Future of Work Business After Hours - AmCham jobs.pdf · HEALTHCARE Including life science COMMUNICATIONS, MEDIA AND INDUSTRIES TECHNOLOGY 35.6% 27.4% 22.4% 14.7% SERVICES Top Employer

© 2019 Cognizant © 2019 Cognizant

Future of WorkBusiness After Hours

Kim Leandersson

Founded

in 1994 (CTSH, Nasdaq)

Headquarters

Teaneck, New Jersey

270+ Offices and digital hubs

worldwide

~288,200

Employees

Revenues $16.13B FY 2018

NA: 75.9%

Europe: 18.0%

RoW: 6.1%

RECOGNITIONOUR VITALS

ForbesBest Employer for Women74

ForbesGlobal 2000 (May 2019)524

Fortune 500May 2019

ForbesTop 100 Digital Companies87

193

FINANCIAL

SERVICESIncluding banking

and insurance

PRODUCTS & RESOURCESIncluding retails and consumer goods,

manufacturing and logistics, travel and

hospitality, and energy and utilities

HEALTHCAREIncluding life science

COMMUNICATIONS,

MEDIA AND

TECHNOLOGYINDUSTRIES

35.6% 27.4% 22.4% 14.7%

SERVICES

Top Employer in

Europe and Australia2018

COGNIZANT TECHNOLOGY SOLUTIONS

2

Opened Employees Annual CEE Shared Services

and Outsourcing Awards

Serving BSS and full cycle

of IT services Key technologies Delivery model

Our clients Business benefits Languages

May 2018 300+

English

Latvian

Russian

2 Telecom providers

1 Car producer

1 Health Сare company

1 Manufacturing company

Primary focus on

CMT industryAgile

DevOps

Digital Service Firm of the 2019 year

Productivity and stability

Optimized time to market

Increased quality and

transparency

Oracle, Mulefoft

CSG, Software AG

COGNIZANT LATVIA

3

© 2018 Cognizant © 2018 Cognizant

21 JOBS OF THE FUTURE

Aleksandrs Radcenko

© 2018 Cognizant

THE MACHINES ARE COMING5

© 2018 Cognizant

THE ROBOTS ARE ALREADY HERE

6

© 2018 Cognizant

WILL A ROBOT TAKE YOUR JOB?

ej.uz/robotjob

7

© 2018 Cognizant

WILL A ROBOT TAKE YOUR JOB IN 20 YEARS?

8

© 2018 Cognizant

“JOBLESS FUTURE”

5 Million jobs will be lost before 2020 as artificial

intelligence, robotics, nanotechnology and other socio-

economic factors replace the need for human workers. - World Economic Forum (2016), Future of Jobs: www.weforum.org

“Almost half of U.S. employment is at risk of

Machine - based replacement” - Oxford University's 2013 report

“Machines don’t take breaks, vacations

and don’t get sick”

“Machines are cheaper, faster and smarter”

9

© 2018 Cognizant

WORK WILL CHANGE BUT WON’T GO AWAY

10

© 2018 Cognizant

WHY SO OPTIMISTIC?

