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GreenHouse Mentoring

06/07/2017

GHM Quarterly Evaluation – 30 June 2017

GHM Quarterly Evaluation – June 2017

GHM Quarterly Evaluation - 30 June 2017.docx Page 2 of 21 July 2017

Executive Summary This report shows the progress of GreenHouse Mentoring (GHM) during the quarter April

to June 2017, recording the results from questionnaires of staff, volunteers and mentees

during that period.

Greenhouse Mentoring aims to help young people in Luton.

We provide quality, trained, screened volunteers from diverse backgrounds who choose to

consistently meet with, mentor and help referred young people in Luton to: take responsibility

for their actions; improve their social skills; and become more self-confident and resilient.

See our mission statement (attached).

This was quite a busy quarter. GHM has in the past 3 months:

Entered the second round of a funding application to BBC Children in Need;

Recruited a Café Coordinator;

Received 47 Referrals – remaining at high levels;

Trained 16 Volunteers, Supporters and Friends of GHM in Emotional

Wellbeing and completed the training of 30 Volunteers in the 8 week

Introduction to Mentoring Class;

Developed and delivered a new Train the Trainer course as part of the GHM

Accreditation process for new trainers;

Run Five Skills Courses, Dealing with Anger and Self Esteem for 28 young

people, 105 attendances recorded;

Run nine Skills and Activity Clubs;

Continued to support 58 individual mentoring relationships and 62 young

people in Group Mentoring settings. 281 mentoring sessions were recorded;

Collected consistently good feedback from Mentees and Volunteers;

Started design of a new concept of Cluster Mentoring, a service whereby

Mentors aged 16-18 can mentor 1-1 in a supervised environment;

Arranged for the assessment by the national Mentoring & Befriending body

for the Approved Provider Standard.



Table of Contents Executive Summary ........................................................................................................ 2

1. GreenHouse Mentoring Overview ............................................................................ 4

1.1 The Service ...................................................................................................................................4

1.2 Aims & Objectives .........................................................................................................................4

2. Key Events during the period. .................................................................................. 5

2.1 Referrals ........................................................................................................................................5

2.2 Funding .........................................................................................................................................5

2.3 Group Mentoring ...........................................................................................................................6

2.4 One to One Mentoring ...................................................................................................................6

2.5 Staffing Changes ...........................................................................................................................7

2.6 Management Committee ...............................................................................................................7

2.7 Financial Overview ........................................................................................................................7

2.8 Training, Volunteering & Screening .............................................................................................8

2.9 Partnership Working ......................................................................................................................9

2.10 IT Systems ....................................................................................................................................9

4. Statistics for the Period .......................................................................................... 10

5. Feedback This Period ............................................................................................ 13

5.1 Mentees ...................................................................................................................................... 13

5.2 Volunteers .................................................................................................................................. 16

6. Plans ...................................................................................................................... 19

6.1 Monitoring & Evaluation ............................................................................................................. 19

6.2 Annual Relationship Questionnaire ............................................................................................ 19

6.3 Upgrade of IT Systems .............................................................................................................. 19

6.4 Succession Planning .................................................................................................................. 19

6.5 Mentoring Modules ..................................................................................................................... 19

6.6 Quality Accreditation .................................................................................................................. 20

6.7 Training ...................................................................................................................................... 20

Appendix A – Vision, Mission, Values ........................................................................... 21



1. GreenHouse Mentoring Overview 1.1 The Service

GreenHouse Mentoring (GHM) is a Community Project of Stopsley Baptist Church

(SBC).

We are a locally focussed, Luton based organisation, established in 2002,

committed to provide a safe, supportive and friendly place for young people,

volunteers and staff alike.

We provide quality, trained, screened volunteers from diverse backgrounds who

choose to consistently meet with, mentor and help referred young people in Luton to

take responsibility for their actions, improve their social skills and become more self-

confident and resilient.

We love to treat everyone in a uniquely personal way and help them to unlock their

potential.

