33
General Delivery Instructions – AT. B.V. 2020 AT. B.V. | Diemermere 1 | 1112 TA Diemen | The Netherlands

General Delivery Instructions – AT. B.V

  • Upload
    others

  • View
    3

  • Download
    0

Embed Size (px)

Citation preview

General Delivery Instructions – AT. B.V.

2020

AT. B.V. | Diemermere 1 | 1112 TA Diemen | The Netherlands

GENERAL DELIVERY INSTRUCTIONS – AT BV - PAGE 1

Introduction The document in front of you defines the agreements, conditions and regulations for the different processes in the supply chain of America Today and CoolCat (further to be referred to as AT. B.V.). America Today and Coolcat are part of the Fashion Group Solutions group (further to be referred to as FGS). This goes from writing the order sheet till the delivery of the order in our warehouse. Every party who receives an order sheet from AT. B.V. and will deliver to our warehouse must comply with the agreements, conditions and regulations which apply to European law. Each supplier is responsible for their merchandise to be compliant with the latest EU regulations.

America Today

Since 1989 we decided to bring America’s hottest brands and lifestyle to The Netherlands. Our mission? Sell the best American brands at the lowest price possible. In the years that followed, America Today became a well-known fashion retailer and opened over 70 stores in The Netherlands, Belgium and Germany. From the first moment until today, we focus on the latest trends in American culture. And where our vision, mission and enthusiasm never changed, we now produce and create most of the collection ourselves.

Our main focus is Generation Z. Think of the students and young creatives who just graduated and are ready to conquer the world. A world which these 18 to 25-year olds are no strangers to. In fact, they know what’s going on. Not only regarding fashion, but also when it comes to music, movies, social media and politics.

CoolCat

CoolCat is here for all the boys and girls, youngsters and hipsters, and everything in between. The main focus are boys and girls between 8 and 12 years. For the rocking rebels, the streetwise sisters and trendy tomboys who know what they want and dare to be different. The world is their playground and inspiration is found on social media and the streets. Fashion is fearless and so are they. As the coolest kids on the block their clothes tell a story and show a strong character. It’s all about being confident. All we can say is: be a CoolCat, not a copycat! We get our inspiration from the streets. This is where the magic happens and trends come alive. Always on trend but never a follower. Street life in the mix with sportswear forms an essential theme throughout the collection. Every item has something extra: think bold colors, outstanding artworks or awesome prints. We are outspoken but never over the top. Because balance is key. We wish to thank you in advance for your co-operation. AT. B.V.

Please consider your environmental responsibility before printing this document.

GENERAL DELIVERY INSTRUCTIONS – AT BV - PAGE 2

Contents Introduction ............................................................................................................................... 1

America Today .................................................................................................................................. 1

CoolCat .............................................................................................................................................. 1

1. Contract ............................................................................................................................. 4

1.1 Duty to inform in case of subcontracting.................................................................................... 4

1.2 A.T. B.V. Supplier Declaration ..................................................................................................... 5

2. Samples ............................................................................................................................. 7

2.1 Proto sample ............................................................................................................................... 8

2.2 Revised fit sample ....................................................................................................................... 8

2.3 Pre Production sample ................................................................................................................ 8

2.4 Sample Size Set ........................................................................................................................... 9

2.5 Shipment sample ........................................................................................................................ 9

2.6 Measuring Guideline ................................................................................................................... 9

3. Quality requirements ....................................................................................................... 10

3.1 Fabric Quality standard ............................................................................................................. 10

3.2 Accessories Quality standard .................................................................................................... 10

3.3 Product Quality standard .......................................................................................................... 11

3.4 Child safety ................................................................................................................................ 11

3.5 Mold prevention requirements ................................................................................................ 12

3.6 Brand label and size indication ................................................................................................. 12

3.7 Composition-, wash- and care label .......................................................................................... 12

3.8 Chemical Management ............................................................................................................. 13

4. Delivery ........................................................................................................................... 14

4.1 Complete orders and in time delivery ...................................................................................... 14

4.2 Hangtag / RFID Pricesticker ....................................................................................................... 14

4.3 Packing ...................................................................................................................................... 15

4.3.a. Size range per color (pre-pack) ......................................................................................... 15

4.3.b. Solid size / Solid color (SSSC) ............................................................................................ 16

4.3.c. Small articles (Single units or Prepacks) ............................................................................ 16

4.3.d. Packing jackets .................................................................................................................. 16

4.4 Packing materials ...................................................................................................................... 17

4.4.a. Polybags ............................................................................................................................ 17

4.4.b. Boxes ................................................................................................................................. 17

4.4.c. Pallets ................................................................................................................................ 18

4.5 Carton stickers .......................................................................................................................... 18

4.6 Prepack barcode stickers .......................................................................................................... 19

GENERAL DELIVERY INSTRUCTIONS – AT BV - PAGE 3

4.7 Loading instructions .................................................................................................................. 19

4.8 Statement on weight information ............................................................................................ 19

5. Claim procedure and penalty clause .................................................................................. 20

5.1 Subcontracting .......................................................................................................................... 20

5.2 Delivery ..................................................................................................................................... 20

5.3 General tariffs and charges ....................................................................................................... 21

6. Shipping procedures ......................................................................................................... 23

6.1 Forwarder to use ....................................................................................................................... 23

6.1.a. Sea shipment .................................................................................................................... 23

6.1.b. Air shipments (collect, AT account) .................................................................................. 23

6.1.c. Air shipments on supplier account ................................................................................... 24

6.1.d. Shipment by truck - Turkey............................................................................................... 24

6.1.e. Shipment by truck – Portugal ........................................................................................... 25

6.2 Procedure – delivery conditions FOT / FOB by sea, truck and air ............................................. 25

6.3 Documents trail together with a shipment ............................................................................... 25

6.4 Original documents ................................................................................................................... 26

6.4.a. Sea shipment .................................................................................................................... 26

6.4.b. Air shipment ..................................................................................................................... 26

6.4.c. Truck shipment ................................................................................................................. 27

6.5 Procedure – delivery condition DDP AT Warehouse ................................................................ 27

7. Invoice ............................................................................................................................. 29

8. The Distribution Centre .................................................................................................... 30

8.1 Announcement procedure ........................................................................................................ 30

8.2 Delivery procedure .................................................................................................................... 30

8.3 Rejection of shipments ............................................................................................................. 31

8.4 Over- and under shipments ...................................................................................................... 31

8.5 Delivery address and procedure ............................................................................................... 31

9. External appendices .............................................................................................................. 32

GENERAL DELIVERY INSTRUCTIONS – AT BV - PAGE 4

1. Contract After the order finalization with the AT buyer, the supplier will receive an order sheet by email from the AT buyer or via sourcing office FGS in case of indirect business.

Appendix 1: Order form

The supplier must confirm this order by email to the buyer within 5 working days after the order sheet has been sent. In case of no confirmation or (partial) rejection within 5 working days, the order is assumed to be accepted by the supplier and will be binding for both the supplier and AT. B.V.

The order will be entered in the system of AT B.V. which generates an order confirmation sheet. This sheet will also be sent to the supplier or agent by email. On this sheet you will find the order- and article number.

