Upload
others
View
11
Download
0
Embed Size (px)
Citation preview
Coverage analysis
GeoCRMFleet management
Geo-planning
Appointment bookingEmergency
Search around functionRoute optimization
Geo decision-making
Assistance
Sectoring
High quality customer service
Optimized movements means optimized service quality and customer satisfaction: assignments completed on time, greater flexibility, tighter call out slots, commitments fulfilled, risk management…
An environmentally responsible approach
Fewer kilometres travelled means lower CO2 emissions and lower fuel consumption. The company's carbon footprint is under control.
Optimizing movements is one of the main areas in which mobile field forces can improve what they do.
Balanced and realistic sectoring, high performing rounds, optimized resource assignment to locations…: the efficiency of mobile field forces (sales staff, technicians, delivery people, emergency staff…) depends largely on the way in which they control their space. Geographical optimization solutions deliver productivity increases and savings tailored to the different sectors and mobility-related problems.
Improved productivity
Reducing distances travelled and the associated costs improves productivity by between 10 and 30%. More appointments, fewer movements and unproductive time, simultaneous management of recurring and urgent operations...: operational performance is under control; return on investment is very quick.
Values upheld
Setting up an optimization project enables the company to establish an emphatically employee-oriented, strong corporate culture: improved managerial efficiency and working conditions, better sharing of the work load, less stress and fewer accidents, lower turn-over...
Mobile performance
Geo-optimization is the use of both geographical information and optimization algorithms to improve organizational and company performance. Geo-optimization solutions make it possible to create optimized call schedules that take account of geographical and operational constraints.
« «
Customers / ProspectsLocation, opening hours, frequency...
ResourcesMobile workforce skills, vehicle capacity, working hours, business rules...
Activités logistiques et de field serviceFIELD ACTIVITIES (deliveries, callouts, sales calls)
Real-time and non-real time schedule optimization after taking account of the constraints:
The geographical dimension is optimized simply and transparently the moment the movement decision is made.
scheduled calls/deliveries (recurring or one-off, movable or fixed)
calls/deliveries to be scheduled (constraint-based, emergency)
time slots and available resources(multi-depot, multi-resource)
Control of mobil i tyEmbedded within the very heart of the information systems and
processes, optimization solutions improve activities before,
during and after movements, no matter what the business.
Organization
Geocoding Sectoring Coverage
Scheduling
Routes & Diaries Appointment booking
Risk management
Technical callouts & assistance
Transport & logistics
Optimizing logistic activities (multi-channel distribution, delivery, collection, door-to-door delivery, transporting people...) enables movements to be sequenced at the lowest cost while complying with numerous business constraints: vehicle characteristics, regulations, road constraints...
"Savings of just a few euros when transporting a product can have a major impact on the margin and improve the competitiveness of the offering"
Casino Group2,000 routes optimized per month
Geo-planning reduces call out times (after sales service, maintenance, emergency repair, audit...) by between 15 and 40% and optimizes assistance issues (service provider search, incident management) in real-time. Call location and constraint optimization (expertise, clearances...) yield greater efficiency and service quality.
"The technicians spend more time with our customers and a bit less time in their car"
APC-MGE30,000 call outs optimized each year
Operations
Roadmaps Geo-location Assistance
Reporting
TrackingStatisticsForecast
Personal services
Sales appointmentsSectoring, route itineraries, filling schedules... The geographical component enables considerable optimization of sales activity as a whole and reduces preparation time. Numerous constraints are managed: overnight stays, repeat calls...
"Balanced and realistic sales sectors and fewer movements ensure the most comfortable working environment possible for the sales force and optimize sales performance"
Berner1,000 sales personnel optimized
Medical calls, home hospitalisation, delivery and maintenance of medical equipment... The scheduling of personal services is optimized with a view to reducing transport costs and becoming more responsive. Medical teams are better organized on the ground and have more time to spend with their patients.
"Apart from significantly increasing the number of call outs and optimizing schedules, geo-optimization enables us to improve patient service"
Assistances Médicales Spécialisées100 optimized technicians
More than 500 customers equipped,more than 50,000 mobiles field forces optimized
The geo-optimization systemGEOCONCEPT ensures full optimization of Routing & Scheduling activities: powerful software solutions (operations scheduling and management), add-on modules (resource organization, real-time publishing and analysis), standalone components (dissemination of geo-optimization within existing systems) and a comprehensive range of data ensuring accuracy and reliability.
