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Golfmax NewsThe NGCOA Canada and hand-held GPS providerGolfLogix, the world’s largest provider of handheldGlobal Positioning Systems (GPS) for golf courses,announced recently that a three-year agreementhas been signed, making GolfLogix the preferredsupplier of handheld GPS technology for theGolfmax Purchasing Program. Under this program,members of NGCOA Canada are provided with dis-counted pricing on the GolfLogix System as well asfree installation.

After test marketing the product at severalNGCOA Canada Chapter Golfmax Tournaments lastfall, we received tremendous response from ourmembers,” states Peter Leyser, Director of Golfmax.“The feedback received indicated that the GolfLogix

In mid-summer 2004 Golfmax Inc. decided to convert manyof the Golfmax Internet applications to a points-based “loyalty” format. This was a big decision for us. The following summarizes what was behind this decision andwhat it means for NGCOA Canada members.

Loyal subjectsLoyalty programs exist in virtually every retail sector. Theseprograms come in many different flavours, but the market-ing premise is the same – offer rewards to your customersthat can only be obtained through repeat business. The Webhas become an integral player in the implementation ofthese increasingly prevalent programs. Consumers are filling their wallets with loyalty cards of all types. Credit card companies and retailers are competing hard to gainloyalty business.

Golfmax Inc. investigated several loyalty programsused in many retail sectors and analyzed how the golf industry and our company could benefit from this trend. Weconcluded that golf fits best as an incentive within other,pre-existing loyalty programs, which do not currently have agolf component. We saw a significant “grow the game”opportunity and a big role for Golfmax Inc.

The primary objective behind the conversion of ourInternet applications to a points based format, therefore,was to better position golf as a reward incentive for non-golfrelated loyalty programs.

The working modelTo accomplish this we have made changes in GolfmaxOnline,our marketing and business application for NGCOA Canadamembers. Any NGCOA Canada golf course can now postoffers which are automatically translated into point valuesand made available to golfers through Golfmax.ca, our consumer website. When an offer is redeemed, the issuingcourse is immediately credited for cash payment throughtheir GolfmaxOnline account.

We also made changes to the Golfmax.ca website. Eachof our 40,000 consumer members now has a Golfmax Pointsaccount. Points converted from other loyalty programs canbe added to this account. Points received through a GolfmaxPoints Certificate, now available for purchase from the home

The NGCOA Canada and Zenith Insurance are pleasedto announce a partnership for a new home and autoinsurance program designed to offer NGCOA Canadamembers great savings and service on their homeand auto insurance requirements.

Insurance savings that add upAs an NGCOA Canada member, you automaticallyqualify for savings on your home and auto insurance.And you can enjoy additional discounts if you are:• Claims free• Mortgage free• Insuring more than one vehiclePlus, enjoy the ‘Special ‘Toys’ program – insure yoursnow vehicle, ATV, motor home, watercraft or seasonal dwelling.

page of Golfmax.ca, also get deposited here. Golfmax.camembers can top up their Golfmax Points balances immedi-ately at any time with a secure credit card purchase. GolfmaxPoints can be obtained as a “bonus offer” in the purchase ofa Golfmax Gold Membership and they are now the prizes inour weekly ProPicks fantasy golf pool.

Incentive to golfGolfmax Inc. is currently negotiating with various loyalty pro-grams to include Golfmax Points among their redemptionoptions. Adding golf as a redemption option is very attractiveto these programs since the prospect of playing golf is high-ly regarded as a consumer incentive.

We are inviting all NGCOA Canada courses to partici-pate by issuing offers through GolfmaxOnline. All types ofoffers are acceptable - “coupons”, golf rounds, foursomes,last minute times, holiday packages, lessons.

An offer can be created and posted within five minutes. To learn more about Golfmax Points, you can check out

how it is being presented to golfers by clicking the GolfmaxPoints graphic on the homepage of www.Golfmax.ca. To learnmore about posting offers visit your GolfmaxOnline account,and to arrange an online demonstration call or email us any-time. We are happy to help you post offers and participate inthis opportunity.

Golfmax Inc. is a private company owned by privateinvestors and the NGCOA Canada, and is technology partnerto the NGCOA Canada, offering members a variety ofInternet-based business services and solutions. The compa-ny has been developing Internet applications for the golfindustry for eight years. Dennis Conly is the ManagingDirector and can be reached at dconly@rogers.com, or tollfree at 1-866-GOLFMAX.

GOLFMAXINC.

NEWSIntroducing

Golfmax Points

Hand-Held GPS Giant Joins the Golfmax Purchasing ProgramGolfLogix Offers NGCOA Canada Members Preferred Pricing and Free Installation

System is the most accurate, durable, cost effectivesolution for courses considering GPS or yardageguides. The system is extremely easy to use, canimprove the pace of play, and can offer the golf facility a new revenue stream or value-added service.”

“We are very pleased to partner with theNGCOA Canada by providing exclusive business bene-fits and opportunities to their growing memberbase,” states Carl Clift, CEO of Digital Caddies Inc.“We have had the opportunity to work with theNGCOA Canada and member courses over the past 12months and have come to realize the importance ofbelonging to such an association and we look for-ward to working closely with the member courses aspart of the Golfmax Purchasing Program.”

GolfLogix GPS offers golfers and golf courses the con-venience of instant distance information from anywhereon the course. Distances to the green and major haz-ards are displayed on an easy-to-read screen that iscontained in a small, compact device. The GolfLogixSystem can be mounted to a golf cart, clipped on a bag,and carried to the ball, making it the most versatile sys-tem on the market today. The system was designed toaccommodate all golfers whether they are in a cart,walking or using a caddy. “We provide the golf coursewith the most affordable, flexible and operationallyfriendly GPS system possible,” notes Clift.

Digital Caddies Inc. is the distributor of GolfLogixin Canada. They have successfully installed more than35 systems in Canada’s most exclusive resorts and golffacilities, including Mont Tremblant, Anderson’s Creek,Granite Springs and the Fairmont Algonquin.

For more information on the GolfLogix system,contact Carl Clift at digitalcaddies@cogeco.ca or call905-465-3735. For more information on GolfLogix, visitwww.golflogix.com.

