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8/16/2019 Glossary Tourism
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Nr. English term Romanian term English explanation Romanian explanation
1.Adventure travel Turism de aventură
Activity holidays that contain an element of
personal challenge, through controlled risk, daring
and/or excitement, often in an inaccessible
(wilderness) environment. Examples include
caving, hang gliding, rock climbing, safaris, white
water rafting.
urismul de aventur! prespune, de cele mai
multe ori, vi"itarea unei regiuni
aproapeneafectate de impactul uman,
efectuarea unui efort fi"ic relativ mare #i
asumarea unor riscuri mai mari. $aracteristicile
unui produs de turism de aventura % are un
anumit factor de risc& pentru a'l practica,
trebuie ca turistul s! dispun! de anumite
ndemn!ri specifice&
se desf!#oar! n "one mai pu*in accesibile.
2.All inclusive
All inclusive, totulinclus
+enoting or relating to a holiday in which all or
most meals, drinks, and activities are included in
the overall price.
egimul de masa all inclusive contine%
pensiune completa (cele - mese principale),consumul anumitelor bauturi (bauturi alcoolice
si nealcoolice autohtone), posibilitati de sport si
divertisment, precum si programe pentru copii.
a ca"arile cu regim all inclusive, clientii
primesc o bratara, care le da dreptul de a
beneficia de aceste servicii. erviciile de all
inclusive difera de la un hotel la altul.
3. Bed and Brea!ast"BB# $a%are cu mic de&un
Overnight accommodations, usually in a
private home or boarding
house, with a full American-style
breakfast included in the rate.
$a"are i mic de0un ' un serviciu oferit deș
hoteluri, pensiuni i alte alte tipuri de ca"are,ș
constnd n oferirea de ca"are i servireaș
micului de0un
'. $harter $ursă specială "la unpre redus#,ț (nchiriere, charter
he hire by contract of the whole or
part capacity (part charter) of an aircraft, ship,
train or bus& when several operators share a
charter, this is known as split charter. ingle or
several one'off arrangements are known as ad hoc
Avion, autocar sau chiar si tren, inchiriat de
catre o agentie de turism touroperatoare pentru
efectuarea unei calatorii in afara curselor
regulate.
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charters, regular 0ourneys contracted for as
series charters& in the case of time charter an
operator has an exclusive use of the vehicle
throughout the period of the charter. 1n travel and
tourism chartering has assumed a particular significance in connection with inclusive tours by
air, which were responsible for much
of the growth of international travel/tourism
following the econd 2orld 2ar.
). $hec*in +nregistrare la hotel,sau timpul (nainte de%or
3rocedure for registration of guests on
arrival in hotels and other accommodation
establishments, commonly by signing a
register.
3rocedure for passengers completing
airline formalities before flight departure,
also sometimes applicable in other forms
of transport.
a aeroport% interval de timp stabilit de
compania de "bor in care pasagerii trebuie sa
indeplineasca formalitatile de predare baga0e,
pre"entare documente de calatorie, si intrare in
"ona dedicata numai pentru calatori (fara
insotitori) din aeroport . impul de deschidere
si inchidere pentru check'in si imbarcare
varia"a de la aeroport la aeroport, astfel incat
este important sa aflati care sunt intervalele
stabilite de aeroportul dvs. local pentru a putea
a0unge acolo in timpul util pentru "borul dvs.
+aca nu reusiti sa a0ungeti la ghiseul de check'
in in timpul stabilit, veti pierde "borul.
$ompaniile de "bor nu isi asuma nici o
responsabilitate pentru pierderile saucheltuielile suferite prin nepre"entarea in timp
la check'in.
a hotel% procedura de inregistrare a oaspetilor
la un hotel si de intrare in posesia cheilor de la
camere, care se reali"ea"a la receptie in urma
unui
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4.voucher (in ca"ul procurarii biletelor printr'o
agentie de turism) si pasaport/$1,
5.re"ervare (in ca"ul re"ervarii individuale) si
pasaport/$1
-.cu pasaport/$1 si bani cash sau card de credit.1n unele ca"uri exista posibilitatea de a
beneficia de early check in, adica la primirea
camerelor inaintea orelor stabilite de hotel 6 in
functie de locuri disponibile
-.$hec*out
ra de plecare "din
hotel#, control
3rocedure for guests vacating their rooms and
settling their accounts in hotels and other
accommodation establishments. he term is
sometimes also applied to the desk or counter
where accounts are settled.