All our orders are subject to AT’s general delivery instructions and conditions as well as AT. B.V. supplier declaration.

A new supplier must be registered via the “New Supplier registration Form”

Appendix 2: Supplier form A filled in form must be sent by email to [email protected]. All factories used by the supplier for tier 1 and 2 need to be filled in Factory profile form: Filled in forms need to be send to: [email protected]

Appendix 3: Factory form

1.1 Duty to inform in case of subcontracting

AT. B.V. aims for full transparency of our supply chain in order to gain insight in our (potential) impacts. Business partners shall share where production of products for AT. B.V. brands will take place before the order is confirmed (minimum tier 1 and 2). All tier 1 production locations involved in the production of products for the AT. B.V. brands must be approved by AT. B.V. based on the requirements outlined in this declaration before production starts. AT. B.V. does not allow unauthorized subcontracting, transferring or assigning of orders or parts thereof. The business partner may only subcontract, transfer or assign orders or parts thereof to third parties after obtaining the prior written consent of AT. B.V..1 If a production location has been approved by AT. B.V. previously, the factory name must be filled in on the order form. For new locations, the required information must be provided via the Factory Form and a request for approval must be submitted in writing. Subcontracting shall only be considered when AT. B.V. has received documentary proof from the business partner that the requirements as outlined in the AT. B.V. Supplier Declaration are fully complied with by the subcontractor.

1 An agreement can be drawn up about confidentiality or protection of business upon request if the business partner does not feel comfortable sharing this information.

GENERAL DELIVERY INSTRUCTIONS – AT BV - PAGE 5

If there is an unforeseen need to produce the order at another approved location than originally agreed at the order confirmation, due to circumstances at the supplier side, at the production location or due to the buying practices of AT. B.V., the business partner shall inform the AT. B.V. buyer and/or merchandiser in writing about the change of production location. If there is an unforeseen need to produce the order at a location that has not yet been approved by AT. B.V., the need for subcontracting must be discussed with AT. B.V. so a suitable subcontractor or other solution can be agreed upon together. AT. B.V. conducts checks on unauthorized subcontracting before, during and after production. The business partner is expected to provide full cooperation. Any subcontracting shall be entirely at the risk and expense of the business partner. The business partner shall be liable vis-à-vis AT. B.V. for goods produced by third parties on the instructions of the business partner. Subcontracting, transferring or assigning the order or parts thereof without prior written consent of AT. B.V. will result in the following penalties:

▪ 1st offense – official warning ▪ 2nd offense – risk to cancel order and a fine of 10% of the order value ▪ 3rd offense – risk to cancel order and a fine of 30% of the order value ▪ 4th offense – right to exit the supplier due to lack of trust and risk to our brand reputation.

Same mentioned in chapter 5: Claim procedure and penalty clause In addition, for the first, second and third offense, a plan must be submitted by the business partner within seven days that details how the business partner will remediate the issue and prevent it from happening again. If unauthorized subcontracting is discovered before or during production and the order is not canceled by AT. B.V., the production must be either moved to an approved production location or the unauthorized subcontractor must be approved by AT.B.V.. The above also applies to subcontracting to homeworkers (for further guidelines on subcontracting to homeworkers, see procedure for dealing with homeworkers in SD appendix 4c. of the Supplier Declaration).

1.2 A.T. B.V. Supplier Declaration

AT. B.V. recognize that our business operations impact the world around us. We strive to take responsibility for our supply chain and the impact that our business has on people and the environment. For this, it is essential that we and our business partners comply with the basic standards and requirements described in the AT. B.V. Supplier Declaration on Social and Environmental Sustainability. The business partner states that they have read and understood the Supplier Declaration and will comply fully with said declaration and act accordingly. The business partner accepts all consequences resulting from non-compliance with the declaration. If the business partner fails to meet the requirements of the declaration, AT.B.V. will be entitled to terminate the Agreement and more orders placed, in whole or in part, with the partner, with immediate effect, without notice of default and without judicial intervention, with written notice.

GENERAL DELIVERY INSTRUCTIONS – AT BV - PAGE 6

Findings or risks that are not in line with the Code of Conduct will not lead to relocation of work or cancellation of orders if the business partner is transparent about the situation towards AT. B.V. and takes all reasonable and appropriate measures within their sphere of influence to implement the declaration including its procedures.

We recommend that someone in a management position is in charge of and responsible for implementing the declaration and its policies and procedures and communicating its implications to all the factory employees and the business partner’s suppliers. Roles and responsibilities should be clearly allocated, and the persons involved should have the required capacities and receive relevant trainings. If the business partner has any questions about the declaration, they contact AT. B.V. for further explanation.

If the business partner requires support in implementing the requirements in the declaration, they can request support or assistance from AT. B.V.. We aim to support and collaborate with business partners on improvements for sustainability within our capabilities. Please see separate AT. B.V. Supplier Declaration including appendices (marked as ‘SD’ appendix) at https://www.america-today.com/nl-nl/supplier.html. This file belongs to the GDI.

GENERAL DELIVERY INSTRUCTIONS – AT BV - PAGE 7

2. Samples

During the process of ordering until shipment, samples are requested by the AT buying department from the supplier. Unless otherwise agreed, they should be produced in the following sizes:

AT Men Tops Trousers

Proto samples size M M or 32/32

Revised fit samples size M M or 32/32

PP samples size M M or 32/32

Shipment samples size M M or 32/32

Shipment samples for photo size L L or 32/32

AT Boys Tops Trousers

Proto samples size 146-152 146-152

Revised fit samples size 146-152 146-152

PP samples size 146-152 146-152

Shipment samples size 134-140 134-140

Shipment samples for photo size 146-152 146-152

AT Girls Tops Trousers

Proto samples size 134-140 134-140

Revised fit samples size 134-140 134-140

PP samples size 134-140 134-140

Shipment samples size 146-152 146-152

Shipment samples for photo size 134-140 134-140

AT Women Tops Trousers

Proto samples size S S or 27/32

Revised fit samples size S S or 27/32

PP samples size S S or 27/32

Shipment samples size S S or 27/32

Shipment samples for photo size S S or 27/32

CC Boys Tops Trousers

Proto samples size 146-152 146-152

Revised fit samples size 146-152 146-152

PP samples size 146-152 146-152

Shipment samples size 146-152 146-152

Shipment samples for photo size 146-152 146-152

CC Girls Tops Trousers

Proto samples size 134-140 134-140

Revised fit samples size 134-140 134-140

PP samples size 134-140 134-140

Shipment samples size 134-140 134-140

Shipment samples for photo size 134-140 134-140

GENERAL DELIVERY INSTRUCTIONS – AT BV - PAGE 8

All samples should be sent carriage paid, “free-house”, which means at the supplier’s expense. All samples must have a sample card attached on which is mentioned: 1. Style name 2. Order number 3. Color 4. Size 5. Date 6. Sample type:

▪ Proto sample ▪ Revised fit sample ▪ Pre-production sample ▪ Revised pre production (if applicable) ▪ Size set (if requested) ▪ Production/Shipment sample ▪ Photo sample

7. Fabric and accessory details: ▪ Correct ▪ Substitute

(Note: make sure to fill in sample card completely and tick as appropriate)

Appendix 4: Sample card

2.1 Proto sample

This sample is requested prior to the purchase order to visualize the request of the buyer/ designer based on the sketch and detail sheets. The sample must be developed in actual quality or close to actual and similar color. Each sample should be send accompanied by a filled in sample card. After order finalization this sample will also be used as fitting sample. It is not permitted to sell styles designed by AT to a third party without written permission of the buyer.