Maximize your savings by combining yourHome and Auto InsuranceWhen you combine your home and auto insuranceinto a Personal Choice‚ package you can save evenmore. You’ll also benefit from the convenience of onerenewal date, one invoice and one deductible when aclaim affects both policies.

Fast and reliable claims serviceIf you ever need to make a claim, you can depend onprofessional adjusters who are committed to han-dling claims promptly and fairly. They’re ready tohelp 24 hours a day, 7 days a week. You can count onthem when you need them most.

Getting a quote is easyCall 1-888-440-4876 and a knowledgeable insurancerepresentative will give you a quote in just 15 minutes. Please have your current insurance policies handyfor comparison purposes.

Find out how much you can save right now. Call foryour fast, no-obligation quote 1-888-440-4876

We Have You CoveredNew Home and Auto Program Introduced by Golfmax Insurance Plans

Moneris SolutionsSingle stop merchant services for Visa, MasterCard, American Express, INTERAC Direct Payment and point of sale (POS). NGCOA Visa, Mastercard and Debit Transaction Fee rates.Contact Merchant Sales Centre (866)666-3747

Ontrak Purchasing & Consulting Services Inc.Discounts on 20 major food & beverage manufacturers and distributors including:Coca-Cola, Ecolab, Frito-Lay, McCain, Kellogg’s, Maple Leaf, Kraft, Russell Food Equipment, Sysco Food Services of Ontario, Neptune Food Service, Gordon Food Service, Bridge Brand, M&S Food Services, Distal and many more Contact: Julie Parratt (905) 632-8592

Golfmax Insurance PlansExclusive NGCOA Member Insurance ProgramPROPERTY AND LIABILITY INSURANCEAdministered by Moore-McLean Corporate Insurance Ltd.Contact: James Ritchie (888) 404-0000NGCOA GROUP BENEFITS INSURANCEAdministered by Retirement Benefits Insurance Agency Ltd.Contact: Larry Green (888) 641-0212TOURNAMENT INSURANCE PROGRAMAdministered by Marketing ETC.Contact: Mark McEachern (800) 237-4107

240-1101 Prince of Wales Dr., Ottawa, ON K2C 3W7 Ph (613) 226-3616 Fx (613) 226-4148 ngcoa@ngcoa.ca www.ngcoa.ca

Burnside Golf ServicesServices offered include Golfmax pricing for consulting engineers and environmental consultants.Contact: Vito Cirone (905) 953-8967

Levac Propane Inc.Eastern Ontario/Outaouais NGCOA member propane pricing.Contact: Jerry Redmond (800) 465-4927

NEBS Business ProductsPersonalized business products; stationary, cheques forms and other business needs. Exclusive discount to NGCOA members.Contact: Customer Service (800) 465-2888

Petro-Canada (Retail Only)Fuel service, Lubricants, Oil, Vehicle service. Per litre discount on gasoline and diesel purchases. Maintenancediscount at Certigard locations.Contact: Peter Kostin (416) 730-2386

Sparling’s Propane Central and Southwestern Ontario NGCOA member propane pricing.Contact: Terry Windsor (888) 780-7727

Club Car Inc.Gas and electric golf cars, new car manufacturer’s rebate, exclusive to NGCOA members.Western CanadaContact: Jim Rous (800) 828-6926Eastern CanadaContact: Russ Hooper (800) 461-3322

Dollco PrintingScorecard Printing. Full Colour, Custom Design.Contact: Patrick Stoqua (800) 267-2751

Golf Supply HouseDiscount on Golf Course Equipment and Supplies - including range equipment and mats, pro shop accessories, grips, practice clubs, club covers, tournament prizes, embroidery & silk screening, display & marketing fixtures.Contact: Craig Moody (800) 661-1873

Nearly New Golf Balls Inc.Reclaimed golf balls, Tees, Pencils, Range equipment, Fibrebuilt mats. NGCOA members will receive an off invoice discount on all orders.Contact: Susan Eccles (800) 268-7934

Top-Flite CanadaGolf balls and equipment Off invoice /Maximum quantity discounts.Contact: Jane Raymont (800) 387-7000

Tournament Sports Marketing Inc.Golf apparel, balls, shoes, clubs, towels. Off invoice / Maximum quantity discounts.Contact: Customer Service (800) 265-2454

Golfmax Inc.Internet and Website ServicesContact: Dennis Conly 1-866-GOLFMAX

Jencess Software & Technologies Inc.Club management software. NGCOA discount on all Jencess Connect and OnlineSuite Modules.Contact: Matt Welliver (800) 267-4447

Lenbrook CanadaDistributor pricing on Motorola Spirit GT, XTN Series Portable Radios and Siemens phones.Contact: Sylvie Morgan (800) 363-5954 ext. 221

Kubota Canada Ltd.NGCOA member rebate on Kubota products.Contact: Ross Wallace (905) 294-7477

Nu-Gro CorporationFertilizer. Discount off list price to NGCOA members.Western Canada:Contact: Ryk Vissher (780) 445-0327Western Quebec and Ottawa:Contact: Tony Zegers (514) 916-5991Eastern Quebec:Contact: Joey Losito (819) 574-8797

Ontario & Atlantic Canada:Contact: John Bladon (519) 757-0077

Rain Bird International Inc.Irrigation Distributors. Manufacturers rebate on discounted irrigation supplies through participating distributors to NGCOA members.Contact Person: Fred Sherman, Rain BirdPhone Number: (604) 931-6565Atlantic Provinces IRRIPLUS Contact: Barry Stone (506) 857-1250Quebec and Ottawa Valley Distribution VIKING Contact: Gord Deacon (800) 567-2473Ontario Vanden Bussche Irrigation Contact: Chris Davies (800) 263-4112Manitoba Consolidated Turf EquipmentContact: Jim Fogg (204) 632-7643

Saskatchewan Consolidated Turf EquipmentContact: Gene Sears (306) 653-5444Alberta Consolidated Turf EquipmentContact: Jody Smyth (403) 203-7550British Columbia Terasen WaterworksContact: Sheldon Stanley (604) 576-8231

SmithCoManufacturers rebate on bunker rakes, spray vehicles and turf sweepers to NGCOA members.Contact Person: Doug ColleyPhone Number: (905) 627-4351

Supplier ListGolfmax is the Group Purchasing Program of NGCOA Canada,exclusively serving NGCOA Canada member golf courses

For more Golfmax Purchasing Program information, contact (613) 226-3616, Peter Leyser, Director of Golfmax and Corporate Programs, email pleyser@ngcoa.ca, Glenna Gosewich, Corporate Programs Manager, email ggosewich@ngcoa.ca, or visit www.ngcoa.ca for the most up-to-date listings.

