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Goldman Sachs Financial Services Conference December 2020

Goldman Sachs Financial Services Conference - Seeking Alpha

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Page 1: Goldman Sachs Financial Services Conference - Seeking Alpha

Goldman SachsFinancial Services Conference

December 2020

Page 2: Goldman Sachs Financial Services Conference - Seeking Alpha

2

Forward-Looking Statements; Use of Non-GAAP Financial Measures

Forward Looking Information

These materials include “forward-looking statements” as that term is defined in the Private Securities Litigation Reform Act of 1995. These statements are based on management’s current expectations and assumptions regarding future events or determinations, all of which are subject to known and unknown risks, uncertainties and other factors that may cause our actual results, performance or achievements, market trends, industry results or regulatory outcomes to differ materially from those expressed or implied by such forward-looking statements.

Without limiting the foregoing, the words “forecasts,” “targets,” anticipates,” “believes,” “can,” “continue,” “could,” “estimates,” “expects,” “intends,” “may,” “might,” “plans,” “projects,” “should,” “would,” “targets,” “will” and the negative thereof and similar words and expressions are intended to identify forward-looking statements. Forward-looking statements by their nature address matters that are, to different degrees, uncertain, such as statements about future financial and operating results. Actual results and outcomes may differ materially from those presented, either expressed or implied, in these materials. Important risk factors that may cause such material differences include, but are not limited to, the effects of the spread of the virus commonly referred to as the coronavirus or COVID-19 (and other potentially similar pandemic situations) and associated impacts on general economic conditions on, among other things, our customers’ ability to make timely payments on obligations, fee income revenue due to reduced loan origination activity and card swipe income, operating expense due to alternative approaches to doing business, and so forth; the Bank’s ability to meet operating leverage goals; the rate of change of interest-sensitive assets and liabilities relative to changes in benchmark interest rates; the ability of the Bank to upgrade its core deposit system and implement new digital products in order to remain competitive; risks associated with information security, such as systems breaches and failures; and legislative, regulatory and economic developments. These risks, as well as other factors, are discussed in the Bank’s most recent Annual Report on Form 10-K and Quarterly Report on Form 10-Q, filed with the Securities and Exchange Commission (SEC) and available at the SEC’s Internet site (https://www.sec.gov/). In addition, you may obtain documents filed with the SEC by the Bank free of charge by contacting: Investor Relations, Zions Bancorporation, N.A., One South Main Street, 11th Floor, Salt Lake City, Utah 84133, (801) 844-7637.

We caution you against undue reliance on forward-looking statements, which reflect our views only as of the date they are made. Except as may be required by law, Zions Bancorporation, N.A. specifically disclaims any obligation to update any factors or to publicly announce the result of revisions to any of the forward-looking statements included herein to reflect future events or developments.

Use of Non-GAAP Financial Measures:

This document contains several references to non-GAAP measures, including pre-provision net revenue and the “efficiency ratio,” which are common industry terms used by investors and financial services analysts. Certain of these non-GAAP measures are key inputs into Zions’ management compensation and are used in Zions’ strategic goals that have been and may continue to be articulated to investors. Therefore, the use of such non-GAAP measures are believed by management to be of substantial interest to the consumers of these financial disclosures and are used prominently throughout the disclosures. A full reconciliation of the difference between such measures and GAAP financials is provided within the document, and users of this document are encouraged to carefully review this reconciliation.

Page 3: Goldman Sachs Financial Services Conference - Seeking Alpha

▪ Strategic local “ownership” of market opportunities and challenges

▪ Roughly 2/3 of revenue from commercial customers

▪ High quality, granular deposit franchise

▪ 47%: Noninterest bearing deposits (avg) to total deposits

▪ 0.11%: Cost of deposits consistently among the lowest

of peers (ranked third best of peers in 3Q20)

Zions Is A Collection of Community Banks

3

Key Differentiators: Local decision-making and top-notch service, commercial banking focus, granular and low-cost deposit base

Source: S&P Global, as of 3Q20 except where noted. 1 Represents primarily brokered deposits. 2 Represents long-term debt / senior debt issuer rating, as of November 13, 2020.

Key Metrics 3Q20

Listing NASDAQ: ZION

Market Capitalization (as of 12/07/20) $7.0B

Total Assets $78.4B

Total Loans $53.9B

Total Deposits $67.1B

Common Equity Tier 1 Capital $5.8B

Common Equity Tier 1 Capital Ratio 10.4%

Zions Bancorp. Rating (S&P/Fitch/Kroll)2 BBB+/BBB+/A-

Rating Outlook (S&P/Fitch/Kroll)2 Neg / Neg / Stable

Financial Highlights

Zions’ Markets

Bank HeadquartersAverageDeposits % of Total

Zions Bank Salt Lake City $19B 29%

Amegy Houston $14B 21%

CB&T San Diego $14B 21%

NB│AZ Phoenix $6B 9%

NSB Las Vegas $6B 9%

Vectra Denver $4B 6%

Commerce Seattle $1B 2%

Brokered Deposits — $2B 3%

Zions Bancorporation Salt Lake City $66B 100%

Page 4: Goldman Sachs Financial Services Conference - Seeking Alpha

Zions Receives National and Local Recognition for Excellence

4

One of only 11 banks to have averaged 10 or more Greenwich Excellence Awards since 2009 (survey inception in 2009; Zions has averaged 14 awards per year)

4

1. One of five winning teams, 2015, Zions Bank; 2. exim.gov, April 24, 2014; 3.Readers of the San Diego Union-Tribune, August 2015, for 5 years; Orange County Register, for two years in a row; 4.Ranking Arizona, 2015

Affiliates have strong brands in their markets

1 www.americanbanker.com/news/women-in-banking-top-team-for-2019-zions-bancorp; 2 The San Diego Union-Tribune (annually #1 from 2011-2019) and Orange County Register (annually #1 from 2014-2019); 3 Fifteen annual occurrences, Ranking Arizona Magazine; 4 Las Vegas Review-Journal, Reno Magazine, Elko Daily Free Press

Business Services – Banking and Community Development – Large Business

Consistently Voted Best Bank in San Diego and Orange Counties

Top team of women bankers (2015-2019) 1

National Bank of Arizona consistently voted #1 Bank in Arizona3

Nevada State Bank consistently voted #1 Bank in Nevada4

Page 5: Goldman Sachs Financial Services Conference - Seeking Alpha

Zions’ Business Banking Reputation is Highly Ranked

Source: 2018 Greenwich Associates Market Tracking Program Nationwide. Key Competitors Include: JPMorgan, Bank of America Merrill Lynch, US Bank, Wells Fargo “Excellent” Citations are a "5" on a 5-point scale from "5" excellent to "1" poor.

