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FLORIDA STANDARD MANAGEMENT, LLC “Setting the Standard in Association Management”

Fsm 2009 Presentation

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Page 1: Fsm 2009 Presentation

FLORIDA STANDARD MANAGEMENT, LLC“Setting the Standard in Association

Management”

Page 2: Fsm 2009 Presentation

Condominium Management

Page 3: Fsm 2009 Presentation

Large Properties

Page 4: Fsm 2009 Presentation

Small Properties

Page 5: Fsm 2009 Presentation

On-site Locations

Page 6: Fsm 2009 Presentation

Master Associations

Page 7: Fsm 2009 Presentation

Condo-tels

Page 8: Fsm 2009 Presentation

Managing Partners

Florida Standard Management

Susan Gendes David Vorce

Page 9: Fsm 2009 Presentation

Accounting Accounts Receivable – Daily – Web Site –

Coupons

Page 10: Fsm 2009 Presentation

AccountingAccounts Receivable – Daily – Web Site –

Coupons Accounts Payable – Weekly – CAM will pay

recurring payable others with Board Approval

Page 11: Fsm 2009 Presentation

AccountingAccounts Receivable – Daily – Web Site –

Coupons Accounts Payable – Weekly – CAM will pay

recurring payable others with Board ApprovalCollections – Bi-Monthly – Late Notices –

Monthly Financials have Receivable Report, Intent to Lien & Liens

Page 12: Fsm 2009 Presentation

AccountingAccounts Receivable – Daily – Web Site –

Coupons Accounts Payable – Weekly – CAM will pay

recurring payable others with Board ApprovalCollections – Bi-Monthly – Late Notices –

Monthly Financials have Receivable Report, Intent to Lien & Liens

Monthly Financials – Summary and Manager’s Report

Page 13: Fsm 2009 Presentation

AccountingAccounts Receivable – Daily – Web Site –

Coupons Accounts Payable – Weekly – CAM will pay

recurring payable others with Board ApprovalCollections – Bi-Monthly – Late Notices –

Monthly Financials have Receivable Report, Intent to Lien & Liens

Monthly Financials – Summary and Manager’s Report

Maintain Association’s Bank Accounts – Monthly Reconciliation

Page 14: Fsm 2009 Presentation

AccountingAccounts Receivable – Daily – Web Site – Coupons Accounts Payable – Weekly – CAM will pay

recurring payable others with Board ApprovalCollections – Bi-Monthly – Late Notices –Monthly

Financials have Receivable Report, Intent to Lien & Liens

Monthly Financials – Summary and Manager’s Report

Maintain Association’s Bank Accounts – Monthly Reconciliation

Require Vendor Insurance updates

Page 15: Fsm 2009 Presentation

Accounting

Record Keeping – Ongoing Association Insurance, Yearly Tracking of

ExpirationVendor Insurance – Yearly Tracking of

ExpirationCondo – Owner – Yearly Request for Proof of

InsuranceMinute Book Completive Bids Collections – Ongoing

Intent to Lien Liens Foreclosures - Attorney documents

Page 16: Fsm 2009 Presentation

Accounting Closings - Sales – Refinance

We prepare the Estoppel letter when requested from Closing Agent, notarized statement of total amount due

Collection of assessments, special assessments, late fees, and transfer fees at Closings

Screening new owners if required by association documents, at the cost of the services

Credit investigations Criminal history

Page 17: Fsm 2009 Presentation

Lockbox Workflow

Mail Received in Lockbox Mail

Room,Manually Sorted

into Bins, Opened

Deferred Data Entry (Optional)

Items Processing

Create Photocopie

sExtraction, Lbx

Specific Procedures, Add $

of Checks,

Data Transmission or

Fax Output (Optional)

CHECKS

DEPOSIT

Prepare all client deposit

tickets, Deliver to Proof for Encoding

Create Deposit Ticket, Balance

Tapes, Add Copies, Lbx

Specific Reassociation

CHECKS

Checks Encoded

DDA

Package Assembly and

Mailout

Checks

Page 18: Fsm 2009 Presentation

AdministrationRoster of current ownersOfficial Records

Files- Homeowners, Board and EmployeesMinute Book Insurance PoliciesContracts/BidsFinancial RecordsGoverning Documents Vendor FilesNotice of Commencements for project over

$2,500.00

Page 19: Fsm 2009 Presentation

Community ManagementCommunity Association Management

Site visits Oversee all personnel if contracted Attend Board and Members Meetings Assist Directors in enforcement of the Governing

Documents Written Violations

Produce and Distribute General Announcements, Notices, Agendas and Reports

Prepare Annual Reports required by the State of Florida

Page 20: Fsm 2009 Presentation

Personnel & Payroll

Bi-weekly PayrollState and Federal Unemployment TaxesF.I.C.A.Worker’s Compensation Insurance on full time employees

Health Insurance for full time employees

Standard Employee Manual Sick Pay for full time employees

Page 21: Fsm 2009 Presentation

Maintenance Supervise recurring maintenance vendors that

work on the common elementsGrounds Maintenance, Pest Control, Pool Service,

Elevator Maintenance, etc.Ensure proper liability and worker’s comp

insurance and licensingObtain competitive bids

Owner’s Request for Maintenance Issues Prepare and issue work order Schedule the repair work Review the work with the Board and Member Pay the invoice

Page 22: Fsm 2009 Presentation

Payment of ExpensesFrom the Association Funds

Management will pay all the association’s expenses such as taxes, building and grounds recurring maintenance, insurance, inspection fees, loans, utilities, licensing and other governmental charges, etc.

Checks will be available every Monday and special arrangements will be made for Holidays

Page 23: Fsm 2009 Presentation

Web Site www.floridastandard.com

Available 24-hours a dayMembers may make payments via secure on-

line accessWebsites include public information and

resident-only sectionsMembers view meeting notices, minutes,

financials and documents of the AssociationMembers can e-mail questions &

maintenance requests

Page 24: Fsm 2009 Presentation

Web Site Members’ e-mail maintenance request and we can

track the work and follow up with the Member ASSOCIATION

Members convenient payment options at their finger tips

Payment options Credit Cards, e-check, ACH Auto-Pay, Billpay

Efficient Meeting Notices and Community Bulletin Board We can send reminder notices also Post Meeting Minutes & Reports Post other information as directed by Board

Board of Directors can easily do surveys and it is easy for the Members respond

Page 25: Fsm 2009 Presentation

Web Site Post Association’s Newsletter, if

contractedPost Maintenance Alerts

Utility Repairs that will affect the Community

Police and Security Alerts Information is available for members 24-hours a day

Page 26: Fsm 2009 Presentation

Florida Standard Management, LLC

“Setting the Standard in Association Management “

We have invested in new technology to provide our clients with instant access to information and improve their level of communication.

This new technology allows us to pass the savings along to you, our clients.

Page 27: Fsm 2009 Presentation

SummaryAccounting and Management at its bestTwenty years as Corporate Controller Nine years experience as License Community

Association Manager “Associations that do not need full service,

shouldn’t have to pay for it”We offer different levels that will allow us to

customize a package that fits your association needs at an affordable price