This help may take the form of One-to-One Mentoring, Group Mentoring via Skills

Training Courses and Skills & Activity Clubs, GHM Café (providing a safe and

encouraging environment for activities) or English Corner (enabling improvements to

conversational English language for young people, volunteers or parents).

Our service is free to Service Users and Referrers alike.

1.2 Aims & Objectives

See attached Vision, Mission and Values statement.



2. Key Events during the period. 2.1 Referrals

We have received 47 referrals this quarter – which continues to increase without

advertising or promotion of any sort. There is a growing trend of referrals being

for out of school mentoring.

2.2 Funding

2017 starts with a budget of £51k and £45k has already been secured.

GHM has been chosen for this round of the Co-op Local Community Fund. The

funding for GHM will come from Co-op Members. Co-op give 1% of everything

their members spend on Co-op branded products and services to a local cause

they choose – and they’ll be able to choose GHM as their cause from 9 April to 7

October 2017. So far, the projected amount to be received is over £1,000 with a

target of £2,000.

GHM has continued with its funding strategy. i.e.



• To maintain the size of GHM largely as at present, with a budget of

approximately £51,000 per annum.

• To build a broader base of sustainable funding from supporters,

volunteers and trusts via initiatives such as:

o Easy Fund Raising,

o Cup of Coffee Scheme.

• To provide a small number of effective fund-raising events each year;

• To build Mentoring Aid by connecting locally with businesses, schools,

charities, churches and be a positive influence in the local community;

• To apply to Trusts that are keen to support our work, preferably on a 2 or

3-year basis.

2.3 Group Mentoring

Group Mentoring Skills for 8-13 year olds ran 5 times during the period – 3

times for Self Esteem and twice for Dealing with Anger.

Group Mentoring Skills and Activity Clubs allow a safe

environment where relevant skills can be learnt; social

interaction practiced and fun activities enjoyed.

Activity Individual Participants

Total Sessions Attended

Dealing with Anger Skills Course 15 53

Self Esteem Course 22 52

Skills and Activity Clubs

ACE Kids (8-10) 15 27

ACE Plus (11-13) 10 18

The Base (14-18) 14 25

Totals 62 175

2.4 One to One Mentoring

In the last quarter, 281 meetings of Mentoring Relationships were recorded.



2.5 Staffing Changes

A part-time Café Coordinator has been recruited to bring the Staffing to 5 part-

time staff and one full-time volunteer staff member. A voluntary temporary

Administrator gives approximately 9 hours of their time each week as well and a

further volunteer has started to give up to 10 hours a week in University term

time, in conjunction with their University degree.

One member of staff has completed training in Level 2 Safeguarding.

2.6 Management Committee

The Management Committee, met this quarter, as per the normal schedule.

2.7 Financial Overview

Regular Finance Reviews have continued throughout the period; the figures at

30 June 2017 are shown below. No specific issues to report.

Significant funds for 2018/ 2019/ 2020 have already been secured. Details of

expected budgets are as shown below. Further applications to Funders has

begun.

