GLOBAL TRENDS FOR CHANGING WORLD

CHANGING WORLD – GLOBAL POPULATION EXPLOSION

United Nations, Department of Economic and Social Affairs, Population Division (2013). World Population Prospects: The 2012 Revision, Highlights and Advance Tables. Working Paper No. ESA/P/WP.228.

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CHANGING WORLD – AGING GLOBAL POPULATION

The population is aging rapidly in all

regions of the world

The older population (aged 60 years or

over) is growing at an accelerated rate

Older persons will outnumber children

by mid-century

Population Ageing and Development 2012 (United Nations Publication, wall chart, Sales No. E.12.XIII.6), on the basis of data from World Population Prospects: The 2010 Revision, CD-ROM Edition–Extended Dataset (United Nations publication, Sales No. 11.XIII.7)

United Nations, Department of Economic and Social Affairs, Population Division. Trends in International Migrant Stock: The 2013 Revision (United Nationsdatabase,POP/DB/MIG/Stock/Rev.2013). See: www.unmig ration.org.

CHANGING WORLD – INTERNATIONAL MIGRATION

The number of international migrants worldwide reaches an all-time high in 2013

Growth is larger and faster in developed

regions

CHANGING WORLD - URBANIZATION

McKinsey&Company (2011): Urban World: Mapping the economic power of cities. McKinsey Global InstituteWorld Urbanization Prospects, The 2011 RevisionPresentation at the Center for Strategic and International Studies (CSIS), Washington, DC; 7 June 2012, Gerhard K. Heilig

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CHANGING WORLD - TRAVEL

World Urbanization Prospects, The 2011 RevisionPresentation at the Center for Strategic and International Studies (CSIS), Washington, DC; 7 June 2012, Gerhard K. Heilig

International tourism receipts reached $1.075 trillion worldwide in 2012

International tourist arrivals exceeded 1 billion for the first time in 2012

Source: World Tourism Organization (UNWTO) June 2013

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Datacard Confidential 7

PERCENT OF GDP SPENT ON PUBLIC SOCIAL BENEFITS

World Social Security Report, Providing Coverage in Times of Crisis and BeyondInternational Labour Office, 2010

HEALTHCARE MACRO TRENDS – SPENDING BY GOVERNMENT

Nearly all countries have some form of publicly funded health benefit

Program specifics vary in nearly every country

GLOBAL THREATS EVOLVE

GLOBAL THREATS

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TRUSTED IDENTITY IS AT THE HEART OFE-GOVERNMENT SERVICES

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WHAT IS A TRUSTED IDENTITY

“Governments want policy and law to promote an identity infrastructure that enables them to serve their citizens more efficiently.

On the lightweight end, they want to offer citizens an easy way to interact with agencies and departments.

On the heavier end, they want to equip citizens with secure electronic identity documents (eIDs) to prove who they are, as a means for facilitating more critical transactions, such as crossing borders, accessing health records, or paying taxes.”

Towards a Policy and Legal Framework for Identity Management: A Workshop Report by Mary Rundle, October 2009

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IDENTITY VS. CREDENTIAL

Identity Credential

A general set of characteristics that uniquely define an person in a defined environment

Physical or logical binding of identity to attributes / privileges assigned by an authority

Typical Characteristics

• More Unique• Changes infrequently• Biometrics data• Biographic data• Relational data (work history, family,

addresses)

Typical Characteristics

• Likely multiple credentials for single identity based on various authorities and processes

• Allows for transactions / interaction• Project requirements and risk dictate form

factor (e.g. paper, badge, password, smart card, mobile, username/pwd)

• Mobile• Not just document

nameDOB

city

POB

National ID

Drivers License

Passport

Mobile

IDENTITY

Name: Tim KlabundeBirth Date: July 29, 1967Street: 11111 Bren Road SouthCity: MinnetonkaState: MinnesotaZip: 55343Country: USA

Bald

Blue

SSN: 123-45-6789

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CREDENTIAL

Name: Tim KlabundeBirth Date: July 29, 1967Street: 11111 Bren Road SouthCity: MinnetonkaState: MinnesotaZip: 55343Country: USA

