Global Novel Coronavirus UpdateMay 18, 2020"This update contains information we have gathered from various public sources and share with you to the best of our knowledge, but we cannot guarantee it is complete or in all cases accurate. Moreover, the market is changing rapidly currently; statements in this document may quickly be superseded, despite our best efforts. Nothing in this document

can be taken as a contractual undertaking.”

Proprietary and Confidential: This presentation may not be used or disclosed to other than employees or customers, unless expressly authorized by UPS.© 2017 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.

UPS Global Freight Forwarding

2

Our highest priority is to protect the health and safety of our employees, customers, and suppliers. UPS® is confident it can do so while maintaining global operations, except where constrained by government restrictions or other circumstances beyond its control. The Novel Coronavirus pandemic has created unprecedented complexities, which have required us to constantly reassess our operations and take mitigating actions to minimize disruption to our customers.

Stay informed

Promote supply chain continuity

• Register to receive important communications from UPS

• Find the latest information on Air Freight Capacity Surcharges

• Track shipment status through UPS Flex Global View®

• See how UPS Supply Chain Solutions is responding the coronavirus

• International Air Transport Association (IATA) – iata.org

• World Health Organization (WHO) – who.int

• UPS has an integrated global network of supply chain solutions

• Air freight

• Ocean freight

• Preferred LCL

• Small package

• Warehousing & fulfillment

May 4, 2020Proprietary and Confidential: This presentation may not be used or disclosed to other than employees or customers, unless expressly by UPS.

© 2020 United Parcel service of America, Inc. UPS, the UPS brandmark, the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.

Proprietary and Confidential: This presentation may not be used or disclosed to other than employees or customers, unless expressly authorized by UPS.© 2017 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.

UPS – 8th Customer Webinar Recording

April 27, 2020 3

Our GFF team conducted customer webinar on the status of the coronavirus outbreak and its impact on supply chain. Please view our recording here.

Register Here

Proprietary and Confidential: This presentation may not be used or disclosed to other than employees or customers, unless expressly by UPS. © 2020 United Parcel service of America, Inc. UPS, the UPS brandmark, the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.

Webinar Recording

Proprietary and Confidential: This presentation may not be used or disclosed to other than employees or customers, unless expressly authorized by UPS.© 2017 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.

Global air cargo capacity is 28% lower compared to last yearTotal air cargo capacity growth, May 6th - May 12th, 2020 vs. same week last year

YoY growth, %

Source: Seabury

May 4, 2020

Note: Thickness of arrows is representative of capacity in metric tonnes, direct flights only.

4Proprietary and Confidential: This presentation may not be used or disclosed to other than employees or customers, unless expressly by UPS. © 2020 United Parcel service of America, Inc. UPS, the UPS brandmark, the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.

Proprietary and Confidential: This presentation may not be used or disclosed to other than employees or customers, unless expressly authorized by UPS.© 2017 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.

Proprietary and Confidential: This presentation may not be used or disclosed to other than employees or customers, unless expressly by UPS. © 2020 United Parcel service of America, Inc. UPS, the UPS brandmark, the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.

Europe - Coronavirus Updates, May 18th

Countries Current Situation Lockdown

Status

UK

Romania

• UK: Farmers charters flights to bring hundreds of workers to UK• Romania: Some of the restrictions introduced during the state of

emergency will be eased or lifted

HIGH

Russia

Ukraine

Turkey

France

Spain

Poland

Germany

• Russia: Declared six weeks of full lockdown over

• Workers back to factories and building sites across Russia

• Turkey: Children aged 14 and under allowed to leave their homes

• France:

• Public parks and secondary education institutions reopen from

today

• Libraries, bookstores and small museums are also set to reopen

• France to re-open borders with Germany from June 15th

MEDIUM

Italy

Austria

Bulgaria

Greece

Netherlands

Belgium

Sweden

Denmark

Bulgaria

Hungary

Iceland

• Austria:

• Travel permitted for visiting life partners and relatives, taking

care of animals as well as agricultural areas

• Reopened borders with Germany, Switzerland and Liechtenstein,

Hungary, Slovakia & Czech Republic

• Restaurants, churches and cultural spaces such as museums and

libraries have reopened

• Belgium:

• Only essential travel allowed till June 8th

• From May 18th, people can host small gatherings at home, visit

museum & hairdresser.