Actuals/ Forecast

Brought

Forward Q1 Q2 Q3 Q4

Grand

Total

Actual

Income

Brought Forward 400.12-£ -£400.12 -£400.12

DBS Income

ASDA

Co-op Local Community Fund £1,000.00 £1,000.00

Children in Need £2,625.60 £2,188.00 £2,188.00 £1,750.40 £8,752.00

Wixamtree 4,634.01£ £4,634.01 £4,634.01

BLCF 8,754.00£ £8,754.00 £8,754.00

The Henry Smith Charity £12,500.00 £12,500.00

Easy Fund Raising £161.34 £149.35 £100.00 £100.00 £510.69

Easy Fund Raising-Gift Aid £21.00 £22.10 £25.00 £25.00 £93.10

East Area Board

Other Income/ Mentoring Aid £275.00 £911.55 £300.00 £1,486.55

Give.Net/Stewardship £647.21 £722.19 £722.19 £2,091.59

Donations via SBC £885.00 £1,085.00 £1,035.00 £1,035.00 £4,040.00

Donations via SBC-Gift Aid £100.00 £308.75 £251.25 £251.25 £911.25

Cafe Donations £37.79 £30.00 £30.00 £30.00 £127.79

Total £12,987.89 £30,317.65 £5,341.96 £4,651.44 £4,913.84 £45,224.89

Expenditure

Total Direct Costs £2,605.35 £1,658.16 £3,428.18 £2,859.17 £10,550.85

Personnel costs *** £9,705.12 £10,159.37 £10,388.22 £10,388.22 £40,640.94

Management costs

Total £12,310.47 £11,817.53 £13,816.40 £13,247.39 £51,191.78

Variance £18,007.18 -£6,475.57 -£9,164.96 -£8,333.55 -£5,966.89

Date Deadline Application to

Amount

Requested/

Received Outcome

Acknowled

ged?

Decision

Day

Response

Date

Sent

Accounts

Year of

Accounts Area for Funding Comments/ Feedback

13/07/2017 08/08/2017 Co-op local Community Fund 7,147.00£ Pending Yes 31/01/2018 Volunteer Training

21/06/2017 03/07/2017 Quadstar Foundation 3,500.00£ Unsuccessful No 03/07/2017

Resources+ Cluster

Mentoring Two stage process

30/05/2017 01/06/2017 BBC Children in Need Main Grant 44,533.00£ Pending Yes 2-4 weeks No

Mgt+GHM Relationship

Coordinators+ Café Coord Two stage process - into second phase

20/11/2016 16/12/2016 Co-op local Community Fund 2,000.00£ Successful yes 01/04/2017

2018 calendars and Vol

Christmas Dinner actual amount depends on purchases at Co-op



2.8 Training, Volunteering &

Screening

Volunteers are essential to providing GHM

Services. During the last quarter Volunteers

attended or delivered a wide range of activities

and services – see table to the right.

Included in this quarter was the development and

running of the GHM Train the Trainer course,

which is part of the accreditation process to

deliver training in GHM.

A total of 596 Volunteer Sessions in all!

Budgets FY2018 FY2019 FY2020

Grand

Total

Grand

Total

Grand

Total

Income

Brought Forward

DBS Income

ASDA

Co-op Local Community Fund

Children in Need

Wixamtree

BLCF

The Henry Smith Charity £12,900.00

Easy Fund Raising £400.00 £400.00 £400.00

Easy Fund Raising-Gift Aid £100.00 £100.00 £100.00

East Area Board

Other Income/ Mentoring Aid £1,700.00 £1,700.00 £2,200.00

Give.Net/Stewardship £2,856.00 £2,856.00 £2,856.00

Donations via SBC £4,140.00 £4,140.00 £4,140.00

Donations via SBC-Gift Aid £1,005.00 £1,005.00 £1,005.00

Cafe Donations £120.00 £120.00 £120.00

Total £23,221.00 £10,321.00 £10,821.00

Expenditure

Total Direct Costs £9,577.16 £9,864.47 £10,160.41

Personnel costs *** £42,799.42 £44,083.40 £45,405.90

Management costs

Total £52,376.57 £53,947.87 £55,566.31

Variance -£29,155.57 -£43,626.87 -£44,745.31

Course Title Total

GHM Mentoring Relationships 281

GHM1 Induction 28

GHM2 Rapport 28

GHM3 Working Together 27

GHM4 Goals & Ending 29

GHM5 Practical Mentoring 26

GHM6 'S2G' (Child Protection) 32

GHM7 Practical Safety 29

GHM8 Celebration & Role Offers 29

Group Mentoring - Ace Kids 8

Group Mentoring - Ace Plus 4

Group Mentoring - The Base 12

Emotional Wellbeing - Further Training 8

SKILLS 4 - Self-Esteem 3


SKILLS 6 - Dealing with Anger 11

Train the Trainer 13


SKILLS 7 - Dealing with Anger 8

Grand Total 596



2.9 Partnership Working

GHM continues to work with a number of organisations including: Young

People's Alcohol and Drug Service, University of Bedfordshire, Transitions UK,

Luton Targeted Youth Service and Barclays, to deliver the Base & ACE Group

Mentoring Clubs. GHM and Transitions UK have collaborated regarding

fundraising opportunities, resources and strategy.