Bald

Blue

SSN: 123-45-6789

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E-ID MARKET & USAGE

Smart security industry shows strong double digit growth in 2013 mainly driven by national eIDprograms, ehealthcare cards, and eDriver’s licenses”Eurosmart, April 2013

E-ID MARKET & USAGE

By 2015, eID issuing countries will exceed those issuing traditional NIDsAcuity Market Intelligence Report

E-ID MARKET & USAGE

Higher End Contactless Technology adoption drives National ID smart card revenue to 7.6B by 2017”ABI Research, Oct 2012

PERCENTAGE OF SERVICES OFFERED ON-LINE

• In 2010 nearly 80% of all countries offered on-line access to one-third or less of their services

• By 2012 that number has dropped to less than half the countries of the world

GROWTH OF CHIP ENABLED IDENTITY CARDS

• More sophisticated on-line service offerings contribute to the growth of chip-enabled ID cards

• Nearly all of the program growth between 2010 and 2012 can be attributed to the growth in chip-enabled ID card – up 18%

IDENTITY ENABLED APPLICATIONS

• Voter registration• Electronic healthcare

records• Border control• Social benefits

distribution• Automated tax

collection

CONDUCTED ONLINE AND IN PERSON

KEY REQUIREMENTS

Fraud Prevention Cost Reduction Service Improvement Standards Compliance

Prevent Identity FraudProvide strong authentication and secure identification

Reduce infrastructure costs and overheadSupport growth needs

Enable electronic transactions Streamline Govt. processesIncrease access to social benefits

Comply with regulationsEU Directive, HSPD-12Adopt global standards- ICAO 9303, FIPS 201, ISO 18013;

KEY BENEFITS

Certificate based, biometric enabled credentials ensure trusted identityReduce program fraud and identity theft

Increase efficiency Improve Citizen servicesIncrease security

Improve on-line access and 24-hour availabilityStreamline enrollment and approval processReduce transaction costs

Speed benefits deliveryIncrease citizen access to multiple servicesEnsure privacy

BEST PRACTICES

Trend towards a common portal for citizen access

Representing breadth of service offerings with depth through federal and state levels of government

Unified Identity Information PrivacyWhole Government

Key to trust in government is belief in the respect of personal privacy

Attribute data may be held distinctly with secure linkage to central identity

A single record of authority binding digital identity to the person

May link a variety of credentials depending on program sensitivity and access assurance requirements

FOUR PHASES OF E-GOVERNMENT

1. Informational

Statistics

Archives

Downloadable forms

Environmental awareness

2. Interaction

Online forums

Opinion polls

Blogs

Connection to social media

3. Transactional

eAuthentication

Tax/Utility payments

Payment for birth registration

Payment for car registration

4. Transformation

Integrated Services

Intimate G2B, G2C, G2E relations

Performance accountability

United Nations E-Government Survey 2012E-Government for the People

Lower Security Higher Security

Citizens interact with E-Government programs at a variety of different levels, each with unique requirements for identity verification

Constituent Value

PROGRAM RISK PROFILES

Process

Physical security

Number of enrollment sites

Fulfillment of the credential to the citizen

People

Program staff

Approval processes

Roll-based access

Production

Credential design

Issuance model

Trust infrastructure

Privileges

Informational

Interaction

Transactional

Transformation

Budget Privacy

Every program is different, and deployment model , budget and privacy concerns significantly impact all areas of the risk profile

Cyber security and trusted credentials

Bind the physical identity to the cyber or online identity

Key takeaway• Enforce credential based strong authentication for e-services • Leverage the trusted identity profile and maintain the chain of trust

e-Government Service Platform• Entitlement program access• Electronic tax filing• Voter registration• Health record access• Transit access

