360Pro Reference GuideGetting Started in 360Pro
Throughout this document, the term Job has the same meaning as Grant Application.
Applicants can register for the Job by logging onto the Departments 360Pro website (www.tinyurl.com/360Pro-employment).
All screenshot images in this guide are for example purposes onlythe content in the screenshots should not be taken into consideration when completing your application.
Registration
Click on Grant Guidelines for Empowering YOUth Initiatives Round 2. This will provide you with further details on the Grant Application process.
1. If you have a 360Pro account already, select Login. If, after clicking Login, you have forgotten your login details, please click on the Forgot Password link and enter the email address you would have previously registered to retrieve your details.
2. If you do not have an account, you can register and create an account via the Register link in the top right hand corner. If you are advised that the Entity Name or User Name you are trying to register already exists, contact [email protected] and you will be advised who in your organisation has previously registered. That person will be able to arrange your access. All other enquiries should be directed to the Employment Services Purchasing Hotline, telephone:1300733 514.
3. Once your account is created, login to the 360Pro Provider Portal from the Login window.
Navigating the Portal
The 'This Accounts Jobs' view is the home view for Applicants (clicking on the Department of Employment logo in the top left hand corner will also take you to this view).
1. Click on the Job Name to open the Job and commence your application. There are a number of functions on the bottom left hand side available to Applicants:
Promoted Jobs Allows you to a view Jobs that are currently being promoted. Many Jobs are published without being promoted. To see all currently open Jobs, click on Switch Accounts to view a list of all Accounts who have an open Job.
This Accounts JobsThis link returns the Applicant to the job management home view.
Switch AccountsIf you are an existing 360Pro user, when you login to 360Pro it will open at the account you were last in. To navigate to the Department of Employments account, select the Switch Accounts link. The view will return the list of Public Accounts including Department of Employment. By clicking on Department of Employment it will take you to a list of open Department of Employment Jobs.
My UsersApplicants can create, edit, delete and replace subordinate users. These subordinate users will have full access rights to all Jobs under this account. The original (Parent) account and its original user cannot be deleted, nor can usernames be changed.
My DetailsThis view allows the Applicant to change their registration details.
My NotificationsTo select the regions and industries relevant to your organisation. When a Job is published matching both the region and industry you have selected, you will receive a notification email. It is optional to set your notification preferences.
Change PasswordThis view allows the Applicant to change their password.
Departmental logoThe Department of Employment icon in the top left hand corner returns the user to the home view.
Navigating the Application Form
When you click on a Job Name to open a Job and commence an application, you will see a description of the Job, release and closing details and links to supporting documents and forms. . You will also see tabs with headings which indicate the structure of the application form.
The left hand side menu provides a link and information to assist you including:
Applicant name
User ID
logout function
hovering your mouse over the traffic light will show you what you still need to do
time zone in which the Job has been issued
date and time Job was released
date and time you registered
a function to de-register (box with red cross)if you select this your application will be deleted date and time the Job closes, and
how long until the Job closes.
Downloading Documents and Templates
1. The Job Info tab provides links (next to Supporting Documents) to the application documents you need to fill out for each section of your application.
2. These application documents will be requested when you respond to the related section. The Application documents provided MUST be downloaded to your computer, completed, saved in its original format (unless otherwise instructed) and then uploaded at the relevant section.
Completing your Application
1. Click on the Start Response button.
2. Applicants may navigate to different sections by using the tabs at the top of the view or by clicking on different questions within the section on the left hand side. Each sections or tab is made up of one or more pages.
3. Several sections require Applicants to upload documents. Only application documents requested by the Department (available in the Job Info tab under the heading Supporting Documents) or documents specifically requested by the Financial and Credentials Information and Subcontractors Credentials Information Form are to be uploaded. For further information see Section 7.3.4 of the Grant Guidelines.
4. The red light on the traffic light indicates that the Application is incomplete.
5. The Job Progress bar indicates current status of the section (0%100%).
The progress bar may indicate 100% however the section may not be 100% completed. This is because the progress bar will always show 100% when at least ONE document is uploaded and saved to that section, regardless of how many documents are required for that section.
For sections requiring multiple application documents, Applicants must ensure that ALL documents are uploaded in accordance with the Grant Guidelines.
6. Uploading documents is compulsory. Applicants must fill out and upload the application documents available in the Job Info tab next to Supporting Documents. To fill out the application documents, you MUST first download them to your computer, complete and save them to your computer and then upload them back into 360Pro.
You can upload multiple documents, but only one at a time.
Click on Browse to navigate to the document you wish to upload.
Select Upload File. Once the document is uploaded, the file name will appear as a hyperlink and the message Document successfully uploaded. appears.
Adding single documents over 10 Mb is not recommended.
Ensure the file name of your attachments is less than 100 characters and conforms to the naming convention.
You may remove documents using the grey remove link shown beside the uploaded documents file name.
7. Click on Next to save and progress to the next section or click on Save and stay on this section.
8. Click on Exit to navigate away to the Job Info tab and not save. You can navigate back and edit at any time.
Addenda
1. Applicants will receive an email advising them of Addenda published by the Department.
2. Addenda are listed at the bottom of the Job Info page, next to Job Addenda. The line under the Addenda title will flash until the addenda has been opened.
3. All addenda messages MUST be opened in the Job Info tab and read before the Submit button is revealed.
4. If an Addenda is issued after an Applicant has submitted their application, the system will still register your application as submitted. Applicants can elect to re-open their application and edit it before re-submitting.
Checking your Application
1. You can review your application at any time by selecting the Review button in the top right hand corner. The view will display the sections and your applications in a single list.
Submitting your Application
When you have completed your response to all of the sections:
The Job Progress bar indicates all of the sections are completed
All the triangles next to any Addenda in the Job Info tab are green
The Traffic light is amber, and
The Submit button is revealed in top right hand corner
Before submitting your application, Applicants should double check that all relevant application documents have been uploaded for each section in accordance with the Empowering YOUth Initiatives Round 2 Grant Guidelines. You can select the Submit button and your application will be submitted.
Alternatively, you can select the Review button and the view will display the sections and your applications in a single list. You can then Edit any application and then select the Submit button when you are ready to submit your application.
If the Submit button is not on the screen you have not completed all sections and/or you have unread addenda on the Job Info tab.
Once your application has been submitted:
1. The Job Progress message at the top of the view states: Submitted and provides a time stamp
2. The traffic light shows green
3. The status on the left hand side indicates Submitted and provides a time stamp, and
4. An email is sent to the Applicant confirming your application has been submitted.
Reopening and Updating your Application
1. Before the Job is closed, you can re-open the application, make changes and re-submit up until the closing date and time. This is the same as withdrawing your application.
2. If you wish to make a change and lodge an amended application, you will need click on Re-open response on the Job Info page to re-open your original application, mak
