Mini Project Report Mini Project Report

In In

Enterprise Resource PlanningEnterprise Resource Planning

To study the functions of To study the functions of

different department different department

&&

the organization structurethe organization structure

OfOf

Goa Sahakar BhandarGoa Sahakar Bhandar

Under The Guidance OfUnder The Guidance Of

Miss Liana AntaoMiss Liana Antao

M.E.S College of Arts & CommerceM.E.S College of Arts & CommerceZuarinagar, Goa.Zuarinagar, Goa.

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20102010

We declare thatWe declare that “ “this project report has been prepared by us and it has not this project report has been prepared by us and it has not

been previously formed the basis for the award of any degree or diploma or been previously formed the basis for the award of any degree or diploma or

similar titlessimilar titles”.”.

Roll noRoll no PR No.PR No. Names Names SignatureSignature

SC08302SC08302 Nikhil Alvares Nikhil Alvares

SC08306SC08306 Simon Correia Simon Correia

SC08318SC08318 Lilesh Honnavarkar Lilesh Honnavarkar

SC08320SC08320 Prashant KambliPrashant Kambli

SC08326SC08326 Kiran NaikKiran Naik

Semester: IVSemester: IVYear: 2010Year: 2010Name of College: MES College of Arts and Commerce, Zuarinagar.Name of College: MES College of Arts and Commerce, Zuarinagar.

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DECLARATION

ACKNOWLEDGEMENTACKNOWLEDGEMENT

We hereby take the opportunity to express our deep sense of gratitude to allWe hereby take the opportunity to express our deep sense of gratitude to all

those who gave their wholehearted cooperation in the completion of ourthose who gave their wholehearted cooperation in the completion of our

project. project.

First of all we acknowledge our thanks to our guide Miss Liana Antao who hasFirst of all we acknowledge our thanks to our guide Miss Liana Antao who has

extended for her timely guidance, assistance and encouragement which hasextended for her timely guidance, assistance and encouragement which has

enabled us to plan and complete our work.enabled us to plan and complete our work.

We extend our gratitude to our HOD Shri Sandeep M. Kadam who has alwaysWe extend our gratitude to our HOD Shri Sandeep M. Kadam who has always

been a source of enlightenment for us in assisting and supporting during thebeen a source of enlightenment for us in assisting and supporting during the

course of our project.course of our project.

We also express our sense of gratitude to our Principal Dr. Rajiv Hajirnis, ViceWe also express our sense of gratitude to our Principal Dr. Rajiv Hajirnis, Vice

Principal Dr. R.B.Patil who have been always encouraging in all our efforts.Principal Dr. R.B.Patil who have been always encouraging in all our efforts.

We wonder how we could have presented such an authentic andWe wonder how we could have presented such an authentic and

comprehensive report without the immense information imparted to use bycomprehensive report without the immense information imparted to use by

the authorities of Goa Sahakar Bhandar, Vasco-Da-Gama who was very cothe authorities of Goa Sahakar Bhandar, Vasco-Da-Gama who was very co

operative and willing to help us in out venture. operative and willing to help us in out venture.

The Project groupThe Project group

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CERTIFICATE

This is to certify that the project report is a record of

work done by the candidate himself /herself during the

period of study under my guidance and that to the best

of my knowledge it has not previously formed the basis

of the award of any degree or diploma in Goa university

or else where.

Date: Guide-Liana Antao Place: Department of IT

M.E.S College of Arts &Commerce

Zuarinagar, Goa

ContentsContents

Sr. No Content Pg. No1. Objectives

2. Introduction

3. Business Of Goa Sahakar Bhandar

4. Requirement Analysis

5. Business Process Diagrams

6. Conclusion

7. Bibliography

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Introduction toIntroduction to Goa Sahakar BhandarGoa Sahakar Bhandar

Goa Sahakar Bhandar is a Goan supermarket situated in Vasco-Goa Sahakar Bhandar is a Goan supermarket situated in Vasco-Da-Gama, whose main head office is in Panjim. It was establishedDa-Gama, whose main head office is in Panjim. It was established in 1957. It also has business in other parts of Goa. in 1957. It also has business in other parts of Goa. The business of Goa Sahakar Bhandar is to provide good The business of Goa Sahakar Bhandar is to provide good products, from quality suppliers, to the customers so that there products, from quality suppliers, to the customers so that there can be more demand from customer side and better earning for can be more demand from customer side and better earning for the company. They sell products, all products at a low price that the company. They sell products, all products at a low price that is less then the market value, so that the customers can spend is less then the market value, so that the customers can spend their income in a more reliable manner. Their main aim is to their income in a more reliable manner. Their main aim is to provide customer satisfaction in the best possible way. They offerprovide customer satisfaction in the best possible way. They offer different schemes to customers or discounts on many products different schemes to customers or discounts on many products through the way of discounts coupons, scratch cards etc. They through the way of discounts coupons, scratch cards etc. They provide products to customers as soon as launched in market, provide products to customers as soon as launched in market, which are newly introduced so that people don’t have to wait for which are newly introduced so that people don’t have to wait for a long time to buy the products. There can be no complaints froma long time to buy the products. There can be no complaints from the customers about duplication of goods, because the products the customers about duplication of goods, because the products sold are branded ones directly supplied from trusted suppliers of sold are branded ones directly supplied from trusted suppliers of companies.companies.The middle class people have an advantage of saving their The middle class people have an advantage of saving their income for their use as the prices are low as compared to prices income for their use as the prices are low as compared to prices of goods in market. Therefore it provides better facilities. of goods in market. Therefore it provides better facilities. Customer are therefore benefited. Customer are therefore benefited.