• Some school classes have resumed from today.

• Markets are allowed to reopen

LOW

May 4, 2020

No information available

This update contains information we have gathered from various public sources and share with you to the best of our knowledge, but we cannot guarantee it is complete or in all cases accurate. Moreover, the market is changing rapidly currently; statements in this document may quickly be superseded, despite our best efforts. Nothing in this document can be taken as a contractual undertaking.”

5

Proprietary and Confidential: This presentation may not be used or disclosed to other than employees or customers, unless expressly authorized by UPS.© 2017 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.

Europe Update for May 18th

Air Freight Updates

Socioeconomic Updates

• Italy: EU citizens can enter Italy from June 3rd for tourism

without self-quarantine procedure

• UK: To start reopening primary schools in England from June 1st

• Ukraine:

• Outdoor cafes and parks reopen

• Visit to beauty salons, dental clinics, and parks and public

squares allowed

• Air Freight: UPS operations working normal. Adjusting the

routing of the freight, in order to have commercial uplift done

effectively

• Ocean Freight: UPS operations working normal. Ports fully

functional. Currently no backlogs

• Lufthansa : Additional freighters added from DE/Europe to PVG

• United Airlines: • Additional capacity PAX flights from AMS/Europe to EWR• Additional PAX cargo-only freighters from AMS/Europe

to ORD/IAH/SFO• Additional PAX cargo-only freighters from BRU/Europe

to ORD/IAD• Emirates Airlines: Additional freighters added from DXB/

Europe to CMB• Turkish Airlines: Updated flight network & schedules for

various destination Turkish Cargo• Air France/KLM: Additional cargo-only freighters added from

AMS/Europe to various destination Air France/KLM• Delta Airlines:

• Continues flights in May from AMS/PAR/ Europe to ATL• Continues flights in May from AMS/Europe to DTT

• Port of Helsinki: Cargo traffic operations are continuing strong

• Strict border control measures continue on Finnish

borders.

• Port of Hamburg: Fully operational

• Belgium:

• Port of Antwerp - 100% operational

• Sufficient manpower, drivers available

• Austria:

• Border crossings with Hungary, Slovakia and Czech

Republic were opened on May 17th

• Randomized spot-checks to be maintained at the borders

• Waiting times at DE→FR, HU→AT & RO→HU borders are high

UPS Operations**

Ocean Freight Updates

May 4, 2020

Inland Transportation

This update contains information we have gathered from various public sources and share with you to the best of our knowledge, but we cannot guarantee it is complete or in all cases accurate. Moreover, the market is changing rapidly currently; statements in this document may quickly be superseded, despite our best efforts. Nothing in this document can be taken as a contractual undertaking.”

6Proprietary and Confidential: This presentation may not be used or disclosed to other than employees or customers, unless expressly by UPS.

© 2020 United Parcel service of America, Inc. UPS, the UPS brandmark, the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.

Proprietary and Confidential: This presentation may not be used or disclosed to other than employees or customers, unless expressly authorized by UPS.© 2017 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.

Proprietary and Confidential: This presentation may not be used or disclosed to other than employees or customers, unless expressly by UPS. © 2020 United Parcel service of America, Inc. UPS, the UPS brandmark, the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.