a aeroport% procedura de verificare a
documentelor de calatorie, la sosirea la
destinatie, dupa intrarea in posesia baga0elor si
parasirea aeroportului
a hotel% procedura de a preda camerele si
parasirea hotelului. 1n unele ca"uri,contra cost
si in funvtie de disponibilitati puteti benefica de
late check out, adica de prelungirea se0urului cu
7 "i.
/.$ultural tourism Turism cultural
1n a narrow sense, special interest holidays
essentially motivated by cultural interests, such as
trips and visits to historical sites and monuments,
museums and galleries, artistic performances and
festivals, as well as lifestyles of communities. 1n a
broad sense, including also activities with a
cultural content as parts of trips and visits with a
combination of pursuit.
3resupune vi"itarea, n scopul satisfacerii
nevoilor culturale #i spirituale, a monumentelor
de art! #i arhitectur!, locurilor istorice,
mu"eelor, galeriilor de art!. urismul cultura,
prin natura motivelor sale, prin locul de
desf!#urare #i modul de organi"are, seintegrea"! celui urban #i se interferea"! 6 n
acest perimetru 6 cu cel de loisir #i cel de
afaceri. 3rodusul turistic cultural se constituie
prin sinte"a a dou! grupe distincte de elemente%
cele culturale 6 dorin*!, obiectiv, ghid #i cele
turistice 6 mi0loace de transport, de primire, de
g!"duire #i de alimenta*ie.
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0. estination estinatie turistica
$ountries, regions, towns and other areas which
attract tourists, are main locations of tourist
activity, and tend to account for most of tourists8
time and spending. hey are the mainconcentration of tourist attractions,
accommodation and other tourist facilities and
services, where the main impacts of tourim'
economic, social, physical' occur.
+estinatia repre"inta, locul sau spatiul
geografic unde un vi"itator sau un turist se
opreste fie pentru o noapte de ca"are, fie pentru
o perioada de timp, sau punctul terminal al
vacantelor turistilor, indiferent daca eicalatoresc n scop turistic sau de afaceri.
+estinatia constitute legatura catali"atoare ce
uneste, mentine si propulsea"a toate sectoarele
industriei turistice, respectiv transportul,
ca"area, alimentatia si agrementul, fiind un
element complex si specific turismului.
.omestic tourism Turism domestic
ravel or tourism by residents of a country to
other areas within the same country, as distinct
from international tourism. esident aliens are
treated as residents in travel and tourism statistics.
Activit! ile (c!l!toria) unui vi"itator resident nț
ara de referin ! fie ca parte a unei c!l!toriiț ț
turistice interne,fie ca parte a unei c!l!torii
turistice n exterior (str!in!tate).1. Ecotourism Ecoturism Ecologically sustainable trips and visits to en0oy
and appreciate nature, which promote
conservation, have low visitor impact, and include
involvement of local population. 1t generally
focuses on small'scale activities in well'defined
areas, often under some designated form of
protection, and on retention of the local traditional
economy as a ma0or employer.
Ecoturismul este v!"ut ca o form! de turism
alternativ #i trebuie s! includ! spre definire
urm!toarele elemente% a. produsul are la ba"!
natura #i elementele sale& b. managementul
ecologic n slu0ba unui impact minim& c.
contribu*ie la conservare& d. contribu*ie la
bun!starea comunit!*ilor locale& e. educa*ie
ecologic! Astfel ecoturismul poate fi definit%
9... forma de turism cu cel mai sc!"ut impactasupra naturii, ce contribuie la prote0area
speciilor #i habitatelor lor fie direct prin
conservare fie indirect prin generarea de
resurse financiare pentru comunit!*ile locale
suficiente pentru a le determina pe acestea s! le
aprecie"e valoarea #i n consecin*! s! le
prote0e"e ca surse de venit.: (;oodwin, 4
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sau 9... forma de turism durabil la ba"a c!ruia
stau resursele naturale, care se concentrea"! n
special asupra aprecierii #i cunoa#terii naturii #i
care se bucur! de un management etic de
impact redus, opus consumului, orientat n asus*ine comunitatea local! (la nivel de control,
beneficii #i dimensiune).
