Early-bird discount Save CDN$475 by March 16

May 15 – 17 / Toronto, Canadagartner.com/ca/cio

“ The event brings customers and partners together in one interactive and engaging format. Speakers bring dynamic, real-world experience that helps the business avoid making the same mistakes over again. No question goes unanswered.”

Chief Information Officer, Highlands County, 2017 attendee

Chart a roadmap to your digital destination

Gartner CIO & IT Executive Summit 2018

Visit gartner.com/ca/cio or call 1 866 405 2511 for updates and to register! 32 Gartner CIO & IT Executive Summit 2018

“ [You get] challenges and trends for CIOs and IT executives with real-life experiences, beyond research metrics.”

Yasemin Sezer, Head of Technology & Operations, L&T Infotech

Industry Day: Monday, May 14

Government. Learn how to:• Adopt proven practices and lessons from digital

top performers

• Replace legacy systems with cloud-based alternatives

• Accelerate modernization to reduce technical debt

• Work with ecosystem partners to increase interoperability

Financial Services. Learn how to:• Expand digital ecosystems to meet increasing

customer demands

• Look at nonfinancial services ecosystems to broaden market opportunity and enhance customer experience

• Win in a platform world

• Hire and keep the right people to help achieve your digitalization goals

• Explore the role of fintechs to add value to your digital plans

Asset-Intensive Industries. Learn how to:• Understand the blending of the digital and physical worlds

to continuously evolve your digital business practice

• Assess key trends in Industrie 4.0 and industrial internet initiatives

• Innovate creatively, rapidly and effectively to increase your competitive differentiation

• Take a strategic approach to ecosystem involvement that includes revenue generation and growing the number of partners

• Manage the growing convergence of IT and operational technology (OT)

04 / Keynotes

05 / Meet the analysts

06 / Plan your experience

08 / Agenda at a Glance

10 / Solution Showcase

11 / Registration and pricing

Table of contents

Scale digital transformation. Deliver growth.

To gain a competitive edge and support growth, you need to take digital initiatives to the next level. This year’s Gartner CIO & IT Executive Summit, May 15 – 17, in Toronto, explores how you can make the shift from delivering IT services to delivering digital business results. With a focus on Canadian markets, you’ll discover how to use digitalization to drive new forms of revenue, business value and customer or citizen engagement.

Get Canadian perspectives and analyst insights to drive your strategies forward.

Solidify your cloud, IoT and mobile strategy as you interact with 20 Gartner analysts and 900-plus peers.

Chart paths to drive growth, the No. 1 CIO priority in 2018, with new forms of revenue, business value and customer engagement.

Develop a people-centric approach to technology, culture and talent to lead the next phase of your digital journey.

Prepare to execute strategy with 30-, 60- and 90-day action plans included in every Gartner analyst presentation.

Discover the latest trends in cybersecurity, advanced analytics, the Internet of Things (IoT) and artificial intelligence (AI).

Master the new role of the CIO — transitioning from technology delivery executive to a strategic business executive.

Analyst on front cover: Hung LeHong, Conference Chair

4 Gartner CIO & IT Executive Summit 2018 Visit gartner.com/ca/cio or call 1 866 405 2511 for updates and to register! 5

Meet the analystsKeynotes

Powerful Portraits: An Intimate Look at Humanity and Leadership A gifted communicator and storyteller, award-winning portrait photographer Platon shares his experience photographing an eclectic mix of world leaders, celebrities, technology titans and human rights champions. Join us for this fascinating discussion of the stories behind the photos and an insightful look at the human condition and humanity of his subjects.

Exponential Organizations As a result of accelerating change, a new breed of businesses is scaling 10 times faster than established organizational structures. Salim Ismail calls these businesses “exponential organizations.” This talk describes their characteristics and attributes and finishes with how to implement these ideas into established companies. He looks at today’s fastest-growing technologies and the social impact they will have on our organizational, political, legal, educational and medical systems. From artificial intelligence to biotech, these disruptive technologies are changing the face of many disparate industries, introducing innovations and creating new opportunities.

Suzanne Adnams Vice President

Gene AlvarezManaging Vice President

Tom Austin Vice President and Gartner Fellow

Brian Burke Vice President

Mark FabbiVice President and Distinguished Analyst

Kyle Hilgendorf Vice President and Distinguished Analyst

Rick Holgate Director

Chris Howard Vice President and Distinguished Analyst

Cindi HowsonVice President

Hung LeHongVice President and Gartner Fellow

Keith James Mann Director

Mary Mesaglio Vice President and Distinguished Analyst

Kristin R. Moyer Vice President and Distinguished Analyst

Alistair Newton Vice President

Mark O’Neill Director

Eric Ouellet Vice President

Paul E. Proctor Vice President and Distinguished Analyst

Mark RaskinoVice President and Gartner Fellow

Adam M. RonthalDirector

Kristian Steenstrup Vice President and Gartner Fellow

Alfonso Velosa Vice President

Guest keynotes

Salim Ismail Founding Executive Director/Global Ambassador, Singularity University

