TAP ~/ORKING GROUP UPDATE

March 21, 201

Executive Management Committee

David SuttonTAP Deputy Executive Officer

March 21, 2013

#56

Gate-latch progress continues with large and multiple

station testing

• Tests continued in prep for June latchingof Red and Purple Line gates

• Union Station testing went smoothly onMarch 6

• Multiple stations tested on March 12

•Wilshire/Western

• Wilshire/Normandie

• Vermont/Beverly ~ r _ .' ``~ ~~

•North Hollywood

•Additional gate-help phone testing onMarch 19

Metrolink Test Tickets

METR09..t8rdlG. tap~';~~Metro and Metrolink working together on gate-latch testing and communications efforts

After review of progress, Metrolink Boardordered 6 months ticket supply

TAP-enabled tickets used at Union Station onMarch 6

• 549 Metrolink passengers tapped throughlatched gates by staff from gam-5:30pm

• Tickets to be dispensed from Metrolink ticketvending machines in time for June latching

User group testing started this week

Union Station:

Total entries decreased. TAP entries increased.

Union Station West Portal Entries 9 am - 5:3Q pmasao ,

Latcheda00o

3500

3000 --- ---- --- --..._

2500 -- ____ _.___..._... iTAP Entry

ZOQp _ _ OFree Entry &GTEL

2 Metrolink

150Q

1000

500 —

p._. , ..._.,- ..,._r .__.1/30j2013 .2/6/2013 2J13/2013 2/2Q/2013 2/27J2013 3/&/2013

Wilshire/Normandie:

Total entries decreased. TAP entries increased.

Wilshire/Normandie Entries 7:10 am - 5:20 pmzsoo

Latched

z000 ------ _._._ _.... -- . — -- -----

fsoo — --- --■TAP Entries

■:Free Entry & GTEL

1000 -^-- -- --- ■Metrolink &Security

S00 ! _. ___...

0i— -- , _.2/12/2013 F/19J2013 2J26/20t3 3/Sf2013 3j12J2013

Wilshire/Western:

Total entries decreased. TAP entries increased.

Wilshire/Western Entries 7:10 am - 5:20 pm300D __ _.. ..... ._._ _ .....

Latched

zsoo —_ __ --

j ■TAP Entries1500 -~. ..___ _._..

~ ■Free Entry & GTEL

~ Metrolink &Security

1000 '- — - --- --

SOO ) --.— —__._

1

a -F --.2/12j2013 2/19/2013 2/26/2013 315/213 3/12J2013

Vermont/Beverly:

Total entries decreased. TAP entries increased.

Vermont/Beverly Entries 7:10 am - 5:20 pmaaoo ,.. __._. _____ _ .---

latched

25Q0 - ------._.

~ TAP Entries1500 ';... ..___ _____ ___.. _._

~ Free Entry & GT@L

~Metrolink&Security

lOQO- — - –

560 ~._.. _ _ ... ...... _.._

p,.._. _.. .„_. _...

2/1212Q13 2/19/2013 2/26/2013 3/5/2013 3/12/2013

North Hollywood:

Total entries decreased. TAP entries increased.

North Hollywood Entries 7:1Q am - 5:20 pmaz000

Latched

a000

G~~Q ___ _. _...

a000

z000

a_ _. ,. --2/12/2013 2/79/2013 2/26/213 3/Sf2~13 3f12/2Q13

10 TAP Entries

Y Free Entry & GTEL

Metrolink & Secm~~ty

Hollywood Western:

Total entries decreased. TAP entries increased.

2J19J2013 2J26f2013 3/Sj2~13 3/12/2013 3/19/2023

Union Station: TVM sales increased

■TaP Entries

■ Ftee Entries &

GTEL

Metrolinl<&

Securif~

Union Station West Portal TVM Transaction Volume

gam -5:30 pm

zoo _ __ Latched.....

600'.. __. __.. _._. __. _._ ___ __

500 !. __ _..... __. _._.. ___ _..... .__ ....._Transfers

400 -.- -.. Stored Valuz

■One Way

300 _. -._-_. _.. __. _.._ Day Pass

' ■7Day200 _... .. _... ______ _.._.............. _..

~ 30 Day

106 _ _....... __.... _._. _. ..._..

p;.._ _... _,_.... _._.... ._. _ ... _..,

2j6(2013 2J13/2013 2f20i2013 2j27/2013 3f5(2013

Wilshire/Normandie: TVM sales increased

Wilshire/Normandie TVM Transaction Volume

7:10 am -5:20 pm600 _____.._._ _.— --

Latched

500 __. __.----

d00 ---- ------ ■ TtanSfers

■Stored Value

app ■ One W ay

■Day Pass

200 ■ 7 Day

■30 Day

f00 }..___ .—_ __ .._

O "~_ .T .._ _ ~

T2/12/2013 2(19/2013 2/26/2013 3/5/2013 3/12/2013

Wilshire/Western: TVM sales increased

Wilshire/Western TVM Transaction Volume

7:10 am - 5:20 pm

aoo - - -Latched

goo --- —... _.

