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From Complacency to Catastrophe Get armed with the emerging BCM/ISMS Trends and Statistics Presenter: En. Abdul Halim Md Lassim CEO, HeiTech Managed Services Group

From Complacency to Catastrophe · 2015. 7. 14. · Dr Goh Moh Heng BCMI Dr Edward Chan Malaysia Psychology Center Koji Nakao, KDDI Ong Ai Lin, PwC Dr Edgar Frank, BCI Professor Edward

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Page 1: From Complacency to Catastrophe · 2015. 7. 14. · Dr Goh Moh Heng BCMI Dr Edward Chan Malaysia Psychology Center Koji Nakao, KDDI Ong Ai Lin, PwC Dr Edgar Frank, BCI Professor Edward

From Complacency to Catastrophe

Get armed with the emerging BCM/ISMS Trends and Statistics

Presenter: En. Abdul Halim Md Lassim

CEO, HeiTech Managed Services Group

Page 2: From Complacency to Catastrophe · 2015. 7. 14. · Dr Goh Moh Heng BCMI Dr Edward Chan Malaysia Psychology Center Koji Nakao, KDDI Ong Ai Lin, PwC Dr Edgar Frank, BCI Professor Edward

Pacific Ring of Fire

Page 3: From Complacency to Catastrophe · 2015. 7. 14. · Dr Goh Moh Heng BCMI Dr Edward Chan Malaysia Psychology Center Koji Nakao, KDDI Ong Ai Lin, PwC Dr Edgar Frank, BCI Professor Edward

Is this how your company Disaster Recovery Plan is?

Page 4: From Complacency to Catastrophe · 2015. 7. 14. · Dr Goh Moh Heng BCMI Dr Edward Chan Malaysia Psychology Center Koji Nakao, KDDI Ong Ai Lin, PwC Dr Edgar Frank, BCI Professor Edward

94% of responding organizations experienced some level of disruption over the past 12 months.

020406080

100120140160

* Source: Business Continuity Institute 2010

Page 5: From Complacency to Catastrophe · 2015. 7. 14. · Dr Goh Moh Heng BCMI Dr Edward Chan Malaysia Psychology Center Koji Nakao, KDDI Ong Ai Lin, PwC Dr Edgar Frank, BCI Professor Edward

Major causes of invocations

0%

10%

20%

30%

40%

50%

2006 2007 2008 2009

Hardware

Power

Flooding

Data Corruption

Communication

*SunGard Availability Services Top 3 Customer Invocation CausesAn invocation occurs when a SunGard Availability Services customer calls upon SunGard to action its Business Continuity, Technology Recovery or

Workplace Recovery arrangements

Page 6: From Complacency to Catastrophe · 2015. 7. 14. · Dr Goh Moh Heng BCMI Dr Edward Chan Malaysia Psychology Center Koji Nakao, KDDI Ong Ai Lin, PwC Dr Edgar Frank, BCI Professor Edward

Business Functions and RTOs 2010 Risk and Security Survey n=133

30%

33%

17%

11%

6% 3%

Recovery Time Objective (RTO)

Less than 4 hours

4 hours to less than 24

hours

24 hours to less than 72

hours

72 hours to less than 1

week

1 week to less than 1 month

1 month or more

In a 2010 report, 63% of survey respondents said the RTOs for their mission-critical business

processes were <24 hours.

Source: Gartner, “Ten Best Practices for Creating and Maintaining Effective Business Continuity Management Plans” Roberta J. Witty, Les Stevens , 8 February 2010

Page 7: From Complacency to Catastrophe · 2015. 7. 14. · Dr Goh Moh Heng BCMI Dr Edward Chan Malaysia Psychology Center Koji Nakao, KDDI Ong Ai Lin, PwC Dr Edgar Frank, BCI Professor Edward

What Part of Your IT Disaster Recovery Management (DRM) Program Needs the Most Improvement n=70

Source: Gartner, “Ten Best Practices for Creating and Maintaining Effective Business Continuity Management Plans” Roberta J. Witty, Les Stevens , 8 February 2010

Page 8: From Complacency to Catastrophe · 2015. 7. 14. · Dr Goh Moh Heng BCMI Dr Edward Chan Malaysia Psychology Center Koji Nakao, KDDI Ong Ai Lin, PwC Dr Edgar Frank, BCI Professor Edward

Worldwide ISMS Certifications

North America105

South America66

Africa12

Asia

5425

Europe1429

Australia30

*Data: http://www.iso27001certificates.com

Page 9: From Complacency to Catastrophe · 2015. 7. 14. · Dr Goh Moh Heng BCMI Dr Edward Chan Malaysia Psychology Center Koji Nakao, KDDI Ong Ai Lin, PwC Dr Edgar Frank, BCI Professor Edward

ISMS Certifications in Asia

World Ranking Country 2010 to date

(Oct’10)

1 Japan 3657

2 India 509

3 China 495

5 Taiwan 376

8 Korea 106

15 Malaysia 47

17 Thailand 36

19 Hong Kong 33

23 Singapore 29

*Source: http://www.iso27001certificates.com

Page 10: From Complacency to Catastrophe · 2015. 7. 14. · Dr Goh Moh Heng BCMI Dr Edward Chan Malaysia Psychology Center Koji Nakao, KDDI Ong Ai Lin, PwC Dr Edgar Frank, BCI Professor Edward