ENABLE TRUSTED TRANSACTIONS

IDENTITY & THE CITIZEN CENTRIC GOVERNMENTNID/CA

ID Vetting

Enrolment

Credentialing

Ministry of Education

$ $ $ $

C$Financial Institution

Authenticate

Dig Sig

AuthenticateStudent Loan Application

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eGov Services Examples

ESTONIA

BACKGROUND- 75% of households have internet- Whole of Estonia is covered with the

possibility of dedicated links and public internet points

- More than 1,100 public WIFI networks are officially registered

OUTCOMES

“We use information technology as an instrument for increasing administrative capacity and ensuring an innovative and convenient living environment for citizens”- Gateway to e-State in place since 2002- 68% of internet users know the State Portal- In 2010 the state portal was visited 2.65

million times- 40% of eID card users actively use Digital ID- 140,000 people used eVoting in last election- Government issues official e-mail address- 30,000 users of mID (mobile)- 95% of populations declared their taxes

electronically- eID is used for public transport- eSchool enables electronic communication

between teacher, student and parents

FEATURES AND FUNCTIONS

Identification X

Payment X

Smartcard X

Travel X

Public X

Private X

Biometrics Photo

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GERMAN NATIONAL ID

BACKGROUND• Until 2010 no comparable solution at

reasonable cost for identifying a person in electronic transactions

• All transaction services in business and administration needed to apply their own identification procedures

OUTCOMES

• Standardization of identification mechanism for online services for citizens, public administration and businesses

• Ensures the secure exchange of sensitive personal data

• Online service providers and users can be sure that their communication partners really are who they say they are.

• The electronic ID card was designed with data protection in mind and creates new ways to minimize the transmission of data

• Card holders are able to choose which data stored on the card to send in response to service providers’ requirements

FEATURES AND FUNCTIONS

Identification X

Payment X

Smartcard X

Travel

Public X

Private X

Biometrics Photo, fingerprint, PIN

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ASIA SOCIAL SECURITY CARD

BACKGROUND• Physical and electronic verification• Access to insurance benefits• Instant settlement of medical expenses• Access to public services • Electronic patient records• Social benefit payments

OUTCOMES

• Instant eID issuance issuance solution integrated with social security, bank and police systems for identity verification

• eID personalized with social security and banking applications

• Bank accounts linked to Social Security Accounts for deposits and claims

• Instant issuance systems easily deployed throughout wide network of bank branches

• 45-day card application process now takes 1 day

FEATURES AND FUNCTIONS

Identification X

Payment X

Smartcard X

Travel

Public X

Private X

Biometrics Photo

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ASIA GOVERNMENT MULTI PURPOSE CARD

BACKGROUND• Government multi-application smart card• Contains citizen’s personal data and

electronic signature• Provides access to government and

medical services• Other applications include banking,

credit, telephone, and transport

OUTCOMES

• 17M+ eIDs issued to citizens 12 years and older

• Multi-application card replaces current driver license

• Contains critical health information and hospital visit data

• Includes passport information and access to auto-gates at airports and other points of entry

• Verification process linked to watch lists• Applications now include electronic

purse and ATM• Common platform allows for fast,

affordable scalability

FEATURES AND FUNCTIONS

Identification X

Payment X

Smartcard X

Travel X

Public X

Private X

Biometrics Photo

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NORTH AMERICAN ELECTRONIC BENEFITS PROGRAM

BACKGROUND• Need to provide

– Greater access without stigma– Uninterrupted operations– Maximum program efficiency– Fraud reduction

OUTCOMES

• Move program management functions online to provide easier enrollment and utilization

• Replace paper based check and voucher programs with pre-paid cards to reduce forgeries, theft and misuse by unauthorized individuals

• Support transaction processing with major retailers with automated validation of each item as program -eligible right at the cash register

• Provide EBT ATM access • Provide reporting and auditing

capabilities that help agencies detect and identify fraudulent activity

FEATURES AND FUNCTIONS

Identification

Payment X

Smartcard

Travel

Public X

Private X

Biometrics

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NORTH AMERICAN ELECTRONIC BENEFITS CARD

BACKGROUND• Social services were issuing and

mailing checks to recipients• Support infrastructure was labor

intensive and very expensive• Mailing delays and theft left

beneficiaries without payments for long periods of time

OUTCOMES

• In-person issuance of the card was linked to a review of case management records to ensure eligibility and reduce fraud

• Debit card issuance also established a valid account in the name of the beneficiary

• Additional funds can be added to the card by case workers as needed

• Beneficiaries were able to set up their own unique PINs and use the card immediately as they would with any other credit card

• Significant program savings were realized by eliminating printing and mailing of checks

FEATURES AND FUNCTIONS

Identification

Payment X

Smartcard X

Travel

Public X

Private X

Biometrics

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THIS IS NOT HOW EID SHOULD BE USED

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