Zions compares favorably to key competitors (JPMorgan, Bank of America, US Bank, Wells Fargo)

5

Middle Market Customers

(Revenues $10-500 million)

Small Business Customers

(Revenues $1-10 million)

0

10

20

30

40

50

60

70

80

90

OverallSatisfaction

Bank You Can Trust Digital ProductCapabilities

% o

f "

Exce

llen

t" C

ust

om

er C

itat

ion

s Overall Satisfaction

0

10

20

30

40

50

60

70

80

90

Satisfaction withRelationship

Managers

Satisfaction withCash Management

Specialist

Satisfaction withBranch

Customer Satisfaction With Our Bankers

0

10

20

30

40

50

60

70

80

90

Willingness toextend credit

Speed in respondingto a loan request

Flexible terms andconditions

Customer Satisfaction - Credit Process

0

10

20

30

40

50

60

70

80

90

OverallSatisfaction

Bank You Can Trust Digital ProductCapabilities

% o

f "

Exce

llen

t" C

ust

om

er C

itat

ion

s

Zions Peer Average

0

10

20

30

40

50

60

70

80

90

Satisfaction withRelationship

Managers

Satisfaction withCash Management

Specialist

Satisfaction withBranch

0

10

20

30

40

50

60

70

80

90

Willingness toextend credit

Speed in respondingto a loan request

Flexible terms andconditions

Page 6: Goldman Sachs Financial Services Conference - Seeking Alpha

0%

5%

10%

15%

20%

25%

30%

FNB

ZIO

N

PB

CT

SNV

WTF

C

HB

AN RF

FHN

KEY

JPM

USB

WFC

WA

L

ASB

BA

C

CM

A

EWB

C

FRC

FITB

BO

KF

CFG

C

$0

$5

$10

$15

$20

$25

$30

BA

C

WFC

JPM

USB

ZIO

N RF

KEY

HB

AN

SNV

PB

CT

FITB

FNB

CFG

CM

A C

FHN

EWB

C

FRC

WA

L

BO

KF

ASB

WTF

C

Zions is a Leader in Small Business Lending

Commercial Loans sized $100k - $1M

Commercial Loans sized $100k - $1M

as a percent of total commercial loans

6Note: Call report data via S&P Global, as of 2Q20; peer group shown different than typical peer group in order to show the position of the largest U.S. banks. Commercial loans includes both C&I and CRE.

Zions punches above its weight

($ billion)

Five largest U.S. banks

Page 7: Goldman Sachs Financial Services Conference - Seeking Alpha

Success Story: Summary of Paycheck Protection Program Loans

7

PPP lending success relied on Zions’ ability to link frontline bankers and borrowers with an agile technology deployment

Zions PPP Loans Approved

ForgivenessApplicationsReceived(2)

ForgivenessApplications

Approved by SBA

Number >47,000 ~16,600 ~6,800

Amount $7 billion $2.9 billion $800 million

(1) Source: Internal and S&P Global U.S. deposit market share as of 2019, including foreign banks doing business in the U.S., as well as credit unions;Source of SBA data is the SBA PPP Report. (2) Through December 3, 2020

▪ Zions ranked 9th in PPP lending and is ranked 37th in U.S. Deposit Market Share(1)

▪ Helped 47,000+ small businesses

Future Opportunity

▪ 14,000 “new to bank” PPP recipients

▪ 33,000 “existing customers” (approx. 60% deposit-only)

▪ Aggressive calling program in place to retain “new to bank” customers and expand “existing customer” relationships

▪ New treasury management digital small business offering to be a key resource

Eligible for streamlined forgiveness (<$50M): 29,000 loans representing approximately $540 million

Page 8: Goldman Sachs Financial Services Conference - Seeking Alpha

8

Success Story: Mortgage Banking

Successes amid COVID-19 pandemic: very strong mortgage revenue

2019▪ Roll-out

2020▪ Enhanced Digital Fulfillment Process▪ 86% of all applications taken digitally▪ 25% reduction in turn-time allowing

for record unit production3Q20▪ Second straight strong funding quarter with more than $920 million ($1

billion in Q2)▪ Pipeline remains strong with $1.8B at the end of Q3 – up 49% YoY▪ Second best quarter on record for applications, at $2.2 billion (1Q20 was $2.6

billion)

▪ Revenue increases for Mortgage year over year with modest increases in expenses and level staffing creates more efficient and profitable product line▪ Credit is comparable to 2019’s high quality production with FICO (avg: 765), LTV

(avg: 66%), and DTI (avg: 31%); all the same or slightly improved relative to 2019

31% 38%40%

59% 47%

3Q2019 4Q2019 1Q2020 2Q2020 3Q2020

Record YTD Funding

HFI HFS

$791 million$922 million

$7.2

$4.3

$14.0$12.9

$17.5

3Q2019 4Q2019 1Q2020 2Q2020 3Q2020

Loan Sales Revenue($ millions)

Page 9: Goldman Sachs Financial Services Conference - Seeking Alpha

We Have Furthered our Digital Capabilities Meaningfully Over the Last Several Years

9

CU

STO

MER

FIR

ST A

ND

EM

PO

WER

ING

BA

NK

ERS

Treasury Internet Banking 2.0 2018-2019$10B Demand Deposits $100MM Fee Income

Digital Business Loan Application 2019$2B Loan Balances4,000 Applications

Small Business and Consumer Digital Account Opening 2016 -2019Deposit, Credit Card, and Consumer Loans – 9 out of 10 Customer Satisfaction Score

Digital Mortgage Loan Application 2019$2.7B Fundings

10,000 Applications

A F F L U E N TC O M M E R C I A L S M A L L B U S I N E S S C O N S U M E RD

IGIT

AL

TO T

HE

CO

RE Automation Center of Excellence

138 Processes Automated

FutureCore Release 3 UnderwayDeposit System Replacement

Relationship Manager Mobile Enablement 2019-2020

Deposit Product Simplification 2018-20191.5 Million Accounts - Moving from 500 to 100 Account Types

Public Website Relaunch 2018-20193 million visits per month

Mobile Positive Pay 2019Supporting 50% of Treasury Customers

Customer Data Hub 2019-2021Master Data Management for Systems of Record

Online and Mobile Banking Replacement 2020-2021625,000 consumer accounts125,000 business accounts

FutureCore Release 1 & 2 2017-2019Consumer, C&I, and CRE Lending Core System Replacement

Page 10: Goldman Sachs Financial Services Conference - Seeking Alpha

✓ Earnings and Profitability:

▪ $1.01 diluted earnings/share compared to $0.34 in 2Q20

▪ $(0.14)/share one-time charitable contribution

▪ $0.06/share benefit from credit valuation adjustment and securities gains

▪ $277 million Pre-Provision Net Revenue

▪ $297 million Adjusted PPNR(1) when excluding the one-time $30 million charitable contribution, a 1% decrease from 2Q20

▪ $55 million provision for credit loss, down from $168 million in 2Q20

▪ $167 million: Net Income Applicable to Common, up from $57 million in the prior quarter

▪ $23 million: after-tax cost of one-time charitable contribution

▪ $9 million: after tax benefit from CVA and securities gains

✓ Capital Strength:▪ 10.4% Common Equity Tier 1 Ratio (CET1)

▪ 12.1% (CET1+Allowance for Credit Losses) / Risk-Weighted Assets

10

Third Quarter 2020 Financial HighlightsVs. 2Q20, rebound in earnings as provisions subside; loans on deferral drop more than 90%, loans 30+ days past due improves

Note: For the purposes of comparison in this presentation, we generally use linked-quarter ("LQ"), due to that being the preferred comparison for professional investors and analysts. (1) Adjusted for items such as severance, other real estate expense, pension termination-related expense, securities gains and losses and debt extinguishment costs. (2) The ACL of $917 million includes ~$2 million for PPP loans. See Appendix for GAAP to non-GAAP reconciliation tables.