TECHNOLOGY

PROSHOP

TURF AND MAINTENANCE

UNIQUE PRODUCTS AND SERVICES

CREDIT CARD PROCESSING INSURANCEFOOD SERVICES

56G O L F B U S I N ESS CA N A DA Fa l l / W i n te r 2 0 0 1

Turf and MaintenanceAVG. SPENDING AVG. SAVINGS

Kubota $14,000 $420

Nu-Gro $7,500 $2,500

Rain Bird $4,000 $444

Total Savings $3,364

P R O S H O PClub Car Dollco PrintingGolf Supply HouseNearly New Golf BallsTop-Flite CanadaTournament Sports

T E C H N O L O G YGolfmax Inc.Jencess Software &

Technology Lenbrook Canada

U N I Q U E P R O D U C T S & S E R V I C E SBurnside Golf ServicesLevac PropaneNEBS Business ProductsPetro CanadaSparling’s Propane

T U R F & M A I N T E N A N C EKubota Canada Nu-Gro Corporation Rain Bird International Smithco

C R E D I T C A R D P R O C E S S I N GMoneris Solutions

I N S U R A N C EGolfmax Insurance Plans

F O O D A N D B E V E R A G EOntrak Purchasing &

Consulting Services

The benef i ts of membershipG O L F M A X P U R C H A S I N G P R O G R A M

For more information, contact (613) 226-3616ngcoa@ngcoa.ca, or visit www.ngcoa.ca

GOLF DATATECH Rounds Played Report

The percentages below represent the difference in number of rounds played in the months of April - August 2004 compared to the number of rounds played in the same period 2003 - Year to Date numbers reflect all months beginning January through to the latest month reported.

REGION APRIL MAY JUNE JULY AUGUST Y.T.DBritish Columbia 27.2% -0.6% -5.0% -2.3% -9.5% 0.1%Alberta 49.8% -20.7% -2.4% -6.2% -9.0% -7.5%Sask./Manitoba 14.7% -30.3% -23.7% -15.0% -15.7% -19.6%Ontario 30.0% -1.3% 3.0% -5.0% -0.6% -0.4%Quebec NA 0.3% 7.2% -5.0% -6.7% -1.6%Maritime Provinces NA -13.7% -12.6% -9.2% -10.7% -11.1%

Source: This research is produced by Golf Datatech. For more information, call (888) 944-4116 or www.golfdatatech.com.

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GCSAA Leadership SurveyResults

Golf course superintendentsweigh in on issues ranging frompace of play to the environmentto technology

Conducted at GCSAA’s 2004International Golf Course Conferenceand Show in San Diego, and on theGCSAA Website, the computer-based2004 Golf Course SuperintendentsAssociation of America (GCSAA)Leadership Survey questioned morethan 900 golf course superintendentson trends in golf and golf course man-agement.

Key findings and a complete set ofthe Leadership Survey results can befound on the GCSAA website,www.gcsaa.org.

NGCOA Canada ExpandsOwnership/Involvement withRegional Golf Shows

Building upon the successfulmanagement and ownership of the Ottawa Golf & Travel Show, theNGCOA Canada regional chapters haverecently gained new levels of involve-ment in two other golf shows at oppo-site ends of the country.

Vancouver Island Golf Show

The British Columbia Chapter of theNGCOA Canada, with the support ofBCPGA and the BCGA has purchased theVancouver Island Golf Show (VIGS) fromtheir partner Lloyd Allan Publishing Ltd.of Victoria. The NGCOA Canada - BCChapter will host the 2005 VIGS, a greatmarketing opportunity for NGCOA

Industry News

Golf Industry ShowThe new Golf Industry Show (February10-12, 2005) will take place in Orlando,and awareness is high for this new‘allied associations’ show, supported bythe Golf Course SuperintendentsAssociation of America and NGCOA (US).The annual NGCOA Solutions Summitwill run prior to and concurrent withthe GIS (February 8-12, 2005). Pre-con-ference workshops will include a full-day “Owner Bootcamp” for new andaspiring golf course owners; and a half-day workshop on marketing yourcourse to the travel golfer. Go towww.ngcoa.org to register for theSolutions Summit.

Upcoming Books and ManualsBill Sherman will author a comprehen-sive book on buying, selling and financ-ing golf courses. Several industryattorneys are contributing to a new 51Legal Issues book. Dan Murnan, CEO ofCybergolf, is working on a “51 Ways”book on leveraging your customerdatabase for electronic marketing togrow revenues. This January, NGCOA(US) and the National Club Association(NCA) will publish our bi-annualCompensation and Benefits Report.Visit www.ngcoa.org for updates onthese manuals.

Canada members at the Cedar HillRecreation Center on February 5-6,2005. For more information, contactGlen Bosecke at (780) 499-9876 oremail glenb@ngcoa.ca.

Golf Atlantic Expo

The Atlantic Chapter of the NGCOACanada and Master Promotions Ltd.announced a new partnership whichwill see the former Halifax Golf &Travel Show return to Exhibition Parkin 2005 under the new name GolfAtlantic Expo. The Halifax edition ofthe Golf Atlantic Expo will take placefrom February 25th – 27th, 2005 andwill be part of a new event calledLifestyles Nova Scotia Expo. A secondGolf Atlantic Expo will take place atMoncton Coliseum from April 15-17,2005 as part of the annual MonctonKiwanis Lifestyle Show. Contact DavidMcCafferty at (506) 451-6201 or emaildavidm@ngcoa.ca for further details.

ClubLink Co-Chairman PoileNamed Bruce Simmonds’Successor

News hit the industry in Septemberthat Robert Poile was to take over asChief Executive Officer and PresidentClubLink Corporation, swinging overfrom co-chairmanship at ClubLink,Canada’s biggest golf course chain.Poile replaces founder BruceSimmonds, who announced inJanuary he would stand aside aspresident and CEO. Rai Sahi now willbe the sole chairman.