2.10 IT Systems

The Volunteer Supervision System amendment has been completed and is

ready for implementation.

A quote for renewal of the IT infrastructure has been received and considered.

Rather than incur a large cost circa £12k, we have decided to consider a change

in IT Strategy away from locally hosted applications to a totally cloud based one.

There are four key elements to this strategy:

Refreshing of the GHM Website to become easier to use on mobile devices

and updated to include new automated function. Completed.

Moving to use Google Drive for the storage of shared documents.

Completed.

Updating of the GHM Contacts Database to become more modern, web-

enabled, situated on a professionally managed hosting site. This work has

begun using an Indian Company and is progressing slowly. It is hoped to

complete this work during the remainder of 2017.

Refresh PC and laptop hardware and join in a support/ maintenance contract

with SBC. This work is planned for the 4th quarter of 2017.



4. Statistics for the Period Figures for the Period as of 30 September 2016.

No Performance Indicator Value

1. No. of young people aged 5-25

directly engaged with services.

2015

Q4

2016

Q1

2016

Q2

2016

Q3

2016

Q4

2017

Q1

2017

Q2

1 to 1 Mentoring1 75 58 55 58 57 56 58

Group Mentoring2 53 50 72 57 59 63 62

Total Participants 128 109 127 115 116 119 120

New Referrals this period 16 27 33 28 37 31 47

Referrals Outstanding

(Unsuitable for Group Mentoring)

33 37 41 25 48 51 54

Ethnicity of young people aged 5 to

25 directly engaged with services.

1 Total relationships – maintained, on hold or being matched

2 Includes Group Mentoring Clubs and Skills Sessions

Asian (Bangladeshi) 1%

Asian (Indian) 1%

Asian (Other) 1%

Asian (Pakistani) 6%

Black (African) 1%

Black (Caribbean) 6%

Black (Other) 3%

Mixed (Other) 4%

Mixed (White & Asian) 2%

Mixed (White & Black African) 1%

Mixed (White & Black Carribean) 9%

White (British) 58%

White (Irish) 1%

White (Other) 4%

Not specified 1%

Grand Total 281



2. Number and ethnicity of young

people aged 5 to 25 with learning

difficulties and/ or disabilities (LDD)

regularly participating in youth

mentoring.

In total 192 of 308 referred young people

have learning disabilities and/or disabilities

(LDD)

Ethnicities are shown below.

i.e. 9.7% of referred young people were Asian and of these 6.7% had Aspergers, whereas

2.0% of Mixed had Autism and 4.7% of White.

Ethnicity Count

Learning

Difficulties Autism Aspergers

Mental

Health

Other

Disability

Asian 30 7 0 2 13 2

Black 31 6 1 0 10 5

Chinese 0 0 0 0 0 0

Mixed 51 12 1 3 12 7

White 193 43 9 5 54 28

Unspecified 3 0 0 0 0 0

Grand Total 308 68 11 10 89 42

Ethnicity %

Learning

Difficulties Autism Aspergers

Mental

Health

Other

Disability

Asian 9.7% 23.3% 0.0% 6.7% 43.3% 6.7%

Black 10.1% 19.4% 3.2% 0.0% 32.3% 16.1%

Chinese 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%

Mixed 16.6% 23.5% 2.0% 5.9% 23.5% 13.7%

White 62.7% 22.3% 4.7% 2.6% 28.0% 14.5%

Unspecified 1.0% 0.0% 0.0% 0.0% 0.0% 0.0%

Grand Total 100% 22.1% 3.6% 3.2% 28.9% 13.6%



3. Number and value of mentoring

relationships delivered successfully:

1-1

Mentoring

Group Mentoring

a) Interventions to reduce

bullying 39 0

b) Interventions to reduce harm

caused by drug & alcohol

misuse

16 0

c) Interventions designed to

support young people into

employability and integration

into society

0 14



4. Number of adult volunteers/

supporters

5. Feedback This Period 5.1 Mentees

5.1.1 Mentee Feedback to Staff

A card received from a parent this quarter:

“Just to say a really big ‘Thank You’ to everyone at GreenHouse who has worked

with & supported M throughout the ACE skills sessions and the 2 courses he

attended.