11. Excursionist "orsame*da4 visitor#
Excursionist,vi%itator pe durataunei5aceleia i %ileș
A visitor (domestic, inbound or outbound) is
classified as a same'day visitor (or excursionist) if
his/her trip does not include an overnight stay.
>n vi"itator (domestic, de intrare sau de ie ire)ș
c!l!toria c!ruia nu include nici o noapte de
sta ionare.ț
12.6amiliari%ation trip
$alatorie de!amiliari%are
rip commonly arranged by tourist boards and
similar organi"ations for 0ournalists, tour operators
and travel agents in generating areas to visit
destinations and to become ac?uainted with their
attractions, facilities and services. hese trips, popularly known as fam trips, may be viewed as
part of sales promotion and as one of the
facilitation techni?ues used by tourism
organi"ations to assist the tourism industry. hey
also have a public relations role in providing
opportunities for influencing communication and
distribution channels for travel and tourist
products and through them ultimately potential
customers. hey are also referred to as educationaltrips or educationals, and as agency tours.
epre"inta o calatorie de familiari"are cu
destinatia, o calatorie in care, practic, agentii de
turism au oca"ia sa descopere direct o
destinatie, sa inteleaga pe propria piele
atmosfera acesteia, sa ii vi"ite"e principalele
atractii turistice si sa teste"e personal serviciile
turistice. Experienta personala ofera sansa de a
recomanda cu incredere si entu"iasm clientilor,
cele mai potrivite servicii si activitati intr'o
anumita destinatie.
13.6ull oard 7ensiune completa
An arrangement in which all your meals are
provided at the hotel or rooms that you are paying
to stay in
Aceasta cuprinde servicii de masa% toate cele
trei mese principale% mic de0un, pran" si cina.
@u sunt incluse bauturi acloolice sau
nealcoolice, sau alte servicii.
1'. 8round operator"9nound provider#
perator local A person or organi"ation providing local servicesfor tourists at destinations, such as hotel transfers,
3erson or firm that provides ground services
(such as accommodation, sight seeing, local
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car hire (rental) and sightseeing also known as%
ground handling agent, incoming tour operator, or
destination management company according to
the scope of its functions and services, which may
include, e.g., arrangements for conferences andexhibitions.
transportation) to arriving passengers. Also
called purveyor.
1).:al! oard emipensiune
A hotel rate that includes accommodation,
breakfast and dinner, but no meal at lunchtime.
ermen folosit de c!tre agen*iile de turism #i
agen*ii de turism, ceea ce nseamn! c!, pe lng!
oferta de ca"are vi"itatorul va mai beneficia de
dou! mese% micul de0un si una din cele doua
mese principale, de obicei% cina. 3rogramele
cu demipensiune incep de regula cu cina din
"iua sosirii si se incheie cu micul de0un din "iua
plecarii. >neori masa se pierde din cau"a sosirii
tar"ii sau plecarii la ore matinale.
1-.:eritage tourism
Turism depatrimoniu
pecial interest tourism with a particular focus on
visits to heritage attractions.
urismul de patrimoniu este o ramur! a
sectorului turismului orientat! spre patrimoniul
cultural al destina iei turistice. Aceasta poate fiț
o c!l!torie cu scopul cunoa terii locurilor, aș
artefactelor i a activit! ilor care repre"int! nș ț
mod autentic trecutul unei popula ii. urismulț
de patrimoniu poate cuprinde resursele
culturale, istorice sau naturale.
1/. 9nound tourism Turism de intrare ourism to a given country by residents of theother countries
Activit! ile desf! urate de un vi"itator non'ț șre"ident ntr'o ar! de referin ! n urma uneiț ț
c!l!torii de turism de intrare.
10.9nternal tourism Turism intern
rom the point of view of a country, comprises for
statistical purposes domestic tourism plus inbound
tourism, e.g., rench residents8 and foreign
visitors8 tourism in rance.