NGCOA United States News

Challenge Yourself!The NGCOA Canada challenges you to step forward and give us your input on best practices, issues, problems and successes in our industry. In turn, the NGCOACanada, alongside NAGA (National Allied Golf Associations), has agreed to face thesechallenges head on at the upcoming Play Golf Summit, February 23 & 24!

Visit www.ngcoa.ca to access the Play Golf Forum, and participate in this landmark initiative!

NGCOA CANADA NEWS

At Cardinal Golf Club, as at most public courses, the most pressing issues normally revolve around concerns like the number of rounds played, pace of playand a host of other problems we often see as larger than life.

For at least one day in mid-September on a golf course in Kettleby,Ontario, all of that changed. For two Cardinal Golf Course employees in particular things changed forever.

Trevor Clark, Cardinal’s West Course Superintendent was going about hisdaily routine when he looked back from the 9th green and saw a man down.Trevor immediately went to the man’s aid and found him to have no vital signs.Trevor used his two-way radio to call the pro shop for assistance, and RobBrandon, a member of Cardinal’s Professional staff answered the call. After calling 911, Rob quickly made his way to the scene with Cardinal’s on-site defibrillator. Trevor and Rob, both trained in the proper use of the machine,administered a shock to the man’s heart and performed CPR until emergencymedical crews arrived on the scene, saving the man’s life.

There is no question the heart attack victim in this case was extremelylucky - his attack took place in close proximity to the clubhouse, Trevor happened to be working on that very hole and had open communication to callfor assistance. Add to this that two level headed, quick thinking individuals wereon hand to administer aid, and our victim’s fate was much improved. While notall heart attack victims will be saved, the successful intervention at Cardinalserves as an example of what is possible with today’s technology.

As all operators across the country are aware, a comprehensive Health &Safety program is now mandatory in the workplace. It was through the develop-ment of this program that Cardinal decided to go a step farther and try preparestaff for possible medical emergencies. The cost of acquiring the defibrillator

and the subsequent training on it’s use is at first glance considerable, however, saving a client’s life has made the up-front costs a non-issue.

Here at Cardinal, our two heroes have become an inspiration to us all; theyhave shown us what wonderful things we can accomplish when we have the rightequipment, the proper training and the courage to try.

Cardinal Golf Course Staff Save Man’s Life

Jay Karen, Director of MembershipNGCOA (U.S.)800-933-4262, ext 211jkaren@ngcoa.orgwww.ngcoa.org

The Best AdviceNew Golf 20/20 WebsitePromotes ‘Best Practices’

www.Golf2020.com - On November 15,Golf 20/20 re-launched its Website,golf2020.com. The site wasredesigned and content changed toinclude a new section called the“Best Practices” area, featuring cre-ative ideas that have had an impacton growing interest and participationin golf.

As golf course owners, operators andmanagers, we encourage you to visitgolf2020.com, and offer up anythoughts you have to support you in thebusiness of golf.

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Trevor Clark (left) and Rob Brandon (right)

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W i n te r 2 0 0 4 G O L F B U S I N ESS CA N A DA616060

Quebec

Welcome our newest members: Club degolf La Madeleine, Club de golfHemmingford, Catherine Boisaubert Ltdand Groupe Conseil AON. Total Quebecmembership now stands at 87 facilitiesand 4 corporate members.

The 2nd Annual GolfmaxInvitational Golf Tournament for theQuebec Chapter took place September14th at The Falcon Golf Club in Hudson,Quebec and was a great success! Morethan 48 players took part. Thank you tothe Golfmax suppliers for sponsorship,and to Randy McCormick, owner, andGlen Powe, Director of Golf for their kindgenerosity. We look forward to hostingour 3rd Annual tournament at the presti-gious Le Balmoral Golf and Country Clubnext year…

A Membership Meeting also tookplace on September 14th to elect newboard members for a 2-year term. GillesDebut, exiting President, conducted themeeting and there was unanimousapproval to vote in the following members: Neil Champagne, President,Geneviève Brown, VP and Treasurer, MarcDumas, Steve Careau and BrunoDesroches as Directors, Gilles Debut,Exiting President. We would like to thankGilles Debut for his contribution andguidance in getting our chapter to whereit is today. We look forward to excitingyears ahead!

It is time for our Fall MembershipDrive. Visits to approximately 40 golfcourses are planned for October withassistance from some of our Golfmaxsuppliers who will accompany the NGCOACanada to further illustrate the advantages of membership.

Atlantic Canada

Negotiations are finalized and theChapter Board has reached an agree-ment with Master Promotions Ltd. ofSaint John, NB to have the formerHalifax Golf & Travel Show, which willnow be known as Golf Atlantic Expo,become part of a brand new event atExhibition Park in Halifax. LifestylesNova Scotia Expo will take place fromFebruary 25th – 27th, 2005. Golf AtlanticExpo will remain under the ownership ofthe Atlantic Chapter and will actually bea “Show within a Show”. Golf AtlanticExpo will then move on to Moncton, NB,April 15th – 17th, as part of the MonctonKiwanis Lifestyle Show. This is a verypositive step forward in the continuingefforts to grow the game in AtlanticCanada. Participate and promote theseevents to your golfers via newslettersand other correspondence – it will resultin better business. Further details areavailable at (www.golfatlanticexpo.ca) orthrough the Atlantic Chapter office.

On what had to be one of the nicestdays of the entire summer weather wise,the 2004 Atlantic Chapter GolfmaxTournament & Annual General Meetingtook place September 27th at theMactaquac Provincial Park golf course inFredericton, NB. The day kicked off withthe Annual General meeting with over 50members in attendance and included apresentation by Mr. Tom Mills, VPProperty Tax Division of Turner, Drake &Partners from Halifax, Nova Scotia.Following lunch, 13 groups took to thecourse and alongside a Fantasy Golfcompetition; several prizes were up forgrabs. Many thanks go out to ourGolfmax suppliers who took part alongwith this year’s event sponsors, AtlanticSilica and Molson Canada.

On behalf of the New Brunswickmembers, a formal request to theProvincial Government to have the regu-lations with respect to the operation ofbeverage carts on golf courses reviewed.The regulations, adapted in the 1980’s,are severely out of date and need to fallin line with other provinces. A positiveresponse from the province confirmsthat it is agreed variations do need tooccur and the regulations have been forwarded for review.