Platon World-Renowned, Award-Winning Photographer, The New Yorker; Master Storyteller

Chris Howard Vice President and Distinguished Analyst

Tom Austin Vice President and Gartner Fellow

Hung LeHong Conference Chair, Vice President and Gartner Fellow

Creating a Performance Mindset: Findings From the 2018 CIO Survey This keynote challenges and encourages CIOs to craft a performance mindset on the basis of Canada-specific findings from the 2018 Gartner CIO Survey. Canada’s public- and private-sector CIOs have an opportunity to build on the momentum in their enterprises related to change readiness, available technologies and an appetite from senior leadership.

What to Do and Not to Do With AI Gartner is impressed by the tremendous advances that have been made this decade in AI. We discuss the key developments and explore the false expectations that hype creates, the real level of investment most enterprises are making and the serious limitations that almost no one is talking about. Also, we lay out action plans and options for enterprises to pursue.

Your Plan to Scale the Digital Journey This keynote summarizes the major concepts and frameworks that were presented during the event. Combined, these can form the backbone of your enterprise’s plan to scale the digital journey. Come join us to get a big picture of the whole event.

Gartner keynotes

6 Gartner CIO & IT Executive Summit 2018 Visit gartner.com/ca/cio or call 1 866 405 2511 for updates and to register! 7

Plan your experience

“ Thought-provoking and insightful. [Great to connect] with fellow open-minded executives for more knowledge and networking.”

Debbie Clark, Director of IT, Entertainment One

A. Technology and Information Help your enterprise build the technology and information foundation of a digital business. In this track, you can discover the building blocks of digital capabilities, including technologies and data and analytics. Sessions cover infrastructure and operations topics — including cloud computing and technology platforms — as well as applications, apps and APIs. There is particular emphasis on emerging technologies, such as IoT and AI.

B. Leadership CIOs and IT executives can have the dual responsibility of leading an IT organization and leading digital transformation. Sessions in this track focus on building the right teams and culture, applying the best operating models and planning the roadmap of your business’s digital journey. These sessions are designed to make you a better leader as your organization becomes a digital business.

C. Business Strategy Digital business is how your enterprise will compete in the digital future. Sessions in this track explore digital business strategies, including improving business processes, enhancing customer and citizen experiences, and delivering new or improved products and services. Plus, discover the benefits for your enterprise of new, disruptive approaches, such as leveraging ecosystems and pursuing platform business models.

Analyst one-on-one meetings* Complimentary consulting with two Gartner analysts of your choice

Ask the Analyst sessions* Gartner analysts taking your toughest questions head-on in interactive Q&A sessions

*Space is limited and online preregistration is required.

Gartner Events Navigator Gartner Events Navigator helps you organize, view and custom-create an agenda by:

• Date and time

• Agenda track

• Analysts and speaker profiles

• Session type

• Topics

• Vertical industries

Workshops* Small-scale and interactive; drill down on specific topics with a how-to focus

Roundtable discussions* Moderated by Gartner Executive Programs leaders for exchanging ideas and best practices with your peers

Meetups A small group of your peers, without Gartner facilitation; sit down and build relationships and discuss the topics that matter to you, in the spirit of solving business problems together

Solution Showcase receptions and special events

Agenda tracks Customize your agenda

Interact with analysts

Network with peers

Suzanne Adnams Vice President

8 Gartner CIO & IT Executive Summit 2018 Visit gartner.com/ca/cio or call 1 866 405 2511 for updates and to register! 9

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2:00 p.m. Orientation and Industry Day Welcome

Industry Monday ProgramsGovernment Program Financial Services Program Asset-Intensive Program Roundtables

2:45 p.m. Using a Digital Government Technology Platform to Deliver a Better Citizen Experience

A Financial Services Scenario: Building the Foundations for Relevance

Digital Transformation in an Asset-Intensive Company

Roundtable: Leveraging Digital Technology Innovation to Drive More Customer-Centric Healthcare

Roundtable: Midsize Enterprises

3:45 p.m. Government Leaders Panel: The Future of Digital Government Platforms and Ecosystems

Banking Disruption: Opportunity, Threat or Simple Sanity Check

CIO Panel: Asset Intensives. Engaging Your Functional CxOs — Investments, Resources and Benefits Realizations

4:45 p.m. Risk Management for Government CIOs The New Realities for Digital Banking: Balancing the Customer Trust and Data Equation

Data Wars: The Battle Over Your Equipment Moves to the Data Level

Roundtable: Data and Analytics in Government Roundtable: Top 10 Ways Successful Women Increase Their Visibility