ISMEA - Coronavirus Updates, May 18th

No information available

May 4, 2020

Countries Current Situation Lockdown

Status

India

Bangladesh

Sri Lanka

Pakistan

Saudi Arabia

UAE

Iraq

Afghanistan

Kuwait

Sul of Oman

South Africa

Nigeria

Uganda

• India: Nationwide lockdown extended until May 31st

• Domestic and private aircraft operations are

suspended until May 31st

• Iraq:

• Night curfew from 17.00-05.00 also applicable to

weekends

• 24-hour curfew to be enforced during the Eid el-

Fitr holiday from May 22nd to 30th

• Kenya:

• Nationwide curfew from 19.00 to 05.00 has been extended until June 6th

• No movement in/out of the capital Nairobi, Kilifi, Kwale, Mandera and Mombasa permitted

HIGH

Guinea

Congo

Egypt

Bahrain

Libya

Niger

• Congo: State of health emergency until May 31st

• Brazzaville and Pointe-Noire, public transport has

resumed with an obligation to wear masks

• Opening days for markets has increased from 3 to

5 days a week.

• Travel between the two cities remains prohibited.

• Egypt:

• Night-time curfew from 21.00 till 06.00 until May

23rd. All public transport closed during the curfew

MEDIUM

Qatar

Ghana• Qatar: Doha industrial area reopened for visitors LOW

This update contains information we have gathered from various public sources and share with you to the best of our knowledge, but we cannot guarantee it is complete or in all cases accurate. Moreover, the market is changing rapidly currently; statements in this document may quickly be superseded, despite our best efforts. Nothing in this document can be taken as a contractual undertaking.”

7

Proprietary and Confidential: This presentation may not be used or disclosed to other than employees or customers, unless expressly authorized by UPS.© 2017 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.

ISMEA Update for May 18th

Ocean Freight Updates

Socioeconomic Updates

• Nepal: The nationwide lockdown has been extended to June 2nd

• Kuwait: Currently no curfew• Govt. has implemented a total lockdown effective May 10th

till May 30th

• India: Shops and markets-except those in malls - will open

• Local working within the State guidelines.

• E-commerce companies allowed to deliver all goods,

including those considered non-essential

• Air freight :

• UPS working but some delays expected due to local

condition

• Ocean Freight: Running unconstrained

• Local transportation causing delays due to restrictions

• Etihad Airways: PAX freighters available for Saudi Arabia• Qatar Airlines: Freighters available for BOM/AMD/

HYD/MAA/BLR/DEL• Turkish Airlines:

• Freighters reinstated for BOM/AMD/ HYD/MAA/BLR/DEL• Weekly freighters available for Ghana

• Emirates Skycargo: • Freighters available for EBB(Uganda), DXB(UAE)• PAX freighters for RUH/DMM/JED(Saudi Arabia)

• South Africa: Port operations limited and equipment availability constrained

• Kenya: Operations affected by social distancing regulations • Saudi Arabia: Ports, CFSs and customs are working with

limited opening hours

UPS Operations**

Air Freight Updates

• Final delivery delays of Air / Ocean may happen due to border constraints

• Mozambique: JNB to MPM trucking options available • Bangladesh: Intercity transportation constrained

May 4, 2020

Inland transportation

This update contains information we have gathered from various public sources and share with you to the best of our knowledge, but we cannot guarantee it is complete or in all cases accurate. Moreover, the market is changing rapidly currently; statements in this document may quickly be superseded, despite our best efforts. Nothing in this document can be taken as a contractual undertaking.”

8Proprietary and Confidential: This presentation may not be used or disclosed to other than employees or customers, unless expressly by UPS.

© 2020 United Parcel service of America, Inc. UPS, the UPS brandmark, the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.

Proprietary and Confidential: This presentation may not be used or disclosed to other than employees or customers, unless expressly authorized by UPS.© 2017 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.

Proprietary and Confidential: This presentation may not be used or disclosed to other than employees or customers, unless expressly by UPS. © 2020 United Parcel service of America, Inc. UPS, the UPS brandmark, the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.

