Business Research Interns Business Research Interns PresentationPresentation

(23rd May’05)(23rd May’05)

Reflections on my research into Reflections on my research into Quality in Higher EducationQuality in Higher Education

Gitachari (sri) SrikanthanGitachari (sri) Srikanthan

Initiation into issues of quality in Initiation into issues of quality in higher education higher education

Engineering Faculty attempts to implement Engineering Faculty attempts to implement TQM -1992TQM -1992

Contemporary trends in higher educationContemporary trends in higher education

Higher education and TQM Higher education and TQM

Controversies in interpretation Controversies in interpretation

Comparison with industriesComparison with industries

Current trends in quality in higher Current trends in quality in higher education education

Narrowness of debate Narrowness of debate

Models for qualityModels for quality

Proposed model for quality in Proposed model for quality in higher education higher education

TQM for services TQM for services

Model for quality in education Model for quality in education

Integration issuesIntegration issues

Implementing a quality system for Implementing a quality system for higher education higher education

Learning cycleLearning cycle Commitment => Collaboration =>

transformation

Domain of actionDomain of action Guiding Ideas =>Theory, Methods & Tools Guiding Ideas =>Theory, Methods & Tools

=> Innovations in Infrastructure=> Innovations in Infrastructure

My involvement with quality in My involvement with quality in higher education higher education

International conferences International conferences

Journal of Quality Assurance in Education Journal of Quality Assurance in Education

Publications Publications

Hope: extended the horizons in the quality Hope: extended the horizons in the quality debate in higher educationdebate in higher education