600 _ _.. __.__ "'~".._..._—__--_ ".__._ __'

■Transfers500 _______. ---- -- — ■Stored Value

a00 ~~ ■One Way

~ ■Day Pass300

■ 7 Day

Zpp — ■ 30 day

100 .. _. .._ --.. _._

~~~-

0 ~....__ .----,---2/12/2013 2/19/2013 2/26/2013 3/5/2013 3/12(2013

Vermont/Beverly: TVM sales increased

VermontJBeverlyTVM Transaction Volume

7:10 am - 520 pm

Latched.: ~ ..:

,eo __ _ __

~ Transfers

~StoreA Value

a00 _. __- ■One Way

Day Pass

30p __ ___■ 7 Day

app ! __._ X30 day

]00 ..,,

,. _.. __..

2!1212013 2!19!2013 ?;26(2013 3/5/2013 3(72/2013

North Hollywood: TVM sales increased

North Hollywood TVM Transaction Volume

7:10am-5:2flpm2500 -

zooa ___

1500 -_..._..

1000! __.. __.... __

500 ._..__._ .._..

0

Zi 12/?013 2/79J2013

Latched

2/26)2013 3/5(2013 3i72J2013

Transfers

■Stored Value

■One Way

Day Pazs

■ 7 Day

s 30 Day

Hollywood Western: TVM sales increased

Hollywood/WesternTVM Transaction Volume

7:OUam -5:30 pm~aoo —

Latched

2000 .__ .... ...............~- -....._...... _.._

800. - _------ -_.__-_- _.._.. Transfer

j ■Stored Value

600 -l— ---- ------- --..._. _.._... ---..._.. ■7Qayi

~ Day Pass

400 .~—. -- _.____.__ ______. _.. _. i30 Day

■One Way

200 ' ._._.__._ __.___. _____ ._ _..1

0 .._ _.._ _ _.. _,

2J19(2013 2~26/~013 3f5J2613 3/12/2013 3/I9/2013

Union Station: TVM revenues increased

Union Station West Portal TVM Revenue Collected

gam -5.30 pmS1,eoo.00 ---__._ __

Laeche8

Ss.aoo.00 ". -- --- --

Si,zoo.00 ___ _______ __..._. --

~Trensfers51.000.00 .__.....---_ __..... ___ ............. ...................

~ Stored Value

5300.00 —___........._... _ ____ ■One Way

~ Day PassS600.00 _ ......_ .---....._._ ------ ----~-- '.......

■ 7 Day

5400.00 __._._..__... _ —.___. __...--- — -~---- --- ■30 day

5200.W _....._ .—._._...__ .__—_ _._..___. _._. _.........

2/6/2013 2/13/20Y3 2/20/2013 2/27/2013 3/6(7013

Wilshire/Normandie: TVM revenues increased

Wilshire/Normandie Revenue #rom Stared Value,One Ways and Day Passes 7:10 am - 5:20 pm

5z.000aa _.. _._ _..Latched

Si,s0000 __ _.

51,600.00 '..

51,200.00. __ ._._..__

■Stored Value$1,000.00

■ One W ay

5800.00 -~ - - ■Day Pass

5600.00 F- - -

$200.00

50.00 .~. _._ -r_ --. - ..

2!12/2013 2/19/2Q13 2)26/2013 T 3)5/2013 3J12/2013

Wilshire/Western: TVM revenues increased

Wilshire/Western Revenue from Stared Value, One

Ways and Day Passes 7:10 am - 520 pmsz,soo 00 ----- ---- --- -- --- - -----

Latched

52,000 o0 _._ __ ___ _. ------ ....._.-......-- -...

$1,500.0■$[Of2(1 V31U2

■One Way

$S,000A~ ..,,.._-_ — _ ■Day Pass

5500.00 -_ -- -

50.00 .'',. -. _.

2)12/2013 2114/2013 2fT6J2013 3(5/2013 3/12/2013

Vermont/~everly: TVM revenues increased

Vermont/Beverly Revenue from Stored Value, OneWays and Day Passes 7:20 am - 5:20 pm

sz,soo.00Latched

S2,000.00

- HSEOred Value

■One Way

51,000.00 ~ —~ — ■Day Pass

5500.00 ~-- — -- ----- ---

50.00 .j.-- --- —r-- ,- --r -- —.2J12j2013 2J19/2013 2/26f2013 3/5/2013 3/12/2013

North Hollywood: TVM revenues increased

North Hollywood Revenue from Stored Value, One

Ways and Day Passes 7:10 am - 520 pmss,000.00 _ _ __ _._--

'..,. Latched$7.000.0 __. _. _. ___"___. _ __._.._. .._._..__ .._. .......................

$6,000.00. ........ .. ........ _ ___

55.000 00 .... _ ....__ _

■Stored ValueSA,000.00 __ __.. ___ _ ____._

l One Wsy

53.~~~.00 _..... __..... ~ Day Pass

52,000.OQ - -̀- -

i

$0.00 .-...._ __. _—T— —.._~_..... '_..,.........

2/12j2013 2/19/2013 2J2GJ2013 3/5/20T3 3J12J2013

Hollywood Western: TVM revenues increased

HollywoodjWestern TVM Revenue Collected