2.2 Revised fit sample

This sample is requested to control fit, styling and make. The sample must be made in correct size and in actual or otherwise close to actual quality and color. Please always attach a size spec with measurements of the sample and send this size spec also by email. The measurements must be within tolerance, otherwise it is no use to send. Lab dips, prints, accessories and other details should be sent separately for approval. Each sample should be send accompanied by a filled in sample card.

2.3 Pre Production sample

A pre-production sample in actual fabric and color and with actual accessories and labels should be produced for final approval. All running colors should be sent. After a written approval by the buyer the production can start. Please always attach a size spec with measurements of the sample and send this size spec also by email Each sample should be send accompanied by a filled in sample card.

GENERAL DELIVERY INSTRUCTIONS – AT BV - PAGE 9

2.4 Sample Size Set

In specific cases AT. B.V. might ask for a complete sample set to check the graduation and the different sizes.

2.5 Shipment sample

These samples must have been produced in a production line and must be 100% representative for the order. All running colors should be sent for approval. After a written approval by the buyer the order can be shipped. If the sample does not correspond with the approved pre-production sample, the order may still be cancelled.

Since we have a webshop we need 2 samples of every style/color. One for our buyers as a final approval for shipment (shipment sample) and the 2nd one to be photographed for our internet shop (photo sample). Please always mark clearly on the sample card what sample is involved.

When it is a repeat order we only need 1 sample and not 2.

2.6 Measuring Guideline

In order to ensure we use the same system of measurement to evaluate the product and that we use the same terminology to describe these measurements, FGS has put together Measuring Guidelines that should be followed for all our AT. B.V. samples.

Appendix 5: FGS How To Measure Guideline

GENERAL DELIVERY INSTRUCTIONS – AT BV - PAGE 10

3. Quality requirements

All orders for AT. B.V. are subject to European legislation on quality and product safety requirements, which includes but is not limited to, REACH, POP, etc. Suppliers are responsible for having knowledge of the latest requirements. All products should meet these minimum requirements. This is the responsibility of the suppliers. In case supplier is not sure about minimum requirements products should be tested in an official testing company If results of tests do not meet the minimum requirements supplier should inform buyer.

Appendix 6a: Minimum Quality Requirements - Testing list

3.1 Fabric Quality standard

All orders for AT. B.V. should meet the minimum fabric requirements contained in Appendix 6a.

The testing should be carried out by recognized offices.

We accept test results from the test laboratories below:

▪ All Intertek Testing Services ▪ Eurofins ▪ All SGS laboratories ▪ Bureau Veritas Consumer Products Services2

The supplier, being ultimately responsible, is entitled to decide, at its own risk, not to carry out any materials testing (for example in cases of repeat orders, basic materials, and etcetera).

3.2 Accessories Quality standard

AT requires the following for the testing of production accessories: ▪ All accessories (buttons, zips, elastic, cord, hook and loop, etc.) must meet the quality

requirements of the accessories and be able to withstand the care instructions of the article ▪ All accessories must be securely attached and should not damage the fabric ▪ All accessories must function properly ▪ All accessories must be colorfast, rustproof and nickel free. There may be no sharp edges ▪ The closing pressure of the press-stud must be in relation to the quality of the fabric ▪ If more than one button is used, there must be a spare button in a bag ▪ Only zips of well-known brands may be used: YKK, YCC, Optilon, Tit, Prym, CMZ or SAB. Other

brands can only be used if confirmed by buying department ▪ The zip must have a bottom and top stop. The slider must be able to run smoothly between

the fabric and the lining. The zip must be able to be anchored with a stop mechanism ▪ Elastic that comes into contact with the skin may not cause skin irritation ▪ Elastic may not be too tight and must retain its elastic properties through normal and

frequent usage and washing ▪ Artwork, prints, appliqué work, and embroidery should be firmly attached and may not

unravel, loose color or fall off during normal washing and wearing cycles

Appendix 6a: Minimum Quality Requirements - Testing list

2 The companies that test at Bureau Veritas can take advantage of the Corporate Agreement with Bureau Veritas with up to 50% discount on the testing costs. For this, the companies must use the MODINT Test Request Form (TRF).

GENERAL DELIVERY INSTRUCTIONS – AT BV - PAGE 11

Labels: All labels need to be ordered via sourcing office FGS in case of indirect business. In case of direct business, labels need to be ordered with A-TEX, unless approved otherwise by the Buying team. A-TEX : Erin Gilligan - A-TEX Netherlands <[email protected]> Edith Maaskant - A-TEX Netherlands <[email protected]>

When you want to order at A-TEX you need to log on at http://www.mya-tex.com/

Trimmings:

Nominated trim suppliers per country will follow separately.

3.3 Product Quality standard

Checking is carried out in accordance with Acceptable Quality Level (AQL)

Supplier guarantees that production is conform shipment sample and in tolerance with AQL 2.5 acceptance level before the goods are being sent off. General product quality requirements:

▪ Measurements should be within tolerance ▪ No color deviation is allowed when the same color is prescribed ▪ There should be no holes, spots or weaving defects, etc., in the article ▪ The article of clothing must be symmetrical; stitching, pockets, collars, design, etc. ▪ All materials used must meet the care instructions and international health and safety

standards (ecological) of the entire article ▪ All garments must be machine-washable ▪ The article sent off must correspond with the shipping sample approved by the purchasing

department ▪ The above list is not exhaustive and common sense should prevail. ▪ A written approval from the AT buying department must be requested for hand-wash and

dry- clean articles

Appendix 6b: AQL 2.5 incl. inspection

3.4 Child safety

Children’s clothing is an important part of the collections of AT.B.V.. In developing this collection we must comply with rules relating to the safety of the children who wear our clothing. These rules are described in the European standard EN14682:2014 and CEN TR 16792:2014. AT.B.V. always follows the strictest rules. These are the rules for smaller children (children age 0 – 7 years, up to size 134).

We certainly do not want a child to get hurt or chokes because of one of our items. Furthermore, products that do not comply with the regulations according to national authorities can be pulled from the market. This can lead to profit loss, revenue loss and reputational damage.

GENERAL DELIVERY INSTRUCTIONS – AT BV - PAGE 12

We would like to draw your attention to the fact that broken needles hidden in the garments can cause harm to the human body. The metal detection test detects the existence of broken needles in the manufacture of garments and accessories in a timely manner. Most shipments exported to Europe are required to do this test, especially children's clothing. We require to test total AT.B.V. collection, including adult collection. We therefore recommend each sewing facility to own a needle detector.

