Gérald OllivierWorld Bank

June 2003

Update on TTFSE Performance

Indicators, TTFSE.ORG Website and Revamped GFP/UN Website

TTFSE Program

Trade and Transport Facilitation in Southeast Europe Vision and political commitment (EU) Massive external support/good coordination 8 countries, US$123 million (TA, IT, Civil works) Measuring results: Manual and database (

www.seerecon.org/ttfse) Focused approach: pilot sites Increased transparency (www.ttfse.org) Local/international Training (www.gfp-dli.org) Active PRO Committees involvement Peer pressure (Regional Steering Committee)

TTFSE Performance Indicators

• Purposes:– Objective understanding of situation– Raise awareness of border agencies to

change behavior– Assess program impact– Set benchmarks– Enable regional comparisons

• Results: overall reduction in processing times over past two years

Capturing Impact on Users• Total time, examination,detection at border

crossing and clearance facilities

Country A Country B

Point of collection

Point of collection

Point of collection

Border agencies

Border agencies

Point of collection

BOSNIA AND HERZEGOVINA FEDERATION ORASJE-ENTRY TIMES (min.)

0

50

100

150

200

250

300

350

400

Jun

01

Jul 0

1

Sep

01

Feb

02

Apr

02

May

02

Jun

02

Jul 0

2

Aug

02

Sep

02

Oct

02

Nov

02

Dec

02

Jan

03

Feb

03

Mar

03

Apr

03

May

03

min

utes

Actual Target

BULGARIA, PLOVDIVCLEARANCE TIMES

0

50

100

150

200

250

300

350

20

00

Oct

00

No

v 0

0

Jan

01

Fe

b 0

1

Ma

r 0

1

Ap

r 0

1

Ma

y 0

1

Jun

01

Jul 0

1

Au

g 0

1

Se

p 0

1

Oct

01

No

v 0

1

De

c 0

1

Jan

02

Fe

b 0

2

Ma

r 0

2

Ap

r 0

2

Ma

y 0

2

Jun

02

Jul 0

2

Au

g 0

2

Se

p 0

2

Oct

02

No

v 0

2

De

c 0

2

Jan

03

Fe

b 0

3

Ma

r 0

3

Ap

r 0

3

min

utes

Clearance actual time (minutes) Target time

Linear (Clearance actual time (minutes))

Clearance and Border CrossingSee all indicators at www.seerecon.org/ttfse

Country Pilot site WT 2001 WT 2002 Reduction (%)

Final target

Albania Tirana 4.5 hours

1.7 hours

62% 1 hour

Bulgaria Plovdiv 3.7 hours

1.5 hours

60% < 1 hour

Croatia Jankomir 5.3 hours

3.0 hours

43% < 1 hour

Croatia Stara Gradiska

3.3 hours

0.4 hour 88% < 1 hour

Romania Bacau 3.0 hours

1.4 hours

53% 1 hour

Romania Constanta 4.3 hours

3.0 hours

31% 2 hours

  Average: 4.0 hours

1.8 hours

   

REVENUE COLLECTED/STAFF

0200400

600800

1,0001,200

1,4001,6001,800

Alba

nia

BiH_

Fed

BiH_

RS

Bulg

aria

Croa

tia

Mac

edon

ia

Mold

ova

Rom

ania

Yugo

slavia

USD

thou

sand

s

1999 2000 2001 2002

Collected Revenue versus Processing Times at Pilot Sites

0

50

100

150

200

250

2000 2001 2002

Ind

ex

Time indexBG

CustomsRevenueindex BG (100in 2000)Time indexHR

CustomsRevenueindex HR (100in 2001)

Facilitation and Revenue Collection

Indicators: Some CommentsFor more on indicators contact Michel Zarnowiecki, mzarnowiecki@worldbank.org

Measuring helps reducing processing timesNeed other inputs: local teams, WCO TRSFiner analysis of results required Facilitation does not reduce revenue collec.TTF is not linear (sudden improvement)Establishing baseline about US$5k per site

TTFSE methodology being extended to other countries (South Caucasus/Russia /Central Asia/considered as a standard)

Revamped GFP Website

Goal : maximize collective impact coordination/cooperation/knowledge sharing/improved

synergies in TTF Joint GFP/UN WebsiteCore Partners and Regular PartnersCentral Virtual Team (Core Partners)Accessible to the publicExtension of present efforts (transfer

of all content entered in earlier sites)

GFP Website Structure/Tools

Topics/Subtopics/Activities/TrainingPartners/National TTF CommitteesGlobal/Regional/NationalReference Documents Simple data entry by registered

Partners via Internet with passwordValue-added tools for Core Partners

GFP Website Implementation

Targeted release: October 2003 (web platform end June 03)

Shared responsibility matrix with deadlines (WB-site design/initial upload)

Monitoring with regular reportingDefinition of glossary of topicsFocus on maintenance, marketing

(internal/external)Modify internal workflow of Core Partners to

facilitate data capture

Your Contribution is needed!

1st Phase: Preparation-now-until OctoberSelect your topics of interest/Define content to add to topics Identify Main/Web Contact PersonsEnter your TTF activities

2nd Phase : LaunchMarket the website internally/externallyDefine internal mechanisms to update

GFP-DLI Status

Site operational at www.gfp-dli.org ready for your registration (free)

Core Team being formed : World Bank, TRAINMAR, IRU, NCVT/BULPRO

Promotion to start actively in September based on 20 page document “Becoming a Partner” and 4 page brochure “GFP-DLI”

Board to be established by mid September

GFP-DLI Programs

IRU Certificate of Professional Competence (passenger/freight piloted in 6 SEE countries)

Freight Forwarding program under prep. for SEE (FIATA-AFT-IFTIM)

Supply Chain Management program : funding being secured (Latin America/SEE) (TRAINMAR)

Trade Facilitator Program under consideration (with UN)

Port Reform Program (based on toolkit)

GFP-DLI Documents

Available to Contributing Partners:

AFT-IFTIM Freight Forwarders’ ManualEFTA ABC of Trade FacilitationKoc University TTFSE Training DocumentsDL CPC for Road Transport Operators (IRU)Port Reform Toolkit

We need Content, Content, Content from You.

The GFP-DLI Needs :

Additional Contributing Partners Systematic content integration in GFP-DLIReview of documents/programs under

devel.Use/update of GFP-DLI content

Training document on Supply Chain Management and for Trade Facilitators

Financial support for expansion to new countries