General Manager’s Report

November 13, 2019 Page 1

Training Technicians  for  an Electric Bus  Fleet– On October 22,  2019,  the American Public  Transportation Association’s Bus 

Technical Maintenance Committee hosted a zero emission bus training webinar for nearly 100 registered participants.  The three‐

agency transit panel included AC Transit, Metro Transit (Minneapolis), and LA Metro.  AC Transit staff Michael Flocchini – Training 

and Education Manager and Jose Vega – Lead ZEB Maintenance Trainer, started the panel discussion.   AC Transit presented 

information on how best to create a ZEB training plan, develop and track progress, identify training challenges, and the value of 

partnerships with original equipment manufacturer (OEM) and sub‐component suppliers.   

State  of  California  Certified  Journey  Level Mechanics  (JLM)–  On  October  25,  2019,  four apprentice mechanics celebrated the end of their four‐year, 8,000 hour heavy duty coach mechanic apprenticeship.  Pictured below, from left to right:  Director  of  Maintenance  –  Cecil  Blandon;  ATU Local 192 Assistant Business Agent of Maintenance for Clerical and Stores – Eric Darby; JLM graduates Demetrius  Wright,  Robert  Levy,  Steve  Vaniman, and Victor Pierson; COO Sal Llamas and ATU Local 192 President – Yvonne Williams.  The celebration also  included  guest  speakers:    Linda  Knox  – Division of Apprenticeship Standards and Suzanne Murphy  –  Director  of Martinez  Adult  Education.  Gustavo  Vasquez  –  Apprentice  Mentor,  was  the Master of Ceremonies and along with the Training and Education Department and the Joint Apprenticeship Committee, all welcomed AC Transit’s newest State Certified Journey Level Mechanics.  

New  Bus  Operator  (NBO)  Certification  –  On 

November  4,  2019,  three  new  trainees  certified  as 

Professional  Bus  Operators  reporting  out  of  East 

Oakland,  Division  4.    NBOs  pictured  from  Left  to 

Right:    Teresa  Moses,  Theresa  Richardson,  and 

Britney Robinson.These new Professional Operators 

completed  eleven  training  weeks  demonstrating 

proficiency in all AC Transit procedures and policies, 

bus  equipment,  DMV  licensing,  ADA,  customer 

service, and de‐escalation techniques, as well as all of 

the routes.  The final two weeks of training put it all 

to the test as each practiced their new skills serving 

the public, in live revenue service.   

BRT Readiness Tabletop Exercise  – The Fire Life Safety Security Committee held a Tabletop exercise on November 5, 2019 to test  our  core  capabilities  and  standard  operating  procedures  in  the  event  of  an  emergency  along  the  BRT  corridor. Representatives from Alameda County Sheriff’s Office, Oakland Fire Department, San Leandro Police Department and staff from 

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General Manager’s Report

November 13, 2019 Page 2

AC Transit Operations Control Center worked through a predetermined incident that involved a serious collision involving injuries and a possible fatality.   Serving as observes and advisors were staff from Transportation, Maintenance and the Training and Education Center. The exercise proved beneficial for AC Transit staff and First Responders and reinforced our commitment to operating a safe and reliable service to our community. 

Transportation Division of the Quarter– Every Quarter, the Transportation Department recognizes the Division of the Quarter. This recognition is based on Key Performance Indicator weighted scores on the following: On Time Performance, Log on Rate, Operator  Unscheduled  Availability;  and  Accident  Rate  (Vehicle/Passenger  Falls).    The  Division  winner  is  awarded  with  a celebration for the team along with the trophy.  At this celebration, the last Division winner passes the trophy to the new winning Division team.  All divisions have strived to earn this prestigious award and the competitive fire amongst the teams is exciting. For the 1st Quarter of FY 2020, the Richmond Division 3 put up some impressive stats and won the Transportation Division of the Quarter Award.  Congratulations Division 3!  

Bus Cleanliness Inspection (BCI)– Quality Assurance performs monthly Division Bus Cleanliness Inspections (BCI) using a grading criterion focused on 19 areas of the bus (14 internal and 5 external) to allow Division staff to align resources and programs to improve the overall cleanliness and appearance of the fleet.  Ratings of 1‐4 are listed as Unsatisfactory, 5‐7 is Satisfactory, and 8‐10 is Excellent.  