Ontario News

Property Taxes- The Assessment ReviewBoard convened in September to deter-mine that 11 representative cases will goforward through the entire appealprocess. MPAC has chosen Glen Abbey,Rattlesnake Point and Angus Glen. Themunicipalities are going ahead withGreystone, Glen Eagle, Crosswinds andThe National, while the NGCOA Canadahas put forth Saw Whet, Whitevale andShawneeki. KPMG has added SleepyHollow.

The ARB confirmed all appeals from2001 to 2004 not included in the repre-sentative list may adjourn further proceedings until a decision is reached.The municipalities have withdrawn theirsupport for mediation citing the non-binding nature of this approach.

Further dates were set for outstand-ing statement of issues, responses, productions of evidence, discoveries,motions, procedures and pre-hearingmeetings. The ARB will convene onDecember 15 when productions are complete and again on April 14 when discoveries are final.

Please note Property Assessmentvalues received for the 2005 tax yearmust be appealed once again if the valueis not what you think is fair. Deadline forsubmission of appeals is normally March31 of the tax year.

Pesticides, water taking & golfcourse development - The Ottawa areahas raised significant funds to lobby citycouncil members to raise awareness ofthe responsible use of pesticides on golfcourses. Local members of the OntarioAllied Golf Associations represented byowners, superintendents, pros and clubmanagers are committed to IPM accredi-tation to validate their conscientiousapproach to turf management and theenvironment.

To stay on top of the issues in yourregion, we have found it beneficial toliaise with municipal councils, MPP’s andregional conservation boards.

The town of Newmarket is currentlyinvestigating the potential of pesticideuse restrictions.

Eastern ON/Outaouais

The Ottawa Golf Coalition has acquiredthe services of Hill & Knowlton Canada, apublic affairs and media consulting firm,to prepare a detailed strategy to combatthe proposed pesticide ban within theCity of Ottawa.

The Golfmax Invitational GolfTournament was held at The Marshes GolfClub - over 100 golfers braved a windyand chilly afternoon to play one of theregions’ premiere courses. During theevening skill prizes were awarded, donat-ed gifts were handed out using the FANTASY GOLF SCRATCH OFF cards and alive auction was also held. Through thesupport of all contributors, the Chapterwas able to raise approximately $13,000.I want to thank everyone who participated,Mr. Tony Dunn, General Manager of TheMarshes Golf Club, and his entire staff fortheir support.

The Fall Chapter Meeting andAnnual General Meeting was held at theCedarhill Golf & Country Club on October26, 2004.

The premiere issue of the PremiumGolf Passport and the Golfer’s Red Book –2005 Edition are in distribution in timefor Christmas. The Premium Golf Passportmelds the best features of Golf PEI’s“Emerald Tour Card” and Michigan’s“Golden Passbook”. It features one 18hole round of golf at no charge at each ofthirty-five outstanding golf coursesthroughout the EO/O Chapter. Only 250will be sold at the price of $399.

The 2005 Ottawa Golf & Travel Showwill be held March 18th- 20th at theOttawa Athletic Club. For information orto book, contact Steve Meabry atsmeabry@ngcoa.ca or (613) 291-1696.Please note - NGCOA Canada membersreceive preferred rates to exhibit.

Central Ontario

Many thanks to Dalt Hicks, Bob Kilgourand staff of Cardinal Golf Club, host of ourCentral Ontario Summer Chapter meeting.Thank you also to our members who participated in a rousing discussion onthe future of golf. Excellent ideas andpersonal experiences were unselfishlycontributed to take to the Play GolfSummit in February. Further ideas arewelcome and can be communicated tothe chapter office, any Chapter AdvisoryBoard member, or posted to the onlinePlay Golf Forum at www.ngcoa.ca.

We have a big winner in our atten-dance draw for a golf weekend in Ottawa… Earl Laberge of Huntsville Downs. Theprize is courtesy of the Eastern OntarioChapter, who once again lost the playoffbattle when the Leafs were victoriousover the Senators. Go Leafs Go!

The Play Golf Ontario pavilion isonce again planned for the Toronto GolfShow. The NGCOA Canada has contractedfor 90 booth spaces in the centre of theshow. Last year’s first time participantswere extremely pleased with the results ofthis Ontario focus on golf, and representa-tion from points as diverse as Ottawa,Sudbury and Sarnia indicate the value ofdirect consumer exposure. Several region-al groups have taken advantage of provin-cial tourism dollars to help defray costs.For further information, please contactthe Chapter office.

Southwestern Ontario

A beautiful fall day welcomed our members to Ariss Valley for our 2005Golfmax Invitational Tournament. Awardsand election results followed golf and afabulous meal and we’d like to extend ahuge thank you to our hosts Jim and NinaMaraschiello and their staff. Top braggingrights this year were awarded toWildwinds Golf Course in CentreWellington; and a three-way tie for 2ndwas between Baldoon, Brookfield, andMitchell Golf Clubs. Also joining us wasReif Winery from Niagara-on-the-Lake, ournewest corporate members, who heldtastings at registration and on #19 duringtheir ‘Closest to the Pin’ Competition.

We welcome those newly elected toour Southwestern Ontario Chapter Board:Jeff Corner, Cornerstone Golf Club inTobermory and Gary Gravett, GoderichSunset representing the WesternLakelands Region; Peter Gates, RiverEdgein Kitchener and Lou Nieuwland ofWhiskey Run Golf Course in Pt. Colborne.

GolfLinks of Southwestern Ontario2005 unveiled its ‘new look’ September30. This year, GolfLinks is ready for distri-bution two months earlier, a directrequest from some of our GolfLinksCharity participants. All of our ‘original’participating charities are back on boardfor 2005, and quite a few more are expected.Our goal? To have this years’ edition sold-out before the 2005 season gets wellunderway!! Any members that have anassociation or affiliation with any charities interested in participatingplease contact the chapter office.

Manitoba

Marked by the coldest weather on recordfor a summer season, Manitoba golfcourses were hoping for a long Indiansummer, and as of the end of September,weather has so far cooperated to help off-set a weak peak-season.

The Links of Quarry Oaks was ourgracious host for the Annual Golfmax GolfTournament held September 13. Almost athird of member golf courses participat-ed. The 2004 winners from St. Charles hada very respectable score of 59. TheFantasy Card mulligan proved to be a suc-cessful seller and the main raffle drawswere drawn from all the Fantasy Cardentries. The winner of the Beat theExecutive Director was Ed McClean fromSt. Charles Golf Course.

