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2
TRAVEL PLAN
Introduction
First Stop
Construction Zones
Switches
Future Tracks
3
INTRODUCTION
Community Manager Tester Developer
Since 2011 working for InnoGames
Currently Senior QA Technical Tester
Projects: Tribal Wars, Forge of Empires
4
GAMIFICATION
„Gamification is the processof using game thinking andgame mechanics to solveproblems and engage users.“
5
GAME MECHANICS
Bonuses
Achievements Discovery
Levels
PointsProgress
Status
6
TESTERS?
Community ManagerBeta Players
7
CHALLENGES & REQUIREMENTS
Get quality work done “for free”
Coordinate wildly different individuals
Tester motivation and focus
Pull the strings without strangling
Maintenance and communication
Guiding
Rewarding
Flexible
Manageable
8
MISSIONS / SESSIONS
Rewards
Rules
Mission
9
EXPERIENCE
Better planning certainty in bigger teams
Steady testing activities through regular feature updates
High fluctuation among beta testers
Better understanding of development process by testers
Faster reporting of issues and feedback to changes
10
RESULTS
Reduction of defect reporting after release by 25%
Bug reports of higher quality
Increased beta testing activities
11
LONGTERM MOTIVATION
Everlasting leaderboard
Gaining points through bug reports
Achieving badges on reaching levels
Results in less fluctuation
Still frustration for new testers
High effort via forum approach
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SEASONS
Runtime of 3 months
Gaining points through bug reports
Achieving badges and items
Results in less fluctuation
Reduces frustration of new testers
Still high effort for evaluations
13
TAKE AWAY & CONCLUSION
Get everyone on board
Start with the easiest solution
Increase motivation of testers
Gamification is applicable for software testing
Breaking away from the old mindset might be difficult
To succeed:
Make sure everyone understands the value of using Gamification
Start in small steps and adjust when necessary after
14
FUTURE
Going Mobile Automating the process
15
THANK YOU!