Appendix 6c: Manual safety of children’s clothing

3.5 Mold prevention requirements

Many materials are vulnerable for mold growth especially in the wet season period. During warehousing or transportation products and packaging can absorb moisture resulting in damage such as mold growth, bad odor and crushed packaging. FGS has set up a standard operating procedure (SOP) named “Mold prevention –Operational procedures”. AT. B.V. does follow this procedure. The objective of this SOP is to communicate required preventive measures along the supply chain to AT. B.V. suppliers and logistic service providers in order to assure that AT. B.V. deliveries are free from any damage of mold upon their arrival to final destination. Responsibilities:

▪ Suppliers / Production Units (PUs) are responsible to deliver dry goods free of mold. ▪ All PU’s must be equipped with an Aqua Boy moisture meter to control the humidity level

of the goods ▪ Final Inspection / Final self-inspection (FSI) team needs to measure the garment moisture

level during final inspection ▪ Mold issues are treated equally to any other quality or safety issue and are handled by the

Quality Assurance Department (QAD).

Appendix 7: FGS SOP Mold prevention

3.6 Brand label and size indication

All articles must be provided with their own brand label and size label according to the sketch and detail sheets provided by the buyer/designer. All labels must be ordered by our nominated label supplier. The buyer will advise.

3.7 Composition-, wash- and care label

All goods need to have a care & composition label. The detailed instruction to follow can be found in the Care label Manual.

Here some highlighted subjects: ▪ The labels should be written in 4 languages: Dutch, English, German and French ▪ 5 “Ginetex” washing symbols must be indicated in correct sequence; Washing, Bleach,

Tumble dry, Ironing, Dry clean)

GENERAL DELIVERY INSTRUCTIONS – AT BV - PAGE 13

▪ The content per symbol must be determined by the supplier. The label should be sent to the buyer for final approval before the supplier can order it

▪ Composition must be according to the “Regulation (EU) No 1007/2011 of the European Parliament and of the Council on textile fiber names and related labeling and marking of the fiber composition of textile products”

▪ The article number, style name, color number and country of origin must be mentioned on the label

▪ Label quality is 100% recycled polyester with a printed text ▪ Label size is always 6cm x 3,5cm. Single layers ▪ Use font: Heletica nue / medium, size 3pt ▪ The position of the label is indicated in the manual

Appendix 8: Care label Manual Appendix 9: Care label template

3.8 Chemical Management

AT. B.V. is committed to ensure that our products are in compliance with European legislation on the use of harmful substances, and that customers, workers and the environment are protected from any potential risks associated with those substances. FGS set up a Chemical management policy. AT. B.V. does follow this policy.

Here some highlighted subjects:

▪ Business partners from AT. B.V. comply with the FGS Restricted Substance List 5.0 (RSL) and FGS Manufacturing Restricted Substance List 2.0 (MRSL). The lists shall be communicated by business partners to all wet processing facilities and raw material supplies involved in the production of AT. B.V. products without exception

▪ Business partners must ensure they buy chemical substances from reputable chemical suppliers. Chemical suppliers must ensure that listed substances are not present in chemical formulations in quantities above established limits

▪ Business partners provide evidence of proper chemical management upon request in the

form of chemical testing reports for products selected by AT. B.V.. Following the AT. B.V.

Chemical Management policy including Risk Matrix 5.0

▪ AT. B.V. will select which products should be tested and which chemical groups should be

included in the test. Chemical tests will be randomly selected based on supplier risk

classification, the material risks illustrated in the Risk Matrix version 5.0, as well as the

number of styles and pieces produced. All expenses related to testing must be paid for by

the supplier

▪ Business partners enforce the proper handling of hazardous substances and use of personal

protection equipment at all times

▪ Testing reports shall be sent by e-mail to the relevant AT. B.V. Test Coordinator. Products

selected for testing may not be shipped before a testing report has been received by the Test

Coordinator and the approval for shipment has been explicitly given by that Test Coordinator.

FGS Test Coordinator: [email protected]

Appendix 10: FGS Restricted Substance List 5.0 (RSL) Appendix 11: FGS Manufacturing Restricted Substance List 2.0 (MRSL) Appendix 12: Chemical Management Policy

GENERAL DELIVERY INSTRUCTIONS – AT BV - PAGE 14

4. Delivery

4.1 Complete orders and in time delivery

In order to ensure a smooth operation of all deliveries from the distribution center Bleckmann Fashion & Lifestyle Logistics, The Netherlands, to all AT stores, it is important to follow below instructions very carefully.

4.2 Hangtag / RFID Pricesticker

All articles must be provided with a RFID price sticker. The price stickers should be attached to the backside of the hangtag. As a supplier you will have to order and pay the price stickers yourself directly from the Checkpoint system. Additional info in Appendix 14: Checkpoint. Due to the fact that we are working with RFID stickers, only order them via Checkpoint and do not duplicate the stickers in any other way. If you do not have enough stickers to complete the order please contact the buyer so that more stickers can be uploaded in the system. America Today RFID sticker: Item code 15, AT F L RFID 15 54x34 mm CoolCat Junior RFID sticker: Item code 16, AT F L RFID 16 54x34 mm

Here some highlighted subjects regarding RFID: ▪ RFID self-adhesive label Type 15 for all products ▪ Please log-in to Check-Net and call-off your staged orders yourself ▪ 1 EPC = 1 reference/color/size + 1 order number. Each pack of RFID tags is strictly linked to

an order and to a reference/color/size ▪ Do not bend or damage the Box/Package ▪ Keep in a dry place ▪ Do not store under heavy loads ▪ Do not expose to heat ▪ Do not write on the RFID tag ▪ Do not cut the RFID tag ▪ Do not bend the RFID tag ▪ Do not use fake/ your own printed RFID tag, these don’t have a usable chip ▪ Do not stick RFID tags over each other. Always remove before sticking a new one ▪ Do you have extra RFID tags? Return to Checkpoint or destroy them yourself

Below mentioned hangtag is just an example of one of the hangtags. Please use below example for the RFID sticker placement.

Appendix 13: RFID Guide to applying RFID labels Appendix 14: Checkpoint

GENERAL DELIVERY INSTRUCTIONS – AT BV - PAGE 15

4.3 Packing

All our orders are flat packed and can be packed in two ways: ▪ Prepack (complete size range per color in a polybag) ▪ Single size/single color (SS/SC=single piece in a polybag)

Those two can also be combined in one order. In our warehouse we work with an automatic machine called “sorter”. This machine sorts the goods to all our stores fully automatically. This link will show you the Sortermachine;

Link:

https://www.youtube.com/watch?v=ZzxFGDiHxBo&feature=share&list=PL73E791FAACE3D67A

This machine only can handle the following sizes of the prepacks and solid size solid color.

You must pack according to above mentioned sizes. Please discuss the folding method with the buyer in order to optimize the packing.

In case a single article/prepack is bigger than the mentioned sizes supplier/agent needs to inform the buyer. These goods need to be handled separately and we need to know this in advance. 4.3.a. Size range per color (pre-pack)

A “pre-pack” is a certain quantity of assorted sizes (size range) of one color per style. This size range and number of size ranges is marked on the order sheet.