Saskatchewan

The 2005 Golf Saskatchewan book is nowin distribution, and over 110 facilities arerepresented. A joint venture with theLung Association of Saskatchewan, it ishoped that 2005 sales will surpass 2004benchmarks. A trip for two to Toronto wasawarded from the 2004 book, and RockyLidberg (winner) will experience some ofOntario’s finest golf courses includingWooden Sticks (host Greg Seemann) andalso Royal Woodbine courtesy of theNGCOA Canada President, LarryUngerman.

Alberta

September 29 marked the annual AlbertaGolfmax Tournament at the Links ofGlenEagles. Over 90 golfers were treatedto an exceptional golf course in great fallweather. Scott Atkinson, past NGCOACanada president, was a very gracioushost in their new and spacious clubhouse.

Golfers Guide is preparing for the2005 golf season and promises to be largerand have a higher distribution than theinaugural issue in 2004. Golfers Guide is agreat venue to advertise your golf facilityand support the chapter’s own publication.

The Alberta Spring meeting will beheld at the Alberta Springs Golf Course inRed Deer on May 16, 2005. Mark your calendars now for this event.

The Alberta AGM will be held in con-junction with the 2004 Golf BusinessConference & Trade Show being held inWhistler Nov 17 – 20.

British Columbia

The lower Fraser Valley’s taxation assess-ment department hosted a meeting withcourse owners September 30 to discussdevelopments relating to property taxassessments. This is the first meeting withgolf course owners since the change inassessments 6 years ago. Doug Hawleyfrom the British Columbia chapter advisory board represented members atthe meeting.

The BC Chapter is excited to co-hostthe Golf Business Canada Conference golftournament at our member course,Morgan Creek. We hope to see you all atthis unique networking opportunity.

The BC Chapter is also pleased toannounce it has purchased the VancouverIsland Golf Show from Lloyd AllanPublishing. Owning the show will creategreater exposure for members, grow theshow and provide marketing opportunity toVictoria and Vancouver Island businesses.The 2005 show is scheduled for the CedarHill Recreation Center on Feb 5/6, 2005.

The BC Chapter is also pleased tocongratulate Don Seable, the new NGCOACanada President.

Across Canada NewsT H E N G C O A C A N A D A C H A P T E R S P R E S E N T

David McCafferty Atlantic Canada Regional Director(506) 451-6201davidm@ngcoa.ca

Justine Freund Quebec Regional Director(450) 465-2535jfreund@ngcoa.ca

Steve MeabryEastern ON/Outaouais Regional Director(613) 226-3616smeabry@ngcoa.ca

Vince KishimotoCentral Ontario Regional Director(905) 826-6790vincek@ngcoa.ca

Katherine NelsonSouthwestern ON Regional Director(905) 934-0841knelson@ngcoa.ca

Glen BoseckeMB, SK, AB, BC Regional Director(780) 499-9876glenb@ngcoa.ca

Go Leafs Go! Colin Nisbet presentsprize to Earl LaBerge

Simon Granat receives his Take-A-Kid-To-The-Course-WeekGrand Prize

Rocky Lidberg of Moose Jaw is welcomed at Royal Woodbine inOntario

W i n te r 2 0 0 4 G O L F B U S I N ESS CA N A DA62 G O L F B U S I N ESS CA N A DA W i n te r 2 0 0 46363

Golf Course SalesAppraisals and Financing

Paul J. Martin AACI, MIMA

Registered Real Estate and business BrokerAccredited Appraiser

Confidentiality Assured

14800 Yonge Street, Box 28570 Aurora, Ontario L4G 6S6

Telephone: (905) 727-3506 Fax: (905) 727-1718

Email: paulmartin-co@msn.com

Live your dream! Quality regulation length 9-hole

golf course in central N.S.

Beautiful setting, excellent growth

potential in very stable market.

$1,350,000.

See www.keltiney.ca for more details.

COURSE FOR SALE

Over 150 courses have already signed on for next year’s Take-A-Kid-To-The-Course-Week family event, as preparationscontinue to make the 2005 event even more widespread forgreater impact.

The 2005 event is set to take place July 4-10, and sponsorship,promotions and individual course marketing toolkits are being devel-oped to further support and continue to expand this initiative.

This year’s kits will arrive at the beginning of the 2005 golfseason to facilitate early promotion of the event at participatingcourses. Additional marketing pieces are being developed for thiskit such as online, downloadable posters, which can be customizedby each course with localized information and individual logo iden-tification, and pre-constructed press releases that courses may useto notify their local media of this great initiative. Look for manyother additions to be included in next year’s marketing materials forthis event, and sign on early to ensure your participation is promotedas early as possible in this worthwhile Grow the Game strategy!

Join in the Fun!150 Member Courses Already Signed Up forTake-A-Kid-To-The-Course-Week 2005

Join in the Fun!150 Member Courses Already Signed Up forTake-A-Kid-To-The-Course-Week 2005

NGCOA Canada members should be sure to get 2005 registration forms in early. Contact Melissa Fulco, Special Projects Manager at mfulco@ngcoa.ca to register.

Visit www.ngcoa.ca to access the Take-A-Kid-To-The-Course-Week website!

M A R K E T P L AC EFor more information on placing a classified ad,

please contact: Peter Leyser or Glenna Gosewich at 613-226-3616

NOVEMBER 18-20Fairmont Chateau Whistler, Whistler, BC(613) 226-3616 www.ngcoa.ca

PGA MERCHANDISE SHOWJANUARY 27-30, 2005Orange County Convention Center,Orlando, Florida(800) 840-5628www.pgamerchandiseshow.com

GCSAA 76TH INTERNATIONAL GOLF COURSE CONFERENCE &TRADE SHOWFEBRUARY 6--13, 2005Orlando, Florida(800) 472-7878www.gcsaa.org

GOLF INDUSTRY SHOWFEBRUARY 10–12, 2005Orlando, FLwww.golfindustryshow.com

NGCOA SOLUTIONSSUMMIT/ANNUAL CONFERENCE FEBRUARY 8-12, 2005 Rosen Plaza, Orlando, FL www.ngcoa.org (800) 933-4262