$uprinde turismul domestic i turismul deș
intrare, adic! activit! ile re"iden ilor i ale non'ț ț ș
re"iden ilor ntr'o ar! de referin ! ca p!r i aleț ț ț ț
c!l!toriilor domestice sau turistice
interna ionale.ț
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tradi?ionale turistice,destina ii neoi nuiteț șsau mai pu ințcunoscute
pathC.
2).utound tourism Turism de ie ireș
ourism by residents of a given country to other
countries
$uprinde activit! ile unui vi"itator re"ident nț
afara !rii de referin !, fie ca parte a uneiț ț
c!l!torii turistice de ie ire, fie ca parte a uneiș
c!l!torii domestice.
2-.verooing
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capital cities tend to be the largest and the most
prosperous resorts in their countries, especially for
international tourists. 1n the >A and the
$aribbean, also a holiday hotel providing
extensive entertainment and recreation facilities.
3. Return ticet@Round trip ticet
Bilet dus*intors, tur*retur
A ticket for travel to a place and back again.+ocument de transport corespun"ator calatoriei
dus'intors.
31.
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"ticet, passenger# loc "ilet, pasager#
relation to a would'be
passenger without a reservation taking a
chance and waiting for a seat to become available&
hence standby passenger, also standby fare, a
reduced fare available for standby passengers on
some routes.
pasagerilor sa astepte pana la ultimul moment
pentru a vedea daca exista un loc liber in avion.
3asager/turist fara re"ervare care isi incearca
norocul asteptand pana in ultimul mament
eliberarea unui loc& de aici, biletele fara
re"ervare, tarif pentru pasageri fara re"ervare.
3).
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de calatorii individuale sau in grup organi"at.
3/. Tour operator "utound provider#
Agen ie de turismțtouroperatoare,operator de turism,tur*operator
A person or organi"ation buying individual travel
services (such as transportation and
accommodation) from their providers (such as
carriers and hotels) and combining them into
package of travel& the tour is sold with a mark'up
to the public directly, or through intermediaries.
Although sometimes described as a wholesaler, a
tour operator, in fact, a manufacturer of travel
products, whose activities may be compared to
those of others principally assembling product
components, such as motor car manufacturers or,
indeed, book publishers.
3ersoana sau organi"atie ce cumpara servicii
individuale de calatorie (transport si ca"are) de
la producatorii lor (companii de transport sau
hoteluri) si care le combina intr'un pachet
(KtourK), vandut cu un comision direct clientilor
prin intermediari. +esi pre"entat, in mod u"ual,
ca un angrosist, un tur'operator este, de fapt, un
reali"ator de produse turistice, ale carui act.
30. Tourismaccommodation
$a%are turistică
Any facility that regularly (or occasionally)
provides overnight accommodation for tourists.
ourism accommodation is divided into two main
groups% collective tourism establishments and
private tourism accommodation.
tructura de primire turistica cu functiuni de
ca"are turistica ' orice constructie sauamena0are, care furni"ea"a in mod permanent
sau se"onier serviciul de ca"are si alte servicii
specifice pentru turisti (ex % hoteluri, hoteluri'
apartament,
moteluri, hosteluri, vile turistice,
cabane, bungalouri, sate de vacanta,
campinguri, apartamente sau camere de
inchiriat, nave fluviale si maritime, pensiuni
turistice si pensiuni agroturistice).3. Tourism industr4 9ndustria turismului erm to describe firms and establishments
providing attractions, facilities and services for
tourists. Economic activities are normally grouped
into industries according to their products. As
tourists use a range of attractions, facilities and
services, they are customers of a number of
industries as conventionally defined. hose
G ramur! a economiei na*ionale, cu func*ii
complexe, ce reune te un ansamblu de bunuri iș ș
servicii oferite spre consum persoanelor care
c!l!toresc n afara mediului lor obi nuit pe oș
perioad! mai mic! de un an i al c!ror motivș
principal este altul dect exercitarea unei
activit!*i remunerate n interiorul locului vi"itat
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significantly dependent on tourists for their
business, such as hotels and tour operators, are
sometimes called tourism'related industries. o
the extent to which they supply tourist rather than
local and neighborhood markets, they make up a
tourism industry, that part of the economy which
has a common function of meeting tourist needs
'.Tourism trip $alatorie turistică
here is no generally accepted definition of a trip
and the term tends to be defined for particular
purposes by reference to such criteria as distance,
duration and purpose. E.g., tatistics $anada and
ourism $anada use a minimum distance of IL
km (ML miles), > Hureau of $ensus and >
ravel +ata $enter 4=L km (4LL miles)& in >N
surveys a stay of one or more nights away fromhome for most purposes tends to be the definition
of a tourist trip, and round trips lasting at least -
hours are used to define day trips and visits.