▪ Incomplete prepacks are not allowed. The prepack content must match with the order sheet ▪ Each prepack must be packed in one polybag. No individual pieces per size in a bag ▪ No “master polybag” is allowed ▪ Each polybag must be labelled with a prepack barcode sticker which can be ordered at

Checkpoint ▪ Price tag should be visible/readable, price side up ▪ 1 article/color per carton, not mixed ▪ Each carton must contain the same number of prepacks ▪ Carton weight is maximum 15 kg ▪ Carton dimensions

Appendix 17: Packing examples Appendix 19: Barcode- and carton stickers

Prepacks in a box

▪ When a prepack is smaller than 30cm(length)x40cm(width)x16cm(height) you can pack several prepacks in one carton

▪ More than one prepack is allowed in a box, if pre-pack sizes are within requirements, but only of one style/color

▪ Each carton must contain the same number of prepacks, except for the last carton ▪ NOTE: carton and prepack size are not the same!

Length Width Height max 30 cm max 40 cm max 16 cm min 10 cm min 15 cm max 16 cm

GENERAL DELIVERY INSTRUCTIONS – AT BV - PAGE 16

▪ When one or more sides of a prepack are larger than in cm: 30(length)x40(width)x16(height), only 1 prepack per carton is allowed. This is called “full case”

▪ Carton dimensions must be adapted to the size of the prepack, with length and width either 30x40cm or 60x40cm and height varying between 16cm and 32 cm

▪ NOTE: when weight limits are to be exceeded, carton dimensions should be either 30x40 or 40x60 with adjusted height. If so, height can be lower than 16 cm

▪ No tissue paper is allowed unless it is really needed for safe transportation ▪ However, maximum size of 1 pre-pack in cm is 55(length)x30(width)x16(height)

4.3.b. Solid size / Solid color (SSSC)

Solid Size/Solid Color is the remaining part of the order that is not divided into prepacks. In some cases (for example repeat orders) there are only SS/SC.

▪ Each piece should be individually packed in a polybag ▪ No “master polybag” is allowed ▪ Price tag should be visible/readable, price side up

▪ Each polybag must be labelled with a SSSC barcode sticker which can be ordered at Checkpoint (see Appendix 14)

▪ These articles should be sorted per order per color and per size and packed into one box. So, one order, one color and one size per box. (SKU)

▪ Rest cartons with a mix of colors or sizes are not allowed ▪ Carton weight is maximum 15 kg ▪ Carton dimension in cm is 60 (length)x40(width)x32(height). Carton height can only be

adjusted if the weight limit will be exceeded. If so, adjust only those cartons that exceed the weight limit per size.

▪ Each carton must contain the same number of units per color/per size. Except for the last carton

▪ No tissue paper is allowed unless it is really needed for safe transportation

4.3.c. Small articles (Single units or Prepacks)

▪ Small articles (mainly accessories) must be packed in a polybag with a minimum size of in

cm 10(length)x15(width) and a maximum size of in cm 30(length)x40(width) ▪ This polybag should have 1 transparent side and 1 nontransparent side (or a paper can be

added so the content of the polybag is non transparent) ▪ Note that the price tag should be visible on the transparent side

4.3.d. Packing jackets

▪ The sizes of boxes for coats and jackets form an exception to the rule due to dead man fold. Boxes

for jackets should have an appropriate size for the garment and the gross weight of 15kg may not be exceeded. Minimum height should always remain 16 cm.

• PP max 30x40x16 cm • More than one PP in a carton.

• Carton size max, 60x40 cm

• PP bigger than 30x40x16 cm • Only one PP per carton allowed

GENERAL DELIVERY INSTRUCTIONS – AT BV - PAGE 17

▪ Box sizes for prepacks packed full case (1 prepack in 1 box) can also be an exception to the rule, but still try to keep box sizes as close as possible to the standard measurements. Minimum height should always remain 16 cm.

▪ In case of exceptions to the standard box sizes please always discuss with buyer and the inbound department. Please sent an e-mail with a picture of the jacket with the folding method to [email protected] and mention the size of one piece, both for the prepacks as for the single units.

▪ Exceptional box sizes should always be confirmed by buyer prior to delivery.

4.4 Packing materials

4.4.a. Polybags

The size of the polybag must be adjusted to the size of the folded articles.

▪ The material must be 100% recycled HDPE / (High Density Polyethylene) or 100% recycled LDPE (Low Density Polyethylene)

▪ The thickness must be 0.025 millimeter minimum (= 40 micron) ▪ The polybag should be transparent ▪ Small articles (mainly accessories) must be packed in a polybag with a minimum size of 10 cm

length x 15 cm width. A white paper should be added so the content of the polybag is not transparent

▪ The polybag must be securely closed with a hem on top of the article(s) and taped over the total length

▪ The polybag needs to have the following warning text printed on it, in English, German, French and Dutch:

WARNING: To avoid danger of suffocation, keep this wrapper away from babies and children. WARNUNG: Um Erstickungsgefahr vorzubeugen, halten Sie diese Verpackung von Babys und Kindern fern. AVERTISSEMENT: Pour éviter tout risque d'étouffement, gardez cet emballage hors de portée des bébés et des enfants. WAARSCHUWING: Houd deze verpakking uit de buurt van baby's en kinderen om verstikkingsgevaar te voorkomen.

Appendix 15: folding instructions Appendix 16: Polybag print - recycled

4.4.b. Boxes

Corrugated cardboard of the following quality should be used for boxes:

▪ Quality: C/HOH ▪ Outer layer: Kraft (strength) 300G ▪ Mid layer: Wellenstof (Wave shape) 112G ▪ Inner layer: Kraft (strength) 300G ▪ FSC Quality Mark needed (Forest Stewardship Counsil)

The size of the carton is really important. Please only use below measurements. Length Width Height 60 cm 40 cm 30-35 cm

GENERAL DELIVERY INSTRUCTIONS – AT BV - PAGE 18

Carton measurements can only differ from above mentioned sizes in case of “full case”- delivery or if maximum weight of 15kgs per box is exceeded. In both cases please check with buying department first. General remarks on boxes:

▪ Carton weight is maximum 15 kg ▪ Boxes are never under filled or overfilled. This means cartons should be efficiently filled, no “air”. ▪ The cartons are stackable and cannot sag ▪ The cartons should not be packed in plastic ▪ No paper tape, staples or steel/plastic wire may be used to fold the cartons into shape (unless

requested by airline for air shipments) ▪ The side and bottom of the carton can be either glued or closed with PVC tape. The upper side

must be closed with PVC tape ▪ The corrugations in the cardboard must be vertical. Only these “standing” corrugations give an

optimum stacking resistance and prevent collapsing ▪ The boxes should remain undamaged in the course of ordinary transportation.

