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Full Name Norfolk, Virginia • fullname@gmail.com • 555-555-5555 • Linkedin.com/in/Full-name

Project Manager

Skilled and dynamic professional with demonstrated experience running multiple project tracks

simultaneously while achieving successful delivery and managing client relationships to the C-level.

— Key Qualifications —

Proven track record of leading in the creation and management of requirements and process

transformation initiatives within an Agile context.

Adept at providing guidance and leadership to Agile teams in the areas of story identification,

estimation, backlog (requirements) management, general Agile cadence, velocity calibration, testing,

and interaction with the product owner and other key stakeholders.

Highly accomplished in designing, building, and implementing technology solutions utilizing Scrum

methods.

Proficient with PM tools and software (Project Server, Clarity), Microsoft PowerPoint, and Excel.

Professional Experience

Excel Digital – Richmond, VA 2015 - 2017

Business Analyst and Delivery Lead, Agile Projects

Championed all standard project coordination mechanics, including scoping, requirements

elaboration/identification, scheduling, risk management, and financial budget oversight. Guided the

progression of teams in sprint planning, story development/testing, velocity calibration, sprint demos, and

retrospectives for continuous improvement. Delivered status presentations and prepared proposals and

contracts to all levels of management, internally and externally.

Selected Contributions:

Directed six client accounts totaling 6+ million, including large companies Teleflora and ACCO Brands.

Increased cross-sell/upsell revenue by an average of 20% over base contract.

Proactively identified issues and risks related to the project. Developed and communicated

recommended solutions to meet productivity, quality, and client-satisfaction goals.

Excel Consulting – Richmond, VA 2000 - 2015

Agile Project Manager, Business Analyst Lead

Collaborated with software developers, clients, and other cross-functional teams to ensure customer

deliverables were executed according to specifications. Created software verification strategies for new

Full Name ••• Page 2

and existing functionalities. Led the teams in mitigating architectural risk by choosing appropriate stories

for iterations one and two, which touched all aspects of the architecture.

Selected Contributions:

Piloted analysis effort for integration between MasterCard and Western Union, which broadened

MasterCard’s reach for its person-to-person payments application by millions.

Recognized by MasterCard as achieving the highest level of coordination between business and

technology due to skills in harnessing Agile methods and practices while maintaining traditional

project management practices.

Promoted requirements identification effort for enterprise product catalog system within Comcast,

which was central to the merging of hundreds of local cable companies into one. Specified web

service layer which implemented services for front-end customer facing applications as well as back

end data publishing to the various Comcast companies.

Navigated and managed push-back and inaction from offshore partner, escalating diplomatically

when needed.

Senior Principal

Collaborated with team members to achieve project goals, driving consensus and accountability across all functions. Provided timely issue resolution and critical path management.

Selected Contributions:

Supported teams of analysts, developers, and testers in the development of external interfaces for

the CASHLINK II cash concentration system (US Treasury).

Taught Java at client site, Navy Federal Credit Union.

Additional Experience Consultant - Excel Technologies, Richmond, VA (1999 – 2000) Director - Excel Logic, Richmond, VA (1998 – 1999) Managing Associate – Excel Consulting, Richmond, VA (1997 – 1998) Consultant – Excel Inc., Washington, DC (1995 – 1997)

Education

Bachelor of Science, Computer Science

University of Maryland, College Park, MD

Bachelor of Arts, History

College of William and Mary, Williamsburg, VA