G c!l!torie scurt! efectuat! de un vi"itator
avnd un scop touristic.
'1. Tourist "or overnightvisitor#
Turist "vi%itatorpeste noapte#
A visitor (domestic, inbound or outbound) is
classified as a tourist (or overnight visitor), if
his/her trip includes an overnight stay.
>n vi"itator (domestic, de intrare sau de ie ire)ș
este clasificat ca turist (vi"itator peste noapte)
dac! c!l!toria sa include cel pu in o noapte deț
sta ionare.ț
'2.Tourist !los 6lux turistic
ourist flow is a flows or spatial interaction
between places, with the destination area
containing a surplus of a commodity and the
generating area having a demand for a commodity.
1t influenced by a variety of push and pull factors.
he study of tourist flows can be very important
because by understanding the travel movement,
government or the private sector can create a new
marketing strategic to attract more tourists.
otalitatea persoanelor care calatoresc in scop
turistic dintr'o "ona de emisie spre o "ona
receptoare& delimitarea acestor curente pre"inta
interes mai ales la nivel international, din
ratiuni economice si statistice.
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'3. Tourist Trap$apcană turistică,punct de atrac iețturistica
An establishment or group of establishments that
has been created or re'purposed with the aim of
attracting tourists and their money. he prices are
high to take advantage of the tourists who don8t
know where else to go. ourist traps are located
near the ma0or hotels. ourist traps will typically
provide services, entertainment, souvenirs and
other products for tourists to purchase.
2hile the term may have negative connotations
for some, such establishments may be viewed by
tourists as fun and interesting diversions.
$apcanele turistice ofera de obicei servicii,
divertisment, suveniruri toate derivate dintr'o
tema generala atribuita locatiilor rescpective.
>neori pre urile sunt exagerate i se face au" deț șnaivitatea turi tilor.ș
$hiar daca termenul poate avea o conotatie
negativa pentru unii, turisti agrea"a astfel de
locatii .
''. TouristCvisitorattraction
Atractie turistica
Elements of the tourist product which attract
visitors and determine the choice to visit one placerather than another. Hasic distinctions are between
site attractions (e.g., climatic, scenic, historical)
when the place itself is the ma0or inducement for a
visit and event attractions (e.g., festival, sporting
events, trade fairs) when the event staged is the
larger factor in the tourist8s choice than the site&
often the site and the event together combine to
determine the tourist8s choice. Another distinction
is between natural and man'made or built
attractions, as between beaches and heritages
towns.
Atractiile repre"inta unii dintre principalii
factori motivanti ai unor deplasari n scopuri
turistice, iar, adesea, pot fi considerate chiar ca
fond esenta produsului turistic. G atractieturistica (sau pentru vi"itatori) este o trasatura
distincta a unei "one, care poate fi un loc de
desfasurare a unor activitati ori un centru ce are
urmatoarele caracteristici% si propune sa atraga
vi"itatori/vi"itatori de o "i din rndul populatiei
re"idente si din rndul turistilor si este
administrata n acest scop& asigura o experienta
placuta si distractiva si un mod agreabil de
petrecere a timpului liber pentru clientii sai &este de"voltata pentru a valorifica acest
potential & poate sa perceapa sau nu o taxa de
intrare pentru vi"itatori.
'). Trans!er Trans!er ervice for arriving and departing passengers to transport them between airports and
ports, air, sea and rail terminals and hotels, or
between transport terminals, provided by carriers,
erviciu constand in transportul calatorilor de
la o gara, aerogara, autogara, port sau aeroport,
la un hotel si viceversa& in general, intelegem
prin transfer nu numai transportul, ci ansamblul
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hotels or other operators, usually free between
airport terminals, as hotel courtesy service or as
part of an inclusive tour.
de servicii necesare (asistenta turistica,
baga0ist, etc.).
