Global MPLS Networks and the use of Extended-Net Networks

Margareta Sauger

Sr. Business Development Manager

Enterprise, Americas

www.pccwglobal.com

Agenda

Company Overview

Technology Overview

Extended-net strategy

MPLS Overview: Benefits and Performance

MPLS InterCarrier Interconnects

How ICIs work?

Putting it Into Practice

Case Studies

Global leader in consumer products

Global leader in the supply of electronic components

Summary and Conclusion

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PCCW Global – Connected with Your WorldCompany Overview

PCCW Global provides integrated global communications solutions, as a wholly-owned operating division of PCCW Limited.

Worldwide coverage:

Centers in Hong Kong, Herndon, Virginia - US, London - UK and Dubai – UAE; Middle East, Africa, Europe, Asia and the Americas, – PCCW Global serves the voice and data needs of multinational enterprises, as well as the operational requirements of service providers

Reach in more than 1,300 cities and 110 countries

Resilient Global Infrastructure & Robust Network:

Fully redundant and resilient

Technology-independent, MPLS-based NGN provides the highest levels of availability, reliability, efficiency, security, flexibility and quality of service – anytime, anywhere

Service Excellence:

Regional and global projects teams for on-the-ground support

24 x 7 network operation centers to guarantee speed restoration & ensure high service quality

Competitive SLAs in emerging markets

Innovative Solutions with Leading-edge Technology:

The widest range of integrated communications solutions

Fully-meshed IP, fiber and satellite network

Data and voice solutions, cost-effective value-added & managed services, network-monitoring: all based on leading-edge technologies

PCCW Global Product Portfolio

Extended-Net Strategy

Customers want to work with one carrier for all their global telecommunications needs.

Is there a true global telecommunications carrier?

Economic downturn preventing large scale network implementations

Regulatory issues

Testing the waters in a new, and potentially, emerging market

One PoP vs two InterCarrier Interconnects (ICIs) argument

ICIs to supplement network facilities or for strengthening global offering with local top-quality partners.

MPLS allows for Voice, Video, and Data traffic to be prioritized on the same port.

Multi-Protocol Label Switching (MPLS) fuses the intelligence of routing with the performance of switching

Routing is based on the label in the MPLS header instead of the IP header. Routers in a network build routing tables similar to those used for IP, but instead of an IP address, the routing tables contain label numbers.

Multi-Protocol Label Switching (MPLS)

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Frame Relay Becoming Obsolete

Limited Vendor Support

ATM Complexity

Cost

Private Lines Scalability

Cost

IP Connectionless Service (No guarantee of service)

No Traffic Engineering

MPLS Overview

IETF RFC 4364 (2547bis)

Combined with proposals from Cisco, IBM, and Toshiba circa 1997

MPLS packets can run on other L2 technologies such as ATM, FR, PPP, Ethernet.

MPLS allows for the creation of secure, policy-based VPNs over a variety of underlying networks across multiple carriers.

MPLS Benefits and Performance

Quality of Service (QoS): The overall performance of the network supported by SLAs.

SLA terms include: Availability, Packet loss, Latency, and Jitter.

Class of Service (CoS): The ability to differentiate and treat packets differently based on importance and time sensitivity

Class of Service allows for MPLS users to prioritize different types of data depending on their requirements and applications.

Most carriers offer anywhere between 3-6 different levels of CoS.

Gold Level: Voice traffic, HPBX

Silver+: Streaming Video, Mission critical data, PCCW’s High-Definition Video Conference solution

Silver: Oracle, SAP, and other business critical applications

Bronze: Email, http, etc.

MPLS InterCarrier Interconnects

RFC 4364 describes multiple methodologies of connecting autonomous systems.

MPLS ICIs (formerly known as NNIs) allow for two carriers to seamlessly expand their network to provide VPNs in locations where they do not manage owned facilities.

ICIs allow for regional carriers to offer global services to their customers.

Scalable, secure, proven method to expand into a developing region.

Relationship-based

SLAs, Procedures, Pricing, CoS Mapping, etc. all is negotiated prior to implementation and is updated on continual basis.

How ICI’s Work?

Partner’s Network PCCW Global Network

PCCW Global’s View

Customer’s View

PCCW Global MPLS VPN Service Concept

Putting it Into Practice

Multiple Regional Network Providers vs. One Network Provider with Extended Reach

Comparable Costs

– ICIs require minimal infrastructure investments or expensive backhauls.

– Dealing with one Carrier instead of multiple Carriers allows for IT to cut down on cycles.

Ensure that One Network Provider has experience with providing a seamless network solution.

Successful ICIs require 2-4 months of negotiations between Carriers before implementation.