✓ Credit quality (excluding PPP Loans):▪ 0.79%: ratio of NPAs+90 days past due / Loans and leases and OREO

▪ 3.4%: Classified loans / total loans

▪ 0.6%: Loans actively in deferral due to COVID-19 dropped by more than 90% from 2Q20

▪ 0.5%: Total loans delinquent by 30 days or more, down from 0.7% in 2Q20

▪ 43 basis points: net charge-offs (annualized)

▪ Increase in the allowance for credit loss (“ACL”), reflecting the continued impact on economic activity due to COVID-19

▪ ACL was $917 million2 or 1.9% of loans

▪ ACL was more than 17 quarters of NCOs at the 3Q20 level

▪ Allowance for Oil and Gas loans: 5.8% of related loans

Page 11: Goldman Sachs Financial Services Conference - Seeking Alpha

90

110

130

150

170

190

210

230

250

1H1

4

2H1

4

1H1

5

2H1

5

1H1

6

2H1

6

1H1

7

2H1

7

1H1

8

2H1

8

1H1

9

2H1

9

1H2

0

3Q20

Long-term Focus on PPNR Growth and Expense Control

Net RevenueIndexed: 1H14 = 100

11

Positive operating leverage achieved through revenue growth and expense control

Source: S&P Global. Data adjusted to account for major acquisitions. Zions results adjusted to exclude interest income from loan recoveries which were greater than $1 million, FDIC true-ups and charitable foundation contributions. Results also adjusted for items such as severance, provision for unfunded lending commitments, securities gains and losses and debt extinguishment costs.

90

110

130

150

170

190

210

230

250

1H

14

2H

14

1H

15

2H

15

1H

16

2H

16

1H

17

2H

17

1H

18

2H

18

1H

19

2H

19

1H

20

3Q20

Adjusted Pre-Provision Net RevenueIndexed: 1H14 = 100

90

110

130

150

170

190

210

230

250

1H1

4

2H1

4

1H1

5

2H1

5

1H1

6

2H1

6

1H1

7

2H1

7

1H1

8

2H1

8

1H1

9

2H1

9

1H2

0

3Q20

ZION

Peer Top Quartile

Peer Bottom Quartile

Noninterest ExpenseIndexed: 1H14 = 100

Page 12: Goldman Sachs Financial Services Conference - Seeking Alpha

Profitability

12

Efficiency and ROA improvement linked to relatively stable noninterest expense and revenue growth

Source: S&P Global. Zions’ efficiency ratio includes adjustments for items such as severance, provision for unfunded lending commitments, securities gains and losses and debt extinguishment costs, as outlined in the GAAP to Non-GAAP Reconciliation in the appendix. The ROA is calculated using reported annualized net income plus tax-effected annualized provisions for credit losses less tax-effected annualized net charge-offs, expressed as a percentage of average assets.

0.0%

0.2%

0.4%

0.6%

0.8%

1.0%

1.2%

1.4%

1.6%

1.8%

1H

14

2H

14

1H

15

2H

15

1H

16

2H

16

1H

17

2H

17

1H

18

2H

18

1H

19

2H

19

1H

20

3Q

20

ZION Peer Top Quartile Peer Bottom Quartile

Return on Assets (modified)Substitutes

Net Charge-Offs for Provisions

50

55

60

65

70

75

80

1H

14

2H

14

1H

15

2H

15

1H

16

2H

16

1H

17

2H

17

1H

18

2H

18

1H

19

2H

19

1H

20

3Q

20

ZION Peer Top Quartile Peer Bottom Quartile

Efficiency Ratio%

Excluding the $30 million charitable contribution, the efficiency ratio in 3Q20 was 58.0%

Excluding the $30 million charitable contribution, the modified ROA in 3Q20 was 1.0%

Page 13: Goldman Sachs Financial Services Conference - Seeking Alpha

12

.8%

12.1

%

10.4

%

10.3

%

10.2

%

10.1

%

10.0

%

10.0

%

9.9%

9.8%

9.8%

9.8%

9.6%

9.5%

9.3%

9.3%

9.2%

8.9%

EWB

C

BO

KF

ZIO

N

CM

A

ASB

FITB

WA

L

PB

CT

HB

AN

MT

B

CFG FR

C

FNB

KEY R

F

SNV

FHN

WTF

C

Loss-Absorbing Capital

Common Equity Tier 1 Capital Ratio(1)

13

Data as of 3Q20. Note: (1) On March 27, 2020, the federal banking agencies issued an interim final rule that gives banking organizations that implement CECL before the end of 2020 the option to reduce for two years a portion of CECL’s adverse effect on regulatory capital. As a result, we have delayed recognizing the full amount of the June 30, 2020 impact of the ACL on regulatory capital until after a two-year deferral period, which for us extends through December 31, 2021. Adjusting for that factor, Zions’ ratios in the charts above would be lower by approximately 0.14%. (2) Zions Allowance for Credit Loss to Loan Ratio excluding PPP Loans was 1.9% in 3Q20. Source: Company data and S&P Global. Total Risk-Based Capital for Zions at 3Q20 was 13.7%

Common Equity Tier 1 capital plus the allowance for credit loss is strong relative to peers

12

.8%

12.1

%

10.4

%

10.1

%

9.9% 10

.3%

10.2

%

9.8%

9.8%

9.3%

10.0

%

9.6% 10

.0%

9.5%

9.3%

9.2%

9.8%

8.9%

1.7

%

1.3

%

1.6

%

1.8

%

2.0

%

1.5

%

1.5

%

1.7

%

1.7

%

2.1% 1.

2%

1.4% 0.

9%

1.33

%

1.5%

1.5% 0.

6%

1.1%

EWB

C

BO

KF

ZIO

N

FITB

HB

AN

CM

A

ASB

CFG

MT

B RF

WA

L

FNB

PB

CT

KEY

SNV

FHN

FRC

WTF

C

CET1 Ratio ACL/RWA

CET1 Capital and Allowance for Credit Losses (2) / Risk Weighted Assets

Page 14: Goldman Sachs Financial Services Conference - Seeking Alpha

0.02

%

0.36

%

0.8

7%

0.97

% 1.26

%

1.29

%

1.35

%

1.57

%

1.59

%

1.67

%

1.80

%

2.42

% 2.76

%

2.83

%

2.85

%

3.70

%

3.89

%

4.16

%

FRC

WA

L

PB

CT

EWB

C

WTF

C

FNB

FHN

BO

KF

MTB

ZIO

N

SNV

CM

A

FITB KEY

ASB

CFG

HB

AN RF

Capital and Profitability: Two Key Lines of Defense

Net Charge-Offs (LTM) /

Common Equity Tier 1+Allowance for Credit Losses

14

Whether looking at capital coverage of loan losses, or earnings coverage of loan losses, Zions ranks superior to many peers

Source: S&P Global, As of 3Q20 (EOP for CET1, ACL and RWA). PPNR for Zions is Adjusted PPNR, excluding $30 million one-time charitable contribution in 3Q20.2.