'-.Transit traveller $alator (n tran%it
1n broad terms, a traveller passing through a
location, which is not his/her ultimate destination.
1n international travel, commonly defined for
technical reasons
as one who does not formally enter the
country, such as an air passenger remaining in a
designated area of the air terminal or ship
passenger not permitted to disembark& this may
but need not be the definition used in particular
tourism statistics. or countries with extensive
land frontiers such as Austria, the $"ech and
lovak epublics and wit"erland,transit traffic by road often represents a high
proportion of visitors with a significant
expenditure in transit.
3ersoana care traversea"a o tara sau o "ona,
fara a efectua opriri in scopuri turistice pe
teritoriul respectiv.
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'/.Travel agenc4 Agen ie de turismț
An organi"ation selling travel services (such as
transportation, accommodation and inclusive
tours) on behalf of principals (such as carriers,
hotels and tour operators) for a commission. ost
travel agents also normally provide ancillary
services, such as obtaining passports and visas,
traveler8s che?ues (traveler8s checks), currencies
and travel insurance. he principal functions of
the travel agency are those of a retailer' to provide
access for a principal to the market and to provide
a location for the customer to buy travel services.
ocietate comerciala al carei principal obiect de
activitate este comerciali"area unor produse sauservicii turistice. Agentia de turism are doua
roluri, actionand atat pentru consumatori, prin
anga0amentele turistice pe care le face, cat si ca
agent pentru firmele care ii furni"ea"a serviciile
(agentii tur'operatoare, companii aeriene,
hoteluri etc.).
'0.Travel agent Agent de turism
he individual who sells travel services, issues
tickets and provides other travel services to the
traveler sat the retail level.
Gperator economic avnd ca obiect de
activitate organi"area #i comerciali"area
serviciilor #i/sau a pachetelor de servicii turistic
n calitate de intermediar ntre prestatorul de
servicii turistice #i consumatorul final.
'. Travel pacage,pacage*holida4
7achet touristic,pachet de serviciituristice
;enerally, a combination of two or more elements
sold as a single product for an inclusive price, in
which the costs of the individual product
components are not separately identifiable. 1n
travel and tourism, the term is used as a popular synonym for inclusive tour or package tour.
1nclusive our (1) is a package of transport,
accommodation and possibly other travel services
such as sightseeing, sold as a holiday for an
inclusive price, which is usually significantly
lower than could be obtained by the customer
Gferta speciala de produse si servicii oferite de
un hotel pentru a creste van"arile (ca"are,
alimenta*ie, transport, tratament balnear,
agrement, etc). +eosebim% K2eekend
packagesK, KFoneymoon packagesK, Kport packagesK etc. >n pachet tipic poate sa includa
servicii de ca"are, masa, folosind detinatorilor
pentru recreatie. 1mportant% ele sunt oferite la
un pret specia. 1n general, sunt combinatii intre
doua sau mai multe elemente, vandute ca un
singur produs la un pret in care costul fiecarui
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booking the individual elements separately.
component nu este separat identificat. 1n
turism, termenul este folosit ca sinonim pentru
:inclusiv tourC.
).ouchers oucherul turistic
orms or coupons provided to a traveler who
purchases a tour that indicate
that certain tour components have been prepaid.
Oouchers are then exchanged for tour components
like accommodations, meals, sightseeing, theater
tickets, etc. during the actual
trip.
+ocument specific turismului individual #i
grupurilor mici care const! ntr'un nscris emis
de agen*ia de voia0 partener!, con*innd%
numele turistului, perioada de se0ur #i serviciile
turistice comandate. +e regul!, pe verso sunt
imprimate o serie de condi*ii (booking
conditions), pe ba"a c!rora se vnd serviciile
turistice clientului. Agen*ia de voia0 partener!
recunoa#te voucherul pe care l emite drept o
garan*ie de plat!, care trebuie s! fie onorat! n
conformitate cu sumele #i termenele convenite.