7:00 a m - 5:30 pmss,000.00 -- ___--- ---- --

Latched

$4,SOOA~ -

$4,OP0.00 ~-

53,500.00 ~ ~--~--~--- ■Transfer53,000.00 ~ ■Stored Vaiue

52,500.00 'r- -17 Day

$2,000.00 -i-- ■Day Pass

$1,500.0 ' ■30 Day

■One Way$1,000.00 -=- -

$500.00 -- ----

50.00 ~-- --- — .2/E9J2073 Z)26/2Q13 3/5/2013 3/12/2013 3/19(2013

Stand-Alone Validator (SAV) Relocations

• Need exists for better identification ofTAP transfer SAVs

• Suggested additions and relocations approved by:

• Operations

• LA Sheriffs

• ADA Compliance ~

7tn~Metro transfer SAVs to be expedited

• Completion expected by June ~

• Remainder installed within 6 months ~. ~

Chief Communications OfficerReport

Lynda BybeeExecutive Management CommitteeMarch 21, 2013

Metro

Connect at Union Station Jfor every home game. }~

$ervirz scans 9a m~nu~es ~~~ .i~L<fo.e somz [emer„~r cma~ m mzvo ~:;.

`~_~. --'~t~ _

~_m

nfl

Metro

First game of service: 3/29

Partnered with Dodgers to jointly

promote the Stadium Express

Tactics: Print ads, brochures, interior

posters, web ads, Transit TV, radio spots,

wayfinding signs &banners at Union

Station, in-stadium digital ads

Press Event: Scheduled for March 28

1

Biryclists may need a full lane.EVERYz A N E

Please share the road. ~S A

,- ;~;,;

€ ~a`'Metro - , .,~'~ ~ .~ .~ .

Objective: Increase bike safety awareness among drivers

Tactics: Bus back ads (75), billboards (132), and drive-time radiospots throughout LA County

Ads will run from March to May, leading up to Bike Week

Metro 2

Help us make the Launched campaign to build safety awareness nearslue pine safer.

Metro Rail intersections, with emphasis on Blue

~. , and Expo Lines> sea~e,~ a~a~~ „me=> Look botF ways (or gains before~' Staffed 19 Rail Safety Ambassadors along the linero

ssing vacks

~ >Obey signs and warning signals to educate people about the safe way to cross the,c~ >~e~e,~~~ae..a,o~~diLa'~W~ lowered ge~ss ~

!'F

Never le(t Burn

tracks> make a on a red arrow

~ >NeverwalX,zivoraandan~ncksR Additional Tactics: Train wraps, door hangers,

> Ta crosx, push peEssvian buaon andwait (or"WALK"signal safety snap bracelets, safety guides and train

W ~f~w~~;,M,~e .o~J`~`,~o`.`M,°:"`::"`m';,, crossing brochures

~~ ~°ww~,wam. Press Event: Held at Vernon Station on March 15

Metro _ _ 3

Metro

.~..< .Failure to tap is a violationpunishable by fine.Tapping your card each tlme you board

res that you are riding with the correct fare.Ifyour pass is on aTnP Card, you must tap itevery time you ride a bus or Irain. Thank yaut

Metro

~~.,,~.,a. ,,.

Metro

4

Designed new rail posters to re-

enforce the message that riders

must TAP when passing a turnstile

or validator

These will aid Sheriffs with fare

inspections and enforcement

Will post next week and remain up

through July

5

Metro

Metro is exploring options to accelerate

construction of 13.5 miles of carpool

lanes on I-5 in North County of Los

Angeles

Proposing to finish the project by 2019

by introducing toll lanes

Tactics: Developed website, overview fact

sheet, project map

Next Community Meetings: Feb 26 & 28

~. j ~ ~ Y,~_.._`~+ ~

#'

. ~ ~ ~~

Metro contributed $799,344 to the Phase II Facility

through the Municipal Operators Service

Improvement Program

The construction expanded the original maintenance

& operations facility in Lancaster

Metro ~

Metro Art tours featured in Los

Ange%s Magazine cover article on

"10 Surprising Hometown

Getaways"

"Weekend sojourns that will remind

you why you live here"

Metro 8

~:~t;;

Thank you

Metro 9