Future Workforce, Certification & Training · certified. The credibility that comes with certification is important to me." –Liz O'Brien, PTCB certification candidate "I'm proud

Future Workforce, Certification & Training

Yvan RooseleerBelgian IT Academy Support Center BiASC

Cisco Amsterdam24 January 2019

Future Workforce, Certification & Training

Topics● ICT Competencies & Skills

○ Cisco CSR & NetAcad Vision & Strategy○ EU Vision: European Parliament, European Commission

● Pearson Vue Certification Statistics○ Value of Certification○ Certification versus Diploma

● Example: Belgium/ Flanders○ New professional and vocational qualifications○ New Associate Degree programmes in ICT => Dual Learning

Learning and Training for a Global Tech-Savvy Workforce

« ... We innovate everywhere to create fresh ideas and possibilities.

We take bold risks to shape the future because we understand every

failure is a success, if we learn from it ... »

« ... Technology proficiency can be the key to a lifetime of opportunity

for individuals in a rapidly digitizing world. Likewise, a workforce with

skills and passion for the latest networking technologies is critical in

the long-term ... »

« ... doing amazing things with technology— with the ultimate goal of driving positive business outcomes,

empowering people, and helping to better society at large ... solving problems, connecting people and striving for

positive outcomes... » -- Tae Yoo,Cisco CSR

Cisco NetAcad Vision

Cisco CSR & NetAcad Vision (2)



● The Networking Academy learning experience approach provides exposure to new ideas ● There is a strong focus on Learning by Doing● Synthesize all skills learned to date in a problem-solving context

Cisco CSR & NetAcad Vision (5)● Creating learning experiences that will prepare students for the emerging skill sets and high-demand career

opportunities ignited by the Internet of Things and Big Data. Preparing students for industry certifications which

further increases their employability.

● In the case of new technologies with few or only advanced certifications, Cisco NetAcad are directly researching

the entry-level job opportunities and currently provide foundational skills that increase employability.

● Flexibility to adapt courses to build locally and regionally relevant education programs for your students

Cisco CSR & NetAcad Vision (6)● Digitization is moving a company’s entire operations, processes, and business functions onto a

single digital operating model● It is more than moving some processes online● It involves transforming foundational processes and business models

Cisco CSR & NetAcad Vision (7)● NetAcad does not focus on products, but rather on ideas, concepts, methods, competences and skills

● The purpose is to prepare the future workforce

● Cisco Academies do not compete with commercial Cisco Partners. The goals as well as the course materials

are completely different

EU Vision European ParliamentEducation in the digital era

● Challenges, opportunities and lessons for EU policy design

● December 2018○ Open data and collaborative digital technology

○ New professions

○ Innovation in education

○ Public and private partners

○ Professional development of teachers, trainers and instructors

EU Vision (2) European ParliamentEducation in the digital era

● The progressive digitalisation of work will result in the disappearance of many

professions and an increase in unemployment

● The new professions that will emerge with digitalisation may compensate for some

of the jobs lost○ It is estimated that approximately half of the current jobs worldwide – and 30 % in the European

Union – will disappear over the next 25 years, with the emergence of new professions requiring

advanced digital skills


● Digital technologies can facilitate access to knowledge and learning and their use

enables all training facilities at various levels to be easily accessible and inclusive

● Open data and collaborative digital technology tools and methods can enable

innovation in education


● It is essential that educational institutions prepare pupils and students to confront

the social and economic challenges brought about by rapid technological and social

developments, by equipping them with the appropriate skills to adapt to the

challenges of the digital world

● Digital technologies should be an integral part of a learner-focused, age appropriate

approach to education and can offer new and innovative approaches to teaching

and learning


● Technologies should be better used to support new pedagogies that focus on

learners as active participants with tools for inquiry-based learning and

collaborative workspaces

● Quality, innovative digital learning can be captivating and interactive, thus

complementing lecture-style teaching methods and providing platforms for

collaboration and knowledge creation


● We are seeing the growing commercial use of education by large digital companies,

which are trying to influence teaching practices by introducing equipment, software

and educational resources or providing training for teachers

● The establishment of strategic partnerships between academic and research

institutions and public and private partners as part of Key Action 2 of the Erasmus+

programme is welcomed, with a view to setting up ICT centres of excellence and

fostering the development of technological startups

EU Vision (7) European ParliamentTeachers and trainers at the core of the digital transformation

● Teachers and trainers require adequate initial preparation and continuous training,

which must include modules on innovative teaching practices○ This training requires time and should not come as an extra task on top of their daily activities

● Digital skills teaching requires teachers to update their knowledge and skills on a

continuous basis○ Teachers need suitable, flexible and high-quality continuous professional development that

corresponds to their needs

EU Vision: European Commission

● COSME ○ Europe’s programme for small and medium-sized enterprises

● Key Aspects of the EU 2030 High-Tech T-shaped Skills Vision for Smart Industrial Specialisation and Digital Transformation

○ Digital transformation => paradigm shift at 3 layers■ Transition in employment patterns■ Collaborative work across disciplines

○ Requirements■ Transversal skills■ New teaching tools and methods■ Labour mobility within Europe

EU Vision: European Commission (2)● Five Focus Areas

EU Vision: European Commission (3)● Key Trends

○ Digital transformation - Paradigm shift at 3 layers:

