Helpful information for retirees and spouses who currently receive benefits from GE

You are eligible for Medicare on the first day of the month of your 65th birthday. Find out how much Medicare costs and learn more about your eligibility at Medicare.gov

If eligible, you will receive communication directly from Via Benefits.

What happens at age 65?

my.viabenefits.com/ge

Review or update your beneficiary designations OneHR.ge.com > Pension > I want to ... View/Update my Beneficiaries

Submit or update your Power of Attorney Call the GE Pension Benefits Inquiry Center for instructions at 1-800-432-3450

GE Retiree Update

When important life changes happen ...

Post-65 GE retirees enrolled in Via Benefits

Via Benefits customer service, licensed benefit advisors, and comprehensive knowledge of the Medicare market combine to make Via Benefits the trusted advisor for hundreds of thousands of retirees. Via Benefits helps you choose the health care coverage that fits your individual needs and budget. Working with us will help you make informed and confident enrollment decisions.

• When you’re reviewing your legal and personal care plans

• When relationships change with spouses, family or friends

• When a GE retiree or family member passes away

... protect your GE benefits.

Steps you can take

Update your personal information and marital status Chat with a representative at the GE Pension Benefits Inquiry Center 1-800-432-3450

Receive updates from GE by email Enter your email today at

ge.com/retirees

A GE Single Sign On (SSO ID) is required for access to OneHR.ge.com If you need help with your GE Single Sign On (SSO ID), contact the GE Pension Benefits Inquiry Center at 1-800-432-3450 Monday through Friday, between 9 a.m. and 5 p.m., ET

Report a death of a GE retiree or family member Call the GE Pension Benefits Inquiry Center at 1-800-432-3450

The General Electric Company reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs, at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE welfare benefit plan or program.

Save this page with your important documents

Guard your card and protect your personal information

Don’t share: Medicare card numbers from medicare.gov

To help protect against identity theft, Medicare has mailed new Medicare cards to people with Medicare. Your new card has a new Medicare Number that’s unique to you, instead of your Social Security Number.

Actions you can take on OneHR.ge.com

Beneficiaries You can add or remove beneficiaries, and print a confirmation statement of your beneficiary designations at OneHR.ge.com > Pension - I want to ... View/Update my Beneficiaries To add a beneficiary, you will need their full name, date of birth, social security number, and home address.

Contact informationWhen you change addresses, please update your home address for your GE contact information. OneHR.ge.com > Staying Connected – I want to … Update my address Direct Deposit - Banking Information With direct deposit, your pension pay is deposited directly into your account on the first of every month. If you need to add or change your banking information for any reason, go to OneHR.ge.com > My Pay - I want to … View/Update Direct Deposit

Proof of your pension incomeIf you’re asked to prove your GE pension income, you can download a Pension Verification Letter in seconds. OneHR.ge.com > Pension – I want to … Request Proof of My Income

Pension pay summary onlineYour pension pay summary - including past summaries - is online, making it more convenient and secure for you to access a summary of your pay and taxes when you need it. If you wish to print a paper copy, you may do so from this page. OneHR.ge.com > My Pay > View My Pay Summaries

Receive your tax forms electronically next yearIf you haven’t yet made an election for electronic 1099 forms, you can elect to receive your forms (if eligible) electronically at OneHR.ge.com > Taxes - e1099 Elections

GE Password Guidelines for OneHR.ge.com Reset your account passwords every year

• Must have 8 to 15 characters• Must contain lowercase letters• Must contain at least 2 embedded numbers• Must begin and end with a letter• Must not contain your SSO ID• No special characters except period (.), at sign (@), dash (-)

or underscore (_)

Via Benefits Access licensed benefit advisors who offer ongoing support with personalized information to help you learn, compare and enroll in Medicare Supplemental, Medicare Advantage and prescription drug plans. 1-855-873-0103 or online at my.viabenefits.com/ge Monday-Friday, 8:00 a.m. to 9:00 p.m., Eastern time. To learn about Medicare, access the Medicare website at www.Medicare.gov or call 1-800-MEDICARE (1-800-633-4227).

Account login help for my.viabenefits.com/ge Post-65 GE retirees enrolled in Via Benefits You may have recently experienced trouble logging in to your Via Benefits account. Be assured that the issue has since been resolved, but should you require assistance in the future, please call 1-855-873-0103 and a representative will be happy to assist.

Protecting your personal information is important to us. Via Benefits has added additional security steps for online accounts, and you may have noticed an additional authentication step when you log in.

Below are some tips to help you verify your identity and access your online account:

• Family members can no longer use a shared email address to sign into separate accounts. If you need to create a new email address for multiple family members there are many places online that provide email accounts for free.

• Be prepared to provide the last four digits of your Social Security number if asked, and possibly your entire Social Security number. Your SSN is used to verify your identity, and if requested is used to match you to your information in our system. All information on our site is secure and is subject to HIPAA guidelines.

• You’ll be asked to verify your account with a phone call, a text message, or an email. Have your phone or email account ready.

If you have any trouble accessing your account or have questions regarding the process call 1-855-873-0103.

Help with your GE Single Sign On (SSO ID)?

Reporting a death in the family? GE Pension Benefits Inquiry Center

1-800-432-3450 Monday–Friday 9:00 a.m. to 5:00 p.m. Eastern time

+1-770-250-7178 (outside the U.S.)

email at payroll.inquiry@ge.com

The General Electric Company reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs, at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE welfare benefit plan or program.