APAC - Coronavirus Updates, May 18th

Countries Current Situation Lockdown

Status

Bhutan• Bhutan: country under full lockdown

HIGH

Australia

Japan

Singapore

Indonesia

Myanmar

Philippines

Vietnam

• Australia, Philippines, Vietnam &

Japan: State of Emergency until May 6th

• Myanmar: Stay-At-Home order

• Singapore: Country under circuit breaker from

April 7th to May 4th

• Indonesia: Only essential services working in

some parts of the country

MEDIUM

Cambodia

China

Hong Kong

Malaysia

South Korea

Taiwan

Thailand

Vietnam

• Open for business with social distancing and

other restrictionsLOW

This update contains information we have gathered from various public sources and share with you to the best of our knowledge, but we cannot guarantee it is complete or in all cases accurate. Moreover, the market is changing rapidly currently; statements in this document may quickly be superseded, despite our best efforts. Nothing in this document can be taken as a contractual undertaking.”

9May 18, 2020

Proprietary and Confidential: This presentation may not be used or disclosed to other than employees or customers, unless expressly authorized by UPS.© 2017 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.

APAC Update for May 18th

10

Socioeconomic Updates UPS Operations**

• Australia: Government relax social gatherings from 2 people to 10 people as of May 7. Requires 14 day isolation for International arrivals only

• Myanmar: Group gathering is not allowed and social distance guidelines established are still in effect

• Indonesia: Opening of B2B, stores, shopping malls and public health with the requirement of social distancing (starting on June 1, 2020)

• Air Freight: Charters available for next week (limited)

• Ocean Freight: Available capacity

• Rail/Ground: Export shipments available, but limited for

some countries

• New Zealand: strong airfreight services into NZ via a

number of airlines (Government collaborative subsidy)

• Carriers re-instate several blank sailings in the Asia-Europe

WB trade

• No blank sailing announcement in the TPEB trade is reported

today

Air Freight Updates Ocean Freight Updates

• China: Outbound trains to/from Europe have resumed as per

normal operations

Rail Updates

This update contains information we have gathered from various public sources and share with you to the best of our knowledge, but we cannot guarantee it is complete or in all cases accurate. Moreover, the market is changing rapidly currently; statements in this document may quickly be superseded, despite our best efforts. Nothing in this document can be taken as a contractual undertaking.”

Proprietary and Confidential: This presentation may not be used or disclosed to other than employees or customers, unless expressly by UPS. © 2020 United Parcel service of America, Inc. UPS, the UPS brandmark, the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.May 18, 2020

Proprietary and Confidential: This presentation may not be used or disclosed to other than employees or customers, unless expressly authorized by UPS.© 2017 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.

United States Update for May 18th

11

Socioeconomic Updates UPS Operations**

• Ground borders with Canada and Mexico will remain closed to

non-essential travel until May 20th

• Exports Collapse as Coronavirus affected International trade

• Coronavirus muddies U.S. economic data as business closures

push down response rates

• Air Freight:

• JFK: Recovery times continue to improve after some

delays due to staffing

• Additional charter flights being handled by carriers ground

handlers

• Ocean Freight: Fully operational

• Rail/Ground: Fully operational

• We are starting to see US gateway backlogs into SYD, JHB,

SIN, India

• Air Bridge: Operations in Dallas and Los Angeles suspended

until further notice

• Air Canada: Suspending the majority of international and

U.S. trans- border flights

• Blank sailings continue with the SSLs.

• World container index – PVG to LA = down / PVG to NY =

down / PVG to RTM = stable

• LA/LB; HOU/ MEM ports are severely constrained

• DFW/ ORD/ DTW/ CVG/ MIA ports are somewhat constrained

• Road transportation intact in the US

• New Jersey introduced some road restrictions impacting

trucking

Air Freight Updates Ocean Freight Updates

Inland transportation

This update contains information we have gathered from various public sources and share with you to the best of our knowledge, but we cannot guarantee it is complete or in all cases accurate. Moreover, the market is changing rapidly currently; statements in this document may quickly be superseded, despite our best efforts. Nothing in this document can be taken as a contractual undertaking.”

