Upload
jade-streit
View
217
Download
1
Tags:
Embed Size (px)
Citation preview
Defining Events
•Great Depression
•WW II
•Age of Radio
•Silver Screen
Traditionalists: 64 – 87 years old
Attitude/Values
•Loyal
•Respect for Authority
•Dedication
•Sacrifice & Honour
Skill Sets
•Compliant
•Stable
•Hard working
•Detail oriented
Defining Events
•Civil Rights
•Cuban Missile Crisis
•Vietnam War
•JFK
•Woodstock
•Cold War
•Trudeau era
Baby Boomers: 45 – 63 years old
Attitude/Values
• Involvement
•Team orientation
•Personal growth and gratification
•Youthfulness
•Equality
Skill Sets
•Team players
•Driven to succeed
•Relationship focused
•Eager to add value
Defining Events
•PCs
•AIDS
•Challenger Disaster
•Corporate downsizing
•Berlin Wall
Gen Xers: 29 – 44 years old
Attitude/Values
•Self reliance
• Independence
•Pragmatism
•Skepticism
•Collaboration
Skill Sets
•Flexible and adaptive
•Creative
• Independent
•Multi-tasking
•Results driven
•Techno-literate
Defining Events
• 9/11
• School Violence
• Reality TV
• Digital Tech
• Y2K
• Scandals
Gen Y: 9 – 28 years old
Attitude/Values
• Confidence
• Diversity
• Optimism
• Dedication
• Civic duty
Skill Sets
• Techno-savvy
• Collection action
• Pack mentality
• Innovative
• Accepting of differences
• Self-reliant
• Relationship with the organization
• Relationship with authority
• Relationship with teammates
• Work styles
• Management styles
• Learning styles
Link Between Generational Identities and Workplace Behaviour
Relationship with the Organization
Traditionalist Boomer Gen X Gen Y
Definition Loyal to the organization
Loyal to the team
Loyal to the manager
Loyal to teammates
Behaviours and Expectations
Long term commitment
Career = opportunity
Add value by going extra mile
Career = self worth
Exceed expectations and deliver results
Career = one part of me
Ensure equitable treatment
Career = add value & contribute
Relationship with Authority
Traditionalist Boomer Gen X Gen Y
Definition Respect for authority and hierarchical system
Challenge authority
Loyal to the manager
Loyal to teammates
Behaviours and Expectations
Seniority and job titles are respected
Tell me what I should do for you
Desire flat organ. that are democratic
Let me show you what I can do for you
Competence and skills are respected
Tell me what I can do for you
This generation holds the competency
Show me what you can do for me right now
Work Styles
Traditionalist Boomer Gen X Gen Y
Definition Linear Structured Flexible (work life balance is a must)
Fluid
Behaviours and Expectations
Follow the rules
Change = something is broken
Challenge the rules
Change = caution
Change the rules
Change = opportunity
Create the rules
Change = improvement
1. Respect - Value adders
2. Encourage & Enable
3. Reward Performance
4. Understand differences
Coaching Tips
1. Compensation - not just money - challenge
2. Communication - frequent and on time
3. Benefits - time
Key trends to be aware of:
“You must adjust to a generation of
workers that expect immediate rewards &
recognition, seek responsibilities with
minimal oversight, are naturally skeptical of
authority and want to be treated more like
customers than employees.”
From Builder Magazine
1. Reinforce
2. Team them up
3. Time-off
4. Tap into their tech skills
5. Don’t take it personally
From Builder Magazine
“Don’t give into them at the expense of
poor performance. Set the vision, values
and goals. And don’t be a push-over.”
• A good leader connects with their team
• A good leader is able to change styles
What Does All This Mean?
1. Respect - Value adders
2. Encourage & Enable
3. Reward Performance
4. Understand differences
Coaching Tips