Upload
bridie
View
27
Download
0
Embed Size (px)
DESCRIPTION
Glocalizing IT Standards for Virtual Asia. Prof. Dr. Ahmad Zaki Abu Bakar Chairman Malaysian National Information Technology Standards Committee of SIRIM Professor Faculty of Computer Science & Information Systems Universiti Teknologi Malaysia. My Proposal in Myanmar, 1999. The Problem: - PowerPoint PPT Presentation
Citation preview
Glocalizing IT Standards for Virtual Asia
Prof. Dr. Ahmad Zaki Abu BakarChairman
Malaysian National Information Technology
Standards Committee of SIRIM
Professor
Faculty of Computer Science & Information Systems
Universiti Teknologi Malaysia
2
My Proposal in Myanmar, 1999 The Problem:
– Standardization of IT Requires:• A Lot of Time & Effort• Many Resources• National Commitment
Next Step for GII Implementation– Popularize Usage of IT Standards– Introduce to IT Industry
• Creative ways
– Emphasis on Software Developers
3
Incorporating IT Standardization into Software Development
How to apply IT standards into Software Engineering (SE)?
Consider SE Life Cycle Models– Build-and-fix
– Waterfall – Most Widely Used
– Rapid Prototyping
– Incremental
– Synchronize-and-stabilize
– Spiral
– Object-Oriented - Latest
4
Consider Commercial Product Design Practice ‘Design for’ List
• Design for market (DFMk)• Design for manufacturing (DFM)• Design for assembly (DFA)• Design for testability (DFT)• Design for Usability (DFU)• Design for serviceability (DFS)• Design for OHSA (DFOHSA)• Design for Green (DFG)• Design for Conformance (DFC)• Design for International (DFI)
AimHigh QualityConformance to International Req. & Standards
Use ‘Design for...’
5
Design For Glocal If Design for International
– What about Design for local?
Why not use…Design for Glocal (DFGL)– Global & Local
– Term Glocal• Asma Abdullah, 1996
– “Think Global, Act Local!”
Software Globalization & Localization
6
For Software Quality For Takeshi’s Quality Characteristics
– Functionality– Reliability– Efficiency– Security– User-Friendliness– Maintainability– Flexibility– Portability– Testability– Interoperability– Installability– Reusability
Please Insert
Glocalability
7
Towards Information UtilityTowards Information Utility
i
ii
i
i
ii
i
i
i
i
ii
i
i
ii
iiii
i i iiii
i
i
i
iii
ii
i ii
ii
Mainframes
Minis, PCs, IT, Islands
Client/Server
Universal Connectivity
Information Appliance
Centralized Computing
Distributed and Networked Personal Computing
Cooperative Computing
Internet Information Utility
1960’s and 1970’s 2000 and BeyondSource: HP & MIMOS
8
Information UtilityInformation Utility
When computing and access to information is available and affordable to anyone,
anytime, anyplace like ...
water electricity telephone
Information utility
9
Virtual Asia The wonder of ICT Internet Technology creates
– Virtual organizations– Virtual/cyber worlds– Borderless world
Asian organizations & country can be interconnected to form Virtual ASIA
10
Latest Development
Malaysia has embarked on K-Economy
Japan’s e-Asia E-ASEAN What can we do to reduce
Digital Divide? What can we do for K-
economy, e-Asia & e-ASEAN?
11
Malaysia’s National IT Agenda Malaysia’s National IT Agenda
Civil Society(Vision 2020)
Acc
ess
and
Equi
ty
Qualitative
Transformation
Creating ValueInfostructure
People
Applications
•Network•Affordable appliances•Legislation
• Indigenous content development
• Interactivity• Infotainment, Edutainment, Infocommunication
•Education•Skills development •Acculturation
12
Electronic Business
BUYERLOCATESGOODS
NEGOTIATION
PAYMENT
SALE
DELIVERY
POST-SALESERVICE
SELECTIONOF GOODS
SEARCH ENGINE
SHOPPING BOT
AGGREGATOR
ON-LINE CATALOG
AUTOMATED AGENTS
TRACKING AGENT
ON-LINE HELP
INTERNET TELEPHONY
CUSTOMER PREFERENCES
BARGAINING STRATEGIES
PRICE SENSITIVITIES
CREDIT/PAYMENT INFORMATION
ON-LINE PROBLEM REPORTS
FOLLOW-ON SALES OPPORTUNITIES
SOME TECHNOLOGIES USED: SOME INFORMATION GATHERED:
BROWSING BEHAVIOR
DELIVERY REQUIREMENTSE-PAYMENT SYSTEMS
CONFIGURATOR
RECOMMENDER AGENT
TRANSACTION PROCESSOR
DATA INTERCHANGE
CRYPTOGRAPHY
BROWSER SHARING
MARKET BASKET
PERSONAL DATA
CUSTOMER SATISFACTION
SEARCH BEHAVIOR
EFFECTIVENESS OF PROMOTIONS
13
The Electronic Supply Chain
SOURCE: A. BIFFI, PF. CAMMUSONE
Supplier
Plan
Customer Customer’sCustomer
Make DeliverSource Make DeliverMakeSourceDeliver SourceDeliver
(internal or external)
(internal or external)
Your Company
Supply Chain Operations Reference Model
Plan
Source Make Deliver
Suppliers’Supplier
CORPORATEBOUNDARIES
Source
GOODS MONEY
14
Bricks v. Clicks Digital Divide
SOURCE: NUMA-Q (IBM)
BRICKS
CLICKS
DATA-POOR
DATA-RICH
15
Business Driver 1
Find Customers Acquire Customers Inform Customers Fulfill Customer Request Retain Customers Service Customers
Mass competition Increased revenue Customer retention Profitable relationship
management Efficient & effective
business practices
16
Business Driver 2
Demand management Supply Chain
Management Execution Distribution / Logistics Demand fulfillment Service & maintain
Global competition Increased throughput Customer responsiveness Inventory reduction Efficient & effective
process Return on assets
17
New Business Modelfor Virtual Asia
•Mass production
•Effective use of capital
•Improved efficiency
•Internal focus
FromFrom
•Mass customization
•Effective use of knowledge
•Reducing time to market
•Customer-centric
To
18
Mass Personalization Treating each user as an individual
– key is INFORMATION How to acquire and store information about customers
– Cookies– Question and response– Clickstream analysis
How to use the information effectively Personalization technology Customer relationship management
– real v. cyber world
19
eCommerce Technology
Internet • Access security Mobile technologies • Cryptographic security Web architecture • Search engines Data interchange • Data mining Multimedia • Intelligent agents Databases
20
eCommerce Requirements
Ship Notices
Bills of Lading
Electronic PaymentsPurchase Orders
Invoices
RFQs Catalogs
Quotations
Letters of Credit
21
IT Standard Glocalization
Local requirements Global requirements Take care of
Multiracial, Multicultural & Multilingual issues
Glocal IT Standards
22
End of Presentation
Terima kasih.....
THANK YOU...