Proprietary and Confidential: This presentation may not be used or disclosed to other than employees or customers, unless expressly by UPS. © 2020 United Parcel service of America, Inc. UPS, the UPS brandmark, the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.May 14, 2020

Proprietary and Confidential: This presentation may not be used or disclosed to other than employees or customers, unless expressly authorized by UPS.© 2017 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.

Canada Update for May 18th

12

Socioeconomic Updates UPS Operations**

• Quebec has instituted checkpoints to prevent non-

essential travel into the province

• Canada will require all air travelers to wear face masks

• USMCA will now go into effect on July 1st

• ON government extended lockdown to May 12th

• Air Freight: Reduced flights

• Ocean Freight: Port restrictions

• Rail/Ground: Customs operation impacted

The Canada-US border will remain closed to non-

essential travel (i.e. recreation and tourism) until 20

May. However, essential travel and all freight

transportation will be permitted throughout.

• Ports are operational. Cargo transportation is still

allowed

• Slow in/out processing and delays in customs clearance

• Daily pickups and deliveries except where restrained by

government

Air Freight Updates Ocean Freight Updates

Inland transportation

This update contains information we have gathered from various public sources and share with you to the best of our knowledge, but we cannot guarantee it is complete or in all cases accurate. Moreover, the market is changing rapidly currently; statements in this document may quickly be superseded, despite our best efforts. Nothing in this document can be taken as a contractual undertaking.”

Proprietary and Confidential: This presentation may not be used or disclosed to other than employees or customers, unless expressly by UPS. © 2020 United Parcel service of America, Inc. UPS, the UPS brandmark, the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.May 14, 2020

Proprietary and Confidential: This presentation may not be used or disclosed to other than employees or customers, unless expressly authorized by UPS.© 2017 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.

LATAM Update for May 18th

13

Socioeconomic Updates UPS Operations**

• Automotive sector in MX still set to start coming back on

May 18th – should be fully open by June 1st

• Government reduced working hours for non-essential

business (12 cities: BO, CL, CR, DO, EC, GT, HN, PA, PE,

PR, PY, VE)

• Air Freight: Reduced flights

• Ocean Freight: Port Restrictions

• Rail/Ground: Customs operation impacted

LATAM Common Carriage flights were reduced or

forbidden to/from US, Europe & Asia (19 countries: AR,

BO, BR, CL, CO, CR, DO, EC, GT, HN, NI, PA, PE, PR, PY,

SR, SV, UY, VE)

• Ocean Port Restrictions (3 countries: DO, HN, PR)

DO: Operations had been restricted up to 6pm

HN: Limited service to Puerto Cortez Port

PR: No passenger vessel allowed

• Customs operation impacted (9 Countries: AR, CR, DO,

EC, GT, PA, PE, SR, VE)

Air Freight Updates Ocean Freight Updates

Inland transportation

This update contains information we have gathered from various public sources and share with you to the best of our knowledge, but we cannot guarantee it is complete or in all cases accurate. Moreover, the market is changing rapidly currently; statements in this document may quickly be superseded, despite our best efforts. Nothing in this document can be taken as a contractual undertaking.”

Proprietary and Confidential: This presentation may not be used or disclosed to other than employees or customers, unless expressly by UPS. © 2020 United Parcel service of America, Inc. UPS, the UPS brandmark, the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.May 14, 2020

Thank You

Proprietary and Confidential: This presentation may not be used or disclosed to other than employees or customers, unless expressly authorized by UPS.© 2017 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.

Sources

• Official sources (WHO, Governments, etc.),** UPS Internal Sources Seabury

• Carriers • Sky cargo

• Emirates

• Lufthansa

• News Media Brussels times

New York Times

BBC News

Times of India

May 4, 2020 15Proprietary and Confidential: This presentation may not be used or disclosed to other than employees or customers, unless expressly by UPS.

© 2020 United Parcel service of America, Inc. UPS, the UPS brandmark, the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.