Appendix 17: Packing examples

4.4.c. Pallets

If items are delivered on pallets, the following rules apply:

▪ Only Euro pallets, 80cm x 120cm are allowed ▪ Disposable pallets are not allowed ▪ Pallets must not be stacked higher than 1.90 meters (including the pallet) ▪ Loaded pallets must be wrapped in foil, unless otherwise agreed with AT BV ▪ The information on the stacked cartons must face outwards ▪ Cartons must be sorted on the pallets by order/color/box number/snake loading ▪ Pallets must be sorted by order/color/carton number/snake loading in the truck or container

Appendix 18: Loading instructions

4.5 Carton stickers

Each carton must carry a carton sticker. The sticker must be ordered by the supplier directly from the Checkpoint system. Only checkpoint carton labels are allowed. Do not make your own labels. For both America Today and CoolCat Junior you order Item code 10 and Item code 12. Do note that for cartons the quantity of stickers is always 1 sticker per color. When you order your stickers via the system please fill in the correct amount of cartons you are using for transport of the goods. Carton stickers must be attached by the supplier to the top right hand corner of a short side of each box. They should be visible at the front while loaded in the truck. The carton sticker contains the following information:

▪ A barcode with the article number ▪ Order number ▪ Article number ▪ Prepack code (only when prepacks used)

GENERAL DELIVERY INSTRUCTIONS – AT BV - PAGE 19

▪ Color number ▪ Size (only for solid size solid color) ▪ Carton number (handwritten by supplier) e.g. 3 of 21 ▪ Carton content (handwritten by supplier) e.g. 3 PP of 14 pieces

Appendix 14: Checkpoint Appendix 19: Barcode- and carton stickers

4.6 Prepack barcode stickers

Each prepack polybag must carry a prepack barcode sticker. The sticker must be ordered by the supplier directly from Checkpoint system. Next to the prepacks all solid size solid color polybags must carry a SSSC barcode sticker, this can be ordered the same way via the Checkpoint system. The barcode must contain the article and the prepack number.

Appendix 14: Checkpoint Appendix 19: Barcode- and carton stickers

4.7 Loading instructions

The supplier is responsible for a proper loading of all the goods for FOB/FOT shipments and for free house (DDP) deliveries. Please note that the loading sequence is per order number and snake loaded (PO number, color number, pre-packs, single units). The numbering of the cartons and loading sequence is indicated in the Link Loading instructions. The load bin of the truck/container must be clean, dry and gas- and odor free.

Appendix 18: Loading instructions

4.8 Statement on weight information

The environmental arrangements between government and businesses about packaging are contained in the Netherlands Packaging Covenant II. This Covenant is binding in civil law. Information on quantity of packaging is required to measure compliance with the arrangements in this Covenant. AT B.V. is obliged to obtain this information from its suppliers and report it. It concerns all packaging of items imported by AT B.V. from abroad and from the Netherlands private label suppliers. This all relates to product packaging (and so, not to the weight of the product itself) and the individual and shipment packaging of all items imported by AT B.V. via your business. The various sorts of packaging are:

▪ The one-time only packaging in which the item is packed and which the customer disposes of at home

▪ The individual and shipment packaging holding the already packaged item together and protecting it in transit

▪ The return packaging, which only has to be mentioned the first time it is actually used ▪ This packaging has to be allocated on a shipment basis as between packaging and material

types in kilograms and stated on the packing voucher

GENERAL DELIVERY INSTRUCTIONS – AT BV - PAGE 20

5. Claim procedure and penalty clause

5.1 Subcontracting

The business partner may only subcontract, transfer or assign orders or parts thereof to third parties after obtaining the prior written consent of AT. B.V. Any subcontracting shall be entirely at the risk and expense of the business partner. The business partner shall be liable vis-à-vis AT. B.V. for goods produced by third parties on the instructions of the business partner. Subcontracting, transferring or assigning the order or parts thereof without prior written consent of AT. B.V. will result in the following penalties:

1st offense official warning

2nd offense risk to cancel order and a fine of 10% of the order value

3rd offense risk to cancel order and a fine of 30% of the order value

4th offense right to exit the supplier due to lack of trust and risk to our brand reputation.

Please also see chapter 1.1 and the AT. B.V. Supplier Declaration.

5.2 Delivery

In case a supplier does not comply with the instructions for product-quality, in-time-delivery or other delivery requirements mentioned in these instructions AT reserves the right to issue a claim to the supplier. As of March 2014, the following claim procedure applies for all deliveries to America Today:

▪ Logistics:

Defects related to price-tickets, barcodes or packaging: a minimum of €250 per order or more based on actual expenses.

Defects related to loading €250

Late delivery or late cancellation of delivery at

DC (door planning)

€250

Quantity difference on packing list (wrong documentation)

€250

GENERAL DELIVERY INSTRUCTIONS – AT BV - PAGE 21

▪ Product quality:

Minor defect (fault not or hardly visible for customer)

5%-10% reduction on buying price

Major defect (repairable fault, visible for customer)

10%-30% reduction on buying price

Critical defect (irreparable fault not sellable) cancellation or goods will be destroyed

In case goods can be repaired we will charge the costs for the repair + eventual loss of turnover. Buying (AT) will determine whether products have minor, major or critical defect.

▪ Inbound:

We demand in time delivery of all our orders. In case there is a delay below rules will be applicable:

1-5 days late 5% 6-14 days late 10%

14-21 days late 20% or air shipped on suppliers account

21 days or more air shipped on suppliers account +10% order discount or possibility to cancel order

Late delivery means delivery later than originally agreed FOB/FOT/free house date with buyer as mentioned on order confirmation. Calculation claim amount: The claim amount is either a fixed amount (logistics) or based on the percentage per defect, excluding claims from the logistics department. The claim amount is calculated as the product of a percentage, order quantity, purchase price and recovery expenses if applicable. Claim amount = claim percentage x order quantity x purchase price + recovery expenses if applicable. In the event of recovery expenses, as a result of a defect, these costs are either included in the claim or claimed separately. The execution of claims will be handled by the responsible buying department.

5.3 General tariffs and charges

When the conditions as spelled out in this document are not (completely) met and extra costs arise as a consequence of not meeting our suppliers instructions, AT B.V. has the right to charge these costs and deduct them on eventual open invoice amounts from January 2021 onwards. From January 2021 onwards the tariffs are the following.

Attaching price sticker based on actual expenses.

A minimum of 250 euro per order or > 250 euro

Defects related to incorrect snake loading based on actual expenses.

A minimum of 250 euro per order or > 250 euro

Quantity difference on packing lists Euro 250 per order

GENERAL DELIVERY INSTRUCTIONS – AT BV - PAGE 22

Late (cancellation of) delivery at DC Euro 250 per order

Repack prepacks into SSSC based on actual expenses.

A minimum of 250 euro per order or > 250 euro

Repack mixed boxes based on actual expenses. A minimum of 250 euro per order or > 250 euro

Repack to full cases (1 PP/box) based on actual expenses

A minimum of 250 euro per order or > 250 euro.

Packing of SSSC pcs in a single polybag based on actual expenses.

A minimum of 250 euro per order or > 250 euro

GENERAL DELIVERY INSTRUCTIONS – AT BV - PAGE 23

6. Shipping procedures

Only after a written approval of the shipment sample by AT. B.V. buyer and a positive quality control according to the AQL 2.5 Table, the shipment can be arranged by the supplier.