Human imagination

or ingenuity

Machines need

human

Technology solves – and

creates – problems

Lots of current

work is awful

Work has always

changed

11

© 2018 Cognizant

WORK HAS ALWAYS CHANGED

12

© 2018 Cognizant

LOTS OF CURRENT WORK IS AWFUL

13

© 2018 Cognizant

MACHINES NEED HUMAN

14

© 2018 Cognizant

HUMAN IMAGINATION OR INGENUITY

15

© 2018 Cognizant

TECHNOLOGY SOLVES – AND CREATES -PROBLEMS

16

© 2018 Cognizant

FUTURE JOBS

Tech - Centricity

High

Low

2018 Time Horizon 2028

Walker / Talker

Digital Tailor

Fitness Commitment Counselor

AI Business Development Manager

Ethical Sourcing Manager

Bring Your Own IT Facilitator

Man-Machine Teaming Manager

Data Detective

Genomic Portfolio Director

Financial Wellness Coach

Chief Trust Officer

Cyber City Analyst

AI-Assisted Healthcare Technician

Master of Edge Computing

Quantum Machine Learning Analyst

Augmented Reality

Journey Builder

Genetic Diversity

Officer

Personal Data Broker

Highway Controller

Virtual Store Sherpa


Personal Memory Curator

Low-to Mid-Tech within 5 years


Mid-to High-Tech within 5 years


17

© 2018 Cognizant

FUTURE JOBS

Tech - Centricity

High

Low


Walker / Talker

Digital Tailor






Data Detective



Chief Trust Officer

Cyber City Analyst




Augmented Reality

Journey Builder

Genetic Diversity

Officer


Highway Controller








18

© 2018 Cognizant

FUTURE JOBS

Tech - Centricity

High

Low


Walker / Talker

Digital Tailor






Data Detective



Chief Trust Officer

Cyber City Analyst




Augmented Reality

Journey Builder

Genetic Diversity

Officer


Highway Controller








Cyber Attack Agent

Virtual Identity Defender

Cyber Calamity Forecaster

Head of Machine Personality Design

Voice UX Designer

Smart Home Design Manager

Algorithm Bias Auditor

Haptic Interface Programmer

Flying Car Developer

Machine Risk Officer

Subscription Management Specialist

Chief Purpose Planner

VR Arcade Manager

Vertical Farm Consultant

Data Trash EngineerUni4Life Coordinator

Head of Business Behavior

Joy Adjutant

Juvenile Cybercrime Rehabilitation Counselor

Tidewater Architect Esports Arena Builder

19

© 2018 Cognizant

MAN-MACHINE TEAMING MANAGER

POSITION SUMMARY

Man-machine collaboration is the new workforce. We have an exciting career opportunity for

individuals who can help combine the strengths of robots/AI software (accuracy, endurance,

computation, speed, etc.) with the strengths of humans (cognition, judgment, empathy, versatility,

etc.) in a joint environment for common business goals.

The key task for this role is developing an interaction system

through which humans and machines mutually communicate their

capabilities, goals and intentions, and devising a task planning

system for human-machine collaboration. The end goal is to create

augmented hybrid teams that generate better business outcomes

through human-machine collaboration.

20

© 2018 Cognizant

CHIEF TRUST OFFICERPOSITION SUMMARY

The rise of the instantly connected and morally aware investor and consumer has fueled the

requirement for hyper-transparent organizations. This is, however, undermined by the rise of the

widespread use of secret currency transactions enabled through cryptocurrencies like Bitcoin. The

days of Swiss bank accounts are now gone, and in their place we find blockchain-enabled

currencies. More than ever, organizations need to explicitly prove their financial integrity when

dealing with currencies that have been developed to avoid scrutiny.

An alloyed role is emerging in our organization that requires the

combined financial and regulatory acumen needed to deal in

traditional and cryptocurrencies, with the PR expertise to maintain a

positive public image that upholds our organization’s financial and

public integrity.

21

© 2018 Cognizant

PERSONAL DATA BROKERPOSITION SUMMARY

With corporations now mandated to consider consumer data as sovereign, we need individuals

who can execute data trades on behalf of clients and track new ways of maximizing a

client’s return on data.

The successful personal data broker will monitor and trade in all

forms of personal data that a client creates from his/her micro data

feeds, streaming preferences to platform data.

22

© 2018 Cognizant

GENETIC DIVERSITY OFFICERPOSITION SUMMARY

The next revolution in equality management is here. Beyond ethnic, sexual orientation and

gender equality, we now face genetic equality and the need to integrate a workforce that

includes workers who have been genetically enhanced (whether during gestation or later in

life) with those who have not. As an Equal Opportunity Employer, it is extremely important

for us to maintain an inclusive workforce and fairly handle progression, remuneration and

recognition across the workforce and genetic spectrum.

As our genetic diversity officer, your primary role will be to facilitate

the profitability and productivity of the organization while fostering

an environment of genetic inclusion.

23

© 2018 Cognizant

2022 SKILLS OUTLOOK

Growing Declining

Analytical thinking and innovation

Active learning & learning strategies

Creativity, originality and initiative

Technology design & programming

Critical thinking and analysis

Complex problem-solving

Leadership & social influence

Emotional intelligence

Reasoning, problem-solving and ideation

Systems analysis and evaluation

Manual dexterity, endurance & precision

Memory, verbal, auditory & spatial abilities

Management of financial, material resources

Technology installation & maintenance

Reading, writing, math & active listening

Management of personnel

Quality control & safety awareness

Coordination & time management

Visual, auditory & speech abilities

Technology use, monitoring & control

24

© 2018 Cognizant

of children entering primary

school today will ultimately

end up working in

completely new job types

that don’t yet exist.

65%

Source: World Economic Forum (2018) Future of Jobs: www.weforum.org25

© 2018 Cognizant

Thank you!

26

Documents

Future of Work Business After Hours - AmCham jobs.pdf · HEALTHCARE Including life science COMMUNICATIONS, MEDIA AND INDUSTRIES TECHNOLOGY 35.6% 27.4% 22.4% 14.7% SERVICES Top Employer