cquin health AND wellbeingAN OFFERING TO THE NHS...

cquin?what is

This document outlines the need for the NHS to improve its offer as an employer to look after the health and wellbeing of its staff. In doing so we will highlight the reasons for taking action, drawing on the emerging evidence within the NHS Healthy Workforce Programme, whilst also providing specific clarification and support to help introduce the measures in the Health & Wellbeing CQUIN.

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The main issues facing the NHS

• The estimated annual cost to the NHS of employee sickness is £2.4billion. As one of the most physically, mentally, and emotionally demanding jobs, studies show that the lack of well-being could be a key contributor to employee sickness.

• The NHS has got to be leading and setting the example in a healthier workforce. If they get their staff healthy it will make their staff better at caring for patients.

• From a study led by Dr Steve Boorman, 80% of staff believe that a healthier workforce will have a positive impact on patient care.

• The NHS need to be seen as caring for their staff.• Increasing staff retention.• Re-enforcing message to the public with regards to

health & well-being– setting an example.• Reducing the cost to Government.

of staff believe that a healthier workforce will have a positive impact on patient care.

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NHSCQUIN

The main part Affecting retail sales

The aim of this indicator is to change the organisational behaviour and culture towards the food and drink sold on NHS premises by focusing on making healthier food and drink more widely available. It has previously been estimated that around 300,000 NHS staff are obese, with a further 400,000 staff being overweight. One of the main causes of which we know is diet and the consumption of foods high in saturated fat, salt and sugar.

Indicator 1b: Healthier food for NHS staff, visitors and patients

400,000

300,000

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how does this affect me as a retailer?

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The biggest change to you as a retailer is to make healthier food

and drink more widely available to the

consumer, it isn’t the fact that all HFSS (High

Fat, Sugar and Salt) should be removed

from the department.

key

po

ints

key

po

ints

key

po

ints

• No HFSS can be:> PLACED ON PROMOTION, e.g.: - Providing the same quantity of a product for a reduced price. - Multi-buy discounting, for example buy one get one free. - Free item provided with a purchase (whereby the free item cannot be a

product classified as HFSS). - Price pack or bonus pack deal (for example 50% for free). - Meal deals.

• No HFSS can be:> SOLD AT POINTS OF PURCHASE, e.g.: - Placed on or by checkouts or self-service checkouts. - Displayed behind the checkout.

• No HFSS can be:> ADVERTISED IN THE DEPARTMENT, e.g.: - Posters or banners. - Floor and ceiling graphics. - End of aisle signage. - Media screens.

NHSCQUIN

No HFSS can be sold at points of

purchase

HFSSproductspurchasing

No HFSS can be placed on promotion

HFSSproductspromotion

No HFSS can be advertised in the

department

HFSSproductsadvertising

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Why is it important to have a balance of Healthier and HFSS foods?

Consumers who currently have a healthy balanced diet may

prefer to choose a snack with a higher nutritional content.

There is therefore a danger of turning these consumers away

to other outlets off site.

A doctor on a long shift will regularly purchase a 500kcal

flapjack to give them the needed energy boost to keep

them positively charged in their physically and mentally challenging activities.

Whilst the guidance is key, it is still very important to remember that consumers

need choice. Not everyone will look favourably on buying

healthier foods, for example:

NHSCQUIN

A major consequence could be the loss of revenue. We all know that the NHS urgently needs money, and the more that can be kept coming in

through NHS retail outlets, the better.

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Hints and tips

Keep all impulse buy products in the

flow of people.

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Make sure displays are tidy and well

stocked – remember presentation is key!

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Encourage staff to upsell with every

consumer purchase.

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We realise space is always at a premium,

make sure you have the best selling

products on display.

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Order display stands for HLA

products at the till to make the best

use of space.

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NHSCQUIN

For a site survey or help on how to implement CQUIN or display products please give us a call on +44 (0)2380 269 926 – we’d love to hear from you.

still a bit lost?

E&OE. This publication is based on the interpretation of Fulfil UK only and isn’t to be used as a substitute for official guidance received.

Call +44 (0) 23 8026 9926, email sales@fulfiluk.com or visit www.fulfiluk.comLink with us at www.linkedin.com search ‘Fulfil UK’