Appendix 6b: AQL 2.5 incl. inspection

6.1 Forwarder to use

6.1.a. Sea shipment

Shipper Letter Instruction (SLI) for all worldwide Sea shipments The nominated forwarder to use is Ritra Cargo Holland B.V. All collect and prepaid shipments have to be announced by mail with the following details:

▪ name of shipper ▪ number of coli ▪ actual weight ▪ dimensions ▪ order/style number

The above mentioned details have to be send to the contact person per harbor mentioned in the links Contact details Ritra China Sea freight and Contact details Ritra India, Bangladesh and Pakistan Sea freight They will contact us for confirmation and they will reply to your mail within 24 hours with all detailed information to be forwarded.

Appendix 20: Contact details Ritra China Sea freight Appendix 21: Contact details Ritra India, Bangladesh and Pakistan Sea freight

6.1.b. Air shipments (collect, AT account)

There is one nominated forwarder to use: OTX; All the origins. All origins: Shipper Letter Instruction (SLI) for all AIR shipments from all origins: All collect and prepaid shipments have to be announced by mail with the following details:

▪ name of shipper ▪ number of colli ▪ actual weight ▪ dimensions ▪ order/style number ▪ number of pieces ▪ copy of commercial invoice ▪ copy of packing list

GENERAL DELIVERY INSTRUCTIONS – AT BV - PAGE 24

They will contact us for confirmation and they will reply to your mail within 24 hours with all detailed information to be forwarded. If collect shipments are forwarded without any confirmation from our side, these extra charges will be deducted from our payments.

Appendix 22: Contact persons OTX Air freight

6.1.c. Air shipments on supplier account

In case of air shipments on suppliers account we prefer supplier uses our nominated forwarder in order to save time and avoid extra costs. In any case MAWB (master airway bill) must be provided. If supplier decides to use own forwarder all extra costs that are caused by this choice will be claimed by AT.

6.1.d. Shipment by truck - Turkey Partner Rhenus Operational: Istanbul:

▪ Mr Faruk Ceylan o Tel: 0090 212 861 4747 ext 2142 o Email: [email protected]

▪ Mr Oguz Unal o Tel: 0090 212 861 4747 ext 2158 o Email: [email protected]

▪ Mrs Yagmur Kul o Tel: 0090 212 861 4747 ext 2158 o Email: [email protected]

▪ Mr Burak Uzun o Tel: 0090 212 861 4747 ext 2184 o Email: [email protected]

Izmir:

▪ Ms Sevda Demirkiran o Tel: 0090 232 463 9464 ext 15 o Mob: 0090 533 273 4879 o Email: [email protected]

▪ Ms Mujgan Cobanoglu o Tel: 0090 232 463 9464 ext 12 o Mob: 0090 532 285 4227 o Mail: [email protected]

Warehouses Karinca Logistics:

▪ Istanbul: Karinca Lojistik AS, Ulus mahallesi, Catalca yolu caddesi no 2, Tepecik Büyükcekmece Istanbul

▪ Izmir: Karinca Lojistik AS, Ankara Cad. Akalan Mahallesi No. 27/A Kemalpaşa, Izmir (Irmak Depoları tesisi)

GENERAL DELIVERY INSTRUCTIONS – AT BV - PAGE 25

6.1.e. Shipment by truck – Portugal Partner Rhenus Operational:

▪ Carla Ferreira 00351 229 408 414 Email: [email protected]

▪ Address:

Rhenus Transitários e Logística Lda. Tr. D. Manuel Sousa Moreira Cruz, 240 · Urb. Minhoteira - Crestins 4470-396 , Maia, Portugal

6.2 Procedure – delivery conditions FOT / FOB by sea, truck and air

The supplier/agent must e-mail the following shipping info to the Import department of AT B.V. ([email protected]). The subject of the email should be: documents “suppliername” + “order number”.

▪ Copy of the invoice ▪ Copy of the packing list ▪ Copy of B/L – Airway bill - ATR (only Turkey) ▪ Form A of Rex number mentioned on the invoice (Only for India, Bangladesh and Pakistan)

The layout of the packing list as shown in Appendix 23 is obligatory. A separate email should be sent to [email protected] with the packinglist only. The subject of the email should be: packinglist “suppliername” + “order number”.

These two emails with attachments should be sent in time, at least 48 hours prior to delivery.

Appendix 23: Packing list Appendix 24: Proforma invoice

6.3 Documents trail together with a shipment

The signed invoice should, along with the packing list and any other papers (copies) received, be put in a folder together with a completed covering note for each shipping / each supplier. These folders should be kept together in the shipping file. It is important that the covering note should contain at least the following:

▪ Supplier’s name ▪ Style name contained in the shipment ▪ Total amount in the shipment ▪ The invoice number ▪ Estimated Time of Arrival of the goods

GENERAL DELIVERY INSTRUCTIONS – AT BV - PAGE 26

6.4 Original documents

6.4.a. Sea shipment

The following original documents must be sent to our nominated forwarder Ritra Cargo Holland B.V. Ritra Cargo Holland T.a.v. Chantal Verbaas Albert Plesmanweg 61C 3088 GB Rotterdam The Netherlands

The following original documents must be sent:

▪ Commercial invoice Original ▪ Commercial invoice copy ▪ Certificate (Form A) or Certificate of Origin ▪ Packing list ▪ Bill of lading Original ▪ Bill of lading Copy

The layout of the packing list as shown in Appendix 23 is obligatory.

For T/T payments the supplier must send an email to [email protected] and [email protected] with a copy of above mentioned original documents within 10 days after shipment.

For CAD payments the supplier must send the above mentioned original documents within 5 days after shipment to the bank Address:

Bank name: ING Bank N.V.

Attn.: TFS Operations Locationcode: DEA 10.090

Street: De Entree 201

Zip Code: 1101 HG

City: Amsterdam Zuidoost

Country: The Netherlands

For L/C payments the supplier must send a pro forma invoice to our import department by e-mail ([email protected]) approximately 2 months before the first shipment date.

Appendix 23: Packing list Appendix 24: Proforma invoice

6.4.b. Air shipment In case of an “air shipment” the original documents must be sent ALONG WITH the shipment. The supplier must send a copy of the invoice and packing list by email to our import department ([email protected]).

GENERAL DELIVERY INSTRUCTIONS – AT BV - PAGE 27

In case a supplier does not act accordingly, goods will be delayed during custom clearance. The supplier will be held responsible and will be charged for any additional costs.

Appendix 23: Packing list Appendix 24: Proforma invoice

6.4.c. Truck shipment

The following documents must be sent by email to [email protected] and [email protected]

▪ Copy of commercial invoice Original ▪ Copy of Original ATR ▪ Copy of Packing list

The layout of the packing list as shown in Appendix 23 is obligatory. For CAD payments the supplier must send the above mentioned original documents immediately after shipment to the bank. Address:

Bank name: ING Bank N.V.

Attn.: TFS Operations Locationcode: DEA 10.090

Street: De Entree 201

Zip Code: 1101 HG

City: Amsterdam Zuidoost

Country: The Netherlands

For L/C payments the supplier must send a pro forma invoice to our import department by e-mail ([email protected]) approximately 2 months before the first shipment date. After verification of the pro forma invoice with the responsible buyer, our import department will make a draft L/C. This draft L/C must be checked by the supplier for faults. After the approval of the supplier our import department will send a master L/C to the supplier within 10 days. To receive a payment the supplier must send the documents mentioned in the L/C within 14 days after shipment to the bank. Address ING bank above. Please note that the documents must contain at least all the information requested in the master L/C.

