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Copyright © 2013 Juniper Networks, Inc.
GAMIFICATION OF LEARNING AND EXAM PREP
DECEMBER 17, 2013
Copyright © 2013 Juniper Networks, Inc. 2
TIPS FOR THE WEBINAR
Tweeting? Please mention: #gamification
Copyright © 2013 Juniper Networks, Inc. 3
Welcome
For More Info / To Register / To Access Archive:
Search “Webinars” or “On Demand” at TrainingIndustry.com
(800) 263-6317 or (805) 690-5753
Copyright © 2013 Juniper Networks, Inc. 4
James Sonderegger,
Education Services Director
Juniper Networks
Copyright © 2013 Juniper Networks, Inc. 5
Business Opportunities
Juniper’s Solution
Lessons Learned
Questions
LET’S DISCUSS
Copyright © 2013 Juniper Networks, Inc.
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• Address demand for certification exam prep materials
• “Spice up” the learning experience
• Be innovative in our training products
• Appeal to the “next gen” of learners
MULTIPLE “OPPORTUNITIES”
Copyright © 2013 Juniper Networks, Inc. 7
GAME ELEMENTS
• Objectives
• Rules
• Collaboration
• Achievements
• Competition
• Bragging rights
• Mobile
Copyright © 2013 Juniper Networks, Inc.
Copyright © 2013 Juniper Networks, Inc. 8
IN CLASSIC MODALITIES
• Instructor Led Training (ILT, ILO, or vILT) • Objectives
• Rules
• Collaboration (team or group projects, chat sessions)
• Achievements (sometimes, when testing and certification are part of the event)
• eLearning • Objectives
• Achievements
Copyright © 2013 Juniper Networks, Inc.
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One guy with an idea
Secured Support
and Budget
Involved
Others
Delivered to Customers!
MAKING IT HAPPEN
Continuous Enhancement
Copyright © 2013 Juniper Networks, Inc. 10
Over 200
questions written by
Juniper SMEs
Question of
the Day Exam
Topics
Flash Card
Decks
Explanations
for all
questions
Details on why
the correct
answer is the
best choice.
Copyright © 2013 Juniper Networks, Inc. 11
• Channels • SoMe
• Events
• Collateral
• Website
• Driver and flashcard decks free • Revenue not an objective
MARKETING
• Very popular with Juniper corporate
• Internal/external market
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JUNOS GENIUS
• Objectives – Engaging exam prep and learning
• Rules – Answer questions, get immediate response and win “stuff”
• Collaboration – Share your work and knowledge
• Achievements – Build a network, Leader Board in Game Center
• Competition – Instructor Challenge, Timed Test
• Bragging rights – Publish to Social
• Mobile – iPad, iPhone and Android
Copyright © 2013 Juniper Networks, Inc.
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Timed Challenge Mode
60 questions in 60 minutes
Instructor Challenge
Mode
Beat instructor’s - device
achievements
My Network
Build a virtual network with your device
achievements
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Additional Features View your achievements, compare
your score, or schedule an live exam.
Continuous Enhancement
• SoMe connections
• Localization
• Increased question pool
• Additional platforms
• More robust interface
• etc
Copyright © 2013 Juniper Networks, Inc.
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SUCCESS! 5,000 DOWNLOADS IN FIRST 90 DAYS
I will say the
Genius app seems
to be great "Flash
Card" tool, and I
am even enjoying
answering the
questions and
filling in some
gaps in my
knowledge. - J-Net Contributor
This Junos Genius app is pretty cool,
it won't replace the study material
and some hands-on experience with
the devices (or a simulator) but for
sure it allows a candidate to keep the
topics "off the top of the head" while
approaching an exam and maybe
commuting to the office!
Surely a very smart move by Juniper
Networks, in their effort to reach the
one million certificate engineers.
- Independent Blogger
Es una excelente guía de
estudio, ya que puedes
probar tu habilidades antes
de realizar el examen de
certificación, lo cual es una
ventaja porque a la hora del
examen podrás identificar
algunas de las formas en que
las preguntas se van
realizando.
- Spanish on-line publication
Copyright © 2013 Juniper Networks, Inc.
Copyright © 2013 Juniper Networks, Inc.
LEARNING APP DESIGN WHO’S GAME?
Copyright © 2013 Juniper Networks, Inc. 17
OBJECTIVE AND RULES
• What are the Objectives of your App?
• What are the rules of your App?
• Is there a foundational game structure you can relate it to?
• Turn-based strategy (Chess)
• Simulation
• Puzzle
• Chance
• Flash Cards
• Castle Defense
17
Copyright © 2013 Juniper Networks, Inc.
Copyright © 2013 Juniper Networks, Inc. 18
JUNOS GENIUS – OBJECTIVE AND RULES
• Objectives
• Brand Awareness
• Learning & Cert Prep
• Rules
• Foundational Structure = Flash Cards
• Response is required
• Immediate feedback provided
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COMPETITIVE ELEMENTS
• What competitive elements will you include in your app?
• Will these be structured as individual competition or team competition?
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JUNOS GENIUS – COMPETITIVE ELEMENTS
• “Instructor” Challenge
• Timed Test
• Leaderboards
• Via Game Center
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ACHIEVEMENTS
• What achievements will you track in your app?
• How will these relate to your App objective and rules?
• Will achievements drive badging? (Prestige or Privilege?)
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JUNOS GENIUS – ACHIEVEMENTS
• Unlock higher ranked instructors by beating lower ranks
• Devices earned by beating instructors
• “My Network” = user configurable
trophy case
• Leaderboard tracking through Game Center
Copyright © 2013 Juniper Networks, Inc. 23
COLLABORATIVE ELEMENTS
• What collaborative elements will you include in your app?
• How can you tie into social networking tools, forums, communities?
• Can you use this to drive and /or track customer loyalty?
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JUNOS GENIUS – COLLABORATIVE ELEMENTS
• Use of real instructors as game characters
• “My Network” view sharing via • Email
• Text
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• Get corporate marketing/branding on board early
• Iterate enhancements
• Keep simple, be flexible, move fast
• Choose vendor carefully
• Define and schedule QA process
LESSONS LEARNED – LOTS!
Copyright © 2013 Juniper Networks, Inc.
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James Sonderegger
Juniper Networks
Education Services, Americas
301.662.5073
Q&A
Copyright © 2013 Juniper Networks, Inc. 27
For More Info / To Register / To Access Archive:
Search “Webinars” or “On Demand” at TrainingIndustry.com
ONDEMAND WEBINARS
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Learn more at TrainingIndustry.com
Executive Seminar Series
Copyright © 2013 Juniper Networks, Inc. 29
THANK YOU
On behalf of TrainingIndustry.com, thanks to:
Today’s Speakers: James Sonderegger
Today’s Sponsor: The Training Associates
All of you for attending
Questions or Comments? Please contact Nabeel Jaitapker: