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1 Get More Direct Bookings Maximizing Conversion on the Hotel's Website

Get More Direct Bookings - HFTPdirect bookings Price Monitor 16 This Hotel Reviews Price Comparison At Best Price Urgency & Scarcity Now 17 Smart Notes 18 Smart Notes If the Customer

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Page 1: Get More Direct Bookings - HFTPdirect bookings Price Monitor 16 This Hotel Reviews Price Comparison At Best Price Urgency & Scarcity Now 17 Smart Notes 18 Smart Notes If the Customer

1

GetMoreDirectBookings

MaximizingConversionontheHotel'sWebsite

Page 2: Get More Direct Bookings - HFTPdirect bookings Price Monitor 16 This Hotel Reviews Price Comparison At Best Price Urgency & Scarcity Now 17 Smart Notes 18 Smart Notes If the Customer

Which is the objective of a hotel’s website?

Sell rooms

2

Page 3: Get More Direct Bookings - HFTPdirect bookings Price Monitor 16 This Hotel Reviews Price Comparison At Best Price Urgency & Scarcity Now 17 Smart Notes 18 Smart Notes If the Customer

3

AttractUsers

Convert Users in

BookingsX

#ofVisits

%ConversionX

Page 4: Get More Direct Bookings - HFTPdirect bookings Price Monitor 16 This Hotel Reviews Price Comparison At Best Price Urgency & Scarcity Now 17 Smart Notes 18 Smart Notes If the Customer

4

Page 5: Get More Direct Bookings - HFTPdirect bookings Price Monitor 16 This Hotel Reviews Price Comparison At Best Price Urgency & Scarcity Now 17 Smart Notes 18 Smart Notes If the Customer

Yes / No

This Hotel / Other Hotel

5

How does the Customer decide?

Page 6: Get More Direct Bookings - HFTPdirect bookings Price Monitor 16 This Hotel Reviews Price Comparison At Best Price Urgency & Scarcity Now 17 Smart Notes 18 Smart Notes If the Customer

6

Page 7: Get More Direct Bookings - HFTPdirect bookings Price Monitor 16 This Hotel Reviews Price Comparison At Best Price Urgency & Scarcity Now 17 Smart Notes 18 Smart Notes If the Customer

Most current websites just describe the hotel, its prices, and its offers.

Customers want to compare

7

Page 8: Get More Direct Bookings - HFTPdirect bookings Price Monitor 16 This Hotel Reviews Price Comparison At Best Price Urgency & Scarcity Now 17 Smart Notes 18 Smart Notes If the Customer

8

Conversion: We are selling to her

Page 9: Get More Direct Bookings - HFTPdirect bookings Price Monitor 16 This Hotel Reviews Price Comparison At Best Price Urgency & Scarcity Now 17 Smart Notes 18 Smart Notes If the Customer

1. I want this hotel

2. I want this hotel at the best price

3. I want this hotel at the best price, now

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The Booking Decision Process

Page 10: Get More Direct Bookings - HFTPdirect bookings Price Monitor 16 This Hotel Reviews Price Comparison At Best Price Urgency & Scarcity Now 17 Smart Notes 18 Smart Notes If the Customer

10

TThhiissHHootteell

Reviews

Page 11: Get More Direct Bookings - HFTPdirect bookings Price Monitor 16 This Hotel Reviews Price Comparison At Best Price Urgency & Scarcity Now 17 Smart Notes 18 Smart Notes If the Customer

11

RReevviieewwss MMoonniittoorr

Page 12: Get More Direct Bookings - HFTPdirect bookings Price Monitor 16 This Hotel Reviews Price Comparison At Best Price Urgency & Scarcity Now 17 Smart Notes 18 Smart Notes If the Customer

12

RReevviieewwss MMoonniittoorr

Page 13: Get More Direct Bookings - HFTPdirect bookings Price Monitor 16 This Hotel Reviews Price Comparison At Best Price Urgency & Scarcity Now 17 Smart Notes 18 Smart Notes If the Customer

13

TThhiissHHootteell

ReviewsPrice

Comparison

AAtt BBeesstt PPrriiccee

Page 14: Get More Direct Bookings - HFTPdirect bookings Price Monitor 16 This Hotel Reviews Price Comparison At Best Price Urgency & Scarcity Now 17 Smart Notes 18 Smart Notes If the Customer

