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THE ENTERPRISE TRANSFORMATION | FINANCIALS
Getting Ready for Go Live
1University System of Georgia Institution6/6/2019
Agenda
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• Workday at Georgia Tech• Training
• Registration• Finding Materials
• Support Resources• Workday Peers• ServiceNow
• Key Deployment Updates• Q&A
6/6/2019
Safe HarborThe information delivered within this presentation was published on
This information, while accurate at the time, is subject to change.
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6/6/2019.
6/6/2019
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Workday at Georgia Tech
6/6/2019
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Until Go Live
82 days
4/10/2019
25 Days
‘TilGo Live
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Training
6/6/2019
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Workday Training
6/6/2019
GeneralBanking & Settlement
Business AssetsCustomer Accounts
ExpensesFinancial Accounting
GrantsProcurement
ProjectsReporting
Supplier Accounts
Trai
ning
Top
ics
6
11
9
100
Details at transformation.gatech.edu/training
Instructor-Led Trainings (ILT)• Classroom training for central office
users & financial managers
Web-Based Trainings (WBT)• Independent learning for financial
usersSeminars• Auditorium training on WBT content
with Q&A for financial users.
Job-Aids/ Quick Reference Guides• On-demand guides for financial users
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Accessing Training• Training Course Catalog at transformation.gatech.edu
6/6/2019
Seminars
Instructor-Led Trainings (ILT)
Web-Based Trainings
(WBT)
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Accessing Job Aids After July 1st• Job Aids are step-by-step guides
intended to walk you through a business process in Workday.
• ServiceNow will house all job aids.
6/6/2019
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Go Live Support
6/6/2019
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Launch Support: Resources
6/6/2019
Peer Support
Call Center
Open Labs/
Support
Service Tickets
WorkdayTips
Newsletter
Job Aids & Quick Ref
Guides
Training & Seminars
Rapid Response
Alerts
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Workday Peers
6/6/2019
• Peer-to-peer support• Peers are stationed all around campus• When to go to a Workday Peer:
• Basic questions on Workday navigation• Help with general tasks:
• Submitting a spend authorization or expense report
• Verifying PCard transactions• Starting requisitions• Managing and reporting on grants
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Workday Peer Webpage
6/5/2019
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Workday Tips
6/6/2019
• Workday Buzz newsletter enhanced• Features tips and tricks to help users
make the most out of Workday• Includes updates from new Workday
releases & post-go live configuration changes
• Linked in to the ServiceNow portal page
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Open Labs• Bring your work and questions into an
open lab session hosted at ERP• Lab Topics:
• Expenses• Procurement• Grants• Reporting• General
• Registration to be hosted off the Transformation website
6/6/2019
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ServiceNow Helpdesk
6/6/2019
Call CenterSpeak to the helpdesk
during business hours for assistance in more advanced or time-sensitive issues
Support TicketsSubmit a ticket for
security requests or to report an issue
Job Aids, FAQsSelf-help, on-demand by following the job aids and searching for FAQs in the
service portal
services.gatech.edu
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Putting the Steps Together
6/6/2019
Peer Support
Call Center
Open Labs/
Support
Service Tickets
WorkdayTips
Newsletter
Training & Seminars
Job Aids & Quick Ref
Guides
Rapid Response
Alerts
Self-service Peer-to-peer support
Request help from an expert
Stay up-to-date
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PeopleSoft to Workday Cutover Activities
6/6/2019
Key Cutover Dates & Activities: June
* Please refer to the Year-End Closeout Memo for details regarding when specific transaction types are due.
Key Cutover Dates & Activities: July
* Please refer to the Year-End Closeout Memo for details regarding when specific transaction types are due.
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Program Resources
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Website Resources
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Workday FAQ
Terminology Crosswalk
Financials Glossary
Webinars & Demos
FDM Crosswalk Tool
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Closing and Q&A
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4 Steps to Prepare for Go Live Complete relevant web-based training
Register for and attend seminars
Familiarize yourself with the launch support resources
Participate in the Getting Ready for Go Live Webinar
6/6/2019
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Q&A
• Please submit your questions directly to the Moderator• If we can’t get to your question, submit to [email protected]
6/6/2019
Let’s stay connected!Questions or Feedback?
• Helpdesk Email: [email protected]
• Website: http://transformation.gatech.edu
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Transform Your Workday
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