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GOA BUSINESS OFGOA BUSINESS OFGOA SAHAKAR BHANDARGOA SAHAKAR BHANDAR

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Business Modules in Goa Sahakar Bhandar [include only your business modules drawn in flowcharts]

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Strategic &Operational

Planning

Manufacturing

MaterialsManagemen

t

Quality Management

Sales &Distribution

MaintenanceManagement

LogisticsManagement

HumanResources

Finance

ERPSystem

REQUIMENT ANALYSIS

Business Organization, Roles and Responsibilities.Manager: Manager plays a very important role in business processes. He has to control the overflow of information for smooth running of transactions. He acts as a controller of departments. He manages all the steps involved in all the processes. He acts as a head upon whom the things are binding. Customer: Customer is an important person in business process. In a business goods are manufactured which are then sold to customers. They play a very important role. As they are the source from which the business earns. They purchase products and provide money through which business can continue. Goa Sahakar Bhandar conducts customer royalty programs through which they provide offer, discounts etc. It is the responsibility of customers to pay the money for the purchase they make. Customer should be given full attention. Suppliers: Suppliers also play a very important role in business. They supply goods to the supermarkets for further business. It’s their responsibility to supply goods mentioned in the list provided by the manager of purchase department. Goods should be proper, in relation to quality, quantity etc. It’s their responsibility to deliver goods in time, because customers come and go, so transactions take place at a rapid speed. Staff Members: Staff members are the workers working in the company. They follow the steps mentioned by the manager. They should be quite polite, friendly etc with their customers. It’s their responsibility to keep the work going for better running of business.

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[Explain functions of each department.Department mentioned in flowcharts].Different Departments:-Different Departments:-

HR department HR department

Marketing departmentMarketing department

Sales departmentSales department

Purchase departmentPurchase department

Accounts department Accounts department

Production departmentProduction department

Stores departmentStores department

Dispatch departmentDispatch department

Quality Control departmentQuality Control department

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Symbols used for Business Process Flowcharts

I) Process / Operation Symbols

SymbolSymbol Name

Symbol Description

Process

Show a Process or action step. This is the

most common symbol in both process

flowcharts and business process maps.

Predefined

Process

(Subroutine)

A Predefined Process symbol is a marker for

another process step or series of process

flow steps that are formally defined

elsewhere. This shape commonly depicts

sub-processes (or subroutines in

programming flowcharts). If the sub-process

is considered "known" but not actually

defined in a process procedure, work

instruction, or some other process flowchart

or documentation, then it is best not to use

this symbol since it implies a formally

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defined process.

Alternate

Process

As the shape name suggests, this flowchart

symbol is used when the process flow step

is an alternate to the normal process step.

Flow lines into an alternate process flow

step are typically dashed.

II) Branching and Control of Flow Symbols

SymbolSymbol Name

Symbol Description

FlowLine

(Arrow,Connec

tor)

Flow line connectors show the direction

that the process flows.

Terminator

(Terminal

Point, Oval)

Terminators show the start and stop

points in a process. When used as a Start

symbol, terminators depict a trigger

action that sets the process flow into

motion.

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Decision

Indicates a question or branch in the

process flow. Typically, a Decision 

flowchart shape is used when there are 2

options (Yes/No, No/No-Go, etc.)

Connector

(Inspection)

Flowchart: In flowcharts, this symbol is

typically small and is used as a Connector

to show a jump from one point in the

process flow to another. Connectors are

usually labeled with capital letters (A, B,

AA) to show matching jump points. They

are handy for avoiding flow lines that

cross other shapes and flow lines. They

are also handy for jumping to and from a

sub-processes defined in a separate area

than the main flowchart.

Off-Page

Connector

Off-Page Connector shows continuation of

a process flowchart onto another page.

When using them in conjunction with

Connectors, it's best to differentiate the

labels, e.g. use numbers for Off-Page

Connectors and capital letters for

Connectors

Merge

(Storage)

Flowchart: Shows the merging of

multiple processes or information into

one.

Extract

(Measurement

)

Flowchart: Shows when a process plits

into parallel paths. Also commonly

indicates a Measurement, with a capital

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'M' inside the symbol.

Or

The logical Or symbol shows when a

process diverges - usually for more than 2

branches. When using this symbol, it is

important to label the out-going flow lines

to indicate the criteria to follow each

branch.

Summing

Junction

The logical Summing Junction flowchart

shape is shows when multiple branches

converge into a single process. The

merge symbol is more common for this

use, though. This symbol and the Or

symbol are really more relevant in data

processing flow diagrams than in process

flowcharts.

III) Input and Output Symbols

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SymbolSymbol Name

Symbol Description

Data

(I/O)

The Data flowchart shape indicates

inputs to and outputs from a process.

As such, the shape is more often

referred to as an I/O shape than a

Data shape.

Document

Pretty self explanatory - the

Document flowchart symbol is for a

process step that produces a

document.

Multi-

Document

Same as Document, except, well,

multiple documents. This shape is

not as commonly used as the

Document flowchart shape, even

when multiple documents are

implied.

IV) File and Information Storage Symbols

SymbolSymbol Name

Symbol Description

Stored Data

A general Data Storage flowchart

shape used for any process step that

stores data (as opposed to the more

specific shapes to follow next in this

table).

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BUSINESS PROCESS DIAGRAMS

Business Process Diagrams: A diagram that uses graphic symbols to depict the nature and flow of the steps in a process.

Benefits of Business Process Diagrams• Promotes understanding of a process• Identifies problem areas and opportunities for process improvement• Depicts customer-supplier relationships

[ business process flowcharts should be drawn. Using autoshapes->flowcharts sysmbols in Microsoft Word]

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CONCLUSION

The basic objective of this project was

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BIBLIOGRAPHY

Books:ERP Demystified by Alexis Leon

Websites:

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