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During the month of October 2019, all Divisions experienced an improvement in performance.  System wide the BCI rating scores improved by .94% to an overall rating of 8.05 just shy of the District KPI goal but still an “Excellent” rating.  System wide bus interior rating was “Excellent” with a rating of 8.00 and bus exterior was “Excellent” with a rating of 8.17.  Congratulation to Division 2, Division 3, and Division 6 for earning a BCI rating above the District KPI goal of 8.1.  This is the first time that three Divisions achieved the district goal in the same month.   

 

  

Preventative Maintenance programs are the foundation to sustain a safe, clean and reliable bus fleet. Each bus receives a deep cleaning every 5,000 miles which entails a thorough cleaning of the interior and exterior of the bus. During daily and weekly bus servicing activities, maintenance teams perform strategic modular cleaning targeted at keeping up with the daily wear and tear experienced by the bus fleet during revenue service. 

 

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General Manager’s Report   

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Zero Loss Injury– Congratulations to Maintenance Departments at D3, D4, D6 and CMF as they had ZERO loss time injuries for the first quarter for FY20.  The team in maintenance continues to successfully conduct repairs to the fleet and facilities in a safe manner.  In acknowledgement of this accomplishment, each division will be having a celebration to promote this milestone.   Blue  Shield  Building  Opening  and  Employee Welcome  To Oakland‐    On  November  5th,  Legislative  Affairs Representative,  Chantal  Reynolds,  attended  Blue  Shield’s Building  opening  in  Downtown  Oakland.    Blue  Shield relocated  to  Oakland  from  San  Franciso  after  80  years  of doing  business  from  its  headquarters  in  San  Franscico.  Employees  attended  a  Ribbon  Cutting  ceremeny  that included  Tatyana  Kalinga,  District  Director  for Congresswoman  Barbara  Lee,  Mayor  Libby  Schaaff,  and District  3  Oakland  City  Councilmember  Lynette  Gibson McElhaney.  The welcome celebration also included resource tables, food vendors, games and a host other activities and festivities.    AC  Transit  and  BART  shared  a  booth  providing giveaways and information about transportation options for the new employees.    

.   Kaiser Permanente Oakland Medical Center Employee Transportation Fair ‐On October 28th, Legislative Affairs Representative, Chantal Reynolds, attended Kaiser Permanente’s Oakland Medical Center Employee Transportation Fair providing employees with giveaways and AC Transit information about their transportation options on AC Transit.    

  

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Boy Scouts of America Diversity Leadership Reception honoring Gay  and  Paul  Cobb‐  On  October  17th,  Legislative  Affairs Representative,  Chantal  Reynolds,  attended  the  Boy  Scouts  of America  Diversity  Leadership  Reception  honoring  Gay  and  Paul Cobb  for  their work and contributions  to  in  the City of Oakland and  their  surrounding  communities.    AC  Transit  Board  Vice President Elsa Ortiz, and Beverly Greene, the Executive Director of External Affairs, Marketing & Communications also attended the ceremony.        

     ACTC Multimodal Corridor Project:  E14th/Mission Blvd and Fremont Blvd corridor community workshop series ‐ AC Transit supported  a  series  of  Alameda  County  Transportation  Commission  (ACTC)  Community  workshops  regarding  the  long‐term planning for the E.14th Street/Mission Blvd. and Fremont Blvd. Corridor held in the cities of San Leandro, Fremont, Hayward, Union City with one more scheduled for Ashland/Cherryland on November 9th.  Below is a picture of the community workshop with AC  Transit  Director  Diane  Shaw  engaging with  a  local  resident  along with  attending Alameda  County  Supervisor  Scott Haggerty and Fremont Mayor Lily Mei – Haggerty and Mei are also members of ACTC.  

     Dia de los Muertos ‐ On Saturday, November 2, AC Transit was again a sponsor of the annual Dia De Los Muertos Festival in the Fruitvale District.  This year, the nearly 100,000 people who attended the festival were treated to a newly‐repaved International Blvd.,  courtesy of  the BRT project!   AC Transit  Staff provided  information on  the BRT and general AC Transit  information  to 

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thousands of event participants.  The District’s Hiring Bus was also there, and Human Resources Staff helped connect people to AC Transit careers! 