We are really grateful for your support and positive comments about M

throughout his time with you!

Thanks again

Mr & Mrs P & of course M!!!”

In a separate text Mrs P said “He has really got a lot out of the sessions and the 2

courses he did were really valuable and I have noticed a great improvement with

regards to his anger and general attitude.”

5.1.2 Feedback from Trainers’ Observation

This quarter we began a new initiative to capture the observations of Lead

Trainers whilst delivering the Dealing with Anger and Self Esteem Skills Courses.

Dealing with Anger

Observations Made…

“Shy at beginning but read one of her stories wk 3”

Status Count

COMMS-ONLY 76

GHM STAFF 88

LAPSED 461

ON HOLD 28

POTENTIAL 31

UN-SUITABLE 31

SPONSOR 10

COUNSELLOR 1

Grand Total 726

Total Invited 12

Total Attended 6 Confidence Improved 4 Interaction Improved 3

Not Attended 6 Confidence Improved % 67% Interactive Improved % 50%



“He contributes to possible solutions for dealing with anger”

“He gave way to others talking a lot more this course”

Self-Esteem

Observations Made…

“Has taken on role as leader of group, very encouraging to 3 & others”

“Week 5 he started talking more to the others in group, showing sense of

humour”

“Gradually asking topic related questions.

Willing to give his attention without being prompted"

“Understanding concept of gratitude, valuing family & loved ones over things”

Regarding the BASE Group Mentoring Skills & Activity Club in June

I found it so encouraging last night, all the young people engaged with the

groups without a problem, in the past when we have done this some stood apart/

did not engage. This time:

• M1 typing stuff in on the Positive Online Behaviour exercise - without

being asked;

• M2 coming over to where M3 and I were playing pool and actually

engaging him in conversation, smiling - such a big step from the shy

person who never spoke when we first met them;

• The way that the young people shared the equipment without dissent,

interacting together in the group setting;

• The way they chatted with mentors and felt free to approach people,

taking the initiative;

• The way V bonded with M4 enabling them to actually take part in a group

and smile a lot during the evening! Apparently, a complete turnaround

from their previous attendance where they struggled to engage at all

except 1-to-1 with a Staff member, where they only answered closed

questions when required to and was too shy to speak to anyone else!

5.1.3 Mentee Feedback from Evaluation Forms

How has Mentoring Helped?

“Not to be bored and happier”

Total Invited 9

Total Attended 6 Confidence Improved 5 Interaction Improved 4

Not Attended 3 Confidence Improved % 83% Interactive Improved % 67%



“Helped me calm down and having someone to talk to”

“helped me to make friends and not follow what everyone else is doing and be by

myself”

Have you changed since being mentored? How?

“Yes” “More calm. Did not like maths before now I like it. Calmer not so

frustrated”

“Yes!” “Because when he talks to me I take in what has been said (well

sometimes I try) and use what he has said”

“don't know“

5.1.4 Mentee Monitoring & Evaluation Analysis

The following outcomes are expected from the work of GreenHouse Mentoring

with GHM Users:

Improved self-esteem of young people;

Improved social skills & awareness of self and their situation;

Greater resilience in home / school / social situations;

Young people more confident about a positive future;

An analysis of monitoring forms from mentees since June 2013 has, over time, showed improved averages in a number of the following areas: Improvement

Improved self-esteem

(I feel good about myself) 4.2%

Greater emotional resilience in home / school / social

situations

(I've got someone I can talk to if I need to)

4.1%

More confidence about a positive future

(I know what I want to do in the future) -2.1%

Improved social skills

(I try my best at what I do) 2.4%

Improved awareness of self and their situation

(I treat other people well) 0.6%



5.2 Volunteers

5.2.1 Case Study received from a Volunteer

“I have been mentoring M since November 2016. The first few sessions with M

were fine but he was naturally a little hesitant to interact with me at first. We kept

busy with games, word searches and any activities that grabbed his attention.