PLAY GOLF SUMMITFEBRUARY 23 & 24, 2005Toronto, ONwww.ngcoa.ca(613) 226-3616

CMAA’S 78TH ANNUAL WORLDCONFERENCE ON CLUBMANAGEMENTFEBRUARY 27 - MARCH 3, 2005 New Orleans Marriott · New Orleans, LAwww.cmaa.org

VANCOUVER ISLAND GOLF SHOWFEBRUARY 5 & 6, 2005Cedar Hill Recreation Centre,Victoria, BC www.vancouverislandgolfshow.com(780) 499-9876

LONDON GOLF & TRAVEL SHOWFEBRUARY 11-13, 2005Western Fair Event Centre, London, ON(800) 250-3080http://golf-show.com

VANCOUVER GOLF & TRAVEL SHOWFEBRUARY 18-20, 2005BC Place, Vancouver, BC(800) 891-4859www.vancouvergolfshow.com

GOLF ATLANTIC EXPO –LIFESTYLES NOVA SCOTIA EXPOFEBRUARY 25-27, 2005Exhibition Park, Halifax, NS(506) 451-6201www.golfatlanticexpo.ca

SALON EXPO GOLF DE MONTREALMONTREAL GOLF & TRAVEL SHOWMARCH 4-6, 2005Palais de Congrès, Montreal, (Quebec)www.cyberpresse.ca/reseau/golf/

EDMONTON ALBERTA PGA GOLFSHOWMARCH 5 & 6, 2005Northlands Agricom Hall B,Edmonton, AB(888) 866-6140www.albertapga.com

TORONTO STAR GOLF & TRAVELSHOWMARCH 11-13, 2005North Building, Metro TorontoConvention Centre, Toronto, ON(800) 265-3673 x 5556www.torontogolfshow.com

11TH ANNUAL OTTAWA GOLF &TRAVEL SHOWMARCH 18-20, 2005Ottawa Athletic Club, Ottawa, ON(613) 291-1696www.ottawagolfandtravelshow.ca

CALGARY ALBERTA PGA GOLFSHOWAPRIL 2 & 3, 2005Calgary Stampede Grounds Hall D,Calgary, AB(888) 866-6140www.albertapga.com

SALON DU GOLF DE QUÉBEC8 À 10 AVRIL, 2005Centre des Foires de Québec, Ville deQuébec, Quebec www.golfetang.com

GOLF ATLANTIC EXPO – MONCTONKIWANIS LIFESTYLES SHOWAPRIL 15-17, 2005Moncton Coliseum, Moncton, NB(506) 451-6201www.golfatlanticexpo.ca

CANADIAN INTERNATIONALTURFGRASS CONFERENCE ANDTRADE SHOWCGSA/OGSA JANUARY 6-11, 2005Metro Toronto Convention Centre,Toronto, ON 800-387-1056www.golfsupers.com

LANDSCAPE ONTARIO CONGRESSJANUARY 11-13, 2005Toronto Congress Centre, Toronto,ON(800) 265-5656www.locongress.com

ONTARIO TURFGRASS SYMPOSIUMFEBRUARY 21 & 22, 2005University of Guelph, Guelph, Ontario(519) 767-5000www.open.uoguelph.ca/ots

WCTA 42ST ANNUALCONFERENCE & SHOW FEBRUARY 27 – MARCH 2, 2005 Penticton Trade & ConferenceCentre, Penticton, BC 604-467-2564www.wctaturf.com

ATLANTIC TURFGRASSCONFERENCE & TRADE SHOWMARCH 22-24, 2005St. John Trade and ConventionCentre, St. John, NBwww.golfsupers.com

CONSUMER SHOWSALLIED ASSOCIATION AND INDUSTRY EVENTS

SUPERINTENDENT & TURFGRASS EVENTS

NGCOA C A L E N D A R O F E V E N T S

NGCOA C A L E N D A R O F E V E N T S

NGCOA CANADA ANNUAL GENERAL MEETINGNOVEMBER 18, 2004Fairmont Chateau Whistler, Whistler, BC (613) 226-3616www.ngcoa.ca

NGCOA CANADA "PLAY GOLF ONTARIO" PAVILIONToronto Golf & Travel ShowMARCH 11 – 13, 2005 All NGCOA Canada members invited to exhibit.Contact Vince Kishimoto (905) 826-6790 vincek@ngcoa.ca

Ad Directory2004 Golf Business Canada Conference & Trade Show . . . . . . . . . . . . . . .34-35www.ngcoa.ca • 613-226-3616Braemar Building Systems . . . . . . . . . . . . . . . . . .49www.braemarbuildings.com • 800-215-1996Burnside Golf Services . . . . . . . . . . . . . . . . . . . . . .4www.burnsidegolf.com • 877-799-8499Club Car . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68www.clubcar.com • 800-461-3322 CTS Associates . . . . . . . . . . . . . . . . . . . . . . . . . . . .4www.ctsassociates.com • 905-886-4187Golfmax Insurance Plans . . . . . . . . . . . . . . . . . . .67www.mooremclean.com • 888-404-0000Golfmax.ca . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17www.golfmax.ca • 866-GOLFMAX

Heli Golf Guide . . . . . . . . . . . . . . . . . . . . . . . . . .44www.bluecmi.com • 519-940-4291Hicks-Pettes Architects Inc. . . . . . . . . . . . . . . . . .26www.hicks-pettes.com • 877-339-1212KPMG Golf Industry Practice . . . . . . . . . . . . . . .40www.kpmg.ca/golf • 416-224-4144Leader Laminating Limited . . . . . . . . . . . . . . . . .33www.leaderlaminators.com • 905-898-7212Nearly New Golf Balls . . . . . . . . . . . . . . . . . . . . .32www.nearlynewgolfballs.com • 800-268-7934NGCOA Golfmax Purchasing Program . . . . .52,56www.ngcoa.ca • 613-226-3616NGCOA Solutions Summit . . . . . . . . . . . . . . . . .16www.ngcoa.org • 800-933-4262 . . . . . . . . . . . . . . . . .Ontrak Purchasing & Consulting Services . . . . .31www.ontrakpurchasing.ca • 905-632-8592Petra Hygenic Systems . . . . . . . . . . . . . . . . . . . . .15www.petrasoap.com • 800-463-2516

