Global Environments and Role of Culture

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Global EnvironmentsMuhammad Yusuf IbrahimAhmad RifqyJeremia MichaelRefi ReyhandiTypes of EnvironmentsLegal EnvironmentTechnological EnvironmentAccounting EnvironmentPolitical EnvironmentLegal EnvironmentMajor Types of Legal Systems:Common LawCivil LawReligious LawBureaucratic LawDomestic Law and Its EffectDomestically Oriented LawLaws Directly Affecting International Bussiness Transactions (ex: embargo)Laws Directed Against Foreign Firms (ex: nationalization, privatization) International Business Disputes4 questions to resolve international disputes:Which countrys law applies?In which country should the issue be resolved?Which technique should be used to resolve the conflicts?How will the settlement be enforced?Technological EnvironmentTo increase technology:InvestmentTechnology transferIssues: Intellectual Property rightsAccounting DifferenceThe Accounting Environtment8Influences on a Countrys Accounting SystemDifferences in Accounting PracticesOther DifferencesCapitalization of Financial LeaseCapitalization of R&D ExpensesTreatment of Goodwilll Political EnvirontmentThe Political EnvirontmentExamples of Political RisksExpropriation & ConfiscationCampaigns against foreign goodsMandatory labor benefits legislationWars, Violence & ThreatInflationRepatriationCurrency DevaluationIncreaced Taxation

Degree of Political RiskMacropolitical RiskAffects all firms in a country; examples are the civil wars that tore apart Sierra Leone, Zaire, Bosnia, and Rwanda in the 1990s or the recent conflicts in Afghanistan, Iraq, and Liberia. Micropolitical RiskAffects only a specific firm or firms within a specific industry. Saudi Arabias nationalization of its oil industry in the 1970s, as is the Venezuelan governments recently announced requirements that foreign oil companies renegotiate their contracts with the government.Entering new countryAny firm contemplating entering a new market should acquire basic knowledge of that country, learning, for example, about its political and economic structures in order to control the firms political risks.Insurance Against Political RiskU.S Overseas private Investment Corporation (OPIC)World BankMultilateral Investment Guarantee Agency (MIGA)CulturePeran KebudayaanKebudayaanKebudayaan merupakan kumpulan nilai, kepercayaan, kebiasaan, adat istiadat, dan perilaku yang dapat membedakan suatu masyarakat dengan masyarakat lainnya.Karakteristik BudayaPerilaku yang dipelajariSaling berhubunganAdaptifDilakukan bersamaElemen budayaTatanan SosialBahasaKomunikasiAgamaNilai dan SikapNilai dan SikapHalls Low-Context-High Context ApproachCountry Of Low Context and High-Context CulturesCultural Cluster ApproachCountries that share many cultural similarities although differences do remain. We grouped countries that have cultural similarities each other.Country of Cultural Cluster ApproachHofstedes Five DimensionsSocial OrientationIndividualismCollectivismThe interests of the individual take precedenceThe interests of the group take precedenceExample :SalarySwitching a jobHofstedes Five DimensionsPower OrientationPower RespectPower ToleranceAuthority Inherent in ones position within a hierarchyIndividuals assess authority in view of its perceived rightness of their own personal interestsHofstedes Five DimensionsUncertainty OrientationUncertainty AcceptanceUncertainty AvoidancePositive response to change and new opportunitiesPrefer Structure and consistent routineExample :Plane Crash Tragedy(Swissair 111)The way to Raise the capitalGoal OrientationAggressive Goal BehaviourPassive Goal BehaviourHofstedes Five DimensionsValue Material Possesion, money and AssertivenessValue Social Relevance, quality of life and the welfare of othersHofstedes Five DimensionsTime OrientationLong Term OutlookShort-Term OutlookValue Dedication, hard work and thriftValue Traditions, social ObligationsInvesting in Souteast AsiaGDP Growth

GDP Growth

Big Market

FranchisesYUM! Brands, with KFC and Pizza Hut have more than 700 location in Indonesia and more than 500 in each Malaysia and Thailand.Restaurant Franchise have had the most success in entering SE. Asia marketMost of the franchises enter the region through agreement with local companies. (ex: PT. Fastfood Indonesia)ConstraintIndonesiaNew Law that place limit on the number of location that outside franchises can openMalaysiaHard to register a new franchise, government is very involvedMyanmarStabilization period after military regime VietnamLack of companies with the development and operation experience to handle big franchisesSingaporeLack of premium spaces (location)Solution: Marketing MixProductMalaysiaProductHalal aspectFocused on ComboVariety of BurgersSide dish : buns, mash potato, fries, wedges and nuggetTaste : Prefer SpicyDivisionIndividual, family, budget, teen and kidsIndonesiaProductHalal aspectFocused on a la carte and varietyOnly two types of burger and filletsSide: rice, fries, perkedel & soupsTaste : Must Have Rice and healtier food choiceDivisionIndividual, Family, Budget, Youth and Kids

Solution: Marketing MixPriceMalaysiaPrice is quite premium for Brand Core (main Dish) , although cheaper for teen, kids, combos and time specific combos.IndonesiaPrice is quite premium for main dish and cheaper on combos, cheaper than malaysia because purchasing power and lower price of raw items in IndonesiaSolution: Marketing MixPlaceMalaysiaTypes of outlets include free standing, mall and food courtThe outlets are very evenly spread No government regulation concerning opening of outletsIndonesiaTypes of outlets include mobile, in-line, free standing, mall and food courtThe outlets are very evenly SpreadThere is a government regulation to protect small businesses, issue of supply chain and lack of proper infrastructureSolution: Marketing MixPromotionMalaysiaMethods - With traditional media with small presence on Social NetworksTarget and Aims - New and younger generation as well as budget conscious customersIndonesiaMethods - Traditional as well as creating active social network and social eventsTarget and Aims Active and happening population, teens, children, kids and budget conscious customersConclutionGlobal companies use of local company to enter new market.KFC successfully making proper changes to suit local customer need and requirementsEnvironment can prevent companies to enter new market if not handled appropriately, especially law and political environment