Get closer to your customers by simplifying their supplies management and secure future revenue.

Xerox Supplies ServicesPartner introduction

Xerox Supplies Services – makes managing print easy

With powerful features provided for all print devices on the network directly to their reseller; customers can see immediate savings in time, hassle and cost – it’s an easy sell.

Great features and cost benefits for customers

Through one simple software tool supplied by Xerox, XSS monitors and manages individual mixed fleets of print devices, advising on print volumes, upcoming supplies required and servicing requirements – all from a single dashboard.

• Greater control with the Xerox Supplies Services • Great benefits for both the partner and end user• No cost or commitment required

*Laser products; excluding dot matrix and inkjet

How XSS works

Making office life easier There is now a way to simplify and minimise the admin of printing, reducing the hassle and the cost – both for partners and end users. Xerox Supplies Services (XSS) achieves this by monitoring and managing customer’s print devices*, not just Xerox, and advising when supplies and services are needed and therefore supplied.

XSS works towards uninterrupted workgroup productivity, monitoring all major brands such as Brother, HP and Lexmark, amongst others. It anticipates needs in advance of them becoming a problem and allows a partner to proactively manage the printers on the network – giving greater control, a broader opportunity and getting closer to customers future needs.

Range of payment options

Monitors both supplies and service needs across the workgroup

Identifies and monitors all major brand printers & MFPs on the network

Alerts reseller when supplies are low or service is required

Provides usage for all devices for longer term fleet planning

Create reports on activity include usage and cost breakdown

Straight-forward, trouble-free to start-up with immediate benefits

Reliability with peace of mind – start seeing benefits of services without a click contract

Control of costs, colour use, optimise printer usage and overall managerial control

Easy pathway to transition to managed print services if desired

Uptime keeping team working with reduced hassle

Give the replenishment task to someone else – focus on business

Hosted Xerox Supplies Service A secure reseller portal to monitor and manage their customers print devices from a single dashboard

Features Benefits

Single dashboardXSS provides a simple dashboard presenting real time status of print volumes, supplies status and service needs for all devices, all from one place.

NotificationsProactive notifications to the reseller, to advise of any supplies or service needs ensuring device uptime across the fleet.

Simplified orderingImproved with consolidated, less frequent orders cutting unnecessary admin across your customer’s printing fleet.

Customer networkReseller installs client software on 1+ PCs within customers firewall, either on-site or remotely

ResellerXSS monitors print devices and shares supplies & service alerts to reseller via secure hosted service

Summary of benefits for you

Resources to help you attract customers

Superior quality Xerox supplies – now available for most laser printer brands

A new and profitable revenue stream

Presentation kit A detailed presentation – slides to take customers through the features and benefits. Ideal for delivery via web or face-to-face meetings.

Xerox is a brand known for quality and guarantees the results of all toners and inks that are supplied for common brands of printing device. Ensure quality, price and margin with Xerox Replacement Compatibles.

Xerox Supplies Services offers a new way to get a closer, broader and more long-term relationship with customers on a number of levels, building a recurring and more profitable revenue stream for partners – beyond just Xerox supplies.

As a valued partner, you now have a genuine reason to call and offer a simple, new, compelling proposition to customers – with no

Continued investment in printing technology means industry leading technology and supplies and an outstanding supply infrastructure to support partners and customers alike.

commitment and cost. Attracting customers on benefits normally limited to contractual arrangements in a pay-as-you-go model.

XSS also releases the ability to easily open and access the customers’ whole printing business – all based on definitive knowledge of the devices and their performance. In turn, this allows increased hardware and supplies business but potentially moving into other supply and service arrangements.

Online unitsOnline advertising units - to promote the service on your homepage and throughout relevant pages on your site to drive traffic to a destination page. Including new postcards to post on social sites.

Email templatesEasy to use & personalise email – provided in both HTML and the quick and easy Outlook template format, to enable quick and cost effective sending to prospective customers.

Flyer insertInserts to be placed in catalogues or other physical mailings to draw attention to the benefits of XSS.

Additional resourcesSupporting imagery and copy to allow you to easily build your own ads, social postings and web destinations.

Sales & administration training availableTo ensure your teams can fully exploit XSS, comprehensive sales and admin training is available.

Close connection to your customers to secure, monitor and shape your customer’s print environment

Increases revenue and profit securing a loyal post sales customer & recurring revenue stream

Own the customer relationship and provide a valuable tool to monitor and manage customer print environments

A pay-as-you-go model adds flexibility of selling in preferred manner

Easy to start-up, free software download with no special certification required

Easy pathway to transition to managed print services if desired

XSS – part of a range of Xerox Services available

Why Xerox?

Latest resources and updates

Complete offering and profitable growthOnly Xerox brings a complete range of print offerings for partners to provide to customer. From supply of replacement superior toners, to complete outsourced document management. We can provide the ideal organisation to partner with, to target the profitable colour printing business in the growing SMB marketplace.

Continuous innovation from XeroxStriving to find new ways to make things simple and provide customers more time to focus on their real business drives us. XSS is one of the latest innovations brought to market - to provide you with a significant competitive advantage. Working across all major brands of printing device and supplying the most complete set of world-class replacement supplies to provide your customers with a simple solution.

Quality technology and services in the managed print arenaOur continued focus on quality, whilst making life simpler for individuals and organisations is being continually recognised by industry analysis and consulting groups. Gartner, IDC, Forrester and

Keep up to date with Xerox Supplies Services with your Xerox account manager and checking email updates and the Xerox SmartCentre online.

Quocirca recently issued reports that place Xerox in the top tier of Managed Print Services (MPS) vendors worldwide. Gartner also recognised the quality of Xerox technology, placing Xerox in the leaders quadrant of their Multifunction Printer and Printer Report.

Growing sustainablyInnovation and quality extends to our sustainability credentials. Xerox has led the industry in building sustainability into services, technology and supplies:• Solid ink technology that cuts waste compared to typical laser

prints by up to 90% whist providing clean, easy, toxic free supplies.• Xerox EA toner technology allows superior uniform toner particles

to be created requiring less energy during manufacture and print – saving an estimated 20% per printed page than conventional toner printers.

• Recycling and remanufacturing of both printing technology and supplies. With eco-boxes return of supplies are easy and free for customers.

Xerox Supplies ServicesToner and consumables with Xerox Supplies Services

• An outsourced supplies replenishment service based on a single dashboard with auto-alerts

• Supporting major printing brands – Xerox, Brother, HP, Lexmark with Xerox world-class supplies technology

• No contract, simple pay-as-you go model

• No accreditation or contract required

Xerox Remote Print ServicesPagePack / eClick

• Automatic supplies replenishment combined with reactive break-fix service

• Provided for Xerox and 3rd party equipment

• Sold through traditional industry “click” model

• Partner accreditation required

Xerox Partner Print Services XPPS / XRPS+

• Sophisticated MPS offering with full access, design, implementation and monitoring delivered by partners

• Multivendor TCO, assessment and optimisation

• Proactive supplies and break-fix management for Xerox and 3rd party equipment

• Sold on multi-year contract basis • Single point of contact with change

management• Partner accreditation and certification

required

©2013 Xerox Corporation. All rights reserved. Xerox® and Xerox and Design® are trademarks of Xerox Corporation in the United States and/or other countries.

A holistic approach to document workflow and print management ensures a full range of services allowing Xerox and partners to match your customer needs with the right solution scalable to any size business.