Planning Unit:                      Year:                  2008 ‐ 2009  Unit Type:                        Report Period:   July 1, 2008 – June 30, 2009  (Choose One: Educational Programs, Administrative Support, Educational Support, Workforce Development)  (1) Unit Mission:        

(2)  (3)  (4)  (5)  (6)  (7)  

Strategic Focus/College 

Goal  

(SF# and/or CG#) 

 

 

Desired Outcome &  Target/Criterion 

 

(Outcome begins with verb,  Target numerically measurable)   

Strategy To Accomplish Desired Outcome 

 

(Use bullets) 

 Budget Link 

 

(Yes or No) 

Assessment Method/ Instrument 

Findings & Use of Results for Improvement 

 

(Use bullets) 

CG: 1, 2, 3, 4, 5; SF: 3          

A. Desired Outcome #1:  Demonstrate specific embalming skills and techniques to secure future employment.      

•  Observation by faculty to determine if student is proficient in all required skills. 

• Competency requires student to accomplish seven skills to pass the lab. 

• Embalming case reports completed for each case that is approved by preceptor and program director. 

No  Ratio/theory, tutoring sessions, and  examinations have been used to gauge student success.   

A. Findings:  • 100% of students successfully 

completed the required technical skills.  

Target Met  

  B. Target/Criterion:  100% of students will successfully demonstrate the technical skills in embalming.  

      B. Use of Results:  • Monitored student skills in Embalming Lab (FSED 141/142). 

• Trained and evaluated preceptors.  

 

The mission of the Funeral Service Education Program is to provide comprehensive educational experiences for each funeral service student that will enable him/her to become a caring, compassionate, committed, competent and ethical practitioner in the funeral service profession. 

Funeral Service Education

Educational Program 

FSED Assessment Plan 2008-2009, page 1

(2)  (3)  (4)  (5)  (6)  (7)  

Strategic Focus/College 

Goal  

(SF# and/or CG#) 

 

 

Desired Outcome &  Target (Criterion) 

 

(Outcome begins with verb,  Target numerically measurable)   

Strategy To Accomplish Desired Outcome 

 

(Use bullets) 

  

Budget Link 

 

(Yes or No)

Assessment Method/ Instrument 

Findings & Use of Results for Improvement 

 

(Use bullets) 

CG: 1, 2, 3, 4, 5 SF: 3   

A. Desired Outcome #2:   Increase the pass rate for students on the arts portion of the National Board Exam (NBE). 

•  Identify areas of weakness through written assessments. 

• Reinforce weak areas in didactic settings to increase pass rates. 

No  Morticians Assessment Testing Simulator (MATS) 

A. Findings:  • 100% (4 students) passed the 

NBE with an average of 81%.    Target Met  

  B. Target/Criterion: 70% of students will score 80% or above on the Morticians Assessment Testing Simulator (MATS) and written assessment practice tests.              

      B. Use of Results:  • Developed written assessment 

practice tests to increase competency. 

• Updated test bank with new questions.   

 

FSED Assessment Plan 2008-2009, page 2

SF: 3   

A. Desired Outcome #3:   Achieve a high level of satisfaction on employer surveys.   

• Review results with program faculty and advisory board. 

•  Update survey to continuously improve student learning. 

No  Survey  A. Findings:  • 31 of 145 (21%) employers 

responded to the survey and indicated that 95% of students met entry‐level skill requirements. 

• Employers recommended that students improve dress, attitude, personal appearance, better study skills, and professionalism.   

  Target Met  

  B. Target/Criterion: 85% of employers surveyed will indicate satisfaction with graduates’ entry‐level skills.    

      B. Use of Results:  • Developed mock funeral 

arrangements to assess students’ ability to perform funeral service functions in a professional manner. 

• Implemented a dress code and documented such in the program’s Student Handbook.  

  

  

FSED Assessment Plan 2008-2009, page 3

Associate of Applied Science Funeral Service Education

Use of Assessment Results 2008-2009

Date Prepared: March 1, 2010 Desired Outcome #1: Demonstrate specific embalming skills and techniques to secure future employment. Target: 100% of students will successfully demonstrate the technical skills in embalming. Findings: • 100% of students successfully completed the required technical skills. Updated Use of Results: • Outcome target met. In order to assure continued high level of performance, student

skills are monitored in the Embalming Labs (FSED-141 and FSED-142) preceptors were trained and evaluated using the newly developed manual/handbook. A new Clinical Evaluation Form was also developed to provide feedback to the program director regarding clinical learning experiences.

Evidence Included: A. Funeral Service Education Preceptor Manual and Training Handbook for FSED-145:

Embalming Laboratory I and FSED-146: Embalming Laboratory II published Summer 2009 for use beginning in Fall 2009

B. Sample Clinical Instructor Evaluation Form first used in Fall 2009

FSED Outcome #1: Summary

FSED Outcome #1 (A): Preceptor Training Manual; Published Summer 2009 for 2009-2010 Use, page 1

FSED Outcome #1 (A): Preceptor Training Manual; Published Summer 2009 for 2009-2010 Use, page 2

FSED Outcome #1 (A): Preceptor Training Manual; Published Summer 2009 for 2009-2010 Use, page 3

FSED Outcome #1 (A): Preceptor Training Manual; Published Summer 2009 for 2009-2010 Use, page 4

FSED Outcome #1 (A): Preceptor Training Manual; Published Summer 2009 for 2009-2010 Use, page 5

FSED Outcome #1 (A): Preceptor Training Manual; Published Summer 2009 for 2009-2010 Use, page 6