38%

2.34

%

2.32

%

2.23

%

2.00

%

1.97

%

1.81

%

1.77

%

1.76

%

1.74

%

1.70

%

1.69

%

1.68

%

1.68

%

1.58

%

1.44

%

1.39

%

1.00

%

WA

L

BO

KF

MT

B RF

HB

AN

EWB

C

WTF

C

FRC

ZIO

N

FITB

FNB

CFG

PB

CT

FHN

KEY

SNV

CM

A

ASB

Pre-Provision Net Revenue less Net Charge Offs /

Risk Weighted Assets

(Annualized)

Page 15: Goldman Sachs Financial Services Conference - Seeking Alpha

15

Strong concentration of granular retail and small business deposits; small businesses are net contributors of stable deposits

NonInterest Bearing Deposits

46.8%

Savings & MM47.7%

Time Deposits

5.6%

By Account Type

Consumer 33%

Commercial 30%

Small Business 23%

Commerical Real Estate 7%

Other 4% Brokered Deposits 3%

Source: chart on the right: S&P Global, data as of 3Q20. 1) Internal data as of 2Q20. Defined by businesses gross annual revenues (GAR): Small Business: <$9.9 million; Commercial: ≥$10 million

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

0%

10%

20%

30%

40%

50%

20

07

20

08

20

09

20

10

20

11

20

12

201

3

20

14

20

15

20

16

20

17

20

18

20

19

20

20Q

3

Noninterest-Bearing Deposits / Average Deposits

ZION Peer Top Quartile

Peer Bottom Quartile Fed Funds Effective Rate (LHS)

Diversified, High Quality Deposit Portfolio

by Depositor Size(1)

Portfolio Composition

Page 16: Goldman Sachs Financial Services Conference - Seeking Alpha

$567$559

$548

$563$555

3.48% 3.46%3.41%

3.23%

3.06%

3Q19 4Q19 1Q20 2Q20 3Q20

Net Interest Income

Net Interest IncomeNet Interest Margin

16

Changes in benchmark interest rates and balance sheet composition impact net interest income performance

($ millions)

Net Interest Margin

2Q20 3Q20

MM and Securities Loan

Yields

Wholesale and

Noninterest Bearing

Sources of Funds

Interest Bearing Deposits

MM = Money Market investments. Capitalized interest income net of costs for PPP loan originations was $141 million, to be amortized over the remaining life (~4.5 years) or when loans pay down, pay off, or are forgiven by the SBA. PPP interest income recognized: $52 million (3Q20); $39 million (2Q20).

Page 17: Goldman Sachs Financial Services Conference - Seeking Alpha

48,828

48,713 48,797 49,252 48,222

5,016 6,771

4.75%4.56%

4.42%

3.83%3.68%

3Q19 4Q19 1Q20 2Q20 3Q20

Average Total Loans Excluding PPP Loans, Yield: 3.77% in 3Q20

Average PPP Loans, Yield: 3.03% in 3Q20

Average Loan and Deposit Growth

Average Total LoansLoan Yields

Average Total DepositsCost of Total Deposits

17

Loan growth year-over-year primarily attributed to increase in PPP loans, deposit growth aided by PPP funding

$55,284$56,741 $56,909

$63,000

$66,503

0.50% 0.44% 0.36%

0.15% 0.11%

3Q19 4Q19 1Q20 2Q20 3Q20

($ millions)

($ millions)

Page 18: Goldman Sachs Financial Services Conference - Seeking Alpha

46%

13%

10%

9%

12%

10%

32%

13%

14%

9%

20%

10%

≤ 3m 4-12m 1-2 yrs 2-3 yrs 3-5 yrs > 5 yrs

Perc

ent

of

Loan

s

Loans: Rate Reset and Cash Flow Profile

Loans After Hedging

Interest Rate Sensitivity

18

The low and relatively flat interest rate environment and surge in deposits has resulted in increased interest rate sensitivity

Source: Company filings and S&P Global; “Prior Fed Cycle” refers to 3Q15-2Q19, reflecting the lag effect of deposit pricing relative to Fed Funds rates. The “Current Fed Cycle” begins in 3Q19 to present. (1) 12-month simulated impact of an instantaneous and parallel change in interest rates. Loans are assumed to experience prepayments, amortization and maturity events, in addition to interest rate resets in the bottom-right chart. The loan and securities portfolios have durations of 2.0 and 2.8 years, respectively. (2) For swaps maturing by the end of 2021, the annualized support to interest income from swaps is $1 million; for swaps maturing in 2022 (all of which is in the first half of the year, the annualized support to interest income is $46 million. For all swaps maturing after 2022, the annualized interest income support is $15 million.

▪ Interest rate sensitivity reduced through interest rate hedges(2):

▪ $5.3 billion “in-the-money” floors embedded in loans

▪ $1.9B in securities purchases in 3Q20 with an average yield of 1.19%-1%

8%

16%

−100 bps +100 bps +200 bps

Net Interest Income Sensitivity (1)

●A

ssu

med

●H

isto

rica

l

In the down 100 scenario, models assume rates do

not fall below zero

18%

18%

17%

14%

1%

Prior Fed Cycle (+225 bps)

Current Fed Cycle (-225 bps)

+200 bps

+100 bps

−100 bps

Total Deposit Betas

1.81%2.06% 2.35%

0.00%

0.50%

1.00%

1.50%

2.00%

2.50%

$0

$500

$1,000

$1,500

$2,000

$2,500

$3,000

Through end of 2021 2022 2023-2024

Swaps Maturing Average Receive Fixed Rate (R-Axis)$ millions

Page 19: Goldman Sachs Financial Services Conference - Seeking Alpha

0.00%

2.00%

4.00%

6.00%

8.00%

10.00%

12.00%

14.00%

2008Y 2009Y 2015Y 2016Y 2Q19 3Q19 4Q19 1Q20 2Q20 3Q20

NCOs / Loans (ann.)