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7:45 a.m. Attendee “Ice Breaker” Breakfast Midsize Enterprise Breakfast Women in IT Breakfast

9:00 a.m. Gartner Opening Keynote Creating a Performance Mindset: Findings From the 2018 CIO Survey Chris Howard, Vice President and Distinguished Analyst, Gartner Research

TRACKS A. Technology and Information B. Leadership C. Business Strategy Ask the Anlayst and Roundtables Workshops

10:15 a.m. The Top 10 Strategic Technology Trends for 2018

The State of Data and Analytics Roles and Organization: From Control to Collaborate

Hack, Prod, Nudge: The Little Innovations That Scale Big

CEO Concerns 2018: Implications and Actions for CIOs Workshop: The Evolving Role of BRM in Digital Business (10:15 a.m. – 11:45 a.m.)

Workshop: Accelerating Strategic Business Transformation and Building Innovation as a Discipline (10:15 a.m. – 11:45 a.m.)

11:15 a.m. The IoT Scenario: What to Do Next Gartner Essentials: 2018 Top 10 Trends and Their Impact on I&O

Motivation and Mindset: The Keys to Unlocking the Agile Culture Challenge

The 10 Technology Predictions That You Need to Know When Developing Your Customer Strategy

Ask the Analyst: Cloud Wars — Comparing Major Cloud Platform Providers

Roundtable: IT Strategy for Midsize Enterprise CIOs

12:00 p.m. General Attendee Networking Lunch and Solution Provider Showcase Dessert Reception CIO Experience Lunch Midsize Enterprise Lunch

1:00 p.m. Theater: Magic Quadrants for Operational DBMS and Data Management Solutions for Analytics (1:00 p.m. – 1:20 p.m.)2:00 p.m. Solution Provider Sessions CIO Workshop: Digital Leadership

Effectiveness — Are You a T-Rex Leader and Don’t Know It? (2:15 p.m. – 3:45 p.m.)

Workshop: Communicating for Engagement — Speaking to Three Brains (2:15 p.m. – 3:45 p.m.)

3:00 p.m. Augmented Analytics: Key Trends in Next-Generation Analytics and BI Platforms You Need to Know

Developing and Advancing Hybrid and Public Cloud Strategies

Digital Business KPIs: Identifying and Then Measuring Value

From Disruption to Operating Models and Everything in Between

Roundtable: Technologies Impact on the Next Generation of Financial Services

4:15 p.m. Guest Keynote Powerful Portraits: An Intimate Look at Humanity and Leadership Platon, World-Renowned, Award-Winning Photographer, The New Yorker; Master Storyteller5:00 p.m. Solution Provider Showcase Networking Reception

5:30 p.m. Theater: Magic Quadrant for 2018 Endpoint Protection Platform (5:30 p.m. – 5:50 p.m.)

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8:00 a.m. Attendee Breakfast9:00 a.m. Guest Keynote Exponential Organizations Salim Ismail, Founding Executive Director/Global Ambassador, Singularity University

10:15 a.m. Solution Provider Sessions11:15 a.m. Digital Platform Roadmap How Midsize Enterprise CIOs

Can Leverage the Advantages of Smaller Scale

Seven Reasons More CEOs Will Be Fired Over Cybersecurity Breaches and How to Ensure Yours Is Not Next

Three Dimensions of Future Digital Business Model Exploration Ask the Analyst: Customer Experience Strategy Roundtable: Blockchain. The Opportunity for Your Enterprise — How to Quantify It and Sell It

CIO Workshop: Engaging With CxOs on the Digital Business Journey (10:30 a.m. – 12:00 p.m.)

Workshop: The Myth of the Glass Ceiling — How to Recruit, Retain and Promote for Inclusion and Diversity (10:30 a.m. – 12:00 p.m.)

12:00 p.m. General Attendee Networking Lunch and Solution Provider Showcase Dessert Reception CIO Experience Lunch12:45 p.m. Theater: Magic Quadrant for Enterprise Agile Planning Tools (12:45 p.m. – 1:05 p.m.)

2:00 p.m. Beyond Agile: How Bimodal Organizations Are Reaching the Next Level

Connection Versus Collection: The Future of Data Management

The Economics of AI: Where to Look for the Biggest Productivity Boost

Leading Digital Business in 2018 and Beyond Ask the Analyst: Digital Workplace Strategy That Takes Advantage of Being a Midsize Enterprise

Roundtable: Innovation in Government. How to Break Through Functional Leadership Resistance

CIO Workshop: Truth or Dare — How Do You Measure up? Connecting the Dots Between the CIO Brand and the Perception of IT (1:45 p.m. – 3:15 p.m.)