14

PPrriiccee MMoonniittoorr

Page 15: Get More Direct Bookings - HFTPdirect bookings Price Monitor 16 This Hotel Reviews Price Comparison At Best Price Urgency & Scarcity Now 17 Smart Notes 18 Smart Notes If the Customer

15

• Comparisonvs.OTAsshowsclientstheyarege�ngthebestavailableprice

• Eachhotelcanshowupgrades/perksforitsdirectbookings

PPrriiccee MMoonniittoorr

Page 16: Get More Direct Bookings - HFTPdirect bookings Price Monitor 16 This Hotel Reviews Price Comparison At Best Price Urgency & Scarcity Now 17 Smart Notes 18 Smart Notes If the Customer

16

TThhiissHHootteell

ReviewsPrice

Comparison

AAtt BBeesstt PPrriiccee

Urgency& Scarcity

NNooww

Page 17: Get More Direct Bookings - HFTPdirect bookings Price Monitor 16 This Hotel Reviews Price Comparison At Best Price Urgency & Scarcity Now 17 Smart Notes 18 Smart Notes If the Customer

17

SSmmaarrtt NNootteess

Page 18: Get More Direct Bookings - HFTPdirect bookings Price Monitor 16 This Hotel Reviews Price Comparison At Best Price Urgency & Scarcity Now 17 Smart Notes 18 Smart Notes If the Customer

18

SSmmaarrtt NNootteess

Page 19: Get More Direct Bookings - HFTPdirect bookings Price Monitor 16 This Hotel Reviews Price Comparison At Best Price Urgency & Scarcity Now 17 Smart Notes 18 Smart Notes If the Customer

If the Customer is not convinced, then use:

Retention Messages

19

Page 20: Get More Direct Bookings - HFTPdirect bookings Price Monitor 16 This Hotel Reviews Price Comparison At Best Price Urgency & Scarcity Now 17 Smart Notes 18 Smart Notes If the Customer

20

RReetteennttiioonn MMeessssaaggeess

Page 21: Get More Direct Bookings - HFTPdirect bookings Price Monitor 16 This Hotel Reviews Price Comparison At Best Price Urgency & Scarcity Now 17 Smart Notes 18 Smart Notes If the Customer

If the Customer is not convinced, help him:

Save his Search

21

Page 22: Get More Direct Bookings - HFTPdirect bookings Price Monitor 16 This Hotel Reviews Price Comparison At Best Price Urgency & Scarcity Now 17 Smart Notes 18 Smart Notes If the Customer

22

SSaavveedd SSeeaarrcchheess ++ eeMMaaiill

Page 23: Get More Direct Bookings - HFTPdirect bookings Price Monitor 16 This Hotel Reviews Price Comparison At Best Price Urgency & Scarcity Now 17 Smart Notes 18 Smart Notes If the Customer

23

TTeesstt ttoo LLeeaarrnn

Through A/B testing, we compare web traffic with and without our product and show increases in convesion and profitability

Page 24: Get More Direct Bookings - HFTPdirect bookings Price Monitor 16 This Hotel Reviews Price Comparison At Best Price Urgency & Scarcity Now 17 Smart Notes 18 Smart Notes If the Customer

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SSmmaarrttRReemmaarrkkeettiinngg

WWeebbssiittee PPeerrssoonnaalliizzaattiioonn

+

We bring additional bookings by taking the risk: we pay for the ad campaigns, making it a no-brainer product for the hotels.

RReettaarrggeettiinngg

Page 25: Get More Direct Bookings - HFTPdirect bookings Price Monitor 16 This Hotel Reviews Price Comparison At Best Price Urgency & Scarcity Now 17 Smart Notes 18 Smart Notes If the Customer

25

Conversion before TrafficInvesting in improving conversion shows quick and profitable results

Customers want to CompareLet’s help them do it within the website, and showcase the hotel in the context of their search

Price, Reviews and UrgencyAnd if the client is not ready to book, help her remember the hotel and come back later

KKeeyy IIddeeaass

Page 26: Get More Direct Bookings - HFTPdirect bookings Price Monitor 16 This Hotel Reviews Price Comparison At Best Price Urgency & Scarcity Now 17 Smart Notes 18 Smart Notes If the Customer

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