The sessions went well but it was not easy to gauge what M was thinking or

feeling and breaking the ice didn’t happen straight away but each week got

easier.

M started to open up after about the 4th session. We were looking at books and

were just chatting. I can’t remember how the conversation came about but M told

me that he likes drawing and that he’d like to be an illustrator when he gets older.

We spoke about creating a book; writing a story and illustrating. M seems really

keen to do this and quite excited.

We brainstormed for a bit and came up with a few ideas. M wanted his book to

be about his summer holiday. We set to work. M came up with a list of

characters to include in his book. He chose the holiday theme. We discussed

settings and thought about ideas some which are in the finished book. I asked M

to just talk freely to me about his summer holiday in X. He clearly enjoyed telling

me about his holiday and I made notes while he was talking. From these notes

and with the help of a dictionary and thesaurus we put together a few

paragraphs; some based on M’s memory of his holiday with his family and M had

the idea to incorporate a fictional episode into his book.

We started thinking about illustrations that he could draw which related to the

paragraphs that we’d written. M first drew a picture of himself with a very smiley

face and said that he wanted his book to be called, ‘My Happy Holiday’. We then

did a few sketches of images that M thought would fit in well with the writing that

we had. We worked on the writing and creating the illustrations together over the

next 5-6 sessions. During this time, M was becoming more confident and

comfortable. It took us up until the end of the spring term to complete the book.

We first compiled a hand-written script but then M decided that he’d like to have

it typed up. The illustrations were all M’s ideas; we worked on them together. We

cut them out and stuck them above the printed script of each chapter. Each

chapter also had a name. I had the finished pages photocopied at GHM and M

and I put them together during the first and second sessions of this summer

term.

M kept the master copy and distributed the ten copies to members of his family,

friends and teachers. I got one too!



Our book writing process has been really cathartic for M and for me too. M

completely came alive and show so much enthusiasm for what he was doing, he

began to talk freely about family and home life and I sensed that he had a

greater trust in me. He told me about his siblings, his mum. He spoke fondly of

his grandparents, who I get the impression he is very close to. He seems to

enjoy the one to one attention and appreciates the fact that he can have a say in

what takes place during the sessions. He wasn’t always keen to work on the

book and at times suggested that we do something else or talk about something

else and that was ok, we just put the book on the back burner and went back to it

when we were ready to.

M is now a lot more relaxed and comfortable around me and seems more

focused and is confident enough to ask and make suggestions about the types of

activities he’d like to do. Recently we have been playing games such as

Monopoly and doing puzzles.

For the last 3 sessions we have been working on our A-Z of emotions and

feelings. We have been through the letters of the alphabet and found as many

words that we can think of for each letter. At the beginning of each session M

dips into a bag containing plastic letters of the alphabet, pulls out one and we

look closer at the words that we’ve chosen for the particular letter that he has

pulled out. Today he pulled out Z for which we only had one word ‘Zest’. We

looked at both meanings of the word; the first relating to enthusiasm and energy

and talked about the things that M is enthusiastic about such as football, going

on holidays and going to the fun fair. The second being the zest of lemons and

oranges as we are hoping to be able to make a fruit salad during one of the

sessions after half-term!!

Today our mentoring session was an hour earlier than it has been since I started.

This is due to my work commitments in London. The session today ran over the

afternoon 15 minute break. When the bell rang at 2.15pm I gave M the option of

leaving for his break or continuing with the session. He decided to stay and then

said that he wished he could stay until the end of the school day. He was so

absorbed in the activity that we were doing that he completely forgot about time

and that he needed to go back to class.

M is beginning to engage with me in a much more positive and productive way

and he now feels comfortable and confident enough to confide in me. I would

recommend that our mentoring sessions continue in September 2017 in order for

him to maintain and increase his self-confidence and develop skills to manage

his emotions.”