Classified / Loans

NPAs +90/ Loans + OREO

ACL / Loans

≈ ≈

ImprovingEconomy

19

Credit Quality Ratios

Zions entered the COVID-19 economic downturn with very clean credit quality

Key Credit Metrics:

▪ Classified loans/loans: 3.4%

▪ NPAs+90(1)/loans + OREO: 0.79%

▪ Annualized net loan losses:

▪ 0.43% of average loans in 3Q20

▪ 0.23% net charge-offs of average loans over the last 12 months

Allowance for credit losses:

▪ 1.9% of total loans and leases

▪ $915 million of ACL x-PPP loans

▪ $2 million of ACL for PPP loans

▪ 5.8% ACL as a percent of oil & gas related balances ($133 million)

(1) Nonperforming assets plus loans that were ≥ 90 days past due. Note: Net Charge-offs/Loans ratio is annualized for all periods shown Nonperforming assets and classified loan ratios were averaged for the full year numbers, rather than using period-end ratios

Credit Quality

GlobalFinancial Crisis

Oil & GasDownturn

Covid-19Pandemic

All Ratios Exclude PPP Loans

Page 20: Goldman Sachs Financial Services Conference - Seeking Alpha

Deferrals and Delinquencies: A Positive Outcome Thus Far

20

Deferrals have receded by more than 90% to 0.6% of loans; delinquency rate down 0.2%

6.3%

0.6%

6/30/2020 9/30/2020

Total Deferralsrelative to total non-PPP loans

0.7% 0.5%

6/30/2020 9/30/2020

30+ Days Past Duerelative to total non-PPP loans

Approximately 8.5% of total loan balances had been processed for modifications or payment deferrals as of June 30, 2020, some of which were not on active deferral status at June 30 (the deferral period had expired). Approximately 16% of loans that were processed for a deferral or modification were modified (e.g. interest only for six or 12 months). The 30+ days past due ratio for C19ER loans that had been granted a payment deferral period and are now resuming payments has a slightly higher ratio than the rest of the portfolio, at 1.1% .

Page 21: Goldman Sachs Financial Services Conference - Seeking Alpha

COVID-19 Elevated Risk Loans Compared with All Other Lending(% of 3Q20 non-PPP loan balances)

September 30, 2020 COVID-19 Oil & Gas OtherPercent of Total Non-PPP Loans 8.4% 4.6% 86.9%Under Payment Deferral 3.0% 0.5% 0.3%PPP thru ZION 28% 14% 17%Secured by non-RE 30% 86% 24%Real Estate Secured 68% 9% 68%

Median LTV 52% 56% 59%LTV >90% 3% 11% 1%

Select Sub-Industries with Elevated Risk Related to COVID-19

21

COVID-19 Elevated Risk loans are less than 10% of total loans and have strong collateral coverage

COVID-19 Elevated Risk Loans:$4.1 billion (8.4%) of 3Q20 non-PPP loan balances

(1) C19ER select industries with the most criticized loans include within broad industry groups: regional and neighborhood shopping centers (excludes standalone structures), advertising/marketing, other telecommunications, motion picture/video, full-service restaurants/bars, amusement parks, sports teams, sporting goods, passenger airlines, museums, daycare, real estate agents, hotel operations, bakeries, hazardous waste.

▪ Portions of broad industry groups with significant growth in criticized rates during 1H20

▪ COVID-19 Elevated Risk portfolio strengths:▪ Strong collateral coverage with 98% secured▪ Greater proportion of customers received PPP (28% received PPP

through Zions) and other stimulus▪ COVID-19 Elevated Risk portfolio weaknesses:

▪ Greater deferral and problem loan ratios▪ Some sectors (e.g. restaurants) struggled prior to COVID-19

CRE = Commercial Real Estate; C&I = Commercial and Industrial

Loan to value (LTV) uses the Sept. 30, 2020 commitment and the most recent appraisal

$0.06

$0.16

$0.23

$0.26

$0.37

$0.38

$0.43

$0.43

$0.61

$1.12

CI Cml Svc

CI Food Bev Mfg WS

CI Real Estate Construction

CI Csmr Svc

CI Transportation

CI Ent. Rec.

CI Tech Telecom Media

CI Retail

CRE Hotel-Motel

CRE Retail

$ billions

Page 22: Goldman Sachs Financial Services Conference - Seeking Alpha

Additional Recent Trends In Loan Balance, Credit Quality and Line Utilization

22

In 3Q, Zions experienced generally stable credit quality trends outside of COVID-19 Elevated Risk and Oil and Gas loans (excluding PPP loans)

Loan Balances by Portfolio and Weighted Average Risk Grades

$4.2 $4.3 $4.2 $4.1$2.5 $2.5 $2.5 $2.2

$42.1 $43.2$41.9

$41.7

0.0

1.0

2.0

3.0

4.0

5.0

6.0

7.0

8.0

9.0

10.0

4Q19 1Q20 2Q20 3Q20

Wei

ghte

d A

vera

ge R

isk

Gra

de

COVID-19 Oil & Gas Other

38.9

%

43.3

%

34.1

%

29.1

%

47.3

%

50.4

%

51.0

%

48

.9%

37.9

%

41.8

%

36.

3%

34.6

%

4Q19 1Q20 2Q20 3Q20

Line Utilization Rates(1)

Utilization rates have receded from their Q1 peaks in both COVID-19 and other portfolios

Negative grade migration is more pronounced within COVID-19 portfolios

3.1%4.2%

12.3%13.1%

2.2%3.4%

9.1%

11.4%

1.5% 1.4% 1.8% 2.0%

1.62% 1.93% 1.55% 2.19%0.72% 0.66%

2.89%3.53%

0.37% 0.40% 0.48% 0.53%

4Q19 1Q20 2Q20 3Q20

COVID-19 Oil & Gas Other

Classified (larger ratio) and Nonaccruals (smaller ratio)

1.18%

0.22%

1.97%1.66%

0.56%

0.10% 0.03%

3.53%

0.00% 0.02% 0.09% 0.12%

4Q19 1Q20 2Q20 3Q20

Net Charge-offs/Loans

(1) Line Utilization refers to revolving loans only. Net charge-offs are annualized ratios.

Page 23: Goldman Sachs Financial Services Conference - Seeking Alpha

-0.10%

0.10%

0.30%

0.50%

0.70%

0.90%

1.10%

1.30%

1.50%

1.70%

4Q

14

2Q

15

4Q

15

2Q

16

4Q

16

2Q

17

4Q

17

2Q

18

4Q

18

2Q

19

4Q

19

2Q

20

ZION Peer Top Quartile Peer Bottom Quartile

Bump in charge offs (and later the increase in recoveries)

related to oil and gas recession

Credit Quality Trends

NPAs+90 DPD /Loans (Excluding PPP) + OREO

NCOs / Loans (Excluding PPP)(Trailing 12-month Average)

23

Zions performance with NPAs is consistent with the best quartile of the peers

Source: S&P Global, data as of 3Q20. NPAs + 90 DPD = nonperforming assets (nonaccrual loans plus other real estate owned) plus loans 90 days past due and still accruing interest.