RedistrictingTerritory Manager for Geoconcept
Module for optimizing the assignment of mobile forces
Optimization solutions
Routes optimizationTourSolver for Geoconcept
Optimization solutions for transport and logistics
Scheduling managementOpti-Time GeoScheduling and Opti-Time Global GeoScheduling
Call and customer service callout scheduling solutions
Assistance platformGeoWeb Call Center
Geographical optimization solution for call centers
Data cartographic datavector maps and satellite images of different levels of accuracy and geographical coverage...
road datatraffic speeds, specific transport characteristics: HGV weight restrictions, hazardous substances...
commercial datacompany files, points of interest: hotels, restaurants, car parks
MobilityOpti-Time mobile
Opti-Time add-on for iOS, Android and Windows Phone
Web publishingGeoconcept Internet Server
Online map publishing solution
GeoReporting & Business IntelligenceGeoconcept Sales & Marketing Portal
Web portal for publishing geo-marketing studies and online reporting
Components
GeocodingGeoconcept Universal Geocoder Server
Route calculationGeoconcept SmartRouting Server
Cartographic displayGeoconcept Internet Server
Legacy information system
GEOCONCEPT' solutions, modules and components readily integrate with different legacy Information Systems (integrated CRM/ERP connectors) and communicate with relational databases and mobile terminals, including: SAP, Sage, Salesforce, Oracle, Microsoft Dynamics, IBM, Infor...
AUTOMOTIVEAutodistribution, Autovision, Capsauto, Carglass, Michelin, PSA Peugeot Citroën, Norauto, RAC France, Renault, Renault Trucks, Scania...
BANKSCrédit Immobilier de France, Crédit Mutuel, Groupe Banque Populaire, Groupe Caisse d’Epargne, La Banque Postale, Société Générale…
HEALTHCARE / MUTUAL COMPANIESAlliance Healthcare, Alliance Santé, Assistances Médicales Spécialisées, Assistance Publique des Hôpitaux de Paris, Groupe Harmonie, IMS Health, Mutualité Française, Mutuelle Bleue, OCP Répartition, Ordre National des Pharmaciens, SOS Médecins...
INDUSTRY / SERVICESBubendorff, Bureau Veritas, Carrières du Boulonnais, COMAP, Culligan, Derichebourg, Eparco, Eurovia, Groupe Saint Gobain, ISS, Kimberly-Clark, Lafarge, Lenôtre, Lyreco, Otis, Randstad, Schneider Electric, Savelys, Selecta, SEW Usocome, SGS, S-Inter, Sodexo, SPIE, TAXIS G7, Veolia Propreté...
INSURANCE COMPANIES AXA Assistance, AXA Assurance, Filassistance, Gan Eurocourtage, GMF, Gras Savoye, Groupama, Groupe Henner-GMC, Inter Mutuelles Assistance, MAAF, MAIF…
MEDIA / LEISUREAffimétrie, Affimext, British American Tobacco, ClearChannel, Dernières Nouvelles d’Alsace, JCDecaux, L’Alsace, La Française des Jeux, La Montagne, Le Figaro, Mediapost, Midi Libre, Nouvelles Frontières, Ouest-France, SDVP Le Parisien, Sud Ouest…
REAL ESTATE AKERYS, BNP Paribas Real Estate, CB Richard Ellis, Corio, Coteba, Foncia Entreprise, Hammerson, Laforêt Immobilier, NAI Evolis, Unibail Rodamco…
RETAILING / FRANCHISESAndros, ATAC, Auchan, Bébé 9, Berner, BHV-Galeries LaFayette, Boulanger, Darty, Carrefour, Casino-Cdiscount, Coca-Cola, France Loisirs, Fnac, Franprix, Intermarché, Intersport, KparK, La Grande Récré, Lapeyre, Leader Price, Leclerc, L’Oréal, Media Saturn, Picard, Pizza Hut, Point Soleil, Schiever, S’Miles, Système U, Thiriez, Truffaut, Vivarte, Weldom, Wolseley...
TELECOMS / POSTAL SERVICES / ENERGYAxione, Bouygues Telecom, Cofely, Distripaq, EDF, Esso, France Telecom, General Electrics, GDF Suez, GRDF, Groupe La Poste, INEO Infracom, LTI Telecom, NC Numéricable, Orange France, Sonatel, Total, Vinci Energie...
The GEOCONCEPT commitmentTo facilitate the rapid deployment of a solution, support it in everyday use and drive its development, a team of consulting engineers and partners, experts in the full range of tools, define and support the project until it is fully integrated with the information system.
Our references
Training, e-learning and certification
Support, maintenance and TMA
Assistance and configuration
For all our latest news, visitwww.geoconcept.com
Preliminary feasibility, pilot and
experimentation study
® G
EO
CO
NC
EP
T 20
13