   

 

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Executive Reporting

As of September 30, 2019

Contents

1. Budget Summary – Overview 2. Budget Summary – Chart 3. Positions Summary 4. Farebox Revenue and Ridership

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Budget Summary - Overview

Overview

• Overall o Overall the District is on track for expenses, with the projected annual budget used for both Labor and non-Labor

tracking closely to the annual budget. • Total Labor

o Total Labor expenses are slightly above the monthly budget projection, mostly because of the Labor Day holiday and the need to pay Overtime for employees who work on the holiday.

o Regular Time is slightly above budget for the monthly projection due to September having a higher number of weekdays than the average month.

o Maintenance Overtime is over budget due to vacancies in janitor and service employee positions. o Salaried Overtime is over budget due to a high proportion of vacant supervisory positions in Operations, the Salesforce

Transit Center re-start in early August, and work related to an upgrade of PeopleSoft o Miscellaneous Wages and Fringe are under budget, primarily due to lower use of Worker’s Compensation. o Health Plan expenses are over budget due to timing. The month of August was under budget for this category.

• Total Non-Labor o Total Non-Labor expenses are below budget. It is common for non-labor expenses to lag due to billing delays with the

new fiscal year. o Other Services are higher than the monthly budget due to the quarterly payment schedule of the District’s share of

operations and maintenance expenses for the Salesforce Transit Center. The annual projection is expected to stay within budget.

o Vehicle Parts expenses are over budget due to the timing of expenses. o Miscellaneous Materials is over budget due to timing of annual payments for two contracts (for Bottled Water and

Clipper Cards) occurring in September.

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Parent Account & Name Single Month Budget

Single Month Actuals

Single Month Budget Used %

Annual Budget Actuals FYTD Annual Budget Remaining

Budget Used % FYTD

Historical Avg %

Used FYTD

Projected Annual Budget Used %

WagesOperators Regular Time 5,826,727 5,520,953 95% 69,920,729 17,160,275 52,760,454 25% 25% 99%Operators Premium Time 1,590,917 1,542,235 97% 19,091,000 4,544,769 14,546,231 24% 24% 100%Maintenance Regular Time 2,121,587 2,137,067 101% 25,459,048 6,521,091 18,937,958 26% 25% 103%Maintenance Overtime 128,158 154,489 121% 1,537,892 485,346 1,052,546 32% 23% 135%Salaried Regular Time 2,927,654 3,039,910 104% 35,131,853 9,197,225 25,934,629 26% 25% 105%Salaried Overtime 68,694 102,100 149% 824,328 335,795 488,533 41% 29% 142%

Misc Wages & Fringe 5,953,782 5,040,467 85% 71,445,383 15,224,534 56,220,849 21% 23% 94%Health Plans 4,707,617 5,881,777 125% 56,491,409 13,515,383 42,976,025 24% 23% 106%Pension 4,853,589 5,005,275 103% 58,243,069 15,884,234 42,358,835 27% 26% 104%

Labor Total 28,178,726 28,424,273 101% 338,144,712 82,868,653 255,276,059 25% 24% 101%

Key ServicesProfessional and Tech Svcs 529,208 171,623 32% 6,350,502 731,113 5,619,388 12% 17% 68%Security Services 1,092,501 968,856 89% 13,110,014 2,972,515 10,137,499 23% 25% 90%

Other Services 1,500,181 1,816,397 121% 18,002,174 3,140,103 14,862,071 17% 20% 87%Vehicle Parts 996,758 1,180,905 118% 11,961,102 3,687,518 8,273,584 31% 25% 122%Fuel & Lubricants 1,376,737 1,193,523 87% 16,520,849 3,970,171 12,550,678 24% 27% 90%Other Maintenance 161,005 82,501 51% 1,932,054 290,427 1,641,627 15% 26% 58%Office Supplies 93,239 44,477 48% 1,118,862 174,904 943,958 16% 26% 59%Misc Materials 68,421 83,214 122% 821,046 155,639 665,407 19% 14% 133%Utilities 328,308 332,997 101% 3,939,695 918,540 3,021,155 23% 22% 105%Liability 1,374,429 1,413,199 103% 16,493,152 4,622,835 11,870,317 28% 51% 55%Taxes 254,286 248,264 98% 3,051,430 748,411 2,303,019 25% 22% 110%Purchased Transportation 2,903,786 3,071,905 106% 34,845,427 8,429,918 26,415,509 24% 24% 101%Miscellaneous 397,852 262,141 66% 4,774,220 696,214 4,078,006 15% 14% 108%