-0.10%

0.10%

0.30%

0.50%

0.70%

0.90%

1.10%

1.30%

1.50%

1.70%

4Q

14

2Q

15

4Q

15

2Q

16

4Q

16

2Q

17

4Q

17

2Q

18

4Q

18

2Q

19

4Q

19

2Q

20

ZION Peer Top Quartile Peer Bottom Quartile

Oil and gas recession

Page 24: Goldman Sachs Financial Services Conference - Seeking Alpha

6%

17%

24% 30

%

32%

38%

39% 41

% 44%

45%

46%

53

%

55%

57% 60

%

66%

81%

FRC

PB

CT

BO

KF

ASB

ZIO

N

CFG

CM

A

FHN

WTF

C

WA

L

FNB

SNV

EWB

C RF

KEY

HB

AN

FITB

4%

11%

12% 14

%

15% 20

%

28%

29%

30%

38%

40% 44

%

45% 50

%

51%

53%

64%

FRC

WA

L

PB

CT

FHN

ZIO

N

BO

KF

WTF

C

ASB

EWB

C

CM

A

SNV

CFG KEY

HB

AN

FNB RF

FITB

Loan Loss Severity

Annualized NCOs / Nonaccrual LoansFive Year Average (4Q15 – 3Q20)

Annualized NCOs / Nonaccrual LoansFifteen Year Average (4Q05 – 3Q20)

24Source: S&P Global as of 3Q20. Calculated using the average of annualized quarterly results. Note: Survivorship bias: some banks that may have been included in Zions’ peer group have been excluded due to their failed or merged status.

When problems arise, Zions generally experiences less severe loan losses due to strong collateral

Page 25: Goldman Sachs Financial Services Conference - Seeking Alpha

25

Allowance for Credit Loss (“ACL”)Allowance relatively unchanged quarter over quarter

526

777914 9171.08

1.561.66 1.68

1.88 1.91

1/1/20 CECL 1Q20 2Q20 3Q20

Significant increase in ACL in 1H20, stable in 3Q20

ACL (%) ACL (%) ex-PPP

The change in 3Q20 ACL from 2Q20 reflects:

▪ Increase in expected losses due to slower economic

recovery than previously forecast and moderate credit

quality deterioration

▪ Decrease from the effects of paydowns, portfolio

aging, and decreased utilization

Changes to economic forecasts

New loans & renewals, aging of existing loans, and draws, pay-offs, etc.

Changes in credit quality and in specific reserves

CECL Economic Forecast Assumptions

• Probability weighting of four (4) economic scenarios• Reasonable & supportable period = 12 months; reversion period to long-term

average : 12 months• Economic factors vary depending upon the type of loan, but include various

combinations of national, state, and MSA-level forecasts for variables such as unemployment, real estate price indices, energy prices, GDP, etc.

• Base forecast shows economic improvement beginning in late 2020 gradually stabilizing by 2022

($ millions)

($ millions)

At September 30, 2020, the allowance for credit losses by major category was: Commercial: $603 million (1.9% of Commercial loans or 2.4% if PPP loans are excluded); Commercial Real Estate: $165 million (1.4% of CRE loans); Consumer: $149 million (1.3% of Consumer loans)

Page 26: Goldman Sachs Financial Services Conference - Seeking Alpha

2.5%

2.3%

2.1%

1.9

%

1.9%

1.8%

1.7%

1.7%

1.7

%

1.6%

1.6%

1.5%

1.5%

1.4%

1.2%

1.0%

0.9%

0.6%

RF

FIT

B

HB

AN

CFG

CM

A

BO

KF

EWB

C

MT

B

ZIO

N

FHN

KEY

SNV

ASB

FNB

WA

L

WTF

C

PB

CT

FRC

Allowance For Credit Loss: Relative to Both Loans and to Risk-Weighted Loans

Allowance for Credit Losses / Total Loans

26

Zions’ ACL ratios compared to peers are in-line (vs. total loans) to robust (vs. risk-weighted loans)

Source: S&P Global. Regulatory information on risk-weighted loans for 3Q20 was not available at the time of publication; therefore, 2Q20 data was used. Although most ratios with loans in the denominator displayed in this presentation exclude PPP loans, we have included PPP loans in the ACL/Loans ratio here to highlight the difference between unweighted and risk weighted loans.

3.07

%

2.77

%

2.5

3%

2.26

%

2.1

7%

2.15

%

2.12

%

2.07

%

2.00

%

1.95

%

1.91

%

1.88

%

1.77

%

1.73

%

1.47

%

1.18

%

1.11

%

0.85

%

RF

FITB

HB

AN

CFG

EWB

C

ZIO

N

BO

KF

CM

A

MT

B

FHN

KEY

ASB

SNV

FNB

WA

L

WTF

C

PB

CT

FRC

Allowance for Credit Losses / Risk-Weighted Loans

Page 27: Goldman Sachs Financial Services Conference - Seeking Alpha

▪ Company Abbreviation Key

▪ 3Q20 Financial Results Summary

▪ Loan Growth by Brand and Loan Type

▪ Oil and Gas Portfolio Detail

▪ 2018 Greenwich Associates Market Tracking Program Nationwide Data

▪ GAAP to Non-GAAP Reconciliation

Appendix

27

Page 28: Goldman Sachs Financial Services Conference - Seeking Alpha

Company Abbreviation (Ticker Symbol) Key

28

ASB: Associated Banc-CorpBAC: Bank of AmericaBOKF: BOK Financial CorporationC: Citigroup, Inc.CFG: Citizens Financial Group, Inc.CMA: Comerica IncorporatedEWBC: East West Bancorp, Inc.FHN: First Horizon National CorporationFITB: Fifth Third BancorpFNB: FNB CorpFRC: First Republic BankHBAN: Huntington Bancshares Incorporated

JPM: JPMorgan Chase & Co.KEY: KeyCorpMTB: M&T Bank CorporationPBCT: People’s United Financial, Inc.RF: Regions Financial CorporationSNV: Synovus Financial Corp.USB: US BankWFC: Wells Fargo & Co.WAL: Western Alliance BancorporationWTFC: Wintrust Financial Corp.ZION: Zions Bancorporation, N.A.

GREEN TEXT: Included in Zions’ 2H19-1H20 peer group as listed in the annual proxy statement; this group is used by Zions’ board in determining management compensation

BLUE TEXT: Not included in Zions’ peer group as listed in the annual proxy statement, but may be particularly relevant to the topic discussed within these slides

Page 29: Goldman Sachs Financial Services Conference - Seeking Alpha

Financial Results Summary

29

Solid and improving fundamental performance

Three Months Ended

(Dollar amounts in millions, except per share data) September 30, 2020

June 30, 2020

March 31, 2020

Earnings Results:

Diluted Earnings Per Share $ 1.01 $ 0.34 $ 0.04

Net Earnings Applicable to Common Shareholders 167 57 6

Net Interest Income 555 563 548

Noninterest Income 157 117 134

Noninterest Expense 442 430 408

Pre-Provision Net Revenue - Adjusted (1) 267 300 299

Provision for Credit Losses 55 168 258

Ratios:

Return on Assets(2) 0.89 % 0.35 % 0.08 %

Return on Common Equity(3) 9.4 % 3.3 % 0.3 %

Return on Tangible Common Equity(3) 11.0 % 3.8 % 0.4 %

Net Interest Margin 3.06 % 3.23 % 3.41 %

Yield on Loans 3.68 % 3.83 % 4.42 %

Yield on Securities 2.04 % 2.20 % 2.34 %

Average Cost of Total Deposits(4) 0.11 % 0.15 % 0.36 %

Efficiency Ratio (1) 62.2 % 57.3 % 57.7 %

Effective Tax Rate 18.6 % 19.5 % 12.5 %

Ratio of Nonperforming Assets to Loans, Leases and OREO 0.68 % 0.62 % 0.56 %

Annualized Ratio of Net Loan and Lease Charge-offs to Average Loans 0.38 % 0.23 % 0.06 %

Common Equity Tier 1 Capital Ratio(5)

10.4% 10.2% 10.0 %(1) Adjusted for items such as severance, securities gains and losses and debt extinguishment costs. See Appendix for GAAP to non-GAAP reconciliation tables.(2) Net Income before Preferred Dividends or redemption costs used in the numerator(3) Net Income Applicable to Common used in the numerator(4) Includes noninterest-bearing deposits(5) Current period ratios and amounts represent estimates

Page 30: Goldman Sachs Financial Services Conference - Seeking Alpha

30

Loan Growth - by Bank Brand and Loan Type

Note: National Real Estate (NRE) is a division of Zions Bank with a focus on small business loans with low LTV ratios, which generally are in line with SBA 504 program parameters. “Other” loans includes municipal and other consumer loan categories. Totals shown above may not foot due to rounding.

Period-End Year over Year Loan Growth (3Q20 vs. 3Q19)

Period-End Linked Quarter Loan Growth (3Q20 vs. 2Q20)

(in millions) Zions Bank Amegy CB&T NBAZ NSB Vectra CBW Other Total

C&I (ex-Oil & Gas) (79) (97) (20) (62) (56) (23) (17) - (354)

SBA PPP 27 27 30 14 14 6 2 - 120

Owner occupied (24) 30 24 - - 23 - - 53

Energy (Oil & Gas) (16) (156) (1) (1) - (9) (1) - (184)

Municipal (3) 16 100 (14) 17 16 15 24 171

CRE C&D 42 4 (64) (36) (4) (31) 20 - (69)

CRE Term (67) (14) 173 11 12 2 25 - 142

1-4 Family (62) (36) (25) (32) (14) (28) (2) 15 (184)

Home Equity (16) (6) (7) (6) (21) (2) (1) - (59)

Other 1 (25) 1 9 (5) (4) 3 - (20)

Total net loans (197) (257) 211 (117) (57) (50) 44 39 (384)

(in millions) Zions Bank Amegy CB&T NBAZ NSB Vectra CBW Other Total

C&I (ex-Oil & Gas) (762) (366) 254 (179) (61) (77) (30) - (1,221)

SBA PPP 1,713 1,329 1,606 721 608 475 358 - 6,810

Owner occupied (47) 28 138 - 42 11 40 - 212

Energy (Oil & Gas) 31 (142) 3 (4) - 17 - - (95)

Municipal 152 75 141 74 5 30 (7) 51 521

CRE C&D 122 90 (130) (7) (4) (139) 19 - (49)

CRE Term (52) (7) 296 (79) 21 102 (21) - 260

1-4 Family (115) (34) (37) (47) (33) (46) 7 8 (297)

Home Equity (99) 12 1 (4) (33) - (10) - (133)

Other (36) (44) 15 8 (20) (17) (4) - (98)

Total net loans 907 941 2,287 483 525 356 352 59 5,910

Page 31: Goldman Sachs Financial Services Conference - Seeking Alpha

Oil & Gas (O&G) Credit Quality

31

Oil and Gas Key Credit Quality Ratios

Excluding PPP Loans and as of September 30, 2020:

▪ Annualized NCOs equaled 3.5% of loans

▪ Classified loans equaled 11.4% of loans

▪ Allowance for credit losses of $133 million or 5.8% of balances

▪ Approximately 72% of 2020 oil production hedged in the low-$50s and 71% of gas production in the mid $2s (natural gas)

Today vs. 2014-2016 downturn:

▪ Reduced concentration of energy services (67% decline in balances, 24 percentage point reduction of concentration in the energy portfolio)

▪ Underwriting on energy services has been much stronger

▪ Less leverage

▪ Replaced term loans with revolvers

▪ Fewer junior lien or subordinated debt behind Zions’ loans going into this cycle

-5%

0%

5%

10%

15%

20%

25%

30%

35%

4Q

14

4Q

15

4Q

16

4Q

17

4Q

18

3Q

19

4Q

19

1Q

20

2Q

20

3Q

20

Net Charge-offs / Loans Classifieds / Loans

Nonperforming Assets / Loans

Note: Net Charge-offs/Loans ratio is annualized for all periods shown.

Oil and gas loans account for $2.3 billion or 5% of total loans, excluding PPP Loans

All Ratios Exclude PPP Loans

Page 32: Goldman Sachs Financial Services Conference - Seeking Alpha

▪ Services, which accounted for bulk of charge offs in the last cycle, accounts for 17% of the portfolio versus 45% going into the previous cycle (Dec 2014)

▪ Using current mix of loans, assuming net loss rates remain the same as the 2015-2018 downturn/recovery, Zions would experience approximately $93 million of loan losses or 3.6%.

▪ Major differences today vs. then: Stronger individual loan underwriting, but less capital markets support

▪ Approximately 80% of 2020 production hedged in the low-$50s (oil) and approximately 70% in high $2s (natural gas)

▪ Allowance for credit losses of $133 million or 5.8% of balances, up from $77 million at December 31, 2019

Oil & Gas Portfolio

32Oil & Gas portfolio tracked with internal coding. Based on Internal Data as of 3Q20

Portfolio Trends

Significant realignment since downturn

Distribution of Outstanding Balance by Energy Type

Sector GCOs Recoveries NCOs

Services 11.9% 2.7% 9.2%

Upstream 5.9% 1.4% 4.5%

Other 1.2% 0.9% 0.4%

Total 7.5% 1.9% 5.7%

Historical Loss Rates (2015Q1 – 2018Q4)

4% 7% 8% 8% 5% 6% 8% 9% 9%19%

24% 28% 31% 33% 34% 34% 34% 35%

45%39% 30% 24% 23% 18% 17% 17% 17%

33% 31% 34% 37% 39% 42% 41% 40% 40%

0%

20%

40%

60%

80%

100%

2014Q4 2015Q4 2016Q4 2017Q4 2018Q4 2019Q4 2020Q1 2020Q2 2020Q3

Downstream Midstream Services Upstream

0

2

4

6

8

10

12

14

0

500

1,000

1,500

2,000

2,500

3,000

3,500

Dec-14 Dec-15 Dec-16 Dec-17 Dec-18 Dec-19 Mar-20 Jun-20 Sep-20

Balance WARG 1st Quartile 3rd Quartile

Page 33: Goldman Sachs Financial Services Conference - Seeking Alpha

Middle Market and Small Business Research Feedback

Key Peers*

(Average Score %)

