Getting Learning to Your Learners with OLSAGary HartmanPartner Alliances Manager

gary_hartman@skillsoft.com

Learning: Re-Imagined

What LMS’s do our Customers Use?

TPLMS

Which TPLMS?

28%

23%15%

Other SumTotalSaba PlateauOracle PeopleSoftCornerstone On Demand

SAP

NetDimensions GeoLearningLearn.com KnowledgePlanetMeridian IBM

>150 Different LMS’s

SumTotalSaba

Plateau

Current Customer Challenges Catalog Management

Finding Desired Assets

Player Technology Maintenance

Limited Access to certain SkillSoft Assets from within the LMS

Trouble-shooting issues with Content and Players

Maintaining the LMS as the System of Record while still enabling all SkillSoft entitled assets

Other Challenges?

Provide Support for other Platforms Leverage SkillPort functionality

– Simple integrations like seamless login from corporate intranets or portals

– Basic integrations like pulling reports of user course scores into an HRIS system

– Complex integrations where users can access content from multiple places and SkillPort provides backend LMS functionality

Provide support for a variety of customer needs

Open Learning Services

GOALIncrease delivery options, lower costs and simplify deployment of integrated content and services for our customers

APROACHDeliver content and integrated learning services through open, Web standards based, content services platform

LMSPortals

Enterprise Apps

Open Learning Services

ContentContent-Related Learning Services

Web Services API that simplifies access to SkillSoft content and content-related services hosted by SkillSoft

Targeted applications– Learning Management Systems (LMS)– Talent Management Platforms– Portals– Other web-applications

• SkillSoft Hosting Services

SkillSoft Courses

VideosBooks

Custom Courses

SkillPort OLSA

Learners Learners

LMS or ?

SkillSoftOpen Learning

Services Architecture

Delivering Content to Learners SkillSoft Technology Infrastructure

– Software as a Service (SaaS) delivering learning to over 10 million learners worldwide

– 99.97% Average Uptime for 2008

Custom Hosting Services– Easy-to-manage, searchable repository for

ALL your learning content

Deployment Options– SkillPort: reliable, secure, scalable,

proven– TPLMS: Use OLSA to deliver learning

from another LMS

• SkillSoft Hosting Services

SkillSoft Courses

VideosBooks

CustomCourses

SkillPortOLSA

Learners Learners

LMS or ?

What’s wrong with the old model? Traditional Learning Landscape

Simple Content loaded into an LMS

But…

Content trends have added stress to the existing model

• Accelerating content inventory growth• Increasing variety of content types• More dynamic, frequently changing content• Interdependent relationships among content

objects and content–related servicesexample: mentoring services

There are no standards for integrating today’s richer content into a TPLMS

OLSA for Hosting Content Implementation

– SkillSoft manages installation and maintenance of courses on OLSA Content Server

– Customer loads AICC files for all assets– Users launch content from within the LMS

OLSASERVER

TPLMS

OLSA Administrator

Learning Administrator

ContentContent-Related Learning Services

Open Learning Services

TPLMS

Perform Various

Functions

OLSA Administrator

Download Asset MetadataAICC, SCORM or CSV

Download CatalogHierarchies

Run Reports

Perform Management Functions

Download Asset Metadata

• ...call your AE

AICC Metadata

Course Catalog Hierarchy A structured list of all entitled course

assets and where they sit within the SkillSoft defined catalog

How might it be used? – Rebuild the hierarchy within a LMS– Post to an Excel File for Review

Catalog Hierarchy – HTML Format

Catalog Hierarchy – CSV Format – Detail

Run Reports – Asset Launch Report

Useful if in “Track to TPLMS” mode

OLSA Web Services API Standards-based

– Web Services, SCORM, AICC

Core services– Asset Integration– Catalog Synchronization– Search across all content and services– On-demand Communication

Tools to get started– Growing developer community– Online Knowledge Base– Code samples, documentation, etc.– Application Engineer Support

What can you do with OLSA?– Automate course loading

• Automatically keep course entitlements up-to-date(OLSA Asset Integration)

– Organize SkillSoft assets according to the SkillSoft defined curricula structure(OLSA Catalog Synch)

– Integrate SkillSoft Search Capabilities Present a single view of ALL available resources within the LMS

• Supports direct launch of topics, SkillBriefs, Job Aids, books, and videos (Leadership Development Channel) (OLSA Search)

What can you do with OLSA?– Provide direct access to additional assets from within the LMS

• Books, SkillBriefs, Job Aids, Mentoring Services, etc. (OLSA Search)

– Manipulate more SkillSoft assets within the LMS Catalog• Can add Books, Mentored Assets, etc. to a user’s Learning Plan

(OLSA Search, then Asset Integration)

– Support SkillSoft Advanced Content Structures• KnowledgeCenters, Learning Programs, Offline Play of Courses

(OLSA On-demand Communication)

– Support access to SkillSoft content from outside the LMS while still maintaining system of record for data (OLSA On-demand Communication)

SuccessFactors – OLSAOne-Click Learning Asset Access

• 23

SuccessFactors and SkillPort secure, Single Sign-On capabilities give instant access to the SkillPort Home Page.

SuccessFactors – OLSAInteractive Knowledge Exploration

• 24

Secure “deep linking” from SuccessFactors to SkillSoft and Books24x7® content lets employees quickly preview manifests, launch assets, and add them to their development plan.

SumTotalFederated Search

Search also uses OLSA Search To find additional learning assets

Courses are loaded into SumTotal Using Asset Integration

Search finds courses assigned to learner

OLSA Addresses Key Pain PointsInitial bulk load, periodic updating of LMS catalog

Launch & track any type of content: static, dynamic, or advancedBackwards compatible to AICC and SCORM standardsCourse Structure and Communication data model neutral

Allow for additional independent services

Address cross-domain problem. LMS does not need to be visible on public Internet.

Leverages Content-As-A-Service trend

Suitable security & authentication

Provide for better Customer Support

Momentum in the Industry

Key Points to remember! Each client should have their own OLSA Content Server All content is hosted by SkillSoft Course Libraries are automatically updated Players automatically updated Results for courses launched from TPLMS can be directed to

LMS or OLSA Server Results for Advanced Learning Structures must return to

OLSA Server

OLSA Refresher

• ...call your AE

Discussion Points during Planning

• Course Launching- AICC, SCORM, Web Services, Search

• Tracking - What is the system of record?

• Reporting - In some circumstances, reporting from both OLSA & TPLMS may be required (KCs)

• Development proficiency- OLSA = Web Services (.Net or Java)

Plan, Execute and Deliver

Contact your SkillSoft Account TeamDiscuss what you want to do

Contact your LMS VendorAsk them how they can help

Development Project ?Find internal or external resource

Create a Project TeamYou, SkillSoft, LMS Vendor

Plan / Execute / Deliver

Thank you

Questions & Discussion