3:00 p.m. Solution Provider Sessions4:00 p.m. Data Loss Prevention —

State of the Market in 2018 Digital Twins: A Core Design Element to Scale Digital Business

Pitfalls to Avoid and Practices to Adopt for Successful Organizational Change

Delivering High-Impact Reference Models and Roadmaps to Guide Investments and Execution

Ask the Analyst: Top 10 Things CIOs Need to Know About APIs and the API Economy

Roundtable: Cost Optimization, Investing in IT to Grow Your Midsize Enterprise

4:45 p.m. Gartner Keynote What to Do and Not to Do With AI Tom Austin, Vice President and Gartner Fellow, Gartner Research5:30 p.m. Solution Provider Showcase Networking Reception

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Remnants of Your Application PortfolioRansomware and the Seven Deadly Organizational Sins

Doing Good With Data: How to Impact Society and Create a “Data for Good” Culture

The 2018 CIO New Year’s Resolutions Midyear Checkup: Are You Delivering?

Roundtable: How to Overcome Digital Transformation Challenges in Asset- Intensive Organizations

Workshop: Connecting Leadership Styles With Digital Business Leadership Needs (9:00 a.m. – 10:30 a.m.)

Workshop: Technology Innovation in Financial Services (9:00 a.m. – 10:30 a.m.)

10:00 a.m. Data Management: The Impact and Cost of Cloud Practices and Technology Options

Your Next Wave of Innovation Will Come From Ecosystems

Integrating Technology Risk and Corporate Performance With a Risk-Engaged Culture

Digital Commerce in a Customer Experience Economy

10:45 a.m. Creating an API Center of Excellence to Drive Innovation and Ecosystem Engagement

Analyzing the Cloud Architect Role Practice Makes Perfect: Five Situational Leadership Types

Keep Calm and Carry On: Myths and Realities in a Blockchain World

Ask the Analyst: Trends in Malware Prevention

11:30 a.m. Closing Keynote Your Plan to Scale the Digital Journey Hung LeHong, Conference Chair, Vice President and Gartner Fellow, Gartner Research12:15 p.m. Conference Adjourns

Agenda at a Glance Agenda as of February 28, 2018, and subject to change

Visit gartner.com/ca/cio or call 1 866 405 2511 for updates and to register! 13

Solution Showcase

Apptio

Ataccama

Cherwell

Coupa

Denodo

Duo Security

Onapsis

PCCW Global

Rimini Street

Skytap

Thousand Eyes, Inc.

Zoom Video Communications

Silver

IBM is a cognitive solutions and cloud platform company, backed by over a century of business and systems innovation. IBMers are dedicated to world-changing progress and building new ways to outthink challenges in a world where cognitive intelligence is infused into the systems and processes.

OutSystems is the #1 low-code platform for digital transformation — rapidly deliver mobile apps, web portals, mission-critical systems, and more.

Platinum

Exhibitor list as of February 28, 2018, and subject to change

10 11Gartner CIO & IT Executive Summit 2018

Interested in exhibiting? Contact us at exhibit@gartner.com.

Group Rate DiscountMaximize learning by participating together in relevant sessions or splitting up to cover more ground, sharing your session take-aways later.

Complimentary registrations

• 1 for every 3 paid registrations

• 2 for every 5 paid registrations

• 3 for every 7 paid registrations

For more information, email us.registration@gartner.com or contact your Gartner account manager.

In addition to three tracks of the latest analyst research, your summit registration fee includes complimentary access to the following special features:

• Two analyst one-on-ones*

• Two Ask the Analyst sessions*

• Two workshops*

• Two roundtables*

• Solution Showcase

• Networking breakfasts, lunches and receptions

*Online preregistration is required for one-on-ones, workshops and roundtables. Reserve your place early, as space is limited.

What’s included

Gartner event tickets

We accept one Gartner summit ticket or one Gartner Catalyst ticket for payment. If you are a client with questions about tickets, please contact your sales representative or call +1 203 316 1200.

Registration and pricing

Early-bird discount

$275 per night at the Sheraton Centre

123 Queen Street WestToronto, ON M5H 2M9CanadaPhone: +1 416 361 1000

Gartner hotel room rate

Save CDN$475 by March 16

Early-bird price: CDN$3,175Standard price: CDN$3,650

3 ways to register

Web: gartner.com/ca/cio Email: us.registration@gartner.comPhone: 1 866 405 2511

“ A great place to meet and exchange with peers. The presentations allow me to learn a lot of new things, as well as confirm [current plans]. I’ll be back next time!”

Jean Francois Filion, Director, Application Services, Public Service Commission of Canada

“ Really helps to figure out and confirm that we are on a good path to transformation. Dialog with peers confirms that many of us are dealing with very similar issues.”

Amelie Regimbal, Lead Business Architect, Desjardins

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