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GiVi Services & Training GiVi Services & Training Koen Vanoverbeke Koen Vanoverbeke [email protected] [email protected] www.givi.be www.givi.be

GiVi Services & Training Koen Vanoverbeke [email protected]

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Page 1: GiVi Services & Training Koen Vanoverbeke Koen.vanoverbeke@givi.be

GiVi Services & TrainingGiVi Services & Training

Koen VanoverbekeKoen Vanoverbeke

[email protected]@givi.be

www.givi.bewww.givi.be

Page 2: GiVi Services & Training Koen Vanoverbeke Koen.vanoverbeke@givi.be

Mission Mission GiVi Services & TrainingGiVi Services & Training

Having more than 20 years of experience,Having more than 20 years of experience,

Givi Services & Training wants to support Givi Services & Training wants to support your complete learning projects in an your complete learning projects in an

innovative and personalised way innovative and personalised way

by providing intelligent sollutions for by providing intelligent sollutions for blended learning, training management, blended learning, training management,

competence management, competence management,

content development, process management content development, process management and knowledge management. and knowledge management.

Page 3: GiVi Services & Training Koen Vanoverbeke Koen.vanoverbeke@givi.be

Who is Who is GiVi Services & TrainingGiVi Services & Training

20.00020.000 trainees/year trainees/year 300300 active customers active customers 2121 years of experience (since 1984 !) years of experience (since 1984 !) 3535 fix co-operators (including 20 trainers) fix co-operators (including 20 trainers) 2020 extra freelance trainers extra freelance trainers 3535 co-operators in associated company The Competence co-operators in associated company The Competence

Group in the NetherlandsGroup in the Netherlands www.givi.bewww.givi.be

Our Our customers customers : : Atlas Copco, Axa, Carrefour, Concentra, Atlas Copco, Axa, Carrefour, Concentra, Degussa, Digipolis, Duracell Batteries, Esso Belgium, Fortis, Degussa, Digipolis, Duracell Batteries, Esso Belgium, Fortis, Ikea, KBC, Kind & Gezin, Ministerie Vlaamse Gemeenschap, Ikea, KBC, Kind & Gezin, Ministerie Vlaamse Gemeenschap, Nationale Bank van België, Philips, Randstad, Total, Toyota, Nationale Bank van België, Philips, Randstad, Total, Toyota, TNT, TUI Belgium, Volvo, VPK Packaging, VRT, Wickes and TNT, TUI Belgium, Volvo, VPK Packaging, VRT, Wickes and many othersmany others

Page 4: GiVi Services & Training Koen Vanoverbeke Koen.vanoverbeke@givi.be

CompetenciesCompetencies GiVi Services & TrainingGiVi Services & Training

1.1. IT end user trainings for companies/organisationsIT end user trainings for companies/organisationsWhat :What :1.1. MS OfficeMS Office2.2. High-endHigh-end trainings (SAP, MS Project, VBA Access, MS trainings (SAP, MS Project, VBA Access, MS

Visio, ...)Visio, ...)3.3. TailormadeTailormade training projects training projects4.4. LanguagesLanguages (in cooperation with BLCC) (in cooperation with BLCC)

How :How :1.1. In classIn class (on specific demand of 1 company, for 1 (on specific demand of 1 company, for 1

specific course)specific course)2.2. Gold-methodGold-method (different companies, courses and levels (different companies, courses and levels

at the same time)at the same time)3.3. E-learningE-learning (distant support possible) (distant support possible)

Page 5: GiVi Services & Training Koen Vanoverbeke Koen.vanoverbeke@givi.be

Evolution trainingmethodsEvolution trainingmethods

Page 6: GiVi Services & Training Koen Vanoverbeke Koen.vanoverbeke@givi.be

Competencies Competencies (ctd)(ctd)

GiVi Services & TrainingGiVi Services & Training

2.2. Content development and project supportContent development and project support– Tool Tool to support tailor made content to support tailor made content – SupportSupport new implementations new implementations

3.3. “ “IntelligentIntelligent” tools for training management ” tools for training management supportsupport

– TRAINING ADMINISTRATIONTRAINING ADMINISTRATION : planning of trainings, follow : planning of trainings, follow up, invitations, evaluations etcup, invitations, evaluations etc

– COMPETENCE MANAGEMENTCOMPETENCE MANAGEMENT : mapping and managing of : mapping and managing of competencies (f.e. Linking of competencies to functions, competencies (f.e. Linking of competencies to functions, trainings etc)trainings etc)

– E-LEARNING PLATFORME-LEARNING PLATFORM : platform that provides e-learning : platform that provides e-learning course materialcourse material

– PROCESS MANAGEMENTPROCESS MANAGEMENT : description and managing of : description and managing of processes processes

– KNOWLEDGE MANAGEMENTKNOWLEDGE MANAGEMENT : managing present : managing present knowledge to use and distribute itknowledge to use and distribute it

CONTACT : CONTACT : [email protected] www.givi.bewww.givi.be

Page 7: GiVi Services & Training Koen Vanoverbeke Koen.vanoverbeke@givi.be

E-learning in relation to E-learning in relation to implementationimplementation

Page 8: GiVi Services & Training Koen Vanoverbeke Koen.vanoverbeke@givi.be

UsageUsage a daya day

Page 9: GiVi Services & Training Koen Vanoverbeke Koen.vanoverbeke@givi.be

Usage during a dayUsage during a day

Page 10: GiVi Services & Training Koen Vanoverbeke Koen.vanoverbeke@givi.be

Ikea Case BenefitsIkea Case Benefits

Reduction Person to Person Training Reduction Person to Person Training 18h > 9h18h > 9h

Guarantee training quality : Many Guarantee training quality : Many new cashiers in New Shops and new cashiers in New Shops and Student workersStudent workers

Standardization training messageStandardization training message

Page 11: GiVi Services & Training Koen Vanoverbeke Koen.vanoverbeke@givi.be

Ikea CaseIkea Case

DemoDemo

Page 12: GiVi Services & Training Koen Vanoverbeke Koen.vanoverbeke@givi.be

Wickes Case BenefitsWickes Case Benefits

Automated and professional testing Automated and professional testing tool for Customer Care and Product tool for Customer Care and Product knowledge skillsknowledge skills

Secured authorizationSecured authorization Hierarchical reportingHierarchical reporting

Page 13: GiVi Services & Training Koen Vanoverbeke Koen.vanoverbeke@givi.be

Wickes CaseWickes Case

DemoDemo