5.2.2 Comments Received by Staff

V:"I feel privileged to have M as a mentee and I look forward to our meetings. We are a

well matched pair who really enjoy each others company. I see M growing in

confidence"

5.2.3 Comments from Training Course Evaluations

“I think the work and help Greenhouse offer is very good and prepare people to a

very high standard”

“Having volunteered at other organisations and feeling like unpaid help for all the

meagre jobs it is very refreshing to volunteer somewhere that makes us feel

valuable and appreciated”

“I would like to thank Ian and Sue this experience so far has really lifted my

confidence and filled me with so much sound info. Thank You”

5.2.4 Comments from Final Evaluations

Best thing about being a mentor?

“Getting to know a young person and sharing a small part of his life”

“Seeing M change and don't being so angry all the time”

“The ability to see small changes in the life of someone is very rewarding”

“Rewarding, helping others, understanding and helping them change”

How do you think the relationship benefitted your mentee?

“My mentee has been able to achieve his desired outcomes”

“Positive reinforcement of M’s good progress at college and work”

“M has become more confident and able to cope better with situations. Less

anger with life and more able to deal with situations”

“He has learnt a few things along the way which I hope should be helpful. He

ventures through life in general”

How have you benefitted from being a Mentor?

“I've developed to be bold and confident in talking and listening to people of all

ages”

“We had a good time overall to which M grew as a young person”



6. Plans 6.1 Monitoring & Evaluation

GHM has been measuring outcomes formally since June 2013 using an in-house

monitoring & evaluation form. A redevelopment of the system to provide a better

statistical baseline and increased consistency of scoring is needed. Two

University of Bedfordshire Interns have been selected to perform an analysis of

outcome monitoring starting 22nd April 2017 and will present their findings on

29th July 2017.

6.2 Annual Relationship Questionnaire

The Annual Relationship Questionnaire was delivered to 46 relationships in June

and the results will be analysed during July. A separate report will be created

and highlights included in the next Quarterly Review.

6.3 Upgrade of IT Systems

Plans are underway to upgrade and simplify the IT systems (see section 2.10) as

part of the succession planning for GHM Leaders.

6.4 Succession Planning

A succession plan for the Manager and Assistant Manager has been presented

to the Management Committee, a milestone of actions identified and these will

be gradually carried out under the oversight of the GHM Management

Committee.

6.5 Mentoring Modules

Mentoring Modules i.e. a package of activities or learning that can be used in a

One-to-One Mentoring relationship, are being gradually discussed, formulated,

designed and developed. So far, the following ideas have been considered:

Mentoring Projects - using practical projects as a mentoring tool to develop

life skills e.g. Gardening, building storage container for bean bags, evaluating

and tidying art supplies. The Gardening project module is available

Self Harm Module – has been trialled and will be made available to all

volunteers this quarter;

1-1 Dealing with Anger module is being drafted and will be showcased at the

August Further Training Session;

Bullying Module – is being drafted

Mindfulness – is being drafted

Building Self Esteem Module



Mentoring Sessions – single session topics to be done

Further Training subjects distilled into a 1-1 module

“What to do if your friend…”

A Handbook has been designed to hold details of all available Mentoring

Modules and Sessions. Each module will have at least a Mentor Guide covering:

Module/ Project Brief Explanation

Resources Required Skills Required

Learning Objectives Budget Allowance

Planning required Supervisor/ Supervision

requirements

There may also be Mentee Guides as well.

6.6 Quality Accreditation

The Mentoring & Befriending Foundation Approved Provider Standard is up for

renewal in April 2017. The registration process is complete and the assessment

will take place on 2nd August.

6.7 Training

A review of training has been started to see whether an improvement in the

delivery and frequency can be achieved. Any recommendations will be targeted

for the next set of training in Oct-Dec 2017.



Appendix A – Vision, Mission, Values

Documents

GHM Quarterly Evaluation – 30 June 2017greenhousementoring.org.uk/wp-content/uploads/2017/07/GHM-Quar… · GHM Quarterly Evaluation – June 2017 GHM Quarterly Evaluation - 30