Some of the ISMS Certified Organizations in Malaysia

AEON Credit Services

AmBank

CyberSecurity Malaysia

E-Cop Surveillance

Extol MSC

HeiTech Padu

HP

Jabatan Pendaftaran Negara

Kompakar

KWSP

Malaysia Airports Technologies

KWSP

MEPS

Panasonic

Prudential Services Asia

Sime Darby

Telekom Malaysia*Source: http://www.iso27001certificates.com

Page 11: From Complacency to Catastrophe · 2015. 7. 14. · Dr Goh Moh Heng BCMI Dr Edward Chan Malaysia Psychology Center Koji Nakao, KDDI Ong Ai Lin, PwC Dr Edgar Frank, BCI Professor Edward

Critical agencies to get ISMS Certification

Page 12: From Complacency to Catastrophe · 2015. 7. 14. · Dr Goh Moh Heng BCMI Dr Edward Chan Malaysia Psychology Center Koji Nakao, KDDI Ong Ai Lin, PwC Dr Edgar Frank, BCI Professor Edward

2010 Information Security BreachesSurvey results

0

10

20

30

40

50

60

70

Virus

infection /

malicious

software

Significant

attempt to

break in

network

Unauthorized

penetration

into network

Suffered

denial of

service attack

2008

2009

*commissioned by Infosecurity Europe and written by PricewaterhouseCoopers LLP

Top 5 MalwareTaterf, Frethog, Renos, Rimecud,

Conficker (aka Downad)

Page 13: From Complacency to Catastrophe · 2015. 7. 14. · Dr Goh Moh Heng BCMI Dr Edward Chan Malaysia Psychology Center Koji Nakao, KDDI Ong Ai Lin, PwC Dr Edgar Frank, BCI Professor Edward

Malware infection rates by country/region in 2Q10

Where we are now

Page 14: From Complacency to Catastrophe · 2015. 7. 14. · Dr Goh Moh Heng BCMI Dr Edward Chan Malaysia Psychology Center Koji Nakao, KDDI Ong Ai Lin, PwC Dr Edgar Frank, BCI Professor Edward

Emerging ICT Security Threat

Not surprisingly, social networking represents one of

the fastest emerging new areas of risk.

Loss/leaking of

information

Statement to

damage

company

reputation

Downloading of

pirated material

with legal

implications

Identity theft

that

compromises

company’s

network and

information

* Source: PwC “2011 Global State of Information Security Survey®”

Page 15: From Complacency to Catastrophe · 2015. 7. 14. · Dr Goh Moh Heng BCMI Dr Edward Chan Malaysia Psychology Center Koji Nakao, KDDI Ong Ai Lin, PwC Dr Edgar Frank, BCI Professor Edward

Emerging ICT Security Trend

One of the leading priorities for many companies is

mitigating the consequences of a breach—through better

incident response.

nearly 6 out of every 10 (58%) respondents who

report their organization has a contingency plan in place

for security incidents is a healthy number.

HOWEVER

63% of them said the plan they have doesn’t

work or ineffective.

* Source: PwC “2011 Global State of Information Security Survey®”

Page 16: From Complacency to Catastrophe · 2015. 7. 14. · Dr Goh Moh Heng BCMI Dr Edward Chan Malaysia Psychology Center Koji Nakao, KDDI Ong Ai Lin, PwC Dr Edgar Frank, BCI Professor Edward

Your business is primarily still about your key People…

Page 17: From Complacency to Catastrophe · 2015. 7. 14. · Dr Goh Moh Heng BCMI Dr Edward Chan Malaysia Psychology Center Koji Nakao, KDDI Ong Ai Lin, PwC Dr Edgar Frank, BCI Professor Edward

Some of our Renowned Speakers

Ian Charters, BCIGurpreet Singh

BSI India

Dr Goh Moh HengBCMI

Dr Edward ChanMalaysia Psychology Center

Koji Nakao, KDDI

Ong Ai Lin, PwC

Dr Edgar Frank, BCI

Professor Edward Humphreys

En. Abdullah AhmadHeiTech Padu

And many others esteemed speakers

Page 18: From Complacency to Catastrophe · 2015. 7. 14. · Dr Goh Moh Heng BCMI Dr Edward Chan Malaysia Psychology Center Koji Nakao, KDDI Ong Ai Lin, PwC Dr Edgar Frank, BCI Professor Edward

Fantastic line-ups for you!

Lucky Draws

Complimentary

BCI Affiliate

Membership

worth RM500

Certificate of

Attendance

(upon completion

of 2 days session)

Exhibition

booth

Page 19: From Complacency to Catastrophe · 2015. 7. 14. · Dr Goh Moh Heng BCMI Dr Edward Chan Malaysia Psychology Center Koji Nakao, KDDI Ong Ai Lin, PwC Dr Edgar Frank, BCI Professor Edward

The best preparation for tomorrow is doing your best

today.

Page 20: From Complacency to Catastrophe · 2015. 7. 14. · Dr Goh Moh Heng BCMI Dr Edward Chan Malaysia Psychology Center Koji Nakao, KDDI Ong Ai Lin, PwC Dr Edgar Frank, BCI Professor Edward

Thank you