General Services Administration SmartPay® Program Update David J. Shea, CPCM, PMP Director, Office of Charge Card Management May 6, 2015 2015 VISA Government

General Services Administration SmartPay® Program UpdateDavid J. Shea, CPCM, PMPDirector, Office of Charge Card Management

May 6, 2015

2015 VISA Government Forum GSA SmartPay®

GSA SmartPay® Topics & Program Trends Overview

Spend & Transaction

TrendsTraining

Compliance & Internal Controls

Regulatory Changes

InnovationAudience Questions

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GSA SmartPay®2015 VISA Government Forum

Spend & Transaction Trends

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FY 2015 YTD Spend & Transactions

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GSA SmartPay®

Transactions using the Travel Card

consisted of 43% of total transactions.

Transactions Cardholders

There are 3.3 Million GSA SmartPay Accounts.

Spend

There was $12.6 Billion dollars in spend across all program lines.

*Data as of March 2015.

40.8 Million Total Transactions

Purchase Accounts

Fleet Accounts

Travel Accounts

SmartPay Data Warehouse

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GSA SmartPay®

Seventeen agencies now have access to the Spend, Purchase and Travel Data Marts that consists of program metric dashboards and several reports (FSSI, merchant analysis, convenience checks, etc.).

OCCM is continuously developing new dashboards to provide meaningful information to customer agencies. Future dashboards/reports include: Refund Dashboard, Delinquency Data Mart, Data Quality Mart and Fleet Data Mart.

Compliance & Internal Controls

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Initial Government-Wide Metrics

OCCM has worked closely with the Office of Management and Budget (OMB) and SmartPay customer agencies to

develop an initial set of program wide metrics:

Reports are designed to give agencies visibility into key government-wide performance measures, including amount of disputed charges, occurrences of single merchant spending, and confirmed violations. These initial metrics are designed to evolve over time.

Finalized results will be posted on the internal government only online OCCM community within GSA Interact beginning Q3 of FY15.

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GSA SmartPay®

Agency Metrics Report

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GSA SmartPay®

Metrics DescriptionsDisputed Charges• Number of card holder accounts with

disputed charges. This metric will be benchmarked based on the average number of disputes within an agency over the past year. Trends in the dates and amounts of a cardholder’s disputed charges provide A/OPCs with potential areas of misuse or fraud on the part of the merchant.

Single Merchant Spending• Number of accounts that have at least

ten transactions and an 80% or greater spending percentage at one merchant. This provides A/OPCs with insight into the analysis of card trends and authorization controls.

Confirmed Violations• Number of confirmed violations involving

misuse a purchase card or integrated card, following the completion of agency or IG review. For each quarter, Agencies report confirmed violations to the Office of Management and Budget (OMB M-13-21 Memorandum).

Data Analytics Tool/Method Used• Yes/No; If Yes, Name of Tool. (Brand tools

- VISA (Intellilink), MasterCard (EMS), Agency specific tools must be named specifically as well, if applicable. OMB requires agencies to utilize the data analytics tool provided by their bank or brand. These tools help A/OPCs in identifying potential areas of waste, misuse, and abuse.

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GSA SmartPay®

Training

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SmartPay Training Forum UpdateThere is no venue available in the Washington DC area large enough to accommodate the GSA SmartPay In-Person Training Forum in FY15. The search has been expanded to include dates in early FY16.

OCCM will notify agencies of the dates as soon as the information is available to share.

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GSA SmartPay®

Regulatory Changes

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Proposed Micropurchase Increase

On November 25, 2014, the FAR Council published a proposed rule (FAR Case 2014-022, RIN 9000-AM80)

in the Federal Register to increase the micro-purchase threshold from $3,000 to $3,500.

The proposed adjustment uses existing statutory authority to adjust

procurement thresholds based

on economic factors.

The comment period closed

January 26, 2015.

This increase only becomes effective

if a final rule is issued.

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GSA SmartPay®

OMB Circular Overhaul

OMB is looking to update OMB Circular A-123, Appendix B.

OCCM preparing

draft revision.

Once the draft is complete, OCCM will circulate and

convene a working group with interested

agencies in order to finalize.

Language concerning fleet cards will also be added to

the Circular.

Intend to issue new version of

the Circular by calendar year-end.

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GSA SmartPay®

Citibank master contract mod is completed.

As of March 2015, Citibank has issued 183.1K EMV cards.

Citibank

US Bank master contract mod expected to be signed within one week.

As of March 2015, US Bank has issued 48.3K EMV cards.

US Bank

Negotiations are in progress.

JP MorganChase

EMV IssuanceOCCM is coordinating with the banks to roll out 1 Million

EMV/Chip & PIN cards in Calendar Year 2015:

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GSA SmartPay®

Treasury Financial Manual Announcement (A-2014-04)

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GSA SmartPay®

Treasury’s card acquiring service is lowering the maximum per transaction and daily limit agencies

may accept for credit card payments.

The reduction to $24,999 is set to go into effect on

June 1, 2015.

This limit does not effect purchases from commercial merchants. It only effects

payment by credit card to a government organization

using Treasury’s card acquiring service.

Innovation

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Category ManagementCategory management guides federal agencies to the

right solutions by easily and centrally locating acquisition vehicles, suppliers, past transactions and prices-paid

data. Category management efforts focus on the

following key areas:

Optimizing contract

vehicles & managing

the landscape

Managing data

collection and

analysis

Leveraging supplier

relationships

Maximizing customer

relationships

Growing and sharing expertise

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GSA SmartPay®

Category Management

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GSA SmartPay®

Learn more about Common Acquisition Platform (CAP) and category management: https://hallways.cap.gsa.gov

• Administrative Support

• Talent Development

• IT Hardware

• IT Software

• Professional Services

• Small Package Delivery

• Cleaning Supplies & Chemicals

• Tools & Hardware

• Workplace Environment

As a government buyer, you will “walk” down a hallway to find acquisition sources that government-wide

category managers have determined would help you procure products and services in that category along

with advice, market intelligence, subject expertise and data, category-specific tools and on-demand

procurement assistance. Hallways now open:

OCCM continues to conduct market research and gain industry insight for SP3.

SmartPay 3 Planning

Agency Feedback Industry Feedback

Market Research

Gained Customer agency feedback via a focus group sessions and follow-up survey.

Posted RFI and reviewed industry

response andhosted one-on-one

RFI industry sessions.

GSA SmartPay®20

Audience Questions

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Thank you for your time and attention!Contact InformationDavid J. Shea, CPCM, [email protected](703) 605-2867

Have you registered for Interact? Interact is the platform that hosts a private community for GSA SmartPay Level 1 A/OPCs. Register at: https://interact.gsa.gov and send your User ID to [email protected].

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Documents

General Services Administration SmartPay® Program Update David J. Shea, CPCM, PMP Director, Office of Charge Card Management May 6, 2015 2015 VISA Government