Appendix 23: Packing list Appendix 24: Proforma invoice

6.5 Procedure – delivery condition DDP AT Warehouse

The supplier must send the original documents to the Finance department of AT B.V. by email to [email protected] The following original documents must be sent:

GENERAL DELIVERY INSTRUCTIONS – AT BV - PAGE 28

▪ Copy commercial invoice Original ▪ Copy of Packing list

The layout of the packing list as shown in Appendix 23 is obligatory. A separate email should be sent to [email protected] with the packinglist only. The subject of the email should be: packinglist “suppliername” + “ordernumber”. The inbound department of America today will check, confirm and send the packinglist to Bleckmann. In case the packinglist is not confirmed by America today, the inbound department of AT will contact the supplier first and will request for a new packinglist. This email with attachment should be sent in time.

Appendix 23: Packing list Appendix 24: Proforma invoice

GENERAL DELIVERY INSTRUCTIONS – AT BV - PAGE 29

7. Invoice

An invoice, should be sent for each order. Please send the invoice by e-mail to: [email protected]. The invoice MUST contain the following information:

• Your name and address

• The Invoice address, namely; AT B.V. Finance department Diemermere 1 1112 TA Diemen

• Your bank details; o Name and address of the bank o The account number o SWIFT-code for foreign creditors o IBAN- BIC code

• The item details; o Order number, style name, article description o Number of articles delivered by style name / order number o Total number of articles delivered o Number of collected articles and pallets o Date on which relevant articles are being delivered o Package voucher number o Composition of the relevant article o Country of Origin o Delivery conditions and payment provisions stated on the order

o Gross and net weight of the shipment and its volume in m3 o The statistical identifying number of the goods (EEC suppliers), HS code

• The price information o The relevant value o Price per unit (piece, sets, pair) o Total amount for the goods o Invoice total

• Sundry information o Invoice date o Invoice number o Quota cost per article as specified if there is any suggestion of quotas o BTW (VAT) number for AT B.V.: NL 811789755B01 o BTW (VAT) percentages and total BTW (VAT) amounts (only applies to Netherlands

businesses) If the order is delivered in parts, with AT B.V.’s written permission, the order becomes effective for invoicing purposes when the final part is delivered. AT B.V. is entitled to deduct amounts from invoices from suppliers in case AT B.V. has a valid reason to do so. When multiple order numbers have been delivered on a single date, AT B.V. wants to receive a combined invoice with a separate cost overview per order. Preferred payment term

• TT payment 90 days For an example for a Proforma Invoice see Appendix 24.

GENERAL DELIVERY INSTRUCTIONS – AT BV - PAGE 30

8. The Distribution Centre

All orders of America today are processed through distribution centre Bleckmann Fashion & Lifestyle Logistics located in Amsterdam, the Netherlands.

8.1 Announcement procedure

Every individual delivery has to be announced 48 hours before the requested delivery time by email to the following address: [email protected] with CC [email protected]. Only after a confirmation by e-mail by Bleckmann of a delivery time, the actual delivery can take place. Bleckmann will only confirm a delivery after receipt of an approved packing list of AT.

The above mentioned e-mail has to contain the following information: ▪ Name of the supplier ▪ Order number ▪ Article number and color(s) ▪ Number of boxes ▪ Requested day and time for delivery to Bleckmann warehouse

The subject of the email should be: delivery “suppliername” + “ordernumber”. If the timeframe cannot be managed, deliveries must be re-planned. Cancellations of bookings must be done 24 hours before original delivery appointment. Without booking confirmation of Bleckmann deliveries will be refused.

8.2 Delivery procedure

Each delivery must be accompanied by a bill of lading required for transport with the packing lists attached. Per order a separate packing list is required (including the name of the supplier). The layout of the packing list as shown in appendix 23 is mandatory. Only this format is allowed. The driver of the truck should always handover a document mentioning order and article number to Bleckmann before truck is opened at DC in which order and article number will be unloaded. (e.g. add article and order number on the CMR, add a packing list with article and order number).

Shipments that have not been correctly enrolled will NOT be unloaded. Incomplete shipments will NOT be accepted unless otherwise agreed by the buyer.

Unless otherwise agreed, goods must be delivered at the agreed time at the following Address:

Bleckmann Fashion & Lifestyle Logistics

Beiraweg 11

1047 HN Amsterdam

The Netherlands.

The distribution center is open every business day, Monday to Friday, from 7:00AM to 5:00PM.

Appendix 23: Packing list

GENERAL DELIVERY INSTRUCTIONS – AT BV - PAGE 31

8.3 Rejection of shipments

AT B.V. reserves the right not to accept shipments that are not notified in accordance with the prescribed procedure. Any costs arising will be met by the supplier and if AT B.V. suffers any extra costs, AT B.V. will charge these to the supplier.

8.4 Over- and under shipments

The supplier is allowed to over- and under deliver up to 5% per color of the order quantity with a maximum of 10% per size. The supplier is allowed to invoice these goods. Deviations from this should first be checked and confirmed by the buyer before delivery. To determine the quantity of the last carton of one SKU (SSSC), common sense should prevail.

8.5 Delivery address and procedure

Bleckmann Fashion & Lifestyle Logistics

Beiraweg 11

1047 HN Amsterdam

The Netherlands

E-mail: [email protected]

GENERAL DELIVERY INSTRUCTIONS – AT BV - PAGE 32

9. External appendices We refer to appendices throughout this GDI document. Indicated by the symbol: . These appendices are part of the GDI and can be found externally on the website: https://www.america-today.com/nl-nl/supplier.html Appendices:

GDI 1. Order form – AT BV GDI 2. Supplier form – AT BV GDI 3. Factory form – AT BV GDI 4. Sample card – AT BV GDI 5. FGS How To Measure Guideline – AT BV GDI 6a. Minimum Quality Requirements - Testing list GDI 6b. FGS AQL 2.5 incl. inspection – AT BV GDI 6c. Manual safety of children’s clothing – AT BV GDI 7. FGS SOP Mold prevention – AT BV GDI 8. Care label Manual – AT BV GDI 9. Care label template – AT BV GDI 10. FGS Restricted Substance List 5.0 (RSL) – AT BV GDI 11. FGS Manufacturing Restricted Substance List 2.0 (MRSL) – AT BV GDI 12. Chemical Management Policy – AT BV GDI 13. RFID Guide to applying RFID labels – AT BV GDI 14. Checkpoint – AT BV GDI 15. Folding instructions – AT BV GDI 16. Polybag template – AT BV GDI 17. Packing examples – AT BV GDI 18. Loading instructions – AT BV GDI 19. Barcode- and carton stickers – AT BV GDI 20. Contact details Ritra China Sea freight – AT BV GDI 21. Contact details Ritra India, Bangladesh and Pakistan Sea freight – AT BV GDI 22. Contact persons OTX Air freight – AT BV GDI 23. Packing list – AT BV GDI 24. Proforma invoice – AT BV