FSED Outcome #1 (A): Preceptor Training Manual; Published Summer 2009 for 2009-2010 Use, page 7

FSED Outcome #1 (A): Preceptor Training Manual; Published Summer 2009 for 2009-2010 Use, page 8

FSED Outcome #1 (A): Preceptor Training Manual; Published Summer 2009 for 2009-2010 Use, page 9

FSED Outcome #1 (A): Preceptor Training Manual; Published Summer 2009 for 2009-2010 Use, page 10

FSED Outcome #1 (B): Sample Preceptor Evaluation Form, used beginning Summer 2009, page 1

FSED Outcome #1(B): Sample Preceptor Evaluation Form, used beginning Summer 2009, page 2

FSED Outcome #1(B): Sample Preceptor Evaluation Form, used beginning Summer 2009, page 3

Associate of Applied Science Funeral Service Education

Use of Assessment Results 2008-2009

Date Prepared: March 1, 2010 Desired Outcome #2: Increase the pass rate for students on the arts portion of the National Board Exam (NBE). Target: 70% of students will score 80% or above on the Morticians Assessment Testing Simulator (MATS) and written assessment practice tests. Findings: • 100% (4 students) passed the NBE with an average of 81%.

Updated Use of Results: • Outcome target met. To maintain high level of student performance, written

assessment practice tests were developed to increase competency. Additionally, the test bank was updated with new questions.

Evidence Included: A. 155 question written assessment practice test developed in Summer 2009 for use

beginning Fall 2009 B. Print-out of test bank practice questions with new questions highlighted

FSED Outcome #2: Summary

FSED Outcome #2 (A): 155 Question Practice Test, used beginning Fall 2009, page 1

FSED Outcome #2 (A): 155 Question Practice Test, used beginning Fall 2009, page 2

FSED Outcome #2 (A): 155 Question Practice Test, used beginning Fall 2009, page 3

FSED Outcome #2 (A): 155 Question Practice Test, used beginning Fall 2009, page 4

FSED Outcome #2 (A): 155 Question Practice Test, used beginning Fall 2009, page 5

FSED Outcome #2 (A): 155 Question Practice Test, used beginning Fall 2009, page 6

FSED Outcome #2 (A): 155 Question Practice Test, used beginning Fall 2009, page 7

FSED Outcome #2 (B): Excerpt Test Bank Questions; with new questions highlighted, page 1

FSED Outcome #2 (B): Excerpt Test Bank Questions; with new questions highlighted, page 2

FSED Outcome #2 (B): Excerpt Test Bank Questions; with new questions highlighted, page 3

FSED Outcome #2 (B): Excerpt Test Bank Questions; with new questions highlighted, page 4

FSED Outcome #2 (B): Excerpt Test Bank Questions; with new questions highlighted, page 5

FSED Outcome #2 (B): Excerpt Test Bank Questions; with new questions highlighted, page 6

FSED Outcome #2 (B): Excerpt Test Bank Questions; with new questions highlighted, page 7

FSED Outcome #2 (B): Excerpt Test Bank Questions; with new questions highlighted, page 8

Associate of Applied Science Funeral Service Education

Use of Assessment Results 2008-2009

Date Prepared: March 1, 2010 Desired Outcome #3: Achieve a high level of satisfaction on employer surveys. Target: 85% of employers surveyed will indicate satisfaction with graduates’ entry-level skills. Findings: • 31 of 145 (21%) employers responded to the survey and indicated that 95% of

students met entry-level skill requirements. • Employers recommended that students improve dress, attitude, personal

appearance, better study skills, and professionalism. Updated Use of Results: • A Mock Funeral Arrangement assignment was developed to assess students’ ability

to perform funeral service functions in a professional manner and used beginning Summer 2009. Through discussions with advisory committee members, this assignment led to the development of a new course required in the major. The course, FSED-169: Funeral Directing Practicum exposes students to actual funeral service procedures under the supervision of professional staff; observation and guided discovery designed to assist students master professional competencies required when arranging funeral service functions. Additionally, the program implemented a dress code and documented this in the program’s Student Handbook.

Evidence Included: A. Master Syllabus for a new course, FSED-169: Funeral Directing Practicum,

approved December 2009. B. Funeral Service Education Program Policies and Procedures Manual revised August

2009 with information on student dress code at clinical/practicum sites (highlighted text on page 20).

FSED Outcome #3: Summary

FSED Outcome #3 (A): Syllabus: Funeral Directing Practicum; Approved Fall 2009, page 1

FSED Outcome #3 (A): Syllabus: Funeral Directing Practicum; Approved Fall 2009, page 2

FSED Outcome #3 (A): Syllabus: Funeral Directing Practicum; Approved Fall 2009, page 3

FSED Outcome #3 (A): Syllabus: Funeral Directing Practicum; Approved Fall 2009, page 4

FSED Outcome #3 (A): Syllabus: Funeral Directing Practicum; Approved Fall 2009, page 5

FSED Outcome #3 (A): Syllabus: Funeral Directing Practicum; Approved Fall 2009, page 6

FSED Outcome #3 (B): Policies Manual: Published August 2009 - Dress Code Highlighted, page 1

FSED Outcome #3 (B): Policies Manual: Published August 2009 - Dress Code Highlighted, page 2

FSED Outcome #3 (B): Policies Manual: Published August 2009 - Dress Code Highlighted, page 3

FSED Outcome #3 (B): Policies Manual: Published August 2009 - Dress Code Highlighted, page 4