo,Stem

…

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一

3 rogin

4. After login you will get following screen showing various user menu options:

「 1lAN(lFra..|rr f,- f.dd axrnDo.t r.aC.Exr-o PPOa6!trl.llrataraO3

lコ‐

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Щ陳 ′22

● Quarter■貧 Number of Retlree "“"り

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ξξξξξξξξξξξξξξξξ一0ござミ

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●　　　　●　　　　●

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5. BAR CHART(Showins PAO wise ouarterlv numbers of retireesl

By clicking on Bar Chart option, quarter wise -PAO wise numbers of retiring employees uploaded can beseen through bar char[s. Different colored bar charts are given for every quarter. On the X Axis of bar chartPAO code is given and on Y Axis numbers of retirees are shown.

F!NANC[

Data tast t●●dted til1 0n te‐ AtK_16

a JEs M!tu Horc

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0フ●●2●2●

O Quarter wise Number of Retiree

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6. Summarv (PAO wisel

By clicking on this option, PAO wise quarterly numbers of retiring employees uploaded may be seen.

FINANCE

Drt. tait Up.dtcd t1ll oh lo-a6-16

a Jls l.enu Bme

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rothllddtll il k 20.

hr..dkE.dtl ol od.lo.

: J● llth田30'劇 r"Count

2 ●

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ッA●●り31S{PPO u,10ad“ But n● t Recotved:n CPAO)

● Quarter wise Number of Retiree Suffiy(m*) wyto@6) UcM

Shen8 I to l0 o{ P .ntres

lo.2lrt lrJ.p&-*bEKU-W$glvpip{de-t5{rTe.#

7.Summarv〔DDO wise〕

By clicking on this option′ PAO― DDO wise quarterly numbers of retirees uploaded mav be seen.Where

O{ZerO}infOrmauOn is provided′ 忙mav indicate eヒ her there are no retiring officials or DDO has not provided

the list to PAO.

F:NANC[

D武●Last llpatted tlll on 10‐At6 16

●

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q力 1=A。 ,20:

L●●"●

― 薇 31.DK 202

1 116$ Wtr ndlr- Count

2 Ort y An ty.ir (PPO Uplo.d.d lut rct Rt.dv.d ln CPAO )

El Quarter wise Number of Retiree

i; j-rr, h:

sltrht t b r0 0{216 6tG

●ll● I●●‐P・●●16●70TE● FG● VTAK&nⅢ ."● ILHI

ot5$r - mo{sdi, E*&tB t*0.1h

●I力9‐ 31●lBm疇口 .―"h

seⅢⅢ I

V,t 8。 Month VVise Retiree Count

, By clicking on this menu option, list of PAO-DDO wise retiring employees will be opened.Through fourth column of

this report(under the heading-NoT RECEIVED lN CPAO), delay in the cases which have become due but not received

in CPAO may be monitored.For example,PPo of the government employee retiring in the month of August must

reach in CPAO by 31" July.

llonth Wise Retiree (lount for (2016-2017)

P熱 ■ヽ‐● D30ヽ"=

磁 Tttu藝 IEヽTヽ■ARNЮ▼ 菫 Tは Lヽ RI菫■ sol nECzfirDrr(?^o

0 I 59 J{-PAO(ErpadrtEE) :S.!' Dr&i ユO16●■■Υ 1 0

0 t 595.r-PAo(Erpadrtm) )i*'De&r 1016狙T 0

0 I 39 5 f -?Ao(Expadrturc) r..o' Dcltu

0 I 595{-PAo{Erpadrtw.) }i6i' Daltr 1

O I 5 9 i { -P.{O@rpadrtm) :-s' Dclhr

0 Ml1-P-iO1E<podrtsr!) S6' Dclbr ユ01・ ギしヽ 1ヽ■JdtT 1 1

0 I 59J.rlAO(Etpodrm) lsar Dettr 159554ヽぃr DethI 101'FEBRCよヽ 1 1

01S'S4‐■01「 Lヽ

: ■:1■| こ・ ■‐ 1-1: 1

160024ヽぃじDにltt 016.S野哺躊 BER

16002ヽド Detht : 1

:600,ヽew Delbi 016 DECEヽ IBER

0t6001-ror.{L 6

o 16 I 00-?.4OATSTITUTE OF G'o\T.A c & FI\-)};.DELHI 116101 KOL馬'A

016_DECEヽ ■BER 1

016100‐TO■■ 1 ユ

L

rhe pension Payment order of retiring employees should reach CPAo by the last day of the preceding month of theretirement.By clicking on this report, PAO-DDO wise status on the delay in receipt of ppo in CpAo from pAo can beseen with the periodicity of delay.

Delav Analysis(PPO l'plondecI But not Received ln CPAO)

O?530SfAO(CPAO). D.tb

OI 59idtao(ErfEdr@) :i6 Dcllr

0l r95Jr.{O(Erpadre) lis hltr

0!69?l+ro (srn ) E.6G AILE

o:5t0 l -P,ro (DtsDilESIrdBi!. \ER'lEl.rtr

016r00-PAO(AS!ITLTE Of co\.rl, c & FD;L\I,E!Hr

0rrr09+AO(G6rqo& Att tordrU&*rl.b&t)

l"{Olim DDO S-. TotAI. P..ar P.rdi.a b" -f rJ -J il..t hra.t loFJ.l.:a lrora lo{rg f}l|.Eflrad

SA

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