Closest

Competitor's

Score %

Our Rank

(2018)

Middle Market (Revenues of $10-$500 million)

Overall Satisfaction

Overall Satisfaction - Customers 56 42 49 1st

Bank You Can Trust 73 56 63 1st

Values Long-Term Relationships 69 56 64 1st

Ease of Doing Business 61 53 60 1st

Digital Product Capabilities 53 46 52 1st

Satisfaction with our Bankers

Overall Customer Satisfaction with Relationship Managers 69 60 66 1st

Overall Customer Satisfaction with Cash Management Specialist 82 60 62 1st

Overall Satisfaction with Branch 60 53 70 2nd

Credit Process

Willingness to Extend Credit 71 57 61 1st

Speed in Responding to a Loan Request 65 55 63 1st

Streamlines Loan Documentation 54 49 54 1st

Flexible Terms and Conditions 67 46 53 1st

Small Business (Revenues of $1-$10 million)

Overall Satisfaction

Overall Satisfaction - Customers 57 45 54 1st

Bank You Can Trust 78 59 80 2nd

Values Long Term Relationships 67 56 71 2nd

Ease of Doing Business 69 56 68 1st

Digital Product Capabilities 58 54 67 2nd

Satisfaction with our Bankers

Overall Customer Satisfaction with Relationship Managers 71 61 72 2nd

Overall Customer Satisfaction with Cash Management Specialist 84 70 80 1st

Overall Satisfaction with Branch 70 55 71 2nd

Credit Process

Willingness to Extend Credit 65 55 65 1st

Speed in Responding to a Loan Request 60 48 53 1st

Streamlines Loan Documentation 60 47 57 1st

Flexible Terms and Conditions 66 45 53 1st

% of "Excellent" Customer Citations**

Greenwich Associates Customer Satisfaction Categories

Zions

Bancorporation

Client Score %

% of "Excellent" Customer Citations**

Source: 2018 Greenwich Associates Market Tracking Program Nationwide *Key Peers: JPMorgan, Bank of America Merrill Lynch, US Bank, Wells Fargo ** Excellent Citations are a "5" on a 5 point scale from "5" excellent to "1" poor

Zions compares favorably to global competitors (JPMorgan, Bank of America, US Bank, Wells Fargo)

33

Page 34: Goldman Sachs Financial Services Conference - Seeking Alpha

34

GAAP to Non-GAAP Reconciliation

(Amounts in millions) 3Q20 2Q20 1Q20 4Q19 3Q19

Efficiency Ratio

Noninterest expense (GAAP) (1) (a) $ 442 $ 430 $ 408 $ 472 $ 415

Adjustments:

Severance costs 1 - - 22 2

Other real estate expense - - - - (2)

Debt extinguishment cost - - - - -

Amortization of core deposit and other intangibles - - - - -

Restructuring costs 1 - 1 15 -

Pension termination-related expense - 28 - - -

Total adjustments (b) 2 28 1 37 -

Adjusted noninterest expense (non-GAAP) (a) - (b) = (c) 440 402 407 435 415

Net Interest Income (GAAP) (d) 555 563 548 559 567

Fully taxable-equivalent adjustments (e) 7 6 7 7 7

Taxable-equivalent net interest income (non-GAAP) (d) + (e) = (f) 562 569 555 566 574

Noninterest income (GAAP) (1) (g) 157 117 134 152 146

Combined income (f) + (g) = (h) 719 686 689 718 720

Adjustments:

Fair value and nonhedge derivative income (loss) 8 (12) (11) 6 (6)

Equity securities gains (losses), net 4 (4) (6) 2 2

Total adjustments (i) 12 (16) (17) 8 (4)

Adjusted taxable-equivalent revenue (non-GAAP) (h) - (i) = (j) 707 702 706 710 724

Pre-provision net revenue (PPNR), as reported (h) – (a) $ 277 $ 256 $ 281 $ 246 $ 305

Adjusted pre-provision net revenue (PPNR) (j) - (c) $ 267 $ 300 $ 299 $ 275 $ 309

Efficiency Ratio (1) (c) / (j) 62.2 % 57.3 % 57.7 % 61.3 % 57.3 %

Page 35: Goldman Sachs Financial Services Conference - Seeking Alpha

35

GAAP to Non-GAAP Reconciliation$ In millions except per share amounts 3Q20 2Q20 1Q20 4Q19 3Q19

Pre-Provision Net Revenue (PPNR)

(a) Total noninterest expense $442 $430 $408 $472 $415

LESS adjustments:

Severance costs 1 - - 22 2

Other real estate expense - - - - (2)

Restructuring costs 1 - 1 15 -

Pension termination-related expense - 28 - - -

(b) Total adjustments 2 28 1 37 -

(a-b)=(c) Adjusted noninterest expense 440 402 407 435 415

(d) Net interest income 555 563 548 559 567

(e) Fully taxable-equivalent adjustments 7 6 7 7 7

(d+e)=(f) Taxable-equivalent net interest income (TENII) 562 569 555 566 574

(g) Noninterest Income 157 117 134 152 146

(f+g)=(h) Combined Income $719 $686 $689 $718 $720

LESS adjustments:

Fair value and nonhedge derivative income (loss) 8 (12) (11) 6 (6)

Securities gains (losses), net 4 (4) (6) 2 2

(i) Total adjustments 12 (16) (17) 8 (4)

(h-i)=(j) Adjusted revenue $707 $702 $706 $710 $724

(j-c) Adjusted pre-provision net revenue (PPNR) $267 $300 $299 $275 $309

Net Earnings Applicable to Common Shareholders (NEAC)

(k) Net earnings applicable to common 167 57 6 174 214

(l) Diluted Shares 163,779 164,425 172,998 178,718 181,870

GAAP Diluted EPS 1.01 0.34 0.04 0.97 1.17

PLUS Adjustments:

Adjustments to noninterest expense 2 28 1 37 -

Adjustments to revenue (12) 16 17 (8) 4

Tax effect for adjustments 3 (12) (4) (11) (1)

Preferred stock redemption - - - - -

(m) Total adjustments (7) 32 14 18 3

(k+m)=(n) Adjusted net earnings applicable to common (NEAC) 160 89 20 192 217

(n)/(l) Adjusted EPS 0.98 0.54 0.12 1.07 1.19

(o) Average assets 77,983 75,914 70,205 69,575 70,252

(p) Average tangible common equity 6,063 6,016 5,910 5,852 5,988

Profitability

(n)/(o) Adjusted Return on Assets (annualized) 0.82% 0.47% 0.11% 1.09% 1.23%

(n)/(p) Adjusted Return on Tangible Common Equity (annualized) 10.6% 5.9% 1.4% 13.0% 14.4%

(c)/(j) Efficiency Ratio 62.2% 57.3% 57.7% 61.3% 57.3%