Implementation Timeframes

Request for Proposal: 1-3 months

Decision: 1-3 months

Implementation: 3-8 months (dependant on the size and locations of VPN)

Putting it Into Practice – What to look for?

SLAs

Single SLA across multiple networks – pre-negotiated.

Performance

Round-trip delay (RTD) should be very comparable.

Most carriers have performance information via Web portal.

Redundancy

Review network maps and request specific routes for diversity if required.

Coverage

Carriers using ICIs for longer periods of time have greater coverage than those “going it alone” or just implementing their first ICI.

Case Study # 1A Global Company: oral care, health and household products

PCCW Global Solution:

Phase 1: 9 China sites with connectivity to US hub

Phase 2: 4 Vietnam sites

Phase 3: 34 India sites

Phase 4: 6 sites in central Asia

Migrated from MCI / CT FR network onto IP-VPN within 3 months

Adopt Phased approach with parallel run during migration.

PCCW Global Strength:

One stop shop – hassle free OSS service and solution (local loop ordering, network management, router management & monitoring, etc.)

Cost-effective solution with any-to-any connectivity (NNI to partners with one MPLS cloud)

Rich Project Management experience, especially for China

Global account management team coverage

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MPLS

USAIndia

Phase 1

9 sitesPhase 2

4 sites

Phase 3

34 sitesEmail Server

HK

ChinaVietnam

Primary Site

DR Site

EMEA

Ukraine

AzerbaijanBelarus Georgia

Kazakhstan

Uzbekistan

Phase 4

6 sites

Case Study # 1PCCW Global Network Solution

Case Study # 2A Global leader in the supply of electronic components

PCCW Global Solution:

Phase 1: 11 China sites with connectivity to Montreal hub

Phase 2: 3 India sites

Phase 3: 3 Pacific sites

Phase 4: 14 Rest of Asia sites

Migrated from BT / CT ILC, FR networks onto MPLS within 3 months

Adopt Phased approach with parallel run during migration.

PCCW Global Strength:

One stop shop – hassle free OSS service and solution (local loop ordering, network management, router management & monitoring, etc.)

Cost-effective solution with any-to-any connectivity (NNI to partners with one MPLS cloud) with consistent SLA for existing & future growth applications, including voice & video

Rich Project Management experience, for China and Asia Pacific

Global account management team coverage

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PE

Customer-provided CE

KEY

Local Loop Circuit (LLC)

Tokyo

Tokyo 1984kbps

V35

Osaka 1984kbps

V35

KL

Penang 1984kbps

V35

KL 1984kbps

V35

Taipei

Taipei 1984kbps

V35

Hsinchu 1984kbps

V35

Hong Kong

Hong Kong 1984kbps

V35

Seoul

Seoul 1984kbps

V35

Daegu 1984kbps

V35

SG1EQX

SG2NTP

Warehouse 1984kbps

V35

Asia HQ 10Mbps Fast

EthernetBangkok 1984kbps

V35

AS3491 MPLS

Philippines/Manila

1984kbps V35

SoulAustralia MPLS

Melbourne2M Ethernet

TNZI MPLS

Christchurch 2Mbps Ethernet (TNZI

provides managed router)

Sydney2M Ethernet

Bharti MPLS

Mumbai 1984kbps

V35

Bangalore 1984kbps

V35

New Delhi 1984kbps

V35

India

China Telecom

Suzhou

Chengdu

Xiamen

Shanghai

Nanjing

GuangzhouBeijing

Qingdao

Tianjin

Shenzhen

Suzhou 1984kbps V35

Chengdu 1984kbps V35

Xiamen 1984kbps V35

SHG 1984kbps V35

CDC 1984kbps V35

NJ 1984kbps V35

GZ 1984kbps V35

Beijing 1984kbps V35

Qingdao 1984kbps V35

Tianjin 1984kbps V35

Shenzhen 1984kbps V35

Telus MPLS

Montreal 50Mbps Ethernet

Montreal 50Mbps Ethernet

(backup)

NOL Buig 1984kbps

V35

BKK

Phase 1 11

Sites

Phase 2 3

Sites

Phase 4

14 Sites

Phase 3 3

Sites

Manila

Summary

MPLS has become more ubiquitously available globally.

MPLS Intra Carrier Interconnects allow Enterprises to build their network with one carrier that can provide services globally.

Carriers using an ICI Strategy allow Enterprises to focus on their business rather than managing numerous global carriers.

Critical issues to look at in the carrier selection process are:

ICI partner depth and experience

Redundant connections

End-to-end SLA’s

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Thank You

Margareta Sauger

Sr. Business Development Manager

Enterprise, Americas

www.pccwglobal.com