Non-Labor Total 11,076,711 10,870,001 98% 132,920,526 30,538,306 102,382,220 23% 25% 92%

Grand Total 39,255,437 39,294,274 100% 471,065,238 113,406,959 357,658,280 24% 24% 99%

3

Single Month - September FY2020 FYTD (25% of year completed)

Budget Summary (Budget vs Actuals as of September End, 2019)

10% or more over expected2% - 9% over expected

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Department Filled Vacant Total Position Type Filled Vacant Total

Operations ‐ Bus Operators 1279 71 1350 Bus Operator 1279 71 1350Operations ‐ Non‐Operators 564 49 613 Maintenance 411 31 442District Secretary 3 0 3 Salaried 375 39 414Finance 86 7 93 Clerical 59 3 62General Counsel 22 1 23 Total 2124 144 2268General Manager 17 3 20Human Resources 31 3 34Innovation and Technology 36 5 41EAMC 35 2 37Planning & Engineering 47 3 50Retirement 4 0 4Total 2124 144 2268

4

Positions Summary 

Authorized Positions Authorized Positions

Position data as of August 30, 2019

* Non‐Bus Operators include all permanent employees except for operators

95%

5%

Operators(1350 Authorized)

Filled (1279)

Vacant (71)

In Addition:

Long‐Term Leave (71)

Trainees/NBO (39)

92%

8%

Non‐Operators*(901 Authorized)

Filled (845)

Vacant (73)

8% 0% 8% 4%15% 9% 12% 5% 6% 0%

0%

25%

50%

75%

100%

Non‐Operator Vacancies by Department

Vacant

Filled

80%

14%4%2%

0%

Employee Affiliation

ATU (1822)

AFSCME (325)

Unrepresented (89)

IBEW (32)

Intern (7)

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Farebox Revenue and RidershipFY 2019-20 vs. FY 2018-19

FareboxRevenue Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun FYTD FY

ProjectionFY 2019-20 4,853,941 5,166,683 5,308,998 15,329,623 61,318,491FY 2018-19 4,473,800 5,008,431 4,850,857 4,796,155 4,742,955 4,306,796 4,387,029 5,124,161 4,977,423 5,070,409 4,717,293 4,890,378 14,333,088 57,345,689

Y-Y % 8.5% 3.2% 9.4% 7.0% 6.9%

NTDRidership Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun FYTD FY

ProjectionFY 2019-20 4,340,908 4,686,254 4,809,687 13,836,849 55,347,396FY 2018-19 4,080,350 4,611,628 4,614,990 5,148,164 4,329,205 4,030,966 4,310,368 4,084,993 4,563,612 4,657,242 4,624,283 3,985,680 13,306,968 53,041,481

Y-Y % 6.4% 1.6% 4.2% 4.0% 4.3%

Notes:1. Farebox revenue is for per-boarding payments only; does not include EasyPass agreements or contract services (BART, City of Oakland, etc.) 2. Current FY total ridership and farebox revenue projections are based on the average monthly ridership and farebox revenue applied to the rest of the fiscal year.

3. ACTC Student Pass program farebox revenues are received irregularly and can have a significant effect on monthly Y-Y% comparisons.

5

Farebox

July

Augus

t

Septem

ber

Octobe

r

Novem

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Decem

ber

Janu

ary

Februa

ryMarc

hApri

lMay

June

1,000,000

2,000,000

3,000,000

4,000,000

5,000,000

6,000,000

$

Prior Year Actual Actual

Ridership

July

Augus

t

Septem

ber

Octobe

r

Novem

ber

Decem

ber

Janu

ary

Februa

ryMarc

hApri

lMay

June

1,000,000

2,000,000

3,000,000

4,000,000

5,000,000

6,000,000

Mon

thly

Rid

ersh

ip

Prior Year Actual Actual

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