1. Culture and organisation

2. People and skills

3. Technology and infrastructure

○ Transition in employment patterns

■ from lifelong employee at one company

● towards working at multiple companies and projects at a time

○ Collaborative work across disciplines

■ Data-driven decision making and customer centricity

EU Vision: European Commission (4)● Key Challenges

○ Continuous up/re-skilling of the workforce for different segments of the population:

1. Already employed professionals to stay up-to-date with the technology

2. Unemployed youth people to get a job

3. Workforce older than 50 years

○ Lack of transversal skills under the current education curricula:

■ Collaborative skills, Digital Literacy, Cognitive Skills, Learn to Learn, Problem solving, Critical

Thinking, Design Thinking, Emotional Intelligence, Empathy, Business Thinking, Communication

Skills (e.g. Pitching and Selling ideas), Ethics

○ Lack of certification schemes for the trainings being provided

○ Provision of personalised education & training at large scale

○ Major disparities between Member States

EU Vision: European Commission (5)● Key Needs

○ Digital Transformation in parallel to the Cultural Transformation

○ Transformation of higher education using novel teaching tools and methods

i.e. Flipped Classroom, Peer Learning, User Experience Laboratory

○ Flexible contracts for certain profiles rather than permanent ones (e.g. for 3D designers, experts etc.

to meet punctual needs for a certain period of time)

○ Validation and Recognition of acquired skills via trainings across entire labour market

○ Shift from mass towards personalised education

EU Vision: European Commission (6)● Key Needs

○ Setting up tailored training programs specific to start-ups, SMEs and big corporates

○ Monitoring mechanism to measure the success over training & education programs

○ Setting up labour mobility schemes across EU, not only bringing talent to work but also bringing work

to where talents are in order to keep talents in place

○ Changing the way of funding for the education, training, upskilling

EU Vision: European Commission (7)● Key Recommendations based on good practices

○ Dual-track system as being implemented in Germany

○ Blended education coupled with Artificial Intelligence

○ Focusing on Group & Social learning being more effective compared to individual learning

○ Transforming existing workforce via upskilling at corporate level (e.g. turning engineers into data

scientists and acting as change agents for roll-out: AIRBUS)

○ Driving digital transformation at the regional level via public funding to convince industry for DT (i.e.

Grand-Est Region: ‘Industry of the Future’ Initiative)

○ Turning cybersecurity challenges into opportunities (Competency Centre for Cybersecurity - C3 in LU)

○ Talent retention by giving more autonomy, respect and purpose to the passionate ones being hired

(NEXUS)

Pearson Vue Value of Certification

Pearson Vue Certification Statistics




"Even if it's not a requirement, I can't imagine going

through training and not taking the last step to get

certified. The credibility that comes with certification is

important to me."

–Liz O'Brien, PTCB certification candidate

"I'm proud to hold my certification. It validates my level

of specialized knowledge and provided me greater

professional recognition."

–Mary B













Professional Certification versus DiplomaCertification

● Certification Level

○ Associate

○ Professional

○ Expert

● Not lifelong, limited in time

● “Recent” is important

=> You can grow in competences and skills

above your education level

Diploma

● Education Level

○ 3 - 4

○ 5 - 6

○ 7 - 8

● Lifelong

● “Recent” is not important

=> It’s difficult to attain a higher

education level after a certain age

Example: Belgium/ Flanders● New professional and vocational qualifications

○ Level 7 => Master Degree○ Level 6 => Bachelor Degree○ Level 5 => Associate Degree

Example: Belgium/ Flanders● New Associate Degree programmes in ICT

● Dual Track ○ Programming - 120 ects○ Systems & Networks - 120 ects○ Internet of Things - 120 ects○ Visual Designer - 120 ects

Example: Belgium/ FlandersSystems & Networks - 120 ects - duaal leren (werkplekleren)Ontwerp Domeinspecifieke leerdoelen - DLR

Protocols van datacommunicatie en netwerken begrijpen en toepassen

Installeren, configureren en testen van professionele netwerkinfrastructuur volgens de noden van de organisatie op basis van een plan

Installeren, configureren en testen van clients en servers in een professionele virtuele of fysieke omgeving

Implementeren en onderhouden van besturingssystemen, applicaties en netwerkservices en ondersteunen van de gebruikers

Automatiseren van terugkerende taken binnen een netwerkomgeving

Monitoren van het netwerk en bij vastgestelde problemen verbeterpunten en structurele oplossingen suggereren

Proactief bepalen wat nodig is om de continuïteit van de systeem- en netwerkinfrastructuur van de organisatie te garanderen en noden aankaarten bij de

relevante stakeholders

Veiligheidsrisico’s herkennen, daarover informeren en de relevante procedures en best practices inzake systeem- en netwerkbeveiliging toepassen

Deontologisch handelen en op een professionele manier omgaan met data en privacy

De relevante wetgeving en normering toepassen

De relevante IT- evoluties opvolgen en continu de eigen praktijk verbeteren en eigen ontwikkelingsnoden identificeren

Informatie verzamelen, documenteren, communiceren en rapporteren over het geleverde werk, afgestemd op het doelpubliek

Het gepaste anderstalige vakjargon begrijpen en gebruiken

Constructief en actief samenwerken in een multidisciplinair team en participeren tijdens overlegmomenten

Documents

Future Workforce, Certification & Training · certified. The credibility that comes with certification is important to me." –Liz O'Brien, PTCB certification candidate "I'm proud