Rain Bird International . . . . . . . . . . . . . . . . . . . . .2www.rainbird.com • 604-931-6565Retirement Benefits Insurance Agency . . . . . . . . .27888-641-0212Steelite International Canada Ltd. . . . . . . . . . . . .30www.steelite-canada.com • 905-752-1074Textron Financial Corporation . . . . . . . . . . . . . .13www.tfc.textron.com • 877-395-5368TickeTrack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23www.ticketrack.com • 519-893-1350Tournament Sports Marketing . . . . . . . . . . . . . . . .6www.tournament-sports.com • 800-265-2454Urban Jungle Media . . . . . . . . . . . . . . . . . . . . . . . .3www.urbanjunglemedia.ca • 780-982-6004Waterloo Biofilter Systems Inc. . . . . . . . . . . . . . .15www.waterloo-biofilter.com • 519-856-0757Wendover Construction Ltd . . . . . . . . . . . . . . . .22www.wendover.on.ca • 905-876-4096

64 65G O L F B U S I N ESS CA N A DA W i n te r 2 0 0 4

Ann

ual d

ues

Appl i cat ion formPrimary Golf Facility/Company ___________________________

_________________________________________________________

Name of Primary Contact Owner (if different from contact)

_________________________________________________________

Primary Contact Information

Mailing Address:Address ________________________________________________

City _____________________ Prov.___________ P.C.__________

Telephone _____________________ Fax_____________________

E-mail __________________________________________________

Facility E-mail ___________________________________________

Facility Website _________________________________________

Facility Type: ____ 9 holes/par 3/driving range ____ 18 holes ____ 27 holes____ 36 holes ____ Over 36 hole operation

For over 36 hole operations, please list all courses and total number of holes per course.

_________________________________________________________

_________________________________________________________

_________________________________________________________

❏ Public ❏ Semi-Private ❏ Private

Ownership Type:

❏ Privately Owned ❏ Member Owned

❏ Government Owned: Federal / Provincial / Municipal

* please circle one

Membership Category Amount

Regular membership is open to private owners or lessors of profit-oriented golf facilities.

9 holes/par 3/driving range............................$320 + GST18 holes ...........................................................$645 + GST27 holes ...........................................................$795 + GST36 holes ...........................................................$970 + GSTOver 36 hole operations .............................$970* + GST

*Add $62.50 per each additional 9 holes exceeding 36 holes

Associate membership is open to member-owned or government golf courses (not-for-profit).

9 holes/par 3/driving range............................$320 + GST18 holes ...........................................................$645 + GST27 holes ...........................................................$795 + GST36 holes ...........................................................$970 + GSTOver 36 hole operations .............................$970* + GST

*Add $62.50 per each additional 9 holes exceeding 36 holes

Corporate membership

National ........................................................$1,500 + GSTChapter.............................................................$500 + GST

PAYMENT

❏ Visa ❏ Master Card ❏ American Express

❏ Enclosed is my cheque

Card #____________________________ Expiration Date_____________

Name__________________________________________________________

Signature______________________________________________________

Please fax or mail application with cheque to:National Golf Course Owners Association CanadaSuite 240, 1101 Prince of Wales Drive, Ottawa, ON, K2C 3W7For more information, call: (613) 226-3616 Fax: (613) 226-4148e-mail: ngcoa@ngcoa.ca Website: www.ngcoa.ca

NGCOA Membership JOIN TODAY! Call: (613) 226-3616 for membership details

THE NGCOA CANADAMEMBERSHIP SCORECARD

Think you know all there is to know about membership with the NGCOA Canada?

Did you know…?

Think you know all there is to know about membership with the NGCOA Canada?

Did you know…?

Atlantic CanadaSeal Cove Golf Course Murray Harbour North PE

QuebecClub de Golf la Madeleine Inc. Ste-Madeleine QC

Eastern Ontario/OutaouaisSmugglers Glen Golf & Country Club Lansdowne ON

Central OntarioColumbus Golf and Country Club Oshawa ONDufferin Glen Driving Range Orangeville ONMayfield Golf Club Caledon East ONMuskoka Woodlands Golf Course Foots Bay ONOslerBrook Golf & Country Club Collingwood ONThe Ridge at Manitou Parry Sound ON

Southwestern OntarioFire Rock Golf Club Komoka ONLynden Links Golf Practice Centre Lynden ONThundering Waters Golf Club Niagara Falls ON

SaskatchewanEstevan Woodlawn Golf Club Inc. Estevan SK

AlbertaPigeon Lake Golf Club Mulhurst Bay AB

British ColumbiaRoyalwood Golf & RV Resort Chilliwack BC

Corporate MembersCatherine Boisaubert eng. Greenfield Park QuebecGOLFIT Owen Sound Central OntarioGroupe-Conseil Aon inc. Sainte-Foy QuebecReif Estate Winery Niagara-on-the-Lake NationalToronto Star Golf & Travel Show Oakville Central Ontario

Know thy neighbours! Membership with theNGCOA Canada affords multiple chances tomeet and discuss topics of mutual concernand interest with other, similar golf coursesowners regionally, nationally and eveninternationally. A wealth of knowledgeawaits you…

NGCOA Canada members are automaticallymembers of the NGCOA in the United States,and get all the benefits of two associations inone, including: Subscriptions to Golf Businessmagazine, access to the NGCOA “Listserv”email community, free admission to PGAChampionship, PGA Merchandise Show, PGAFall Expo, GCSAA Show and CMAA Show,access to Get Linked. Play Golf programs and a long list of business manuals to helpoperate a more profitable facility! Visitwww.ngcoa.org for more information.

You love the golf business, and we love supporting you who are in the golf business.Over 98% of members rejoin the NGCOACanada each year. This is an exceptionallyhigh retention rate, especially for a youngassociation. Creating value for your member-ship dollar is the first focus of the NGCOACanada, and it shows.

The NGCOA Canada will keep you out of court.The association has successfully lobbiedagainst beer companies that portrayed golfin a negative light, won the battle to allowlicensed beverage carts on course and is currently investing tens of thousands intoadvocacy relating to pesticide bans andproperty tax assessment methodologies.

W i n te r 2 0 0 4 G O L F B U S I N ESS CA N A DA

N EW M E M B E R S August 7, 2004 - October 19, 2004